Problem with updating iPod Classic

I need to restore my iPod because whenever I highlight the music portion of my iPod the artwork half of the iPod turns white and the iPod reboots itself. All other parts I can go to with no problem. Anyways I try to restore the settings but it says I need to update my iPod to version 1.1.1, I download it but when it tries to install onto my iPod it says it cannot update because the firmware has been corrupted and to unplug and try again. I have tried many times but the same message pops up. So I cannot restore my iPod until I get the new software and I cannot get the new software. Also my iPod is in perfect condition I have only had it for a few months and have handled it very carefully. If anyone has any advice please help.

Try manually putting the iPod into disk mode, then restore:
http://docs.info.apple.com/article.html?artnum=93651

Similar Messages

Distortion problems with new iPod Classic

Hello:
I recently purchased a 160GB iPod Classic to replace a 2-year-old 60GB iPod. I had no problems updating the new one; about a zillion tracks went in very smoothly in about a half-hour. But I have noticed a couple of problems:
First, I always listen to my iPod at work on a Klipsch dock, and even though I keep it set at a fairly low volume (all of the content is classical music), I'm getting crackling and distortion in random spots in music. It doesn't seem to matter if the music was downloaded from iTunes or imported from a CD. It's definitely not the dock, because I tried the old iPod on it and it worked as well as it always did.
Second, when I select a playlist and start playback, I notice that more often than not, the first second or two of music is cut off. I have to press the back arrow on the iPod, and then playback is correct.
That is a minor annoyance, but the the distortion problem is far more serious. I never had either problem on the old iPod, and I was wondering if anyone has experienced similar problems with the iPod Classic. I'd HATE to think I'd have to trash 40GB of music and start all over importing CDs.
Thanks for any input you can give me.

thanks for the suggestion but it did not work.
The iPod came up asking for the password (WEP key) and i entered it. It showed connected with the router but Safari does not work and when i check the DHCP entries in see the following
IP: 169.254.202.45
Sub: 255.255.0.0
This means that the connection was made but the router DHCP server did not assign an IP address to the iPod.
This exact problem i have encoutered so far in my office, a cofeeshop and a car dealership. In all cases the wirelles was based on an older linksys router and except in the case of my office the other two were unsecured networks.
I believe it has something to do with the firmware on those linksys routers causing a problem specificaly to iPods and i would guess iPhones too since they have the same OS.
I'm open to any suggestions but i've tried all the ones posted in this and other forums so far with no luck.
When i assign a static IP, the iPod again connects, the router log indicates outgoing traffic from that IP but there is no incomming traffic.
John

Hi there, I have a problem with my iPod Classic (from 2009). Everytime I connect it to my computer (Windows), iTunes does not work anymore. Music is automatically deleted on my iPod. Any suggestions please?

Hi there, I have a problem with my iPod Classic (from 2009). Everytime I connect it to my computer (Windows), iTunes does not work anymore. Music is automatically deleted on my iPod. Any suggestions please?

Thanks, for info, iPod Classic is a slower machine compared the Nano, unfortunately, if you read these discussions, majority of the freezes involved iTunes 10. Although if might be just slow and some impatient user just disconnect the iPod ands cause more problems. ( Yes I also did that but safely by doing a iPod Hard Reset, before disconnecting).
Here is the Apple support article that may help you.
http://support.apple.com/kb/TS1717
or my usual solution for Windows Users.
Antivirus has a tendency to freeze iTunes sync Operation with iPod Classic, causing a timeout, which corrupt your iPod filesystem, so when iTunes can't read the iPod, it is pointing to this problem. Other causes is when your iPod hardisk is dying, or your battery is dying causing hardisk crashes.
My suggestion.
Connect your iPod to the PC and run chkdsk, to fix any iPod diskerror, then disconnect it, after chkdsk complete.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your iPod to the PC, using a high speed USB 2.0 port at the back of your PC, do not use any USB Hub.
When iTunes Open up, Restore your iPod please, this is for iTunes to map correctly, to fix the corrupted filesystem.
When Restore complete, eject the iPod and reconnect again.
Sync your ipod, preferably manually Manage in small batches and disconnect after every batch, to check that all is well.
When all sync is complete, and iPod disconnected, start back your Antivirus and connect back the Internet.
Good Luck!

HT2305 Problem with syncing Ipod classic in Itunes with Windows 8

I am having problems getting my Ipod classic to sync with Itunes. Is 2.0.4 the current firmware for me to use with my Ipod using Windows 8? If not, please let me know what firmware I need to use. Thank you.

Hey catwoman001,
Thanks for the question, and great troubleshooting so far! iPod software version 2.0.5 is available for the iPod classic 160GB (Late 2009). If this is your model, you may want to update the iPod. If you are having issues with your iPod, the following troubleshooting assistant may help:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Additionally, you may want to check out these articles:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

I am having problems with my iPod Classic crashing after a partial sync with my library. It also disconnects on it's own causing an error.

I have an iPod 120gb Classic That I bought to use with an Apple Universal Dock connected to my home stereo. Since day one when I put the iPod in the dock it flashes rapidly between "connected, eject before disconnecting" and "disconnected, error". Eventually it usually settles down and is functional. Sometimes this flashing screen scenerio goes on for several minutes.
This morning I got tired of putting up with this problem and tried to restore and update the i{Pod hoping that it would fix the problem. So, I did the restore but when I tried to reload my music it stopped part way through the sync. Additionally, it seems to disconnect on it's own during sync and updates.
Any ideas? Thanks!

I had the same issues with my iPod touch & iPhone. It's a known issue with the touch & Linksys G routers. Go into settings on the touch & do the following.
1. Settings - wifi - linksys
2. Erase your DNS settings & input same numbers as in router
Settings.
3. Http proxy should be
in off position.
4. Close out & open safari you should now have a wireless
connection.

Serious problem with my iPod Classic/iTunes

I have a 6th Generation iPod classic (80 GB), and recently, I have been having some serious problems with it.
When I connect it to iTunes, there is usually no problem, it shows up, plays and displays the music correctly, etc. However, if I try to ADD any music to it, iTunes will freeze, then close, and within 5 minutes, my entire computer will freeze completely, and be shut off. For whatever reason, happen when my iPod finally disconnects because my computer turned off, all of my music is missing from the library (This doesn't happen every time it freezes, because I try to disconnect my iPod manually before everything freezes). The music is still on the iPod, (it says that I have XX.X GB of "other" instead of music/videos), but it doesn't show up. When I plug in my iPod, iTunes says that there was a problem and I need to restore it. The first time this happened, I lost over 5,800 songs, but I forgave Apple, because these things do occasionally happen, plus I had no idea what exactly went on. The SECOND time happened within the same week, after I had put 800 songs back on the restored iPod. The first time happened when I was using iTunes 10 (which is seriously buggy on my computer, and freezes often), so I switched to iTunes 9 (still buggy, but doesn't freeze quite as much), and the same thing happened. So now I'm thinking it's my iPod's fault. My iPod does a whole host of minor problems over time such as making certain songs cut off at a certain specific point for no reason (Always the same song, always the same cut off point, and I can't fast forward past it, I also can't delete the songs because if I highlight them on iTunes, iTunes will freeze, and if I find them under the music folder in iPod control, my computer will freeze), freezing the entire iPod for seemingly no reason, and somehow messing up my album artwork (it will appear as "Colourful Static"), along with alot more.
I know this is a troublesome problem, but if anyone could somehow shine some light on this problem, it would be tremendously appreciated.
Thank you
-Eric Luna

Unfortunately, when a hard drive starts clicking that means it's going bad. The mechanism is having trouble reading the drive. Since the iPod is mostly just a harddrive and a battery I have a feeling that this is your problem.
watch this video. http://www.youtube.com/watch?v=wMm6c3fr-fU
about 25ss in is where the clicking starts. If it sounds like that, but softer and more muffled since it is a smaller drive that is being enclosed then I think you might be SOL. Maybe if you're iPod is still under warranty you can get a credit and go for a touch and avoid moving parts all together?

Problem with syncing ipod classic with iTunes and multiple accounts

Hi I have a 80gig ipod classic that I have just been using as is without putting any new music on it. I haven't had it hooked up to a computer or itunes in a couple years I've just been listening to the same music and using an iphone instead. To compound things I now have a couple (that I know about) apple id's that I am using. And a old HP computer which I am unsure if I can get running or salvage any of the music of it to transfer to my new Macbook Pro. I have logged onto apple and changed the password/id of the old apple id to authorize my new mac. I had some files transferred from the ipod to my new itunes but am still missing some 1100 songs. When I have tried to sync it I get an apple id prompt that I have never used before. I had my old apple id come up and with the new password got it to authorize on my Mac. Any help or direction on this will help me to bumble my way through until I can get to an apple store and try to get some help there. Thanks in advance!!!!!

Hey catwoman001,
Thanks for the question, and great troubleshooting so far! iPod software version 2.0.5 is available for the iPod classic 160GB (Late 2009). If this is your model, you may want to update the iPod. If you are having issues with your iPod, the following troubleshooting assistant may help:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Additionally, you may want to check out these articles:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

Problem with my iPod classic 160gb - making funny noises, and no download

Hi, At the same point every time i try to put music on my ipod classic 160gb, it begins to make a funny noise, and itunes and the ipod freezes. I have to disconnect it unproperly, and the message "The ipod disk could not be read from or written to", but my old music still remains. So i tried to restore the ipod on my macbook, but i still have the problem.
This is the 4th Ipod classic 160gb i have had, and there has been a harddisk problem with all of them, so this could be the problem, but the funny click-clack sound is new to this one.
Anybody in here have experience with such kind of problems?
Hope to get the problem solved soon.
Oliver Nash, DK.

Unfortunately, when a hard drive starts clicking that means it's going bad. The mechanism is having trouble reading the drive. Since the iPod is mostly just a harddrive and a battery I have a feeling that this is your problem.
watch this video. http://www.youtube.com/watch?v=wMm6c3fr-fU
about 25ss in is where the clicking starts. If it sounds like that, but softer and more muffled since it is a smaller drive that is being enclosed then I think you might be SOL. Maybe if you're iPod is still under warranty you can get a credit and go for a touch and avoid moving parts all together?

Problems with updating iPod to reflect iTunes

Hey all,
I'm having a problem that I hope someone can help me with. I've had my iPod about a year and this problem has only just developed.
Basically, when I connect my iPod via USB as usual, with iTunes open - It does recognise that my iPod is there, but what it doesn't seem to recognise is that it isn't up-to-date with iTunes.
It says very briefly 'updating iPod' like it should do, but then almost immediately says 'update complete' - Like it would if everything had gone well, except it hasn't. Theres lots of songs I've added, renamed etc since my last update, and it wont update them.
Just to try and narrow it down a bit:
- My software is all up-to-date
- My iPod isn't full
- I've tried different USB ports
- And I've tried everything simple like restarting.
Any ideas?
Cheers,
Harry

Hey all,
I'm having a problem that I hope someone can help me
with. I've had my iPod about a year and this problem
has only just developed.
Basically, when I connect my iPod via USB as usual,
with iTunes open - It does recognise that my iPod is
there, but what it doesn't seem to recognise is that
it isn't up-to-date with iTunes.
It says very briefly 'updating iPod' like it should
do, but then almost immediately says 'update
complete' - Like it would if everything had gone
well, except it hasn't. Theres lots of songs I've
added, renamed etc since my last update, and it wont
update them.
Just to try and narrow it down a bit:
- My software is all up-to-date
- My iPod isn't full
- I've tried different USB ports
- And I've tried everything simple like restarting.
Any ideas?
Cheers,
Harry
Try another usb/firewire cable they don't last long mine only lasted about a year.the cables breakdown internally.

Problems with my ipod classic

I have an old ipod classic video 30 GB.
This ipod failed and lost some data, I tried to recover the system but when I connect this to my PC (Windows 7) the systems hangs (BSOD).
I can't recover the ipod, I tried to reset, put the ipod in disk mode, delete the partition and reinstalling the system with itunes but after ipod reboot the itunes hangs and it's impossible to work with itunes and ipod.
does anyone have any tip to fix it ?

Connect in with your computer and use the iTunes to do the Restore

Problem with updating ipod

I just recently downloaded Itunes onto this computer and It wont let me update the ipod at all unless I restore. It comes up with an error message when the Ipod is plugged in: "iTunes has detected an iPod in recovery mode. You must restore this ipod before it can be used with iTunes." The problem is, I've restored this ipod 6 times and it still won't let me do anything. i need help!

Charlotte, that would not do anything to solve your problem, which is related to iTunes and Fast User Switching. Try disabling this feature, restart the computer, and see if that fixes it. Go to Start/Control Panel/User Accounts then 'Change the way users log on and off' and remove the checkmark from Fast User Switching.
If you still have the problem of iTunes not recognizing your iPod, try resetting the iPod while it's connected to the computer: hold down the Menu and Select buttons until you see the Apple logo. This will often get it recognized.

What problems or issues do i have if even after all the steps i took to fix my problem with the ipod classic and even after i restore it it fails to be recognized by itunes

even after i restore my ipod it fails to be recognized on my itunes and doenst allow me to format it. been through all the trouble shooting steps and disk mode an still wont work properly plz help someone

I need my phone not only because it it my alarm clock in the morning, but because i use it excessively at work. PLEASE HELP !

Problems with updating my ipod

I own the ipod with click wheel (20 GB) and since i updated itunes and the software on the ipod i have problems with updating
when in connect my ipod to my windows pc it says i should not connct on both itunes and ipod but after at least 2 mins the ipod just connects, itunes still say its still updating and i can't disconnect the ipod from itunes
i reinstalled the software on my ipod and now the same thing happens, but absolutely no songs being transfered...before it just stopped at 1800 songs...nothing happened
i kinda suppose its because of my usb drive, it's too slow, but it worked fine before...
what should i do??? it's pretty frustrating
M9282LL Windows 2000

Sorry, my fault...
i wanted to say, the ipod just disconnects itself from the pc...usually there's the sign on it "Do not disconnect" when its updating, but now it just goes back to the menu, while itunes is still updating, at least it say. In the end there are no songs at all copied on the ipod...
hope this is understandable...

Whats wrong with my ipod classic??

Maybe someone can help me with my iPod classic 160 GB...
I have over 25,000 songs in my itunes. I have tried everything: Syncing entire music library, syncing half of it, then syncing in batches of 10GB. I always have the same problem at around 32 or 33 GBs it gives me an error message sayin smething like: cannot sync song "Whatever" error (50).
I have restored ipod many times, used different usb ports, read every post on this and other sites. It is always the same it won't sync more than 30something GBs!!!
Please help because this TOTALLY bites. I only use my iPod for music. I need my jams. Just updated to 11.1.4. ITunes.
iPod classic, Windows 7
ANY advice would be appreciated.
Bison

Sounds like a hardrive problems. It seem to be the main problem with
most of the issues that have come up.
I myself am struggling with my ipod Classic.
And everywhere I look to figure out what the situation is,
points to the hardrive. Looks like the best thing would be
To replace it...
Apple likes to stick time stamped parts
that way it works for a while, then craps out
when you least expect it...
Good luck man.

Problem with updating the PC Updater software

Good evening (from Germany). I have a problem with updating my Nokia Software Updater. I can download the setup and I can execute this. But when the installation starts (0%) a error message appears. It's a problem with Windows Installer but I don't know how to solve the problem. Here is a picture with the exactly error message:
http://img-up.net/?up=Nokia_probES8HJXXg.jpg
I hope somebody knows the anser with this software...
Greetings
OS: Windows XP SP2
Phone: Nokia 3110 classic Firmware: V 5.50
Message Edited by dernamenlose on 24-Apr-2008 08:56 PM

Good morning (from Denmark).
I hve the same problem.
OS: WinXP SP2
Phone: N73.
Greetings.

Problem with updating iPod Classic

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