Problem with Touch ID

Hi,I have an iphone 5s.when I want to set a fingerprint in touch id after some scan this massage appears"Unable to scan try again" and I have this problem also in ios7.0.4.I try restoring or reseting but this problem didnt solve.please help me.

well i had the same issue when my friend tried his finger on my iphone his finger didnt work but he also has an iphone 5s like me and his finger works properly on his mobile just try another finger

Similar Messages

Zen Touch: problem with touch pad and formatt

Hi guys!
I have a Zen Touch 20gb but I'm experiencing big problems with my touch pad: it really doesn't work fine, precision is almost none, to poit the desired voice in any menu I have to work hard. If the menu is longer it is almost impossible to navigate it with precision. I can't move of a single position, it jumps at least two... Is it a common problem or should I take it to be checked up?
2nd problem:
I was trying to format the player's HD. Instructions said press play botton and contemporarly reset hole.
But nothing happens. When I release the system reboots.
Any idea?
Thanx!
Gp

Please be patient with the touch pad. Reading these boards, I think a lot of people are not really understanding how the touch pad works and assuming it's defecti've and returning the Touch. First, set the sensitivity to where it's best for you. If you can't move only one line at a time, you may have it set too sensiti've. Second, use your index finger, not your thumb. Then, practice moving around. For me, it was really easy to move rapidly through the choices or to move just one line at a time. But moving at medium speed always tripped me up, until I figured out the technique of repeatedly stroking the touch pad through the slow zone to move several lines at a time, just like you were using a scroll wheel.

Problem with touch pad

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/794303]''
i can't use the '''touch pad''' in FF4 RC2..why?..with mouse no problem but with touch pad there is...
i have acer aspire 7520G
thank you!

Dear samarif
Welcome to Lenovo Forums
Please toatally Shut Down the machine
then unpluge the ac adpter
press and hold on the power button for 10 Second
then check the TP performance
Thanks
Alaa
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Anyone else expierencing problems with touch

I've had my player(20GB) for two months. Its worked fine so far. Recently however i've had problems with the touchpad, at first it wouldn't work sporadically, but by dint of reseting the player or simply waiting a few minutes the pad would work again perfectly. This happened again over the last couple of days except this time it appears more serious.
i switched it on today and touchpad would not work. After roughly two hours play on random setting it suddenly sprung to life and began working absolutely perfectly. I then went for a walk and locked the player as i do when its in my pocket, on returning and unlocking player pad had inexplicably froze up once more.
The player has never been subject to any trauma/misuse, and the thing thats really confusing is how the pad can go from being frozen to working perfectly without me even touching it's I figured the touchpad would not take kindly to being mashed so i didn't and thus far the problem tended to rectify itself, my question therefore is ) anyone experienced this incredibly irritating problem and 2) would defragmenting the hard disk etc have any effect? any replies would be greatly appreciated

I would most certainly try a disk clean up. If that doesn't seem to resolve the issue a reloading of the OS could be the solution. There might be a bug in the firmware you have a fresh install could clear it out. Anything beyond that may be a hardware issue that could be something that warrents a replacement via RMA.

Nokia 603 problem with touch

Dear Support,
I have a problem with my new 603 device. The button at the most left bottom side of the screen which is above the green call button is not responding to touch and not functioning.
And to use any functionality at this location I have to swipe the phone.
Can you please help me with that.
Than,
Regards

is it original? I it is take it to nearest nokia customer care and they will fix it for free or replace your phone. Note: your warranty must be valid. It is usally valid for 12 months after use. If its not original, sorry next time buy original
divesh747

Problem with touch on iPad 3rd generation

Got a replacement of my 3rd gen iPad yesterday since the first one was lagging when scrolling. Same problem with the new one. Since I now have the exact same problem on both pads this is probably a know issue that Apple is not talking to much about?
The problem occurs for example when scrolling in safari. Especiall when the screen is still. If the screen has not come to a complete stop you will not experience the problem. It feels like the screen input is not reacting the first 2 or3 10th of a second and then jumps an picks up the lost movement. Very annoying. I have had all generations of iPhones and iPads and have never experienced this. only on early android tablets.
I think this must be a known issue and an Apple malfuction therefore the upgrade to new A6 processor? My company is a reseller of iPads with thousands of customers on the product. Please respond how you are going to handle this problem.
Is it an iOS 6 problem?
Is the hardware to weak for the resolution and size?
Do you have a known issue with the touch screens?
Regards
Mats

Did you try swipe up and down to change?

Problems with touch keys

Hi
I have a problem with my BB torch 9810... since last 2 weeks, my touch keys don't work.
For example, when I want to delete a contact, dialog box appears asking me to confirm the deletion. I choose "yes" or "no", but with my finger, the touch key does not work....!!!!! I must use the trackpoint to select the "yes" or "no".
I need to reboot the blackberry and the touch key are working again, for for a short moment because the problems come back again.
I don't know what happened, may be I have installed an application which cause this damage....
Thank for help

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
If the behavior continues, you may need to try more drastic measures (e.g., WIPE, reload, etc.).
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problem with touch screen. Please help!!!

Ok I bought an iPad about a month ago now. At first it worked perfectly, runs apps smoothly, etc. But then something happened to the touch screen, it just randomly like pressed itself, it went into apps on its own and zoom in and out while on safari just randomly. For about 3 weeks this issue disappeared, but now it happens again but more constantly and for more time please help. I think this video will explain my issue more clearly. http://www.youtube.com/watch?v=e1qyvHV43yg Please I just don't want this issue anymore. Any help will be appreciated.

OK...so it seems that many iPad owners have the same issue with the screen "self registering touches". You'll see multiple posts on the forums from "self touching" to "self registering" to "freaking out".
Well, I also have this annoying problem.
Trust me when I say that cleaning the screen, resets, charging, deleting apps, static, and so on haven't anything to do with causing or resolving this issue.
Here is a little tip to show you what is actually going on. Download a free app that shows you "screen touches". Harbor Master is one that I've heard of that led me to this...but I prefer to use that pocket pond app...only because I can just sit back and watch without having to move boats around.
...When you notice the problem, open up the app. I've noticed on mine that it only self registers touches along the side. Exact location is (when holding iPad in landscape position, home button on left) along the top of the screen...from top middle to the top right corner.
I have called Apple...the tech was polite and tried to help. ...But the only suggestions were to reset (as i've already done) then if that didn't work I was to do a reload while sync'd. He stated that if none of that worked then to take it to the store...
Since I am in Florida for the month and the nearest Apple store is 6hrs away...I will wait until I go back home HI and visit a store that is close by.

Problems with Touch ID

hello
I just got my iPhone 5S and tried to set up a fingerprint for touch ID. When i tried to set it up it just goes to the failure screen and asks me to try again.
Any idea to resolve my problem??
thx!

Did you guys try to restart the phone? By pressing and hold down the On/OFF top, upper right button, there will be a Pop-Up on the screen asking to Slide to shutdown. That MIGHT help and then restart and try doing the ID Touch finger scan again. I do a restart, just like in a Mac, to refreshen the setting and operating, about once every two weeks. A brand new iPhone will take some time (two days or so) to "get going." That was what I was told at the Apple store. I guess it is doing whatever in the background - settings, locations, etc.
From what I experienced with mine, you HAVE to go slow when it comes to scanning your finger or it will NOT work. There are about 3 steps to complete the process - it has to get the entire finger(s). I have 2 finger prints on mine. You can do 5 IF you choose to. Hope this helps.

Problem with touch screen on wireless Prem Web C309n

After the last automatic update was done the touch screen will no longer iniaialize - it just shows the hp logo and the on/off switch just continuously flashes. I am not able to use any of the other functions like copying, scanning and faxing since the touch screen is not working.

Had not used my c309n for several years as I found its operation to be unreliable. Decided to try to make it operational once again. Finally, was able to install the software and drivers. The main problem is with the touch screen. At first, and still, it mainly does not go beyond initializing. However, at times the touch screen is populated but will not function. Then a parituclar item will highlight but not work. Even when the screen items are present nothing works well enough to make any settings. Prior to this I had one of your printers for scanning slides. It was so defective that HP replaced it with the C309n which hasn't proved much better. I also have an HP Photosmart 8750 which thankfully works just fine. A disappointed customer - R. C. Kiser

Problem with touch screen.

A few months ago, when I had the iOS 5.0.1, I couldn't use my iPad 1 because I couldn't touch anything on the screen. It didn't react.
So when the update came out (5.1) I updated my iPad, but I still have the same problem. I tried everything. Reset, hard reset via iTunes in my PC...
What I must do. Please help

Might be a hardware issue with the digitizer. Call Apple or go to an Apple store.

Problems with touch on website menu

I have an ipad and on a center webpage when i touch with my finger on EMPTY space, it triggers the menu that lies ABOVE the empty space.
For example the SIDE MENU on: www.expus.gr/products/Mobile_Accessories
This happens on Safari and on Chrome (didn't try any other browsers).
Any Ideas?

I was just browing around the forums when I found this in a super long forum:
http://forums.lenovo.com/t5/ThinkPad-Edge-S-series/Lenovo-Twist-touchscreen-issues-after-sleeping/m-...
The download seems to have fixed most of the problem. However, you would think Lenovo would make this update more readily available to users. Instead, I have to go to this forum and download this file myself.

Problems with touch screen

After successfully updating my Lumia 920, its touch screen got a problem. After every screen lock, the touch is not working and so it needs to be On/Off at each time. I have done volume down +power button option also. Still the problem is there. Can anyone help me to solve this issue?
Thanks & Regards

what did you update to mate? have you checked that you are also up to date with the latest nokia system app updates from the Store too?

Problems with touch screen in ideapad U530

I Have a Ideapad U530. The touch screen worked a few hours, after having purchased and then I stop. I saw that had disappeared the "Pen and Touch" and Tablet PC in the Control Panel folder.
I went back to recover the system at the time had arrived from the factory and the laptop returned to work a few hours, this time with the Pen and Touch and the Tablet PC in the Control Panel. Then returned to stop working and disappeared again both drivers.
I need to find a solution to this problem.
Can I help me?

Hi Adrileb,
Welcome to Lenovo Community!
I’m sorry to hear that your U530 Laptop touch screen is not working as expected even after performing “System Restore” in the computer, I suggest re-installing display driver from our Support Website and check if the issue persists and while installing the driver right click on the downloaded file and select “Run as administrator” option to get it installed without any error. Below is the link to download the relevant drivers for U530:
Drivers and software - IdeaPad U530 Touch
Do post us back if the issue persists.
Best Regards
Shiva Kumar
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Problem with touch screen control

I got my incredible yesterday and activated it.
I have problems:
-When I use the zoom (pinch/spread) on larger screens, I loose the ability to scroll up/down/right/left (swipe, slide).
-I lose the use of the four main buttons.
-I get strange menus popping up.
-The phone completely freezes up.
For example on the Maps app:
I "pinch/spread" to zoom in on the map. Then, I want to move the screen up/down/left/right. Most of the time, I am unable to do so. It just keeps on zooming in and out. I am only using one finger and moving in a straight line (up, down, left, right), but it keeps zooming in and out.
Also, When this zoom problem happens, the four buttons (home, menu, back, search) do not work at all.   They are completely useless.
Another thing it does when it is stuck "zooming", a pop-up box appears. This pop-up box has three icons in it:
-two papers
-a magnifying glass
-and a green circle with two arrows pointing off from the circle
The touch screen is frozen, so I have no idea what those icons are supposed to do (I could probably guess).
When this box comes up, if I try using the joystick, it will start making green lines and boxes all over the screen. The touch screen and four buttons are still totally useless.
Other times, a menu appears for no apparent reason. I can't select anything in the menu, or back out of it. Again, the touch screen and four buttons are totally useless.
I must turn it off, then back on. Then, I can back out of the menu.
It is NOT just the Maps app. It happens regularly while using the browser to read web pages. I've also had the phone freeze up doing other various things (like the flash light).
I've removed the battery and restarted (soft reset). I've also done the factory reset (hard reset). The problems continue exactly as before.
The problems are not 100% of the time. I have been able to use it some, and can see how it is supposed to work (and it is great). But, the zooming problem makes internet use, and the Maps app nearly impossible (I am sure I would have a long list of other programs, but I only started using it yesterday). I can use these things fine for a minute or two before the problems start (usually starting with the zoom problem).
Sorry if this is long (I am copy/pasting it to send to Verizon support).
Any ideas?

Make sure you return the phone if the touch screen is unresponsive. Continue to return any replacement until you get one that the screen is complliant with your touch, skin chemistry and local climate.
This issue cost me the cost of a replacement phone, and repacemet of broken touch screen glass and LCD when I continually tried to use more pressure to get the screen to respond.
Mine was less responsive when the phone was receiving a call and was ringing, which tells me it may be a design flaw that will not carry enough current to the touch screen when the ringing is occuring.
The replacement is a new one that I had to purchase as they would not warranty the other one.  It is also unresponsive to the touch when in standy and the phone is ringing. I have learned to be persistently working with it the entire duration of the ring cycle, and am 75% effective in answering calls before they time out.
The original one was repaired(?) at my expense, and came back totally unable to wake from standby. I have to take out the battery and power it back up to get it to work again. Presently, I have the display timeout set to 1 hour. If the phone rings after the screen goes to standby, I have to let it ring and go to voicemail, then remove the battery and power it back on.
The original one was 6 weeks old, but the entire warranty was void once the touch screen glass cracked. It was easy to verify that the phone had not been dropped. The screen glass cracked under thumb pressure.
Of course, neither Verizon or HTC had ever heard of this occuring before. I spent the better part of today trying to find the right combination of applications and timing to wake it from standby. I finally reformatted the SD card, reformatted the Phone Storage, do a factory data reset and finally a new firmware load. Nothing will restore the screen.
If I had to guess, I would say there is a trace on the board that was not sufficient to carry the current of a full volume ringtone at 0dB.   It could also be parameters on the touch screen that are too tight to compensate for differences in skin resistance/capacitance. Also is the possibillity of bad ground integrity between the phones individual circuits.
It is all academic, as I have spent another 200.00 on the original to replace the touch screen and LCD Display, only to find out that the phone is now unable to respond to the touch screen when it is in standby.
I will continue to use the new one until it finally stops responding completely. This time, I bought insurance. I can keep on taking them back until they acknowledge the problem.
Try to learn from my mistakes. Make them continue to replace the phone until you get one that works.

Problem with touch screen sensitivity, makes calls randomly when I have it against my ear!

I am at my wits end about this.as I am on the phone and have handset against my ear it randomly activates the touch screen and either dials someone else or put call on hold, so they can't hear me. By the time I figure out what has happened, whoever I was speaking to has likely hung up! I tried to adjust screen sensitivity but nothing I do seems to work. Same when I use track pad to scroll, it is way too sensitive, so often I am scrolling through my calendar and it will open a new appointment randomly. Is there a solution before I break this terrible phone with a hammer?!

Your first problem ( I am on the phone and have handset against my ear it randomly activates the touch screen and either dials someone else or put call on hold, so they can't hear me.) can be solved by putting the top of the device near to your ear first and then the rest while on the call - their are sensors in the phone that blackout the display when in a call the top of the device is brought closer to the face
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Problem with Touch ID

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