Problem with starting my phone back up

Hello
I'll shortly sum up the problems with my blackberry curve 9360.
My phone is 4 months old I bought it in a Belgian shop. I havn't had many problems with it before, I barely added any apps besides 2 free youtube players one about a month ago and the other 3 months ago. Yesterday night the battery died on me for one of the first times since I got the phone, now today when I try to start it up it goes crazy.. The screen freezes on my clock and I can't do anything, sometimes it changes to the "Enter pin code" screen and when I try to type in my pin nothing happens till after a few minutes then it either turns off or goes even more crazy. I have tried a lot of things to resolve the problem but nothing helped..
This is a list of the things I tried that didn't help:
-Remove battery.
-Update my phone to a newer version through BlackBerry Desktop Software.
-Set phone back to an earlier back-up.
-Safe Boot (holding backspace button)
Also noticable my BlackBerry Desktop Software can connect to my BlackBerry.
If you have any further information needed to resolve my issue please ask and thanks!

Hi Sedem
Welcome to the Community
Please never allow your Battery go below 10 % it decreases the Battery life,And also you had aleady tried a lots of think But still I prefer you perform a Clean reload of your Device Software after that Restore only your important data from your previous Backup like Contacts and Calender entries No application from previous Backup.
KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.
Please try it and let us know.
Prince
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    -> run mode   : NORMAL
    -> run action : NONE
    -> enabled    : yes
    Used property files
    -> files [00] : G:\usr\sap\SMD\J98\profile\smd.properties
    Instance properties
    -> ms host    :
    -> ms port    : 36
    -> os libs    : G:\usr\sap\SMD\exe
    -> admin URL  :
    -> run mode   : NORMAL
    -> run action : NONE
    -> enabled    : yes
    Bootstrap nodes
    Worker nodes
    -> [00] smdagent             : G:\usr\sap\SMD\J98\profile\smd.properties
    [Thr 5968] Thu Jul 08 14:49:53 2010
    [Thr 5968] *** WARNING => Key profile parameters not set G:\usr\sap\SMD\J98\..\SYS\profile\DEFAULT.PFL:
    j2ee/scs/host=
    j2ee/scs/system= [jcntrxx.c    1459]
    [Thr 5968] *** WARNING => Can't open default profile [G:\usr\sap\SMD\J98\..\SYS\profile\DEFAULT.PFL] for migration [jcntrxx.c    1460]
    [Thr 5968] JControlExecuteBootstrap: jcontrol runs in 6.20 compatible mode
    [Thr 5968] JControlExecuteBootstrap: jcontrol runs in 6.20 compatible mode
    [Thr 5968] JControlIBuildProcessList: Maximum error count is set to 4
    [Thr 5968] [Node: SMDAgent] java home is set by profile parameter
         Java Home: C:\j2sdk1.4.2_26-x64\
    [Thr 384] JControlRequestFunc: Thread 384 started as listener thread for np messages.
    [Thr 5968] Thu Jul 08 14:49:54 2010
    [Thr 5968] JStartupICheckFrameworkPackage: can't find framework package G:\usr\sap\SMD\exe\jvmx.jar
    JStartupIReadSection: read node properties [smdagent]
    -> node name          : SMDAgent
    -> node type          : server
    -> node id            : 1
    -> node execute       : yes
    -> java path          : C:\j2sdk1.4.2_26-x64\
    -> java parameters    : -DP4ClassLoad=P4Connection
    -> java vm version    : 1.4.2_26-b03
    -> java vm vendor     : Java HotSpot(TM) 64-Bit Server VM (Sun Microsystems Inc.)
    -> java vm type       : server
    -> java vm cpu        : amd64
    -> heap size          : 256M
    -> init heap size     : 256M
    -> root path          : ..\SMDAgent
    -> class path         : lib\launcher\smdagentlauncher.jar;..\..\exe\jstartupapi.jar;..\..\exe\jstartupimpl.jar
    -> OS libs path       : G:\usr\sap\SMD\exe
    -> main class         : com.sap.smd.agent.launcher.SMDAgentLauncher
    -> framework class    : com.sap.bc.proj.jstartup.JStartupFramework
    -> registr. class     : com.sap.bc.proj.jstartup.JStartupNatives
    -> framework path     : G:\usr\sap\SMD\exe\jstartup.jar;G:\usr\sap\SMD\exe\jvmx.jar
    -> shutdown class     : com.sap.smd.agent.launcher.SMDAgentLauncher
    -> parameters         : run jcontrol
    -> debuggable         : yes
    -> debug mode         : no
    -> debug port         : 58981
    -> shutdown timeout   : 20000
    [Thr 5968] JControlConnectToMS: jcontrol runs in 6.20 compatible mode without message server
    JControlStartJLaunch: program = G:\usr\sap\SMD\J98\..\exe\jlaunch.exe
    -> arg[00] = G:\usr\sap\SMD\J98\..\exe\jlaunch.exe
    -> arg[01] = pf=G:\usr\sap\SMD\J98\..\SYS\profile\SMD_J98_SAPVSM01
    -> arg[02] = -DSAPINFO=SMD_98_server
    -> arg[03] = -nodeId=0
    -> arg[04] = -file=G:\usr\sap\SMD\J98\profile\smd.properties
    -> arg[05] = -syncSem=JSTARTUP_WAIT_ON_840
    -> arg[06] = -nodeName=smdagent
    -> arg[07] = -jvmOutFile=G:\usr\sap\SMD\J98\work\jvm_SMDAgent.out
    -> arg[08] = -stdOutFile=G:\usr\sap\SMD\J98\work\std_SMDAgent.out
    -> arg[09] = -locOutFile=G:\usr\sap\SMD\J98\work\dev_SMDAgent
    -> arg[10] = -mode=JCONTROL
    -> arg[11] = pf=G:\usr\sap\SMD\J98\..\SYS\profile\SMD_J98_SAPVSM01
    -> lib path = PATH=C:\j2sdk1.4.2_26-x64
    jre\bin\server;C:\j2sdk1.4.2_26-x64
    jre\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\PrivateAssemblies\;G:\usr\sap\SMD\exe
    -> exe path = PATH=C:\j2sdk1.4.2_26-x64
    bin;G:\usr\sap\SMD\exe;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\IDE\PrivateAssemblies\;G:\usr\sap\SMD\exe
    [Thr 5968] JControlICheckProcessList: process SMDAgent started (PID:1136)
    [Thr 5968] Thu Jul 08 14:49:59 2010
    [Thr 5968] JControlICheckProcessList: process SMDAgent (pid:1136) died (RUN-FLAG)
    [Thr 5968] JControlIResetProcess: reset process SMDAgent
    [Thr 5968] JControlIResetProcess: [SMDAgent] not running -> increase error count (1)
    [Thr 5968] JControlICheckProcessList: shutdown node from console -> restart off
    THANKS FOR RESPONSE

    Hi Martin,
    Check note 940893 (If this is not done already )
    Regards
    Tobias

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