Problem with Vista, X-Fi (xtreme audio) DTS/Dolby Digi

I have the z5400 speakers with DD/DTS decoding.
With the drivers that came with the card, the control panel works how it should..... But I am unable to watch a movie in DD or DTS (using Digital output)?because the option to let the Card is hidden, doesnt exist, all I get is the rear 2 channels. When I install the new drivers, I am able to disable the card decoding of DTS and DD, but none of the control panel works + the sound goes all weird like there is WAY too much bass and so whenever there is a kick, the whole sound quietens down so as to compensate for the bass. I hope I explained that well enough. basically original drivers = control panel + good sound - DD or DTS optionsnew drivers????= DD & DTS options - control panel or good sound

Hi,
Please check the "Support" folder on your installation CD for Customer Support contact details.

Similar Messages

Problems with the X-Fi Xtreme Audio Notebook external card..

I recently updated my drivers for this card on my laptop to find out that updating my drivers meant causing my card to stop working. Before I decided to update through vista (probably a bad idea, but I really was hoping to get my new headset to work with Ventrilo and this seemed like the only route left after working on it for hours), the card was working fine. Music sounded amazing, etc etc. However, upon completion of the downlaod and restarting of my computer, the audio driver just stopped working completely.
At this point, this is what is going on: <img> .
I've gone to my devices through the control panel and attempted to revert to my old drivers, yet that doesn't work either. Nothing that I do seems to help, so I've just given up until I get someone who actually knows what they are doing. Here's my specs:
Dell XPS M530 laptop
Vista ?32-bit
4gig RAM
X-Fi Xtreme Audio Notebook
The headset in question is the Creative Fatality 3.5mm jack.
If there is anything else I can do, please let me know.
I just want this to work T_T been at it for around six hours now?

Here's the text of the e-mail I received:
Thank you for writing back and letting me assist you further with your concern.
?
I understand that you are having difficulties with your X-Fi Xtreme Audio Notebook using with your onboard speakers. I apologize for any inconvenience this may have caused you. I know how something like this can really try your patience. Please allow me to explain this further.
?
Please be informed that the sole purpose of your sound blaster is to be used with external speakers and not with the onboard speakers on your laptop. This is also the reason why the effects on the sound card's software have no effect on the onboard speakers.
?
Also, you can only control the onboard speakers through the Sound Blaster volume control when the "Enable Audio Playback Through Notebook Speakers" option is enabled in the Entertainment Mode. If this is disabled, you will not be able to control the onboard speakers.
?
With regards to the effects (CMSS, Crystalizer, Mixer, and Equalizer), you will need to use an external speaker to enjoy these features. These are not applicable with the onboard speakers.
?
Thank you again for visiting Creative Customer Support Services. I hope the information provided was helpful. If you still require assistance, please reply to this email with any previous correspondence to ensure the quickest and most accurate service.

Optical Output surround problem with SB X'FI Xtreme Audio Notebook (Gray one)

Dear All and Creative Gurus,
I search through the forum and read all sticky thread and didn't find an answer, so I need to post here:
I just bought this ExpressCard sound card for my laptop, and nearly all work fine. I know pretty well Creative tools and settings for years as I already have an XtremeGamer PCI card for my desktop PC.
I meet an Optical Output issue with this new Notebook card:
When I use any software to play DTS or Dolby Digital signal from video or music (E.g. a DVD with PowerDVD or VLC), the Optical Output only send "basic" st?r?o, and my amplifier can't detect any surround. Surround is OK when I use the little dock with the 7. analog output.
As a comparison, with the other computer, and the X'FI XtremeGamer sound card, and using same settings, same sources and same software (VLC or PowerDVD set to spdif output) the Optical Output send surround sound, and my amplifier detect Dolby or DTS source.
So I hope it's just a drivers (updated I think) or settings problem, and I hope this optical output is not made only for st?r?o sound!
Let me know your feelings here Guys, thanks! And keep the good work
Best regards,
Loran_69
Edit few minuts after : All work fine if I use the "Creative MediaSource 5 Player" !
The optical Output send surround and my amplifier well detect the Dolby or DTS source!
So what's going on with other software like VLC or PowerDVD, with the same settings than my desktop computer (spdif enabled)?

Seeing as the desktop version of the Xtreme Audio doesn't support Game Mode or even have the X-Fi chip on it (card is basically nothing more than a renamed SB Li've 24 bit/Audigy SE), I don't see how the notebook version can be any different. That and from looking at the specs for it I don't see anywhere that it even mentions anything about Game Mode, never mind EAX.

Problem with SoundBlaster X-Fi Xtreme Audio Card Installat

I just completed installation of my X-Fi Xtreme Audio card for PCI express slot. I followed instructions and cancelled the prompt for audio drivers (by the hardware wizard) and installed via the Creative Labs CD. The installation went well and the card appears to be
functioning normally. My problem is that whenever I boot up the computer, the hardware wizard keeps discovering my card as new hardware and prompting me for a driver. I have been cancelling each time, but the last time I put in the CD, and had it search for the driver in the Audio/Drivers/driver/WinXP/bin, but it didn't seem to be able to locate the driver to satisfy itself.
What should I do (besides turning off the hardware wizard) to end this cycle of "new hardware found" episodes every time I boot.
I hope that someone can help with this.
ps: I would have liked to speak briefly with a Creative Tech Support person, but they seem to have conveniently left any telephone contact numbers off of their website, so I must depend on your help. Thanks.

Hi,
Please check the "Support" folder on your installation CD for Customer Support contact details.

Installation Problem with SB X-Fi Xtreme Audio P

Hello,
I bought a X-Fi Xtreme Audio PCIe yesterday and I can't install this card on my WinXP 32bit.
My Board is an Asus A8N-E with a nforce4 ultra chipset.
Windows detects a "pci device" at startup.
In the hardware manager there is a "pci device" listed with a black exclamation mark on yellow ground.
But I can't install the driver correctly. The driver always says that "no supported hardware" is found.
I have tried out the driver on the CD and many drivers from the internet.
Does anybody know a solution?
Thanks in advantage!

I see several issues here:?. It's an AMD system.2. Aside from my bias towards preferring Intel systems, the actual issue is related to the ESCD system. In modern day boards, you have a system called Extended System Configuration Data that holds the information from the Plug and Play Identifier that is read from a card when it is plugged into a board. This is what triggers the New Hardware Found information. If this identifier can't be decoded correctly, the .inf file with the PnP coding in it can't identify the card, and the drivers will not load, and with the NT kernal system, they can't be forcibly installed very well either, and in most cases, the board won't initialize correctly anyway. Possible Resolutions:?. Try updating the motherboards BIOS if you haven't done this already. According to Asus, the latest (and most likely final) edition is 03. They have a Windows installer which can update the BIOS, but you need to make sure ALL background programs, Anti-Virus, ect. are closed down to prevent a corruption of the BIOS update.
PLEASE USE CAUTION UPDATING YOUR BIOS AS IT WILL RENDER YOUR BOARD INOPERABLE
!!! 2. Remove all other cards if any, and be sure the onboard sound is disabled. You may simply have something preoccupying the memory addresses the card wants to use.
3. Be sure to go into the BIOS and Enable Reset Configuration Data. This will clear the ESCD. Once cleared it will redetect the board, and unless there is a problem on the board's PnP side, it should pick it up. 4. One big possibility is the RAM and/or the CPU. While it is rare the CPU causes this issue, it unfortunately is not unheard of. However, bad RAM is not unheard of, and will usually manifest itself with the computer also having unusual problems like locking up unexpectantly, poor DVD playback (excessi've artifacts, pausing, ect.), and the famed BSOD or spontaneous reboots. It is also noted that the nForce 4 chipset and the Sound Blaster cards have known compatibility issues. I also have a small issue as it is with my nForce 680i chipset and the Sound Blaster Audigy 2 Platinum. This is also a known problem, and it will not be resolved. The card works, but just has problems when running the Test in 5. and 7. modes. It is my overall guess it is simply a BIOS issue, and if you update the BIOS and the problems continue, then you will want to send the card back for a replacement. If the replacement has the same issue, I'd replace the motherboard. I hope this hel
ps.
and Good Luck.

Problem with vista and 5.1

problem with vista and 5. i install my old audigy 2 zs exp pro with DTT2500 speaker
In my new pc.
i install vista 64 and SBAX_PCDRV_LB_2_8_000 driver from creative site.
when i go to control panel/sound and test the 5. surrund ' iget only the two front speaker.
why is that?
i try to play a song from vista folder "Distance" and i get all 5 +sub to play.
do i miss something?
is the test worg and with another test i can get all spedajer to work or the driver is not good?
thanks for all you help
last update...
i can get 4 speaker when i use the fourpoint mode on the desktop theather 5. dtt2500 digital,
but in movie mode i get only 2 front speaker.
i use the digital out from the sound blaster.
Message Edited by raflevi on 05-4-2009 02:38 [email protected]

My apologies about not explaining further about disabling SPDIF passthrough. See the steps below to enable DDL encoding.
***Before proceeding please make sure that you've purchased, installed and activated the DDL pack***
. Open Creative Audio Console, go to the Decoder tab to disable driver level encoding and enable SPDIF passthrough (this is done by selecting SPDIF passthrough or any similar option that enable the use of an external decoder) instead of using the built-in decoders.
2. Open up your playback devices window (right click on the speaker icon on the taskbar and select playback devices) and set analog speakers (not SPDIF) as your default device. This is VERY IMPORTANT step, or else you get the "the device is busy" error when enbaling DDL encoding.
3. In the Audio Console, select the Encoder tab and enable DLL encoding.
Note:
When DDL encoding is enabled, it makes exclusi've use of your SPDIF connection so, no passthrough is possible. The default output format when using DDL encoding is 48KHz/6 bits. If you make use of any AC3 audio filters (such as ac3filter/others included in codec packs/media player softwares) when DLL encoding is enabled, then please change their output device to analog speakers instead of SPDIF.
To use back SPDIF passthrough (when playing back media with a pre-encoded audio source), open up Audio Console and disable DDL encoding and in the Playback Devices window change the default device to SPDIF. If you make use of any AC3 audio filters (such as ac3filter/others included in codec packs/media player softwares) then please change their output device back to SPDIF. You may also wish to change back your output format to 92KHz/24 bits (right click on SPDIF and select properties -> Advanced tab).
raflevi wrote:
when you said to install ddl? pack you mean the "[url="http://buy.soundblaster.com/_creativelabsstore/cgi-bin/pd.cgi?page=product_detail&category=Software&pid=F 2222SR6PAKH5DGY6SD">Dolby Digital Li've Pack - SB Audigy Series[/url] "?
thanks again for all your help.
i wanted to use the 5. function mostly for games
Yes... also please see the link in my previous post.
Hope this answers your questions.

T61 - problem with Vista x64 NVS 140M drivers

Hi!
I have problems with Vista x64 and NVS 140M drivers. Thing is that if I install them, everything will be slideshow, even the audio shutters quite bad and CPU is constantly over 45%. I have tried different driver versions but nothing has helped yet. Any ideas?
I wonder if anyone has the old 7.15.11.0129 driver and could send it to me? Maybe that would help.

Try the following test:
- Go to Vista Sound Control Panel to view the S/PDIF out properties.
- Click on the Supported Format tab page, select Dolby Digital and click Test.
Is the test OK?

Airport Extreme Utility problem with Vista (works with XP, MacOS)

Hi,
I just setup a new Airport Extreme network at my house, and most things are working fine. I have wirelessly connected at various points an Airport Express (using WDS), a MacBook Pro (OSX) and an IBM Thinkpad. I have several wired machines as well.
My problem: The wired machine I use to configure and setup everything is a Vista Ultimate machine. Unfortunately, the Airport Utility won't connect to the Airport Extreme (or Airport Express for that matter) from Vista. The utility works fine from XP or OSX, but not from Vista. Note that I'm using this in a wired capacity. The Vista machine is directly connected to the Airport Extreme, while several other machine are connected through a GBit switch.
Any help would be much appreciated? Is this a Vista security problem or an Airport Utility problem with Vista?

It's most likely a security issue with Windows Vista. Vista has the ability to set "compatibility modes" for applications.
Try:
1. right mouse clicking the Airport Utility's .exe file.
2. Click the Compatibility tab. Change the Compatibility mode to Windows XP (Service Pack 2).
3. Now go down to "Privilage Level" and check the "Run this program as an administrator"
Apple never tells you this but you must connect to the Airport Extreme wirelessly. Now run the Airport Utility. You should see it.

Acrobat Problem with Vista X64 OLE calls

Acrobat Problem with Vista X64 OLE calls - CreateObject("AcroExch.AVDoc") does NOT open its window in the CreateObject("AcroExch.App") - but opens a new (invisible) window. Works correctly in XP x64 and 32 bit Vista - happens with Acrobat v8 and v9.

Again, I contend that something changed between 8.1.2 and 8.1.3.
refer to http://www.adobeforums.com/webx/.59b6fe7c
To show the viewer, use the show method after the document is opened.
In 8.1.2 you did not have to perform this extra step.

Better Audigy 2 with vista driver or Asus audio integrated ?

Better Audigy 2 with vista driver or Asus audio integrated % I have two very good motherboard Asus with audio integrated:
P5Q Deluxe
ADI AD2000B 8-channel High Definition Audio CODEC
- Support Jack-Detection, Multi-Streaming, and Front Panel Jack-Retasking
- Coaxial/Optical S/PDIF out ports at back I/O
- ASUS Noise-Filtering
P5K3 Deluxe
ADI AD988B 8-channel High Definition Audio CODEC
- Coaxial / Optical S/PDIF out ports at back I/O
- ASUS Noise Filter
and in both computer i use vista 32 bit....
I ask your advise.....if it's better use soundblaster audigy 2 ZS (8-channel, 7. chan., 24-bit/92kHz stereo and 24-bit/96kHz 5. surround)....or these audio integrated
Thank

Why in the world would a person use 2 soundcards makes no sense to me .Onboard sound is crap i have never liked it ......,boards should come empty no network? card or audio because that crap they use on the motherboard is a crap . I have all that crap on my board disabled because i have a fibre home network . I see no use for copper either the cable companys should all go fibre they don't want the initial cost because they are cheap .Fibre will last alot longer than copper .We arein the year 2009 not the 70's come on .

No 6.1 channel speakers option with soundblaster x-fi xtreme audio

Here is my problem: I have a 6.1 channel speakers and a yamaha receiver, but my computer doesn't show 6.1 configuration, and neither does the creative software. Both control panel and creative software only have 5.1 and 7.1. When I use my speakers with my dvd player everything works just fine. My soundcard is the soundblast x-fi xtreme audio pci, and I have windows XP. Does anybody know what's going on?

6.1 isn't really a common speaker configuration so I doubt that many sound cards discretely support it. I'm assuming that the only way to get 6.1 audio is from a movie with a Dolby or DTS -encoded track via SPDIF or letting the receiver upmix 5.1 input into the rear mono channel.
How are you connecting the sound card to the receiver? Are you using SPDIF or direct analog connections? If watching DVD movies, I'd recommend SPDIF, provided your DVD software supports it, you should be able to send a 6.1 encoded stream over SPDIF to the receiver, but for everything else I'd recommend the direct 5.1 analog connections, set your sound card to 5.1 and then let the receiver upmix to the rear channel if you so desire to use that feature.

Itunes problems with Vista

Has anyone run into a problem with Itunes not being able to play audio tracks from cd, and not able to import from a cd? (Using Vista Ultimate)I can play existing audio files, but not from a disc and it won't import.
I have tried uninstalling vers. 7.1 and re-installing. I have tried updating my firmware for my two drives and I have also enabled administrative permissions for Itunes under the, annoying UAC built into Vista. Nothing seems to resolve the issue.
Voyagerman

Which versions of each? iTunes was updated to 7.5. iTunes may not support x64.
Did you tell or let iTunes during the install to "use iTunes for playing all supported media?"

MacBook Pro sleep problems with Vista SP1

Has anyone faced sleep problems on a MacBook Pro after installing Vista SP1?
I run Boot Camp 2.0 with the latest update from Apple.
IDT finally issued a compatible Vista driver for my Sigmatel audio.
I was very happy for the first time running Vista on my Apple when I had the stupid idea to upgrade to SP1.
After days of troubleshooting with Windows support it is obvious that SP1 and my MacBook Pro are incompatible for some obscure reasons. The latest time I tried SP1 was through Windows Update, which means that Windows detected no compatibility issues, such as drivers.
I suspect Apple-in-sight driver without any evidence, just a hint.
Any ideas?
Thanks

Hibernation seems iffy. Have you tried disabling hibernation? and when you say sleep, what happens? won't wake or what?
Normally I don't recommend resetting NVRAM or SMU but for sleep you might want to.
And yes, trying to rule out why can be difficult. But I would not blame SP1. Maybe BC 2.1.
Do you have a book dealing with Vista? or looked for articles or forums that deal with Vista? There is one for Vista64 - assume you have 32-bit though. Google is often best way to find things in Apple discussions or knowledge base, too.
http://www.google.com/search?ie=utf8&oe=utf8&q=Vista+sleep

Help Needed With Creative X-Fi Xtreme Audio 7.1 Soundcard -

Hi All,
I need some help I have just installed the Creative X-Fi Xtreme Audio 7. Soundcard - OEM from overclockers uk - http://www.overclockers.co.uk/showproduct.php?prodid=SC-049-CL
My problem is this my machine is constantly sounding the 'Device Connected' and 'Device Disconnedted' Windows Sound, But there are no new devices my system was working perfectly fine until after installing the card.
My Mobo Is Abit AI7 with BIOS 9, Onboard sound disabled, VGA BIOS Cachable dis abled and there is not over clocking running.
I have removed my Dual DVB-T Tunner replaced it with a different one, moved the 2 PCI card around different slots and still that bloomin sound.
Its got to the point now I have turned my speakers OFF
Anyone got an answer?
TIA
Andy

You know it helps to post solutions if it's working fine for you. Moreover, unless you have the same hardware as someone else what works for you won't necessarily work for them.
That said, @ the OP have you tried setting the mic as default under the Sound settings? (Type Sound in the search bar and click on the "Sound" entry to find it.)
Also this may help
[Edit I wish these solutions were stickied or in an FAQ somewhere, activating/problems with the mic seem to come up quite a lot. Oh and I dunno if this will help too but when I had garbled mic issues on my X-Fi a complete uninstall and clean down with Driver cleaner seemed to fix it.]
Gift.Message Edited by Giftmacher on 06-07-200703:25 PM
Message Edited by Giftmacher on 06-07-200703:28 PM

Problems with Vista/JRE 6

I have Java RTE 6, Version 3 on my computer but websites do not recognize it
and it's not even in my program toolbar. I went to get the firefox plugin
from the Java website and while it was testing my JRE, it couldn't find it on
my system. So, I go to install it and it says its already been installed. I
have reinstalled this about 3 times and still nothing when I get to java
websites. It's just a white screen where the java applet is supposed to be
running. I've tried on IE also and it doesn't work there either.
Very frustrating....can anyone help?

I also have a similar problem--compability problem with JRE6.interfers with display driver somehow have reached this conclusion by the process of elemationmy computer is a new HP and has been to their shop for repairs 4, get that, 4 times--HP has been unable to find a solution, microsoft doesnt have one and intel (intel 945G) says i have a software problem i have disabled java and havent had this problem--i have uninstalled and reinstalled - doesn't help situation at all-- i have searched all help centers i could find--no info- latest entry (upon last installation) in my problems and solution program was compatibilty problems with no solutions--i am running vista home basic,have 2GB Kingston memory modules installed-don't know what else to tell you-PC just returned from HP repair shop, they ran all stress tests and everything checked out ok-thanks

Problem with Vista, X-Fi (xtreme audio) DTS/Dolby Digi

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