Problem with Symantec Endpoint protection and iCloud

iCloud does not function on my PC with Symantec Endpoint Protection. I think it is the stopping of Auto-run that is the problem, but I don't know how to solve this

Hi Xung,
Can you elobrate as what is that you are trying to achive and its blocking
IS it TMG not getting updated
Client is unable to get live update from internet
SEPM manager unable to get updates ?
can you do a logging and share the screenshot of the traffic getting blocked.
If TMG is unable to get updates then allow the belwo
From : Localhost
To : SEPM / GUP servers
Port : 2967 - Outbound and 8014 Outbound
Allow for All Users

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I have a problem with mi iPad 3 and iCloud.

I have a problem with my iPad 3 and iCloud.
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Issue with Symantec EndPoint Protection 11.0

I am experiencing the exact issue in this article on Symantec's KB:
http://tinyurl.com/5x6fay
Can someone at Lenovo please acknowledge this issue (confirm or deny) and let me know how to resolve this without disabling the security features I paid for on this new T400?
Thank you.
Michael Reinders

Ask in a Symantec forum how to configure your software correctly. Your Symantec software blocks LAN access and should be configured to allow it. The E2000 has nothing to do with that.

Problems with App store, iTunes and iCloud since Mavericks

Hello,
Since upgrading to Mavericks I've been having problems signing into iCloud and can't access the iTunes store. I also can't access or sign in to the app store, which obviously means I won't be able to get software updates either.
I've tried a few things to fix the problem, including a fresh install, but nothing has worked so far.
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Many thanks.

I know safari is mac's native browser. Since updating to OSX10.9, I have not been able to open safari. Firefox works fine but I preferred safari. Safari just won't open, it acts like it wants to, but the progress bar goes about half way across and stops. What other information do I need to supply?
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IT, in my opinion, has almost thrown in the towel since they are more PC-based.I believe it is a connection problem but they have been unable to fix it. They blame mac for a hasty upgrade release that was not fully tested to see if there were any Mac/PC connection issues.
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Did Flash Player 11 patch cause problem with Symantec Endpoint?

I downloaded Flash Player 11. Now each time I attempt to get new antivirus definitions from Symantec I get a warning message that the process failed.

Unless your Symantec updater uses Flash content and uses it to enable download links, it's highly unlikely that the Flash Player update had any effect on it at all. Your best bet in determining this would be to contact Symantec suport and ask if their updater uses Flash content to enable download links.
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Symantec Endpoint Protection and FDE

Hey Guys,
We have SEP 12.5 installed on all our base images.
I've found that when trying to enforce an encrytpion policy SEP blocks part of it (so it doesn't do the rebranding, user capture or pass on the admin password) which means when the Encrytion screen loads, there is no domain information and you can't get past that point (effectivley its bricked and has to be re-imaged).
If I uninstall SEP before enforcing the policy, the encryption works fine, but as I said earlier we have it on all our base images. Also we are just about to replace our current encryption with ZENworks FDE and we have a project to re-encrypt about 200 laptops over the Christmas period, with it as it is we would have to uninstall SEP from all these devices.
Has anyone got SEP to work properly with FDE? Is there anything I can do to avoid uninstalling SEP from every device?
Thanks

Originally Posted by Cptdave
Hey Guys,
We have SEP 12.5 installed on all our base images.
I've found that when trying to enforce an encrytpion policy SEP blocks part of it (so it doesn't do the rebranding, user capture or pass on the admin password) which means when the Encrytion screen loads, there is no domain information and you can't get past that point (effectivley its bricked and has to be re-imaged).
If I uninstall SEP before enforcing the policy, the encryption works fine, but as I said earlier we have it on all our base images. Also we are just about to replace our current encryption with ZENworks FDE and we have a project to re-encrypt about 200 laptops over the Christmas period, with it as it is we would have to uninstall SEP from all these devices.
Has anyone got SEP to work properly with FDE? Is there anything I can do to avoid uninstalling SEP from every device?
Thanks
Hi,
are you aware of the ZENworks Recommended Antivirus Exclusions?
https://www.novell.com/support/kb/doc.php?id=7007545
Kind Regards
Sebastian

Symantec Endpoint Protection 12.1 and Peopletools 8.53

Hello,
We're currently enabling virus scan for PT 8.53 with Symantec Endpoint Protection (SEP) v12. However, we are unable to configure it correctly. Our set up looks like this:
* PS webserver is insatalled on server 1, this is where we configure the virusscan.xml file
* SEP 12 is installed on a separate server, server 2. client and SEP manager is installed on this server.
* OS is Windows 2008 R2 64-bit for both servers.
May I know if anyone here have successfully used SEP for scanning attachments?
Unfortunately, as per oracle, only symantec scan engine was verified to work with peoplesoft, other versions are still not tested to work.
another question is, what should be the value for the virusscan.xml parameters below?
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     <name>SymantecManagementClient</name>
    <class>psft.pt8.virusscan.provider.GenericVirusScanProviderImpl</class>
    <icapversion>ICAP/1.0</icapversion>
    <service-name>/SmcService</service-name>
    <policycommand>?action=SCAN</policycommand>
    <address>server2</address>
    <port>8014</port>
    <disable>false</disable>
     </Provider>
we've mixed and matched the available service names from server 2, but we are still getting the error below:
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.ICAPClient connectAndCheckOptions
INFO: Input OPTIONS Header = OPTIONS icap://server2:8014/SmcService ICAP/1.0
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.ICAPClient connectAndCheckOptions
INFO: OPTIONS recieve header= HTTP/1.1 200 OK
Date: Tue, 10 Sep 2013 15:14:19 GMT
Server: Apache
Allow: GET,HEAD,POST,OPTIONS
Content-Length: 0
Connection: close
Content-Type: text/plain
ICAP header = ICAP/1.0 200
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.ICAPClient scanStream
SEVERE: Unable to connect to the Scan server SymantecManagementClient; Reason = CONNECTERROR
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.VirusScanProviderManager scanStream
INFO: Scanning completed using provider = SymantecManagementClient Provider classname = psft.pt8.virusscan.provider.GenericVirusScanProviderImpl
Sep 10, 2013 11:14:19 PM psft.pt8.virusscan.VirusScanProviderManager scanStream
INFO: Finish Scanning Request.
port 8014 is the client communications port for SEP and its the only port that gives us a response (INFO: OPTIONS recieve header= HTTP/1.1 200 OK..etc), when we try other ports we get a "SEVERE: Unable to connect to SymantecManagementClient" message on this line.
Hoping for your responses, thank you in adance for your help.

Hello,
Just to give an update. We were able to make this work but we used Symantec Protection Engine for Cloud Services instead. Also, for anyone having problems with the parameters - we used the exact same parameters listed in Peoplebooks or on the delivered virusscan.xml file, just update the IP address. We also saved the xml file on both the Portal.war and PSIGW.war directories.

Symantec Endpoint Protection (SEP) adds support for Windows 10 with 12.1.6 MP1.

Hello Everyone,
Symantec Endpoint Protection (SEP) adds support for Windows 10 with 12.1.6 MP1.For Symantec Endpoint Protection 12.1, a maintenance patch has been released on July 29, 2015. Customers will need to be current on maintenance to receive the maintenance patch update. For more information, visit our SEP 12.1 Windows 10 Knowledge Base.You can upgrade to Windows 10 with Symantec Endpoint Protection 12.1.6 MP1 installed. You must uninstall earlier versions of Symantec Endpoint Protection. The operating system upgrade stops if it detects an earlier version of Symantec Endpoint Protection.The following operating system upgrade paths are supported with 12.1.6 MP1 installed:Windows 8.1 to Windows 10Windows 8 to Windows 10Windows 7 to Windows 10For more details check the following article:http://www.symantec.com/docs/INFO2746SEP...
This topic first appeared in the Spiceworks Community

Hello,
Just to give an update. We were able to make this work but we used Symantec Protection Engine for Cloud Services instead. Also, for anyone having problems with the parameters - we used the exact same parameters listed in Peoplebooks or on the delivered virusscan.xml file, just update the IP address. We also saved the xml file on both the Portal.war and PSIGW.war directories.

Weird one with Symantec Endpoint 12.1

Hey Guys,
I'm just wondering if anyone also burdened with Symantec Endpoint Protection is having the problem we now seem to be facing.
Whenever we download the Zenworks agent from our ZCM Server (linux) to a PC, symantec Quarantines it. This has only started happening this week (there was a definition update yesterday).
We usually download the the full 32bit version (i've had trouble with the network install before).
The Symantec risk log gives a really obscure reason for blocking the "PreAgentPkg_AgentComplete.exe" file, it says the risk is "WS.Reputation.1" :
WS.Reputation.1 | Symantec
Our Symantec build is 12.1.601.4699 I would post this on the symantec forums, but I think there is more chance of finding one of you guys running Symantec, than someone on the Symantec forums using Zenworks.
Our Antivirus Monkey is off this week, but I was just curious if anyone else was having the same problem, it seems to be happening on all our PC's.
Thanks
Dave

I have run into the same thing with our ZCM deployment. Have you found a solution I submitted files to Symantec with no answer yet. I am showing all our PC's that received the Client via the ZCM Server infected and quarantined. The only difference is I show it being a Suspicious.Cloud2 infection. Any info would be greatly appreciated.
Originally Posted by Cptdave
Hey Guys,
I'm just wondering if anyone also burdened with Symantec Endpoint Protection is having the problem we now seem to be facing.
Whenever we download the Zenworks agent from our ZCM Server (linux) to a PC, symantec Quarantines it. This has only started happening this week (there was a definition update yesterday).
We usually download the the full 32bit version (i've had trouble with the network install before).
The Symantec risk log gives a really obscure reason for blocking the "PreAgentPkg_AgentComplete.exe" file, it says the risk is "WS.Reputation.1" :
WS.Reputation.1 | Symantec
Our Symantec build is 12.1.601.4699 I would post this on the symantec forums, but I think there is more chance of finding one of you guys running Symantec, than someone on the Symantec forums using Zenworks.
Our Antivirus Monkey is off this week, but I was just curious if anyone else was having the same problem, it seems to be happening on all our PC's.
Thanks
Dave

Symantec Endpoint Protection on Mavericks Reviews??

It seems like everyone has a review or has reviewed Symantec Norton Internet Security and Norton Antivirus yet not too much has been tested or written on Symantec Endpoint Protection.
Unfortunately we are moving in a direction where we will be installing Symantec Endpoint Protection on all our macs and I am trying to find reviews, whether personal or professional, about SEP and macs.
I know Symantec products in general have been trashed on for mac for a while now but it seems I can't find a good AV test out there that includes it for Mac (as most only contain the two symantec products I mentioned above)
Anyone have any personal experience, or know of any testing done with the Symantec Endpoint Protection on macs within the past year?

Hello Everyone,
I am Chetan Savade from Symantec Technical Support Team.
You can directly install an unmanaged or managed Symantec Endpoint Protection client on a Mac computer if you cannot use or do not want to use Remote Push. The steps are similar whether the client is unmanaged or managed. The only way to install a managed client is with a package you create with Symantec Endpoint Protection Manager. You can convert an unmanaged client to a managed client at any time by importing client-server communication settings into the Mac client.
Check the following articles:
Compatibility between Symantec Endpoint Protection for Mac and versions of Mac OS X
http://www.symantec.com/docs/TECH131045
Symantec Endpoint Protection for Macintosh Frequently Asked Questions (SEP for Mac FAQ)
http://www.symantec.com/docs/TECH134203
Send me DM here https://www-secure.symantec.com/connect/user/chetan-savade if you need any assistance with SEP for MAC.
Best Regards,
Chetan

Installing Symantec endpoint Protection installtion failed

Hi ,
I have Symantec endpoint protection and have setup.exe. I have create a package and created a program as
setup.exe /s /v"/qn RUNLIVEUPDATE=0 REBOOT=REALLYSUPPRESS" but unfortunately installation fails as part of Task sequence.
just wondering if I am using some wrong command line arguments...pls. share any pointers. pls. find the screen shot attach from smstslog
Regards.

Hi,
I am Chetan Savade from Symantec Technical Support Team.
See if Windows defender is causing any issue.
Can change it to setup /s /v"/l*v log.txt /qn RUNLIVEUPDATE=0 REBOOT=REALLYSUPPRESS DISABLEDEFENDER=0"
Refer these articles:
Keeping Windows Defender Enabled when Deploying and Installing Symantec Endpoint Protection Client package.
http://www.symantec.com/docs/TECH168501
Using MSI Command Line Switches to install Symantec Endpoint Protection (SEP) 12.1 fails to install or fails to abide by switch parameters
http://www.symantec.com/docs/TECH177946
MSI command line reference for Symantec Endpoint Protection
http://www.symantec.com/docs/TECH102668

BSOD on XP with Zenworks and Symantec Endpoint Protection

After upgrading to Symantec Endpoint Protection (SEP) we are getting Blue Screen after imaging.
We have SEP included in our image and after pushing the image to another computer, we instantly get a BSOD, when trying to boot up the newly imaged machine:
*** STOP: 0x00000024 (0x00190203,0x8A4B0DE8,0xC0000102,0x00000000)
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
For test purpose I have tried doing the imaging job with Ghost 2003. This works perfectly, so I guess it is the combination of SEP and ZfD that is causing the problem. If I exclude SEP from the image, imaging with ZfD works fine. Imaging with Symantec antivirus ver. 10 also works perfect.
Anyone out there running ZfD and SEP 11?
Environtment:
Windows XP SP3
ZfD 7.01 sp1 ir1 running on Netware 6.5
Symantec Enpoint Protection 11.0.3001.2224 (getting the same error with 11.0.2010.25)

There should an updated patch for ZDM7 available withing a few days. (ZDM7
SP1 IR3A HP1.)
I would strongly suggest testing with the updated files when they are
released.
The is a much newer Linux Kernal starting with IR3A which could effect your
problem.
If you are still seeing an issue, I would suggest opening a ticket with
Novell.
Unless somebody here happened to have a copy of SEP, helping here would be
tough.
But I have not heard of this issue myself, but anything is possible.
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
"martinusen" <[email protected]> wrote in message
news:[email protected]...
>
> After upgrading to Symantec Endpoint Protection (SEP) we are getting
> Blue Screen after imaging.
>
> We have SEP included in our image and after pushing the image to
> another computer, we instantly get a BSOD, when trying to boot up the
> newly imaged machine:
>
> *** STOP: 0x00000024 (0x00190203,0x8A4B0DE8,0xC0000102,0x00000000)
>
> Disable or uninstall any anti-virus, disk defragmentation or backup
> utilities. Check your hard drive configuration, and check for any
> updated drivers. Run CHKDSK /F to check for hard drive corruption, and
> then restart your computer.
>
> For test purpose I have tried doing the imaging job with Ghost 2003.
> This works perfectly, so I guess it is the combination of SEP and ZfD
> that is causing the problem. If I exclude SEP from the image, imaging
> with ZfD works fine. Imaging with Symantec antivirus ver. 10 also works
> perfect.
>
> Anyone out there running ZfD and SEP 11?
>
> Environtment:
> Windows XP SP3
> ZfD 7.01 sp1 ir1 running on Netware 6.5
> Symantec Enpoint Protection 11.0.3001.2224 (getting the same error with
> 11.0.2010.25)
>
>
> --
> martinusen
> ------------------------------------------------------------------------
> martinusen's Profile: http://forums.novell.com/member.php?userid=26795
> View this thread: http://forums.novell.com/showthread.php?t=345351
>

Symantec Endpoint Protection incompatible with Win7?

I had Symantec Endpoint Protection running under Vista Ultimate. Upgrading to Win7 i get a message that SEP's "Confidence Online Utility Driver" has been disabled because it may create stability problems. Symantec says they're working on it. In the meantime? Are end users are still protected? No answer from Symantec. Is there a Microsoft soluition?

Hi Craig,
Symantec Endpoint Protection is compatible with windows 7.Please check the below link.
http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Software&s=Symantec%20Endpoint%20Protection
Because of compatibility issues, the currently provided versions of Symantec Endpoint Protection do not install properly .To install Symantec properly on Windows 7,you can follow the below link wherein the steps are mentioned in clearly.
http://kb.wisc.edu/helpdesk/page.php?id=12029
SEP 11.0.5 is also released. If you have the serial number for the SEP you can use it in the below link.
https://fileconnect.symantec.com/licenselogin.jsp?localeStr=en_US
Please check the below link for further detials.
http://snydersoft.com/2009/09/23/windows-7-and-symantec-endpoint-protection/
If you have SMP 11.0.2 you need to call Customer care and can ask for a serial number to download SEP 11.0.5.
Thanks,
Saraga Mala
NOTE - Disclaimer
The links in this message may lead to third-party Web sites. Microsoft provides third-party resources to help you find customer service and/or technical support resources. Information at these sites may change without notice. Microsoft is not responsible for the content at any third-party Web sites and does not guarantee the accuracy of third-party information.

Cisco ISE 1.2 and Symantec Endpoint Protection

Hi Experts,
Good Day!
I'm just wondering if ISE 1.2 is able to detect an application/software in a laptop like the Symantec Endpoint Protection before giving the user an access to the network? Is it possible?
I tried to searched over the internet however, I can't find any documentation about it.
Thank you for your support.
Cheers,
Niks

hello ,have you checked posturing service of ISE , with ISE posture service enabled you can check Antivirus Installation , Antivirus Version/ Antivirus Definition Date etc . Check the following link for different Posture Assessment Options available
http://www.cisco.com/en/US/partner/docs/security/ise/1.2/user_guide/ise_pos_pol.html#wp2276381

Problem with Symantec Endpoint protection and iCloud

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