Problem with WEBCAM PLUS, CREATIVE

Hello,
I Have a WEBCAM PLUS, CREATIVE Model N CT6840.But the threading of the objective, was blocked. I dismounted the Webcam, but I broke, 2 condensers. You can, to give me the value, of the condensers:C27 and C43.
Thank you by the advance, of your assistance.
bjeles

Hi tolmen,
When you say that the webcam isn't detected, is that by the Webcam software, or by the Windows Device Manager? Did the webcam ever work?
Check out Webcam Troubleshooting (Windows 8), specifically look at the section called Webcam is not listed in Device Manager, and follow the steps you see there. Post back to this thread the results and we can go from there if you are still having problems.
Good Luck!
Although I am an HP Employee, I am speaking for myself and not for HP.

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