Problem with the mail generation for the CCMS alert

HI ,
I have created CCMS alert for the RFCdestination in the system and is working fine, and now i would like to configure mail for the same alert for that i have did the following
1.copied the method CCMS_ONALERT_EMAIL_v2 in RZ21 and created the new method .
2. And then assigned the same in the CCMS alert in the autoreaction tab.
But still iam unable to generate mails.Mail configutation is ok and am able send mails to external addresses.
Can any one please let me know if iam missing anything and guide me .
Any help is appreciated

Hi Vamsi,
Please check below thread and go through suggested documentation.
Automatic Email for CCMS Alerts
Revert for any queries.
Regards,
Rajesh

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Problem with the mail generation for the CCMS alert

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