Problem with URL in PDF

Hi all
I have a stange problem using my iPad (actually was tested on original iPad, iPad2, iPad3)
I have a PDF documents that was sended to me. Inside a lot of pages and hyperlinks. Some of them are refers to website and some used for navigation inside documents. None of them are working. Simply not tapable. On iPhone - navigation inside of document is working, bot links to website does not. Tested same file on windows7 PC - all is working.
Any ideas why?
UPD: try it on Android - same problem
Message was edited by: lceBreaker

Many thanks for the very detailed instructions.
However, I'm opening this in Adobe Reader — I wouldn't expect that the people I'm sending this to would have or know how to use Adobe Acrobat.
I did open it in Acrobat Professional and it asked me if I wanted to allow the connection — when I clicked yes, it went to the website. BTW, it's a link to allow people to download Adobe Reader — it's very annoying that this PDF won't open properly and play the video in Quicktime player on the Mac (which is what all of the people I'll send this to are using).
So your thought was right on the money, but it still doesn't work in Adobe Reader, which is the only way anyone can read this document.  Ironic that the only link I really need is one for them to obtain Adobe Reader and yet, Adobe Reader won't allow them to use the link!

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