Problem with user home directory redirection on OS X

It appears that the Authorware 7.01 runtime gets confused
when home directory redirection is used on Mac OS X to redirect a
user's directory to the network.
I suspect it is a problem with the path to the Application
Support folder where Authorware stores its .rec files.
That happens is that JumpFileReturn returns to the start of
the piece, rather then returning to where the jump was performed.
As anyone else seen this? Is there any workaround?
On Windows one can setup and ini file to tell Authorware
where to store temporary files. Is there any such equivalent on
Mac?

I'm not sure of the process on macs that match the use of the
ini file, but
the goal was always identical operation on both platforms so
it's very
likely that the ini file is read and interpreted in the same
manner.
It seems that the 'initial' location of the current records
folder is the
one that's messed up. The .rec file is created on the local
machine rather
than the redirected one. I can only guess that either the
home folder isn't
redirected until after the first AW piece starts or the
initial setting is
being set to a 'default' location for the user rather than
asking the system
what the current location is. A solution might be to create a
"launcher"
application with Authorware designed to start up and jump to
what is
currently your startup piece. This way the RecordsLocation
should be changed
to the network location and you can ignore the original rec
file since
you'll never return to that first location.
HTH
====================
Mike Baker
Adobe Community Expert
[email protected]
"peterevensen" <[email protected]> wrote in
message
news:[email protected]...
> On Mac OS X, you can set a workstation up to have the
user's directory
> (including the preferences folder, etc.) on a file
server. If one sets up
a
> Mac workstation to do this, Authorware quits working
properly when you
jump
> between pieces.
>
> The piece is set up correctly. I don't touch the User
Record location.
The
> pieces are set to resume and work fine if the user's
directory is not
> redirected.
>
> When Authorware jumps to another piece/file, it dumps
out a *.rec file
> containing the current state. These are stored on the
Mac in <user
> directory>/Library/Application
Support/Macromedia/AW7Data folder. When
the
> user directory is redirect to the network and the user
exits the file that
was
> jumped to, the original piece starts over from the
beginning. This is
the
> same behavior you see if Authorware cannot write out the
*.rec file (e.g.,
if
> you write protected the above folder, or the equivalent
folder on Windows,
> hence the change in AW 6.5
>
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_16607&sliceId=1
>
> This problem has been reported in the field several
times. I haven't set
up a
> server yet to reproduce it, but my assumption is that
Authorware is not
getting
> the path or not handling the path to the user's
Application Support
properly
> when it is redirected to a network server.
>
> On Windows, there is an .ini file which can be used to
change where
Authorware
> stores temporary file (.rec). I don't believe there is
an equivalent for
the
> Mac runtime, is there? I see that I could change that
path using the path
> parameters in JumpFileReturn, but does that change where
the current piece
your
> jumping from writes out the .rec file? It would be
preferable if I could
> change it globally once, rather than going into the 100s
of pieces I am
> maintaining.
>
> I'm not sure an aw7.ini would fix the problem in any
case, since I am not
sure
> where one could safely map the user record location,
since this is a
multi-user
> environment. You couldn't map everyone to the same
location.
>
> Your reply, while not answering my question directly,
has pointed me to
some
> more things to look at (like the path parameter on
JumpFileReturn),
although
> I'm not sure why Authorware isn't working without
changing that. If you
have
> any additional suggestion, I would greatly appreciate
it!
>
>
quote:
Originally posted by:
Newsgroup User
> I'm not sure what you're asking. Can you provide more
detail? Are you
> using JumpFileReturn to launch another file, which also
sets a different
> UserRecord location? And that doesn't work...how?
> Do you have 'resume' set in the File Preferences instead
of 'restart'?
> Erik
>
>
>
>

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