Problem with the home window

hello,
 can you please help with the connection problem I am facing in my skype account. I am able to log in the account, but I am not able to interact with anyone due to my offline status in other's account. Moreover, there comes a error of "skype home unavailable". Also, I cant see other people present online.
I have already checked in the options of staying online and staying connected. Everything is working. But still I am not able to detect the problem. Please help me.

Is your connection status on Skype Online? The status icon must be solid green with a white checkmark inside. Try to change the status using the dropdown arrow next to this icon.

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