Problem with unlimited subscription

Hi,
I have the Europe+UK Unlimited subscription, but I can't call any UK number if I am in UK - why? The message is "you can only call the numbers that are outside your own". Thank you.
Regards

Make sure you are signed in with the account you used to activate your Nokia Music Unlimited subscription.If you are already signed in, try to log out and then log back in again.
To log out, go to your phone settings and select Nokia Account > … > delete > delete.To log back in, go to Nokia Music and select settings > Sign in.
If you have forgotten your password, go to http://account.nokia.com to retrieve it.
http://www.nokia.com/support

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