Problem with USB port on X6 docking station and X60 laptop

Hello all,
One of my users is having a problem that when she undocks the X60 laptop from the X6 docking station and then re-docks it later, the devices connected to the USB ports on the X6 docking station are no longer recognized. Even after repeated re-boots I can't get the USB ports to work. The USB ports on the laptop still work, but not on the docking station. Anyone know what I need to do to fix this?
T

BIOS 2.19 is for X61 series not X60(s).
Here're my solutions.
Solution 1. Unplug all USB devices from docking station. Reset BIOS to defaults, save settings, reboot, plug all devices back. All of them should work now.
Solution 2. Power off your system. Un-dock your laptop. Unplug all USB devices from docking. Re-dock your laptop back again. Power on your system. Plug all devices back again after system booting. All of devices should work now.
I tested both on my X60s working even if it seems rediculous.
Lenovo promised to send me a new docking; however, I don't think it will help unless new BIOS is released to solve this issue.
Note: the kep point is you have to wait to plug all devices back to docking after system boots.
Good luck.

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It could be a faulty docking station (or a problem with the design of the device). Is the problem consistent with all usb 3 ports? Have you tried other usb3 peripherals?
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Hi westchesterkat,
Maybe you'll find this helpful:- http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-65164
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Problems with USB port and song transferring;

Hi! I just got an iPod and I am having problems with it. My computer doesn't have a Hi-Speed USB port, even if it's 9 months old. Some of my friends don't have it either but they still are able to transfer songs onto their iPod. For mine, it keeps saying "Do Not Disconnect." I waited for 5 hours last time I got it and it still isn't working.
I also updated my iPod software today and the iPod icon isn't appearing on the bar to the left in iTunes. I'd really appreciate any help on this! As well as if I really need to do something about the ports or if it could function like this normally.

Quote from: Svet on 08-December-10, 00:48:07
Install chipset drivers from MSI web:
http://eu.msi.com/index.php?func=driverfile&dno=2427&i=0
+
NEC USB 3.0 Drivers:
http://eu.msi.com/index.php?func=driverfile&dno=11189&i=0
are these the same driver provided with the disc driver? as i already installed both of these..

If you're having problems with USB ports, read on...

i'm reading that alot of people on here are having problems with their front (or top) usb on their cases not working with their k7n2 boards. i have come across the correct solution to this problem in one of the posts (after having solved the problem on my own), however noone has posted the solution by itself on this forum so everyone can easily see it.
The trick is to make sure that pin 10 (at least on a K7n2 delta-L), the pin labeled USBOC (USB Open Connection), is wired to NOTHING. If the connector to your front usb ports is fused into one giant connector and it HAS a wire that will connect to this pin (labeled GND2 or Shield or something), CUT THAT WIRE. Pin 10 on JUSB2 (at least on a K7n2 delta-L) must be OPEN. If this pin IS connected to something (even if it is only GND), the motherboard will think something is connected to this usb port and you will get many unknown devices listed in your windows device manager and the rest of your usb ports may or may not work.
As a general rule of thumb, if a pin on a motherboard is labeled OC for "Open Connection" and you wire something to it, you're asking for trouble.
If you cannot understand this you should not be attempting to wire a motherboard in the first place.
Here is a picture to go along with this discussion. If you cannot see this picture, I am sorry for it has probably been removed from the place I posted it online as I cannot attach pictures physically to this post. If someone here has a way to permanently host this picture and post it to this thread permanently, that would be wonderful.
In summary: all usb ports/headers have only four pins associated with it (VCC, USB+, USB-, GND). If the connector (whether it's one big connector or individual sockets) to your front/top usb port has 5 sockets, don't connect the 5th socket to anything. That goes for any case/motherboard combination. This is what i'm talking about above. I have no idea why motherboard and case manufacturers have a 5th pin involved in any way on either the pin or socket side. It is not used for usb.
EDIT: I just noticed this has already been discussed in the trouble shooting guide in the above sticky post. oh well, now we have a pretty picture to go along with it (i hope).

:-D)Hello guys,
as promised I come back here to give the results of my tests... and I have to say that you saved my day (even if I had to open back 60 secured cases).
So the solution was the right one, when I unplugged the "ground" end of the front USB connector cable from the USBOC pin, those connectors finally worked as expected with USB 2.0 compliant devices.
So thank you really much for this very usefull information !
And even if maybe it's not only MSI's fault, I still believe that more information on those connectors in the user's manual would be really usefull (who knows what USBOC means except a few people and who could imagine that pluggin on it a "ground" cable would make it unserviceable ??). And who ever saw a user's manual bundled with a case ?? it's pretty unusual
Hope that someone at MSI will read that and take it into consideration, not for me (because now I'm aware) but for the thousands other consumers that will feel a little bit "annoyed" with that issue. I don't think that adding one line about it in user's manuals would be so much expensive
But I'm quite lucky myself... being able to understand and write english (even if I still have some progress to do ) gave me the possibility to find the solution... but a lot of my french fellows can't do that... and there's no french forum here... How can they do ? They rely on user's manual
Best regards,
Nicolas

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I went through all said steps.
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Hello @rajeshdubal ,
Thanks for posting on the HP Forums!
I understand a USB port is not working on your computer, due to a 43 error in Device Manager. This error normally indicates a that the device has failed, for one reason or another. I will see what I can suggest!
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Mario
I worked on behalf of HP.

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Quote from: Svet on 08-December-10, 00:48:07
Install chipset drivers from MSI web:
http://eu.msi.com/index.php?func=driverfile&dno=2427&i=0
+
NEC USB 3.0 Drivers:
http://eu.msi.com/index.php?func=driverfile&dno=11189&i=0
are these the same driver provided with the disc driver? as i already installed both of these..

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Hi Purple24,
I understand you are having issues with USB on your HP SplitX2. Here is a document on general troubleshooting.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03327635
I would be happy to assist if needed. Please let me know what is your model number? Here is a link that will help you find that out.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108
Please let me know.
Thanks.
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hi tony7161,
Welcome to the forums.
It looks like there's a short somewhere when you touch that keyboard and causes the USB ports to stop. May I know what lenovo computer do you have? Have you tried booting into safe mode (you need to press F8 upon boot-up and choose Safe Mode) to see if the issue persists?
Let me know your findings.
Cheers.
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Message was edited by: aninternalaffair

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