Problem with transferring purchases in iTunes...

So here's the deal.
I've had my iPhone 3g since it was released and had it sync'ing up to my work computer for awhile but for the past 8-9 months or so I've been using the phone the whole time without sync'ing or updating. I just bought all apps through the phone over wi-fi. Everything has been great except I'm taking delivery of an iPhone4 in a week so I want to get my iPhone 3g backed up and ready to transfer over to my new phone.
The problem is, when I try to transfer my purchased apps to iTunes it says I need to activate my computer with iTunes.. I did that. I even de-activated and re-activated, still no dice..
I did some searching on google and someone said something that caught my attention, and realized maybe I was using my iPhone under an account I had previously registered with apple. I got a Macbook Pro last summer and was thinking maybe I registered my latest account with apple then but never ended up switching over to that account with my iPhone.
Phew.. So basically, my dilema is that I have several games on my iPhone that have progress on them I do NOT want to lose (I've been working on 100% completing peggle for over a year now here and there) so starting fresh is out.
So I'm coming here first to ask about this before I end up doing something stupid like 'syncing' and having all my apps and progress erased for good. I want to make sure I do this right and figure out what the deal is.
The other wrench in the works is that my pre-order for the iPhone4 is under my current apple account (the one I entered in to iTunes and won't accept my purchased apps) so I don't want to fiddle too much with my account information or any of that until after I get the new phone.
Any ideas?
Thanks!
Message was edited by: roper512

I did some searching on google and someone said something that caught my attention, and realized maybe I was using my iPhone under an account I had previously registered with apple. I got a Macbook Pro last summer and was thinking maybe I registered my latest account with apple then but never ended up switching over to that account with my iPhone.
And is that what you did?
You used two different accounts?
If so, authorize your computer for the new account then sync the iPhone.

Similar Messages

Problems with transferring purchases...

When I sync my ipod to itunes and want to sync new music on it, it starts the process like usual like backing it up and then when it gets to transferring purchases from ipod it doesnt load it just stops, and its on the apps. it will say "loading 1 of 8: Facebook (or whatever app it needs to transfer thats on my ipod but not on itunes) but it will never finish loading, thus i cant load my songs i want on my ipod. what can i do to fix this? thanks

To deauthorise your computers make sure you are logged into itunes stre with the right ID
Then click on the Account link and Deauthorise all your computers.
Re-Authorise the computer by Store > Authorise this Computer.. from the top menu
It is necassary to authorise the computer with the old ID to allow you to play and synchronise the content
Logout of Itunes store with old Apple ID and login with the new one
For the other account you do not say whether it is on another computer or not.
If it is the same computer you are now setup to play and synch any content and buy new content using the newer Apple ID. All your devices should sync no problem.
Make a note somewhere of your old Apple ID and password because the number ot times someone has forgotten it is quite common on these pages.

Problems with transferring music from itunes to ipod

Hello, I've never had problems with iTunes but this issue amazes me! I emptied my whole iTunes Library the other day, and added a whole load of new songs. Then, when I was finished with my selection I connected my iPod Nano to USB portal at my pc. iTunes recognised the iPod and also said: bijwerken.. niet loskoppelen (moving files, don't disconnect). This takes 2 seconds and then it says the iPod is ready with transferring files.
Then I notice that no files where moved at all. My iPod is empty for two days now and It's killing me !! hehe, please help ?!
Tom

I'm not sure if this is what you are after but Forum member Buegie has compiled a very extensive procedure for backing up your music which you'll find at this link: Backing up iTunes
You'll also find instructions here on uninstalling iTunes: Stepwise clean uninstallation of iTunes</a
I hope these are of some help, take care.

TA26677 Can anyone help with transfering purchases from itunes to my ipod classic

I have a classic ipod Model MA146LL with version 1.3 on it and cannot get my purchases from itunes to transfer to the device. itunes looks different and I cannot find how to sync from my computer to itunes. Can anyone help me out with this.

Click here and follow the instructions; the procedure is the same on Windows.
(79810)

Problem with transferring purchases...:(

when updating software for iPod Touch (4th gen), I get a message that I should first transfer all my purchased items from iPod to iTunes Library. But when i tried to authorize my account, an unknown name or rather email kept appearing instead of my own. what should i do?

If I had this situation, I'd look at a 3rd-party iPod manager.
Zevoneer has some solutions for you here:
http://discussions.apple.com/thread.jspa?messageID=8756281

Problem with movie purchased from iTunes

I purchased 2 movies over the computer from iTunes and tried to sync them on my iPad 2. The first synced fine. The second says it is syncing but will not display on the list of movies on my iPad. I have tried to repurchase it directly from my iPad but iTunes won't let me. The movie shows on the list of movies on the computer. Tried to play it from the computer and it locks up the video after 10 minutes and audio continues. Any ideas??

iTunes Store let me re-download and all is ok now.

Problem with transferring apps from iTunes to iPad

The problem i have is when I want to transfer my apps from the computer I get a message to authorize my computer. I have already authorized my computer long ago. And when I have written my password I get another message to authorize my computer, and I write my password and it goes on and on. What am I to do?

Click here and follow the instructions.
(55828)

Problem with Transfering Purchases

Hello Everyone
i have bought an ipad 3g and my friend gave me 100 of his applications and when i want to transfer the files to my library it says that you have to authorize your computer. i have already authorized my computer but it still gives this error can anybody help?

No.
If most of these apps are free apps just download them on your computer or iPad. For the paid ones you will have to buy those, but you may not need or want all of them anyway.

HT204053 Can you merge two Apple IDs into one? It was a common issue caused by the iPhone 4 and has been corrected, but transferring purchases in iTunes is a pain with two IDs.

For a brief time when iPhone 4, iOS 4 came out, many of us ended up with two Apple IDs. I want to know if anyone can please provide me with simple step-by-step instructions on merging two Apple IDs into one? It would make transferring purchases on iTunes much easier and reliable. I realize i desperately need an iOS update, but i had no laptop for over two years! I'm posting a cry for help on that in another community. Thank you all.

No,
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.

HT201359 i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..

i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..

Hi shldr2thewheel,
it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
Sincerely in need of help once again,
Kim

I have a problem with buying apps in itunes Store. When you purchase the application fails payment. Asked to update the map. I have 2 credit cards with a positive balance. In what could be the reason?

I have a problem with buying apps in itunes Store.
When you purchase the application fails payment.
Asked to update the map.
I have 2 credit cards with a positive balance.
In what could be the reason?

contact itunes support

Problems with transferring iTunes Library to new iMac

I am having a problem with transferring my iTunes library to my new iMac. I have read many of the suggestions posted in this forum along with numerous articles on other sites. I have not seen anyone describe my exact problem.
When I got my new iMac, I used Migration Assistant to transfer everything (files, applications, settings, etc.) from my old iMac to the new iMac. On my old iMac, the iTunes music folder (i.e., the actual mp3s) are on an external HD, while the iTunes Library file (the database and xml files) were in the /user/Music/ folder on the old iMac.
After the Migration Assistant was done, the /user/music/ folder and the library files were copied to the new iMac, but the iTunes music folder was not. It is still on the external HD.
If I open iTunes on the new iMac, iTunes shows me all of my songs, but if I play one, I get the "song can't be found; do you want to find it" error. In iTunes preferences on the new iMac, the "iTunes music folder location" is the new iMac.
I have the 2 iMacs connected by a firewire cable, but neither iMac recognizes the other computer as being on the same network. That is, in Finder on the new iMac, I cannot see the external HD of the old iMac.
I can't change the library location on the old iMac, because the new iMac does not appear in Finder or in the "Change Music Folder Location" dialog box.
I want to move the music folder (the actual mp3s) from the external HD of the old iMac to the INTERNAL HD of the new iMac. I don't need to keep them on the old IMac, as I will be selling that computer. Of course, I want to keep all my playlists, artwork, etc from the old library.
Does anyone have a suggestion?
Thanks.

Never mind. Figured it out. I attached external HD to new iMac and consolidated. Duh.

HT203200 Is there a problem with redeeming movies from itunes? I purchased some movies with digital copies. But I can not download, due to Code redemption being temporary unavailable for the past 2 days.

Is there a problem with redeeming movies from itunes. I purchased some movies with digital copies. But i can not download movies, due to code redemption being temporary unavailable.

Hi there Cedric!
I have an article here for you that I believe will help you out with this issue by reporting it to iTunes. That article can be found right here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

My app store wont let me download apps, says the card is expired and theres a problem with previous purchase can someone help me pls?

My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls

This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html

Problem with Recent Purchase?

I recently had a problem with a purchase and didn't know it, and was wondering how I get that resolved?

If it is an issue with a song not playing correctly, you may be able to re-download it with iTunes in the cloud beta. Log in to your account, click on "Purchased" in the Quicklinks section, and re-download the song.

Problem with transferring purchases in iTunes...

Similar Messages

Maybe you are looking for