Problem with Upgrading Creative Cloud

I recently upgraded from the trial version and now I cannot use any of the apps. The creative cloud program thinks I already downloaded them and won't allow me to download again and then apps think I'm still in the trial and won't allow use. Please advise.

hi mbmcdona2,
It seems you subscription not been activated yet.
Please try to launch any of the Creative Cloud application and click on "License this Software" button when prompt.
Sign In with the Adobe ID, you have purchased Creative Cloud subscription.
After successful sign in it will activate your subscription.
Hope this helps.
Please let me know if you have any other question.
Regards,
Sumit Singh

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    i7 CPU Windows 7 64-bit 12GB ram
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    Action 15:39:54: INSTALL.
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    Action start 15:39:54: SystemFolder.4DD41A07_A87A_4C19_8A8F_90FFA28335A0.
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    Action start 15:39:54: SystemFolder.D369970D_84F1_4034_AD04_376E78EC4B9D.
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    Action start 15:39:54: SystemFolder.04B9F3B6_9645_7658_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: SystemFolder.04B9F3B6_9645_7658_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: WindowsFolder.1E507087_0819_45E0_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: WindowsFolder.1E507087_0819_45E0_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.1E507087_0819_45E0_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: SystemFolder.1E507087_0819_45E0_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_OpenMP_x86.QFE.64B18C93_E25D_307C_92B8_FE071030349 9.
    Action ended 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_OpenMP_x86.QFE.64B18C93_E25D_307C_92B8_FE071030349 9. Return value 1.
    Action start 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_MFC_x86.QFE.E93BA752_0E7E_3018_A8EA_17549F4D5CC5.
    Action ended 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_MFC_x86.QFE.E93BA752_0E7E_3018_A8EA_17549F4D5CC5. Return value 1.
    Action start 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_MFCLOC_x86.QFE.2DBEC6C6_7602_3B08_A493_6758A8EA5AE B.
    Action ended 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_MFCLOC_x86.QFE.2DBEC6C6_7602_3B08_A493_6758A8EA5AE B. Return value 1.
    Action start 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC23C30DBF.
    Action ended 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC23C30DBF. Return value 1.
    Action start 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_ATL_x86.QFE.837D280F_4682_3A15_94E7_F335A8FECFAC.
    Action ended 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_ATL_x86.QFE.837D280F_4682_3A15_94E7_F335A8FECFAC. Return value 1.
    Action start 15:39:54: WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
    Action ended 15:39:54: WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2. Return value 1.
    Action start 15:39:54: SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
    Action ended 15:39:54: SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2. Return value 1.
    Action start 15:39:54: WindowsFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: WindowsFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: SystemFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: WindowsFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: WindowsFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: SystemFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: WindowsFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: SystemFolder.66332652_9C28_58B1_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: WindowsFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
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    Action start 15:39:54: AppSearch.
    Action ended 15:39:54: AppSearch. Return value 1.
    Action start 15:39:54: LaunchConditions.
    Action ended 15:39:54: LaunchConditions. Return value 1.
    Action start 15:39:54: CAHideCancelButton.
    Action ended 15:39:54: CAHideCancelButton. Return value 1.
    Action start 15:39:54: FindRelatedProducts.
    Action ended 15:39:54: FindRelatedProducts. Return value 0.
    Action start 15:39:54: ValidateProductID.
    Action ended 15:39:54: ValidateProductID. Return value 1.
    Action start 15:39:54: CA_WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
    Action ended 15:39:54: CA_WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2. Return value 1.
    Action start 15:39:54: CA_SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
    Action ended 15:39:54: CA_SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_ATL_x86.QFE.837D280F_4682_3A15_94E7_F335A8FECFAC.
    Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_ATL_x86.QFE.837D280F_4682_3A15_94E7_F335A8FECFAC. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC23C30DBF.
    Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC23C30DBF. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_MFCLOC_x86.QFE.2DBEC6C6_7602_3B08_A493_6758A8EA5A EB.
    Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_MFCLOC_x86.QFE.2DBEC6C6_7602_3B08_A493_6758A8EA5A EB. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_MFC_x86.QFE.E93BA752_0E7E_3018_A8EA_17549F4D5CC5.
    Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_MFC_x86.QFE.E93BA752_0E7E_3018_A8EA_17549F4D5CC5. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_OpenMP_x86.QFE.64B18C93_E25D_307C_92B8_FE07103034 99.
    Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_OpenMP_x86.QFE.64B18C93_E25D_307C_92B8_FE07103034 99. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_ATL_x86.QFE.26049623_7BE5_3723_8AE5_10 B1D0F5042A.
    Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_ATL_x86.QFE.26049623_7BE5_3723_8AE5_10 B1D0F5042A. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_CRT_x86.QFE.ED5CDF42_FC23_3F0F_80FC_C1 38299ADCC4.
    Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_CRT_x86.QFE.ED5CDF42_FC23_3F0F_80FC_C1 38299ADCC4. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFCLOC_x86.QFE.3DA05750_8DE0_3FF5_9348 _AD45AEBE0F36.
    Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFCLOC_x86.QFE.3DA05750_8DE0_3FF5_9348 _AD45AEBE0F36. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFC_x86.QFE.E8E76D94_B943_3C4B_8DE2_5F FB3480CCB9.
    Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFC_x86.QFE.E8E76D94_B943_3C4B_8DE2_5F FB3480CCB9. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_OpenMP_x86.QFE.EF1548FC_5A85_3436_9873 _2CE14656F9F8.
    Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_OpenMP_x86.QFE.EF1548FC_5A85_3436_9873 _2CE14656F9F8. Return value 1.
    Action start 15:39:54: CostInitialize.
    Action ended 15:39:54: CostInitialize. Return value 1.
    Action start 15:39:54: ResolveSource.
    Action ended 15:39:54: ResolveSource. Return value 1.
    Action start 15:39:54: FileCost.
    Action ended 15:39:54: FileCost. Return value 1.
    Action start 15:39:54: IsolateComponents.
    Action ended 15:39:54: IsolateComponents. Return value 0.
    Action start 15:39:54: CostFinalize.
    Action ended 15:39:54: CostFinalize. Return value 1.
    Action start 15:39:54: CAInstallMode.
    Action ended 15:39:54: CAInstallMode. Return value 1.
    Action start 15:39:54: SetODBCFolders.
    Action ended 15:39:54: SetODBCFolders. Return value 0.
    Action start 15:39:54: MigrateFeatureStates.
    Action ended 15:39:54: MigrateFeatureStates. Return value 0.
    Action start 15:39:54: InstallValidate.
    Action ended 15:39:55: InstallValidate. Return value 1.
    Action start 15:39:55: RemoveExistingProducts.
    Action ended 15:39:55: RemoveExistingProducts. Return value 0.
    Action start 15:39:55: InstallInitialize.
    Action ended 15:39:56: InstallInitialize. Return value 1.
    Action start 15:39:56: SxsInstallCA.
    1: sxsdelca 2: traceop 3: 1256 4: 0
    1: sxsdelca 2: traceop 3: 1257 4: 0
    1: sxsdelca 2: traceop 3: 1258 4: 0
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: uplevel.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4028.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4027.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4053.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4029.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4052.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4027.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4045.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.6188.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4028.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4029.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4054.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4407.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4045.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4052.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4053.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.762.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
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    1: sxsdelca 2: traceop 3: 1284 4: 0
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    1: sxsdelca 2: traceop 3: 1284 4: 0
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    1: sxsdelca 2: traceop 3: 1284 4: 0
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  • What is the problem with Adobe Creative Cloud Premiere Pro CC 2014, why it freezes often?

    I Purchased the Adobe Creative Productive Premium Suite CS5 in early 2010 and I was very satisfied with it all this time, I can say that I never had a problem while using any of the Production Premium applications. Few weeks ago, I asked Mr. Philip Bloom about a technical issue regarding the best method to use a 50 FPS clip with a 23.976 FPS project, and I got his kind help but he recommended me too that I should upgrade to the latest Adobe Cloud CC 2014 which has many new features added to the different programs. I took his kind advice and downloaded a trial version of all the Adobe Cloud CC programs which I use for my filmmaking business.
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    I used to have the Gigabyte graphics card GTX 470 for about 4 years and it malfunctioned last year and I replaced it with a humble Geoforce GT 610 card, but it worked fine with the Adobe Suite CS5 programs.
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    The movie files of my project are the Nikon's .Mov files and the editing work which I performed included effects such as Color correction (levels) color correction (fast) color correction (Auto) sharpen effect, and stabilizing effect.
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    Based on my previous 5 years experience using the CS5 Suite I have a strong trust in Adobe, I never thought the problem was in the PrPro application, but rationally I thought it was the graphic card (GT610), and accordingly I purchased yesterday a new Zotac Geoforce GTX 770 (listed by Adobe as an approved card) and I installed it and checked that it is running fine and I checked the processor temperature which was within the normal level.
    Only today, I began to think that it might be something wrong with the Adobe Cloud CC 2014 ( a bug or something) and as a result of searching on the internet I could see lot of users since 2014 who were having freezes and crashes with the CC and the CC 2014 versions. That was a shock for me, could it be that until Feb. 2015 the same severe problem still occurs???
    Sorry for any inconvenience, looking forward to seeing a solution for that serious problem.

    Hello Ashraf,
    Sorry you didn't get any help on this post. In the future, please contact Adobe Support for 1-1 assistance on issues like this: Contact Customer Care
    Thanks,
    Kevin

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    Tklem are you on a managed network?  If not then I would recommend reviewing Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

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    Hello, I recently downloaded creative cloud and then subsequently photoshop cc. I was only actually able to use it once and then later that day when I turned on my laptop it then told me that there was a problem and that my computer needed to revert back to a time before there was a problem and that meant that creative cloud and photoshop were removed. I then went back to reinstall creative cloud and i got a very confusing message.I have attached a picture of the message that displays, I have no idea what to do. Any help would be greatly appreciated.

    Hi, i haven´t the answer, but 2 or 3 days ago, when i install the photoshop cc too i have a problem, when restart my pc appear a error then was needed return the pc the past point restored, because no start, from thats day, daily hace problems with the products from the cloud...
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  • Problems with the Creative Cloud Desktop

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    Hi i changed my Email adress cause i couldnt verify it, because this email got spammed by facebook and all that stuff so my mailbox was always full and i didnt get adobe email. So the problem is, that i changed the email to a new one cause i need to verify the email for using the Creative Cloud Program on my desktop and without doing that i cant use it. My Adobe ID account changed the emailadress and it worked very well but it'll not change the email adress in the programm which i need to verify! I already tried to deinstall and install again and all that i really need help!

  • Problem With Installing Creative Cloud

    Every time I try to install Creative Cloud, this message pops up saying, "Adminitrative privileges are required to continue with installation."  I Am on the administrator account and i'm not sure what I should do. Does anyone know how to deal with this?

    Hi Magenta1234,
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  • Problems With Adobe Creative Cloud Software

    Hi there,
    Please come back to me with a solution when you have a spare moment.
    I have paid my Creatvie Cloud subscription.
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    Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF024 ... WARNING: DS013, DW016 ...   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 8 error(s), 9 warning(s)    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.  WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.  WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  ----------- Payload: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0 -----------  WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 27)  ERROR: DF012: Unable to find file(Seq 27)  ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 27)  ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 27)  ----------- Payload: {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0 -----------  WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-Bold.otf'(Seq 34)  ERROR: DF012: Unable to find file(Seq 34)  ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 34)  ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 34)    ERROR: DW050: The following payload errors were found during install:  ERROR: DW050:  - Required Common Fonts Installation: Install failed  ERROR: DW050:  - Recommended Common Fonts Installation: Install failed  -------------------------------------------------------------------------------------
    Adobe Premiere Pro CS6 Family - not working
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF037 ... WARNING: DS013, DW017 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 9 error(s), 8 warning(s)
    WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 is required by {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 but isn't free. Reason: Required dependency
    ----------- Payload: {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 -----------
    ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\PCF". Error 145 The directory is not empty.(Seq 2)
    WARNING: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
    ----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 28)
    ERROR: DF012: Unable to find file(Seq 28)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 28)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 28)
    ----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-Bold.otf'(Seq 35)
    ERROR: DF012: Unable to find file(Seq 35)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 35)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 35)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    After Effects CS6 - not working
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF024 ... WARNING: DS013, DW016 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 8 error(s), 9 warning(s)
    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    ----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 28)
    ERROR: DF012: Unable to find file(Seq 28)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 28)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 28)
    ----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-Bold.otf'(Seq 35)
    ERROR: DF012: Unable to find file(Seq 35)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 35)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 35)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    How can you fix this problem, thanks in advance
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed

    Hi,
    1. Please go thorough the following Microsoft article:
    http://social.technet.microsoft.com/wiki/contents/articles/enable-disable-the-local-hidden -built-in-administrator-account-in-windows-7.aspx
    2. During installation "MinionPro-Bold.otf" font in   C:\Windows\Fonts\ is not preserved due to some permission issues on this folder. You can do any of the following:
    A. Move "MinionPro-Bold.otf" font in   C:\Windows\Fonts\ to another location like Desktop and try again
    B. Give permission to Everyone on this (C:\Windows\Fonts\) folder and try again
    Hope that will resolve the issue.
    Thanks
    Kapil Malik

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    Dear Sir/Madam,
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    Could you please help me with this issue?
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    Hello,
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    MSI Error message:
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    this is from emma at https://blogs.adobe.com/lightroomjournal/2013/12/lightroom-5-3-now-available.html
    I had this same error and managed to get around it by running the .msi file that the CC app downloaded to a temp folder on my own. Steps were:
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