Problem with the yellow flashing light on AirPort Extreme

I'm trying to use my AirPort Express and have a yellow flashing light. I contacted ISP and we tested the connection by plugging the modem into a PC directly, so there is a working connection. I tried the Airport utility and it identified an error, stating that no connection could be made
I'm not sure where to go with this, my understanding is that the AirPort Express should have no trouble communicating with modems, so it can't be an issue of hardware.
Any suggestions very welcome!

Whenever you change whatever device is connected to your modem, be sure to power down the modem first.
It will refuse to communicate with anything else, unless you do.

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