Problem with word Templates not working in the ICWebclient

Hello,
we run on crm5.0 and when i try to use the templates we connected to e.g. BP i get the error message "Unable to use chosen entry as Microsoft Word template" and the buttons stay inactive in the ICWeb.
In the ICWin those templates work fine. Is there some customizing missing?
I tried it with .dot, .doc and .txt files.
Kind regards
Carsten
Points will be rewarded

Dear Raymond,
I tried debugging the FM but it is not stopping at the perform you mentioned.
Then I opted for CALL FUNCTION 'LDB_CALL_LDB_PROCESS' starting new task v_task_id.
If I don't use "starting new task v_task_id" it gives dump at the following part of   'LDB_CALL_LDB_PROCESS' , stating Result table incompatible.
CALL FUNCTION 'LDB_CALLBACK'
         DESTINATION 'BACK'
         TABLES
              CALLBACK_TAB   = G_CALLBACK
              RESULTS        = RESULTS
              LDBNODES       = I_LDBS.
But if I use CALL FUNCTION 'LDB_CALL_LDB_PROCESS' starting new task v_task_id then it does n't give me any results.
Kindly help.
Regards,
Vikas

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check the img.
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Thanks Steve
I trashed the two preference files as instructed.
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import java.awt.*;                     //Contains classes for creating GUI
import java.awt.event.*;                //For listener events
import javax.swing.*;                     // Imports the Main Swing Package
import javax.swing.event.*;
import javax.swing.text.*;           // Positions text box
import java.text.NumberFormat;          // For number format such as currency
import java.text.*;                     // Imports the Main Text Package
import java.util.*;                     // Utility Package
public class MPC extends JFrame implements ActionListener           //Creates Class for MPC
//double dblLoanAmount, dblInterestRate, dblMonthlyPayment;
TextField txtTotalMort;
     //JButton fixRates = new JButton("Choose Fixed Rates");
     JLabel lblTotalMort = new JLabel("How much is the loan?"); // Label for dblLoanAmount amount
     JTextField txtYears = new JTextField(10);
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     JTextField txtPayment = new JTextField(10);
     JLabel lblYears = new JLabel("How many years?");
                         // add(lblYears);
               JTextField txtYearsInput = new JTextField(10);
                         //a dd(txtYears);
     JLabel lblInterestRate = new JLabel("What is the interest rate?");
                         //add(lblInterestRate);
               JTextField txtInterestRate = new JTextField(10);
                         //add(txtInterestRate);
     //JLabel lblPayment = new JLabel("Your monthly payment is:");
                         //add(lblPayment);
               //JTextField txtPayment = new JTextField(10);
                         //txtPayment.setEditable(false);
                              //add(txtPayment);
     JButton btnCalc = new JButton("Calculate");
                         //add(btnCalc);
                         //btnCalc.addActionListener(this);
JButton year7InterestRateBtn = new JButton("7 years at 5.35%");     // Mortgage Term and Interest Rate
JButton year15InterestRateBtn = new JButton("15 years at 5.50%");
JButton year30InterestRateBtn = new JButton("30 years at 5.75%");
JButton reset = new JButton("Clear All");
JTextArea boxSpace = new JTextArea(100,200);          // Morgtage table size
JScrollPane scroll = new JScrollPane(boxSpace);     // ScrollPane
          public MPC()     // Method
     super("MPC");     // Frame Title
          JMenuBar mb = new JMenuBar();     // Menu Bar
setJMenuBar(mb);
                    setSize(325, 500);          // Frame Size
                    JPanel pane = new JPanel();
                    pane.setLayout(new BoxLayout(pane, BoxLayout.Y_AXIS)); //Grid box configuration
                    Container grid = getContentPane();
                    grid.setLayout(new GridLayout(8,2,8,8));     // Grid Layout
                    pane.add(grid);                                        // Adds grid
                    pane.add(scroll);                                   // Adds scrollPane
               grid.setBackground(Color.white);
                    Setting color of text and backgrounds
               txtYears.setBackground(Color.white);
          txtYears.setForeground(Color.black);
               txtYears.setFont(new Font("Arial", Font.PLAIN, 10));
                    txtPayment.setBackground(Color.white);
               txtPayment.setForeground(Color.black);
          txtPayment.setFont(new Font("Arial", Font.PLAIN, 10));
               boxSpace.setBackground(Color.white);
               boxSpace.setForeground(Color.black);
               boxSpace.setFont(new Font("Arial", Font.PLAIN, 10));
          grid.add(lblYears);
          grid.add(txtYearsInput);
          grid.add(lblInterestRate);
          grid.add (txtInterestRate);
          grid.add(lblTotalMort);          // Adds the Mortgage Amount Label
          grid.add(txtYears);               // Adds the Mortgage Amount Text Field
          grid.add(lblPayment);           // Adds the Payment Label
          grid.add(txtPayment);           // Adds the Monthly Payment Text Field
               txtPayment.setEditable(false);          // Disables editing in this Text Field
          grid.add(btnCalc);
     grid.add(year7InterestRateBtn);               // Adds 1st Loan and Rate Button
          grid.add(year15InterestRateBtn);          // Adds 2nd Loan and Rate Button
          grid.add(year30InterestRateBtn);          // Adds the Exit Button
          grid.add(reset);                               // Adds the New Calc Button
          setContentPane(pane);                          // Enables the Content Pane
          setVisible(true);                               // Sets JPanel to be Visable
          reset.addActionListener(this);                          // Adds Action Listener to the New Calc Button
          txtYearsInput.addActionListener(this);
          txtInterestRate.addActionListener(this);
          btnCalc.addActionListener(this);
     year7InterestRateBtn.addActionListener(this);                              // Adds Action Listener to the 1st loan Button
          year15InterestRateBtn.addActionListener(this);                              // Adds Action Listener to the 2nd loan Button
          year30InterestRateBtn.addActionListener(this);                               // Adds Action Listener to the 3rd loan Button
          txtYears.addActionListener(this);                              // Adds Action Listener to the Mortgage Amount Text Field
          txtPayment.addActionListener(this);                              // Adds Action Listener to the Monthly payment Text Field
          public void actionPerformed(ActionEvent e)                               // Tests to Verify Which Button is Pressed
     Object command = e.getSource(); // Enables command to get data
     int intYears = 0;          // Declares intYears
               double dblLoanAmount, dblInterestRate, interestRate, intRate;
     if (command == year7InterestRateBtn)                                   // Activates the 1st Loan Button
intYears = 0;                                        // Sets 1st value of Array
     if (command == year15InterestRateBtn)                                   // Activates the 2nd Loan Button
     intYears = 1;                                        // Sets 2nd value of Array
          if (command == year30InterestRateBtn)                                   // Activates the 3rd Loan Button
               intYears = 2;                                        // Sets 3rd value of Array
               if (command == btnCalc)
                    //dblLoanAmount = Double.parseDouble(txtTotalMort.getText() ); // Loan amount
                    //interestRate = Double.parseDouble(txtInterestRate.getText() ); // /100 )/ 12; // Devides rate
                    intRate = (Double.parseDouble(txtInterestRate.getText() )/100 )/ 12;
                    //int intYearsMonths = Integer.parseInt(txtYearsInput.getText() );// * 12; //Multiplies loan length
                    int months = Integer.parseInt(txtYearsInput.getText() )* 12;
dblLoanAmount = 0;                                   // Declares and Initializes dblLoanAmount
               dblInterestRate = 0;                                        // Declares and Initializes dblInterestRate
          double [][] dblTrmLoanRate = {{7, 5.35}, {15, 5.50}, {30, 5.75},};           // Array Data for Calculation
try
dblLoanAmount = Double.parseDouble(txtYears.getText()); // Gets user input from txtYears Text Field
catch (NumberFormatException nfe)                          // Checks for correct user input
                         JOptionPane.showMessageDialog(null, "You must enter a valid number.", "MPC", JOptionPane.INFORMATION_MESSAGE);
return;
          interestRate = dblTrmLoanRate [intYears][1];
               //dblInterestRate=interestRate;
               intRate = (interestRate / 100) / 12;                         // Calculates Interst Rate
     double intYearsMonths = dblTrmLoanRate [intYears] [0];                    // Calculates Loan Term in Months
int months = (int)intYearsMonths * 12;                          // Devides by months
double interestRateMonthly = (intRate / 12); // Devides Rate
          double payment = dblLoanAmount * intRate / (1 - (Math.pow(1/(1 + intRate), months))); // Calculates monthly payment
     double dblRmnLoan = dblLoanAmount;                              //Left over balance
     double txtPaymentInterest = 0;                                   // Payment
     double txtPaymentPrincipal = 0;                                   // Payment of principal
NumberFormat currency = NumberFormat.getCurrencyInstance(Locale.US); // Curreny format
     txtPayment.setText(currency.format(payment));
          boxSpace.setText("Month\tPrincipal\tInterest\tBalance Left\n");
          for (;months > 0 ; months -- )
          txtPaymentInterest = (dblRmnLoan * intRate);
                    txtPaymentPrincipal = (payment - txtPaymentInterest);          // Calculates monthly payment
               dblRmnLoan = (dblRmnLoan - txtPaymentPrincipal);
                    boxSpace.setCaret (new DefaultCaret());                    // Scroll position
                    boxSpace.append(String.valueOf(months) + "\t" +               // Table data
                    currency.format(txtPaymentPrincipal) + "\t" +
               currency.format(txtPaymentInterest) + "\t" +
               currency.format(dblRmnLoan) + "\n");
if(command == reset)
                         Clears fields
                    txtYearsInput.setText(null);
                    txtInterestRate.setText(null);
          txtYears.setText(null);
                    txtPayment.setText(null);
     boxSpace.setText(null);
                    public static void main(String[] args)                               //This is the signature of the entry point of all the desktop apps
          new MPC();
}

This portion to be exact. All the buttons work for me except this one. I need to calculate user input and also use the fixed data that can be found in the dblTrmLoanRate array. When I choos to use user input instead, the program either crashes or for some reason uses the year7InterestRateBtn instead.
               if (command == btnCalc)
                    //dblLoanAmount = Double.parseDouble(txtTotalMort.getText() ); // Loan amount
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                    //int intYearsMonths = Integer.parseInt(txtYearsInput.getText() );// * 12; //Multiplies loan length
                    int months = Integer.parseInt(txtYearsInput.getText() )* 12;
I was going to leave out the remed portion but thought it might help you with the navigation. I am sorry I did not use code tags, but I am going to go find out what those are and use them in the future.

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Hi Purple24,
I understand you are having issues with USB on your HP SplitX2. Here is a document on general troubleshooting.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03327635
I would be happy to assist if needed. Please let me know what is your model number? Here is a link that will help you find that out.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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Hi there
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Application being used (E.G. Google Maps)
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Frequency of GPS signal loss
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