Problem with video transitions folder locked

When I click on the video transitions (in effects tab) and try to drag a video transition like a dissolve into the timeline a small x appears and it wont allow me to add a transition. I noticed the folder symbol next to the video transitions has a lock symbol on it. How do I unlock the video transitions so I can use them again? I've tried clicking on the folder but nothing happens to the lock.

The x you're seeing doesn't mean the folder is locked; it means (usually) that there aren't enough handles on the media to sustain the transition. "Handles" are the frames BEFORE an IN point and AFTER an OUT point that get added to your clip whenever you add a transition. If there aren't enough frames, the transition cannot be applied properly. Look up HANDLES in the manual for more details.
-DH

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Thanks i got the audio problem fixed.
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Afternoon from York UK, (USING LATEST VERSIONS OF ALL SOFTWARE)
Ok here's today's stress.... I build i video clip with Video transitions, dissolve dip to white to be specific. When i imported the project into After effects all transitions are lost :-( I'm so very confused.
To help here is a screen shot showing the transitions effects exist in the layers but on ram preview and export to mpeg no video transitions show. It is as if i added no transition effects between the clips!
http://i216.photobucket.com/albums/cc53/zymurgy_bucket/lost-video-transitions_zps254d346c. jpg
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But I'm such a noob at Ae i've little idea on how to go about "Dynamically linked AE..." I appreciate now Ae is a technical tool which is going to take time to master which is difficult when I had yesterday to send the completed video to the client. Big problems for me are getting generated when I try to import Pr with Ae. Case in point is my Ae created animation being so much bigger than my imported video clip creating this effect: http://i216.photobucket.com/albums/cc53/zymurgy_bucket/misfit-video-clip-langleys-glitch_z pseec728d8.jpg
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Problem with video transitions folder locked

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