Problem with Upgrading Mac OS to OS X Marvericks
Hi, I wanted to upgrade the OS of my MacBook Air to OS X Marvericks but before starting to download the OS from AppStore it says "Your request cannot be processed. Error Code : 1009"
Any idea about this problem?
The error means that you're connecting from a country where the content is not available. If you believe that to be a mistake, contact Apple Support.
Similar Messages
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Since i upgrade to Yosemite i have problems with my Mac.
Since i upgrade to Yosemite i have problems with my Mac. Its brand new and i miss Maverics.
Yosemite is slow. The screen goes black and restart suddenly. Reports errors all the time.
How can i solve the problem and goes back to Maverics?
Please help...Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
hi i have problem with my mac os x10.5.8 i cant't download new upload ?and the problem is that i can't found my app store on my mac .any help plz
If you can... you need to Upgrade your OS X to 10.6.8
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs > http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading... -
Hey Guys i have a problem with my mac since last month and it wont boot up it freezes in a grey apple logo and and spinning gear any body know how to fix this?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. -
Hello, I have a problem with my mac book pro after running the battery dead on a game. The display has shrunk leaving two black margins on either side. What to do ?
Go to System Preferences>Displays and set the resolution to "Best for this computer" (or something to that effect).
Clinton -
Problem with upgrade Extension Manager 6.0.4
Problem with upgrade Extension Manager 6.0.4, code error U44M1P7
What version of the Adobe Application Manager are you using? Which operating system are you using?
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I have a problem with my mac, lit with blank screen loading bar and then goes out, I need assistencia on line or contact the Technical Support Service in Argentina
Priscilla,
if your Mac is still in warranty, then you should contact the Argentinian technical support service. If it is out of warranty, then we can try to lend a hand. (We’re just fellow Apple product users here.) -
I have a problem with the mac can not read video files with the extension IMOD. How can I solve this problem?
By doing a Google search.
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I need to download dell drivers to a jumpdrive connected to my iMac. Will this cause problems with my Mac?
Thanks. These drivers are for the audio, etc. for a dell laptop I purchased used. ( Needed something cheap for a training video that would only run on Windows. Tried Emedia player but picture was too fuzzy.) Dell support said I should contact Apple support for instructions on how to get the drivers onto the jumpdrive. Any tips on doing that?
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Hi,I have problem with my mac's storage. I deleted some documents,but the storage involves 34Gb other,what does the other consist of? how can I do my mac's storage specially other free?
1. Empty Trash.
http://support.apple.com/kb/PH10677
2. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
3. Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
4. Disk space / Time Machine ?/ Local Snapshots
http://support.apple.com/kb/ht4878
5. Re-index Macintosh HD
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409 -
Has anyone had problems with upgrading iPhoto? I am, it stops at 5 of 9 and just stays there and won't finsih. Can someone please help me out?
iphoto upgrading: Apple Support Communities
iphoto upgrade hangs: Apple Support Communities -
my PowerBook G4 has crashed 4 times in the last week. I got a message that there is a problem with the Mac OS Kernal. Does anyone know what this means?
Kernel panics are usually caused by a hardware problem – frequently RAM, a USB device or a Firewire device. What external devices do you have connected? When trying to troubleshoot problems, disconnect all external devices except your monitor, keyboard and mouse. Do you experience the same problems?
To eliminate RAM being the problem, Look at this link: Testing RAM @ http://guides.macrumors.com/Testing_RAM Then download & use Memtest & Ramber.
Do you have an Apple Hardware Test disc? Running the Apple Hardware Test in Loop Mode is an excellent troubleshooting step for finding intermittent hardware problems. It is especially useful when troubleshooting intermittent kernel panics. If Loop Mode is supported by the version of the Apple Hardware Test you are using, you run the Extended Test in Loop Mode by pressing Control-L before starting the test. Looping On should appear in the right window. Then click the Extended Test button.The test will run continuously until a problem is found. If a problem is found, the test will cease to loop, indicating the problem it found. If the test fails, be sure to write down the exact message associated with the failure.In some cases, RAM problems did not show up until nearly 40 loops, so give it a good run.
May be a solution on one of these links.
http://support.apple.com/kb/TS3742 What's a "kernel panic"? (Mac OS X)
http://www.macmaps.com/kernelpanic.html Mac OS X Kernel Panic FAQ
http://www.index-site.com/kernelpanic.html Mac OS X Kernel Panic FAQ
http://www.thexlab.com/faqs/kernelpanics.html Resolving Kernel Panics
http://www.macfixit.com/article.php?story=20060911080447777 Avoiding and eliminating Kernel panics
http://macosg.com/group/viewtopic.php?t=800 12-Step Program to Isolate Freezes and/or Kernel Panics
Cheers, Tom -
i have a problem with my mac i have too many archives and programs and i want to delete all files and start at the begin my mac with out do format
I do not recommend reformatting your harddrive and reloading your software. This is a Windows thing. On an older mac it may be difficult to find all your software again.
Best to have greater than 2gig of free space. Many posters to these forums state that you need much more free space: 5 gig to 10 gig or 10 percent of you hd size.
(0)
Be careful when deleting files. A lot of people have trashed their system when deleting things. Place things in trash. Reboot & run your applications. Empty trash.
Go after large files that you have created & know what they are. Do not delete small files that are in a folder you do not know what the folder is for. Anything that is less than a megabyte is a small file these days.
(1)
Run
OmniDiskSweeper
"The simple, fast way to save disk space"
OmniDiskSweeper is now free!
http://www.omnigroup.com/applications/omnidisksweeper/download/
This will give you a list of files and folders sorted by size. Go after things you know that are big.
(2)
These pages have some hints on freeing up space:
http://thexlab.com/faqs/freeingspace.html
http://www.macmaps.com/diskfull.html
(3)
Buy an external firewire harddrive.
For a PPC computer, I recommend a firewire drive.
Has everything interface:
FireWire 800/400 + USB2, + eSATA 'Quad Interface'
save a little money interface:
FireWire 400 + USB 2.0
This web page lists both external harddrive types. You may need to scroll to the right to see both.
http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
(4)
Buy a flash card. -
Problem with upgrade Windows 2003 to Windows 2008
Hi,
I have problem with upgrade Windows 2003 to Windows 2008 R2
When I run installer it check compatibility drivers and programs after that appear message that I need to uninstall "adaptec storage manager" but I already remove this driver from the system and registry.
Any ideas to solve this problem?
My server it's IBM System x3500
RegardsNot sure if this issue was solved or no longer relevant, but I had the same issue with the same IBM x3500 server type.
Based on the SETUPACT.LOG output from the Server 2003 to 2008 upgrade compatibility check, the problem was that the driver AACMGT.SYS is unsigned, and hence not acceptable for running in Windows Server 2008.
AACMGT.SYS is a part of IBM ServeRAID but unfortunately, even the latest versions 9.3 to not seem to update or replace this file. It's also possible this file is a residue of an earlier, deprecated version of ServeRAID, I don't know.
In the end, to get passed the Upgrade check hard stop, I did this, though I'm not sure if all steps are needed:
0. Make sure you have a system backup in case you break something doing this steps. If you do break your system and cannot recover from backups, it's not my fault!
1. Go into Device Manager --> Disks and check the Driver properties for the disks on your system. You might have AACMGT.SYS listed for some/all disks and also listed as unsigned.
2. Uninstall IBM ServeRAID from the system, just in case
3. Do into Device Manager and go under Disks, and manually Uninstall all the disks in the list including "AdaptecArray SCSI Disk" and some other secondary. I did not reboot right away.
4. Go to console, go into C:\WINDOWS\SYSTEM32\DRIVERS, and rename AACMGT.SYS to something else.
5. Reboot the system and hope it still boots. Go into Device Manager -> Disks and make sure that AACMGT.SYS is no longer listed.
6. Run the 2003 to 2008 Upgrade process again. The Compatibility checker should no longer flag "Adaptec Storage Manager" as a blocker. -
Have to re install elements 11 & premiere elements 11. cause problem with upgrade windows 8.0 to 8.1
have to re install elements 11 & premiere elements 11. cause: problem with upgrade windows 8.0 to 8.1. Lost all software and data.
how to re install elements11. (downloads purchased in your store 2013-05)
[email protected]have to re install elements 11 & premiere elements 11. cause: problem with upgrade windows 8.0 to 8.1. Lost all software and data.
how to re install elements11. (downloads purchased in your store 2013-05)
[email protected]
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