Problem with transferring purchases...:(

when updating software for iPod Touch (4th gen), I get a message that I should first transfer all my purchased items from iPod to iTunes Library. But when i tried to authorize my account, an unknown name or rather email kept appearing instead of my own. what should i do?

If I had this situation, I'd look at a 3rd-party iPod manager.
Zevoneer has some solutions for you here:
http://discussions.apple.com/thread.jspa?messageID=8756281

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Problems with transferring purchases...

When I sync my ipod to itunes and want to sync new music on it, it starts the process like usual like backing it up and then when it gets to transferring purchases from ipod it doesnt load it just stops, and its on the apps. it will say "loading 1 of 8: Facebook (or whatever app it needs to transfer thats on my ipod but not on itunes) but it will never finish loading, thus i cant load my songs i want on my ipod. what can i do to fix this? thanks

To deauthorise your computers make sure you are logged into itunes stre with the right ID
Then click on the Account link and Deauthorise all your computers.
Re-Authorise the computer by Store > Authorise this Computer.. from the top menu
It is necassary to authorise the computer with the old ID to allow you to play and synchronise the content
Logout of Itunes store with old Apple ID and login with the new one
For the other account you do not say whether it is on another computer or not.
If it is the same computer you are now setup to play and synch any content and buy new content using the newer Apple ID. All your devices should sync no problem.
Make a note somewhere of your old Apple ID and password because the number ot times someone has forgotten it is quite common on these pages.

Problem with transferring purchases in iTunes...

So here's the deal.
I've had my iPhone 3g since it was released and had it sync'ing up to my work computer for awhile but for the past 8-9 months or so I've been using the phone the whole time without sync'ing or updating. I just bought all apps through the phone over wi-fi. Everything has been great except I'm taking delivery of an iPhone4 in a week so I want to get my iPhone 3g backed up and ready to transfer over to my new phone.
The problem is, when I try to transfer my purchased apps to iTunes it says I need to activate my computer with iTunes.. I did that. I even de-activated and re-activated, still no dice..
I did some searching on google and someone said something that caught my attention, and realized maybe I was using my iPhone under an account I had previously registered with apple. I got a Macbook Pro last summer and was thinking maybe I registered my latest account with apple then but never ended up switching over to that account with my iPhone.
Phew.. So basically, my dilema is that I have several games on my iPhone that have progress on them I do NOT want to lose (I've been working on 100% completing peggle for over a year now here and there) so starting fresh is out.
So I'm coming here first to ask about this before I end up doing something stupid like 'syncing' and having all my apps and progress erased for good. I want to make sure I do this right and figure out what the deal is.
The other wrench in the works is that my pre-order for the iPhone4 is under my current apple account (the one I entered in to iTunes and won't accept my purchased apps) so I don't want to fiddle too much with my account information or any of that until after I get the new phone.
Any ideas?
Thanks!
Message was edited by: roper512

I did some searching on google and someone said something that caught my attention, and realized maybe I was using my iPhone under an account I had previously registered with apple. I got a Macbook Pro last summer and was thinking maybe I registered my latest account with apple then but never ended up switching over to that account with my iPhone.
And is that what you did?
You used two different accounts?
If so, authorize your computer for the new account then sync the iPhone.

Problem with Transfering Purchases

Hello Everyone
i have bought an ipad 3g and my friend gave me 100 of his applications and when i want to transfer the files to my library it says that you have to authorize your computer. i have already authorized my computer but it still gives this error can anybody help?

No.
If most of these apps are free apps just download them on your computer or iPad. For the paid ones you will have to buy those, but you may not need or want all of them anyway.

My app store wont let me download apps, says the card is expired and theres a problem with previous purchase can someone help me pls?

My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls

This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html

Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.

Hi ..
I replied to you here > Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

HT201359 i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..

i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..

Hi shldr2thewheel,
it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
Sincerely in need of help once again,
Kim

Problem with Recent Purchase?

I recently had a problem with a purchase and didn't know it, and was wondering how I get that resolved?

If it is an issue with a song not playing correctly, you may be able to re-download it with iTunes in the cloud beta. Log in to your account, click on "Purchased" in the Quicklinks section, and re-download the song.

Problem with transferring garageband track from iPad2 to macbook

Hello,
I have a problem with transferring track from Garage band 2.0 on iPad2 to a new macbook pro (oct2013).
I saved a track on macbook via iTunes but when i`m trying to open it on Garageband it shows an error.
I have updated all soft recently. So it couldn't be true.
Could you please help me to solve the problem?
Thank you very much!

What software are you running on your MBPr? Are you using MacOS X 10.8.5 or MacOS X 10.9? Probably you need to update your MBPr to Mavericks and GarageBand 10.0.0.

Problems with transferring iTunes Library to new iMac

I am having a problem with transferring my iTunes library to my new iMac. I have read many of the suggestions posted in this forum along with numerous articles on other sites. I have not seen anyone describe my exact problem.
When I got my new iMac, I used Migration Assistant to transfer everything (files, applications, settings, etc.) from my old iMac to the new iMac. On my old iMac, the iTunes music folder (i.e., the actual mp3s) are on an external HD, while the iTunes Library file (the database and xml files) were in the /user/Music/ folder on the old iMac.
After the Migration Assistant was done, the /user/music/ folder and the library files were copied to the new iMac, but the iTunes music folder was not. It is still on the external HD.
If I open iTunes on the new iMac, iTunes shows me all of my songs, but if I play one, I get the "song can't be found; do you want to find it" error. In iTunes preferences on the new iMac, the "iTunes music folder location" is the new iMac.
I have the 2 iMacs connected by a firewire cable, but neither iMac recognizes the other computer as being on the same network. That is, in Finder on the new iMac, I cannot see the external HD of the old iMac.
I can't change the library location on the old iMac, because the new iMac does not appear in Finder or in the "Change Music Folder Location" dialog box.
I want to move the music folder (the actual mp3s) from the external HD of the old iMac to the INTERNAL HD of the new iMac. I don't need to keep them on the old IMac, as I will be selling that computer. Of course, I want to keep all my playlists, artwork, etc from the old library.
Does anyone have a suggestion?
Thanks.

Never mind. Figured it out. I attached external HD to new iMac and consolidated. Duh.

I can't upload new apps or updated apps, and it shows that I have problem with last purchase. I guess my credit card is over limit and the purchase is not completed because of uncollected. I have filled up some to my credit card. Will it deduct later?

I can't upload new apps or updated apps, and it shows that I have problem with last purchase. I guess my credit card is over limit and the purchase is not completed because of uncollected. I have filled up some to my credit card. Will it deduct later?
The problem is I have no computer to use the Itunes and can't go to last purchase. Also, I have ipad 2 using the same adminstrator and have the same problem.

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

I have a problem with your purchase from the App Store

I have a problem with your purchase from the App Store
To understand the problem as well as view images on a flow
https://www.icloud.com/photostream/#A7GI9HKK27lHY

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

It keeps saying there's a billing problem with last purchase an to update payment method, but it keeps saying security code invalid. What do I do?

It keeps saying there's a billing problem with last purchase an to update payment method, but it keeps saying security code invalid. What do I do?

Type in the three digit code from the back of your credit/debit card to update your payment method/information. I had the same "security code invalid" response today... this is all it wanted me to do.

Has anyone been experiencing problems with "Restore Purchases" after upgrading to iOS 7?

I've been having problems with restoring purchases on a majority of apps that I have previously downloaded and purchased IAPs. I've only successfully restored purchases on one app (Warhammer Quest); but other apps, such as "Legendary Heroes" (On which I spent $20 to unlock everything), no longer restore my purchases. Instead the "Restore Purchases" button prompts me to buy one "Remove ads" purchase. Some apps, such as Trinity Interactive's Tiny Legend Monster Crashers and Call of Mini Zombies do not have a "Restore Purchases" button at all. Has anyone else been having this problem? And even so, is this an issue with iOS 7 or just an incompatibility between the apps themselves and iOS 7? I've put way too much money into a bunch of these apps to have to repurchase everything all over again.

I would recommend using the SEARCH function of the forums and locating the many others posts that have already discussed this issue.

Problem with Movie Purchase on Apple TV

I purchased a HD movie from my apple TV. It plays on my tv but noticed that it does not appear on my iTunes Movie Library where I can watch it on my computer or iphone. Any help would be appreciated.

Hi All:
I have been looking through the forums searching for answer as well.
I have had ATV for about a year, It worked fine with transferring data back and forth. Now however out of nowhere, purchases made on ATV will not show up or sync to Itunes Library. Itunes finds ATV and allows for transfers from itunes to ATV...When I click the ATV from Itunes all the shows/movies I want to move to my HD are visble, but under the synch menu for ATV they are not visible.
(I see they are there, but they will not sync) ??
It is really annoying me because apple is giving me zero support. I have about 130 TV episodes that I purchased and want to get off of ATV...I am runnning out of HD spcae (160GB model)
PLEASE help me.
Other note: I swithed my itunes library to an external HD location...could this be the problem ?
If an answer is already on the forums I apologize, I could not find what I am looking for...please share the link if so...

Problem with transferring purchases...:(

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