Problem with touch screen sensitivity, makes calls randomly when I have it against my ear!

I am at my wits end about this.as I am on the phone and have handset against my ear it randomly activates the touch screen and either dials someone else or put call on hold, so they can't hear me. By the time I figure out what has happened, whoever I was speaking to has likely hung up! I tried to adjust screen sensitivity but nothing I do seems to work. Same when I use track pad to scroll, it is way too sensitive, so often I am scrolling through my calendar and it will open a new appointment randomly. Is there a solution before I break this terrible phone with a hammer?!

Your first problem ( I am on the phone and have handset against my ear it randomly activates the touch screen and either dials someone else or put call on hold, so they can't hear me.) can be solved by putting the top of the device near to your ear first and then the rest while on the call - their are sensors in the phone that blackout the display when in a call the top of the device is brought closer to the face
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