Problem with SuperDrive

Can someone tell me how to eject a CD from a SuperDrive on a MacBook Pro mid 2009 vintage? The superdrive never recognized the disk.

- Press and Hold the Eject Key
- Launch Disk Utility, Select it in the sidebar and press Eject
- Restart Mac while holding down the left mouse button, keep it pressed until login screen shows up
Did any of the above work?

Similar Messages

Strange problem with Superdrive in 1.8 GHz iMac G5 (rev. A)

The superdrive in my 1.8 GHz iMac G5 (rev. A) has recently developed a strange problem but only when dealing with CDs. If the computer has been on for a short time the drive won't accept any CDs be they audio, data or blank. It never has problems with DVDs but try and put a CD in and it just spits it back out; it doesn't even try to read the disc, it just goes in and one second later it ejects. Now if I turn off the computer or put it in sleep mode for a while and try again it'll work, you can leave the disc in as long as you want and use it without problems but the second you eject it you can't use CDs again. If you turn the computer on and don't use the CD drive until say ten minutes later it'll not work either. I reset the NVRAM and PRAM and re-installed the OS but it still won't work. I've already had problems with the drive before, infact this one is a replacement drive because the original was scratching my discs.
I only have 34 days left on my warranty so I need to do something quick (if I don't want to pay) but I'm not sure what to do. The iMac Assistant in Support doesn't really cover it; do I need to make an appointment to take it into an Apple Store or can I just take it in and ask them to look at it?
iMac G5 1.8 GHz (rev. A) Mac OS X (10.3.5)

You should report it to Apple tech support. It could be that the drive is failing. My revision "A" superdrive, a Pioneer K04F, failed after six months and it did so over a period of time (I think) as a few of the disks I burned toward the end of its life would only partially play back. If the drive is not failing, Apple support may have some thoughts on how to set it right.

10.4.7 problem with superdrive

I'm using macbook 2.0 with superdrive and it works fine with 10.4.6
Since I upgrade to 10.4.7, I can't burn any DVD, it always says "Medium error" while using Toast. I try to use Burn Folder and it can't detect any inserted Blank DVD.
However there is no problem on reading DVD. I can watch DVD as usaul.
Should I role back to 10.4.6 ?
Macbook Mac OS X (10.4.7)

As a member of the Mac Software Developers Group, I believe I can safely attest to a problem with 10.4.7, the iMac SuperDrive, and Roxio Popcorn 2.0/Toast 7.1
Before the 10.4.7 update (and using 10.4.6), I burned a great many Dual Layer Verbatim DVD's with no problems whatsoever. Truly, these discs are bullet-proof and always have been.
However, after updating to 10.4.7 (and re-applying the Combo updater a couple of times), I TOO have been seeing "bad parameters," "bad media," and "cannot complete last command because of a Mac OS X error" messages.
If I immediately turn around and burn the VERY SAME MOVIE using Popcorn 2.0/Toast 7.1 on my external LaCie DL device, I experience no problems whatsover. Clearly, 10.4.7 and the SuperDrive do not play well together for some reason.
Any ideas/feedback?
NOTE: I'm presently having no problems with burning single layer Taiyo Yudens, so my suspicions must lie with the DL SuperDrive interface.
iMac 20" G5 PPC (iSight) Mac OS X (10.4.7)

Problem with Superdrive after using Bootcamp

Alright so earlier today I decided to Bootcamp my Macbook and install Windows 7 with a 70GB partition. I was using https://help.apple.com/bootcamp/mac/5.0/help/#/bcmp173b3bf2 and http://www.howtogeek.com/186907/how-to-install-windows-on-a-mac-with-boot-camp/ to help guide me through the process. Everything was running smoothly at first...I had a 32GB memory stick that I used to load the support software onto and I had a Windows 7 Ultimate 64-bit DVD in my disk drive.
The first problem I ran into was when Bootcamp wanted to download the files onto the memory stick - it wanted me to format the stick. So I went into Disk Utility, clicked on it, went to erase, then formatted it to the same format it was (because it was already FAT) and then it all worked. After getting the support software onto the memory stick the next step was to partition my disk. After doing a TON of research I finally decided that 70GB would be enough for the OS, a game or two, Sony Vegas Pro, and a few small programs. So I dragged the thing to give the new partition 70 GB and pressed install.
Then, the next problem occurred - a message popped up saying "The USB drive connected to this Mac contains a bootable volume. In order to install Windows 7 from the DVD, the Boot Camp Assistant needs to disable this functionality. No information on the drive will be removed, do you want to continue?" I was hesitant at this point to do anything so I googled it and couldn't find much except this thread - Bootable volume on USB flash drive in boot camp. I decided to try it and press continue since according to the thread it would stop me if there was a problem. Once I did I THINK (I can't remember that it did for sure or not) it dismounted the memory stick, which I remember thinking was okay because I could just unplug it and plug it back in after Windows 7 was installed to install the support software (Also, I NEVER removed the memory stick until after a reboot later on). After that Bootcamp began partitioning my hard drive.
About an hour later the blue progress bar had actually filled up to at least 99% (but it looked like 100% to me) but Bootcamp still said "Status: Partitioning Disk" so I left it alone for another 1-2 hours. After that I started getting worried and googled how long this process was supposed to take and found out that this step normally only took a few minutes for most people. At this point I started looking up fixes for this but nothing matched my problem since Bootcamp itself wasn't actually frozen (when I clicked and held on the icon it didn't say "Application not responding") so I decided to check to see if the partition had worked. Then, Disk Utility froze like a few seconds after opening it up so I had to force quit that. My next option was to check under "Storage" in "About this mac" so I tried that and it froze as well. While all this was going on I kept checking back to Bootcamp and it never froze.
Now I was getting extremely worried and with no solutions on Google and no idea what to do I decided to just try and restart my computer and pray to god that it would reboot fine. Luckily, it did...for the most part. After rebooting all my applications seemed to be working fine (I can confirm that Terminal, Disk Utility, System Preferences, System Information, and Safari are all working or at least loading). I also had all my files still on my computer so that was good. Next, I checked Disk Utility to see if the partition had actually worked and it did, or at least it is showing up as "BOOTCAMP" under my main hard drive. Then, I tried using Bootcamp again and this is when I noticed something new - a warning on Bootcamp's first page that wasn't there before, "You need an optical drive to install Windows. Connect an optical drive to your computer. You cannot install Windows with a remote optical drive." I can't guarantee that it wasn't there the first time but I really don't remember it there (I'm sorry I don't have faith in my memory anymore :/). After reading that I checked my Desktop for the mounted Windows 7 Ultimate 64-bit DVD and it wasn't there. Then, I checked Disk Utility and it wasn't showing up there either. The only things I can see on Disk Utility are my main hard drive with both partitions, my memory stick, and a random dmg file called decryptedFile.dmg (the size of this file is only 15.6mb so I don't think it could be the OS DVD).
So now I am trying to figure out how to get my computer to recognize that it does have an internal optical drive and that there is a DVD inside of it. I looked around on Google to try to find answers but all the regular options to fix this don't work since the computer itself is not realizing it's there. I don't know if this helps to prove that it doesn't realize this but I checked in System Information -> Hardware -> Disk Burning and it says "No disk burning device was found. If the device is external, make sure it's connected and turned on." And since a "Superdrive" can read disks I'm assuming it can burn them to and would be shown under that. (I don't know that much about computers though so I could easily be wrong)
Anyways, sorry for the extreme detail that I went into but I wanted to get as much information about what happened as I possibly could. For those of you who don't have time to read all that I'll put a little summary.
Basically, I tried to Bootcamp my Macbook to run Windows 7 Ultimate 64-bit. I ran into a few problems and then Bootcamp wouldn't move on from "Status: Partitioning Disk" so I had to restart my computer. After the restart my Macbook doesn't recognize that it has an internal Superdrive and therefore doesn't realize that there's a Windows 7 Ultimate DVD disk in it. I looked around for answers but none of the simple ones (using key commands on the keyboard and typing something into terminal) worked. Now I'm looking for help to get my computer to realize that it does have a Superdrive inside so I can get the disk out.
Thanks in advanced! If any more information is required to help please let me know so I can find it. Also, this is a Mid-2010 White Unibody Macbook.

Hi and welcome to Discussions,
I assume you have used the OSX Leopard DVD that came with your MBP to install the BootCamp Drivers, right ?
Do you have any hardware devices that are shown with 'yellow signs' when using the Device Manager from Vista ?
Try using this DX Update http://www.microsoft.com/downloads/details.aspx?FamilyId=C1367BC3-4676-481A-BFAA -5C15D1D7199D&displaylang=en
Hope it helps.
Stefan

Problem with superdrive which ill not eject a cd

Processor 3.06 GHz Intel Core 2 Duo
Serial Number W8003MAJ5PC
Software OS X 10.8.2 (12C60)
The superdrive will not eject a c.d. I have tried the holsing the eject key on start-up trick and several others but to no avail.
I also know that this is a common problem on iMacs and Mac Books so I was wondering if anybody has come up with a solution to the problem.
Incidentally, the drive was used on fewer than 10 occasions when it malfunctioned.

If you haven't tried already:
Restart the computer while holding down the click button on the mouse.
Open Disk Utility and if it shows up there you might be able to force eject.

Problem with superdrive firmware upgrade???

Hello
When I booted my Macbook today a screen came that offered 3 upgrades. One to iTunes, one a firmware upgrade for the superdrice and one more???
I ran the upgrade and re-booted. The problem is now I get a message with every re-boot saying that there no such drive to be upograded?? And I have to cancel.
Help?
MacBook Mac OS X (10.4.10)

Just go to System Preferences, Accounts, Login Items and select the SuperDrive update and then click the minus in the lower left side of the panel. That will turn it off and keep it from starting each time you start your computer.
Or, you can go into Utilities and drag the SuperDrive Updater icon into the trash. It won't hurt anything, once the update is finished, you don't really need the application anymore, AFAIK.

Problems with Superdrive (with MacBook and iMac)

Hi there,
the superdrives in Macs are very picky. I got a MacBook (white, 10.5.7) and an iMac (24" white, 10.5.7). Both of them do not run most of optical media (Verbatim, Maxell ... I tried many brands).
In the meantime I am unable to burn CDs/DVDs with both of my Macs. With Toast it works seldom but sometimes. With iTunes and Finder it is not possible anymore. The error is:
"The attempt to burn a disc has failed..."
I searched the web and this problem is well known in the communities. But there is no fix for it. At least I did not find any.
What can I do to fix my superdrives? I burnt less than 50 CD-Rs with the drive and it is not working anymore. Seems to be a bad deal.
Any ideas? Thank you!

Well, the lens cleaner helped exactly nothing (manufacturer: hama). The problem is unsolved. Just tried to burn a CD with Toast on my 24" iMac. It worked with good luck this time. But It ried to burn a CD with Waveburner and iTunes with no succes. I used Verbatim CD-Rs. The drive spins up and down and you can hear some noise like the label of the CD gets scratched by the recorder.
This is very frustrating. The same is with my MacBook. But the MacBook does even not accepted the lens cleaning CD. The drive is completely useless at this time.
Any hints out there?
Thanks with tears...

Problem with Superdrive (?) and a few questions

Hello, everyone,
Yesterday I bought my Mac Mini and soon I wanted to test the dvd player. I popped in Casino Royale and then it started.... I heard a few noises but the DVD did not appear on my desktop. First I thought that perhaps I had the wrong side up but that didn't help the problem. The dock didn't respond anymore. I pressed the eject button on my keyboard... no dice. In the end I decided to reboot but even that didn't work.
I was forced to cold reboot the Mini by holding the power button and then pressing it again. To my relief the mini restarted and this time he recognized the DVD. The question now is:
why did the mini react the way he did?
Perhaps there was something I needed to do before popping in a dvd or cd? I tested the drive with different cd's and dvd's. Now there are no more problems.
Ah, yes, some other questions.
1. I have a 1 terabyte usb drive that I used to use with Windows. Now I want to create a partition on it to use with the mac. Is there a program that I can use? I want to keep the data on it and create a partition for the mac. So I have 2 partitions: 1 with NTFS and 1 with Mac.
2. Is it possible to boot install Windows on a USB drive and create a dualboot with Bootcamp?
Thank you for your time and effort.
Marc

I did create an extended journaled partition and a ntfs partition. I still use that drive for windows so guid is not an option.
As for boot camp, at 1 time I installed snow leopard on a external drive to see if I could use the internal drive solely for windows...nope.
It looks like I'm looking for the impossible. So I indicated that my question has been answered.
Thanks for your help, David.

HT1338 Problems with superdrive?

I just bought a superdrive for my Macbook Air and the computer won't recognize the device. The software is up to date, finder preferences are set, I'm at a loss. When I plug the drive into the USB port, it makes a noise and then...nothing.

This may be obvious, but have you tried to put a DVD or CD in it?
I'd try a new USB cable.
Maybe the drive is defective. Try it with another computer.
Check the manufacturer's website; maybe there's a forum or some new driver.

Problems with Superdrive

My Macbook Pro Superdrive refuses to read some CD's and instead shows them as blank, some other CD's it can read just fine.There is no such problem wizh DVD's. The wierd thing is that it fails to read CD's which it itself burned. I also checked it on Windows XP(bootcamp) and same problem persists. Anyone has any clues to whats going on. Should I get my drive replaced? Also I bought my macbook pro less than a year ago, the warranty will cover this rite?
15 inch Macbook Pro Mac OS X (10.4.9)

It sounds like you have a problematic CD laser in your SuperDrive so I'd contact AppleCare. And yes, you have a full 1 year warranty on yur MBP and all you need is proof of purchase.

Problems with Superdrive and DVD Player

The first problem is that for a long time, I haven't been able to eject disks by pushing the eject button (on the keyboard, in DVD player, etc) - I have to manually drag the DVD/CD on the desktop to the trash can/eject, or click the eject button in Finder. I know the button itself works fine, because I can eject disks in my Ubuntu Linux partition.
The second problem is that sometimes, while playing DVDs through DVD Player, the Player and/or the DVD itself in the drive freezes up. I can't quit the program, I can't eject the disk, I have to reboot to kill the program and eject the disk. This has happened on random DVDs (only, not any CDs), both that I own and that I received from NetFlix. The disks themselves are not bad, as they will run fine in VLC.
Any help with either of these problems? For what it's worth, the problems both started well before I partitioned the hard drive to install Linux.

Nope, didn't have a clue about that. Had to get my hard drive replaced, but everything's working fine now and holding the eject button down for a couple of seconds works.
Thanks!

Problem with SuperDrive in my MacBook Pro

When I put a CD into my MacBook Pro's optical drive it tries to read it, then spits it out. When I try to put it in again it won't even go in all the way (it bounces out without being pulled in). What diagnostics/maintenance can I do on it before deciding that I need a new one?

Does it with ALL optical media you try, CD or DVD?
Just in case it is a dirty lens, try to get a dry-type optical drive cleaner CD. They're like a regular CD, but have 3-4 mini-brushes down on the business end, that sweep and clean the lens. The one I've used, by Memorex, got me out of many a pickle on my previous Mac. The current one isn't old 'nuff to start misbehaving like that.
And with these drives, once the media is ejected you have to pull it completely out for the mechanism to reset before it will take it back in.

Intermittent Problems with Superdrive

Hello,
I'm having a problem duplicating CD's from disk utility. When it begins to create the disk image it stops and gives me "Input/Output error."
Any ideas?

By the way, I can burn DVDs from the Finder and Audio CD's from iTunes but can't burn from iDVD or copy a disc from Disk Utility... any ideas?
Don

Problem With Mac Mini Superdrive

I recently tried to upgrade my OS to OSX SL. Before I did this my mini was working properly. I placed the disk in and it went through the upgrade no problem. But when I tried to eject the disk it would not come out. I exhausted all possible eject solutions I could find on the web and then some. So I examined the mini a bit and there is a bar that has come up blocking the drive from having other CD's inserted. The drive appears to be working to eject the disc, but just wont. I had to remove the top of the drive to remove the CD. I did get the CD out and now there is no way to insert a disk as the bar still remains up and no disk is in the drive. With the drive top off I can place a disk in the mini and start the computer, the drive reads and plays the disk fine, it just cannot eject. It appears to be a mechanical problem with the drive itself, but I am not certain since this happened as after I upgraded. My question is, is there any way that the upgrade could have not supported my superdrive and this is why this happened (It is an older mac mini bought back in late 2007 it has 1MB of memory which is the min. requirement of OSX SL) ? I could reinstall leopard, do you think this will fix the drive issue or is the drive damaged for some reason?

http://eshop.macsales.com/shop/optical-drives/superdrives/
But there are many.
Or you can just buy an external USB unit.

Forum being Spammed with Superdrive Problems

I just looked at page 3 and practically every post is about problems with the superdrive. Then I realized it's all over page 1 and 2 as well. Isn't it obvious that this forum is being spammed?

I'm not so sure about that. But say you have a
legitimate problem. I looked at your 3 posts. Don't
you think it could be a problem with YOUR superdrive
and a solution would be to call Apple rather than to
tell people to completely avoid Macbook Pros? In my
opinion, that is spam.
Well, we are entitiled to our opinions and I respect yours.
But since Apple has 1) been unable to fix the problem, including having my laptop for a week to repair the problem; and 2) can offer no new advice, beyond sending it in for repair again, after meeting with tthe GeniusBar guy and talking to tech support I need to know if this is the best course of action or a futile effort.
I'm sure this is more spam in your mind - c'est le vie!

Problem with SuperDrive

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