Problem with the preview window in Premiere Elements 10

Hi guys,
I have a question:
I have a new PC (data follow) and Adobe Premiere Elements 10.
My problem is that I see in the preview-window only one grey picture. The sound runs without problems! In other chats I red, that perhaps my graphic card is the reson of my problam. Is this thus? If so, how I can repair this?
PC:
AMD FX-8350 Eight Core Processor 4 GHrz
NVIDIA GeForce GTX 750 Ti
Do you need even more?
What I have already tried:
- Adobe Premiere Elements 10 anew inst.
- Graphics drivers update
- Check DirectX
- Windows Media Player and QuickTimePlayer anew Inst.
Already to many thanks for your help!!!!!
lg
Börni

borni123
What computer operating system is your Premiere Elements 10 to run on?
You are involved in the Premiere Elements 10/NVIDIA GeForce issue whose full details (description and fix) are included
in the Announcement at the top of this forum. Copy for your convenience below.
You gave a lot of details but did not include the computer operating system. This information may be the key whether
the known fix will work for you. The known fix requires roll back of the driver version to about May 2013. If your computer
is Windows 8 or 8.1 64 bit, there may not be a driver old enough to resolve the issue. This may force you consider
a Premiere Elements version other than 10 or a different video card/graphics card for your computer. This issue is
specific for Premiere Elements 10 and the NVIDIA GeForce cards.
Copy of Announcement at top of this forum....
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing
Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling
back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow
glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this
applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary
to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working
Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is
expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver
roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
The following is the specific link in the above for determining what older NVIDIA GeForce GTX750Ti driver versions are
available to you.
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
Please update us on your progress,
Thank you.
ATR

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