Problem with workspace in elements 9

Hi - am new to this and have messed up my elements 9 workspace from the default grey to a ucky blue colour and want to get it back to the default grey, whatever I do I cant seem to get it back from the blue to the grey. I have noticed its only in full edit mode, if I go to the quick edit mode the workspace is its normal grey - can anyone tell me how to get my full edit workspace back to grey please? I really dont like the blue and its really off putting! Thanks for any help you can give

Can you post a small, self-contained example that demonstrates the issue you have described?

Similar Messages

Problem with Adobe Premiere Elements 10 : error DW046

Dear community members,
I have bought Adobe Premiere Elements 10 and installed it from the DVDs on my MAC OSX10.5.8 on december 27, 2013
When creating a new project , I get the following message :
following a serious error, Premiere Elements 10 must stop
Then I click OK and I get a new message :
The Premiere 10 application has closed suddenly after having been rebooted
Then I end up to the error report window. I have sent the error report to Apple ( I can send it to you if you want)
I have also got the following error message :
DW046 : following conflicting process were running, block : dynamiclinkmanager
Notice : it seems this problem is occuring since I underwent a power failure while working on a project. When I want to open an existing project I get the following message :
it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
When I say YES, I save it and it comes back to the welcome menu and I cannot see this project.
I have tried to deinstall and reinstall Premiere 10 : this is impossible since I am required to deactivate dynamiclinkmanager that I cannot find.
Notice that Adobe AIR is unable to find a solution whilst it recognizes there is a problem.
Thanks you for your help

AT Romano,
The various links you have provided were very helpful. I could kill the dynamiclinkmanager.
It seems that it is now working.
Thank you, your reply was very quick and your advices very good
Kitaguchi38
Date: Wed, 1 Jan 2014 19:39:00 -0800
From: [email protected]
To: [email protected]
Subject: problem with Adobe Premiere Elements 10 : error DW046
    Re: problem with Adobe Premiere Elements 10 : error DW046
    created by A.T. Romano in Premiere Elements - View the full discussion
kitaguchi38
When you get the message
it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
Do you go to the last AutoSave to open that or do you go to the save location of the project file (project.prel) to open that file?
Are you getting message to close the dynamiclinkmanager so that you can move forward?
If so, please check out dynamiclinkmanager location in the following link
http://helpx.adobe.com/photoshop-elements/kb/preference-file-locations -photoshop-elements.html
Have you seen this Photoshop Elements Forum thread with the same DW046?
http://support.muse.adobe.com/message/4771879
More later.
ATR
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Problem with Adobe Premiere Elements 12 using Scary Halloween template

I'm having a problem with Adobe Premiere Elements 12 using Scary Halloween template under Menu Theme. My problem is the red line is default to Scenes. I would like it to default to Play. How can I do that? Is it a bug?
Side Note: Other template default to Play Movie
Thanks

jeffrey caban
No bug. Just the way the .psd for the Scary Halloween template was put together.
You are going to have to get into the .psd for the Scary Halloween template and rearrange the
Layer Sets. Do you know how to do that? If not, I will give you very specific instructions on how to
do that.
You want the order of the Layer Sets to look like
That is what worked for me just now to get the disc menu Preview to open to the main
menu with the red highlight under Play.
We will be watching for your reply.
ATR

Problem with installing Photoshop elements 9 and adobe support advisor

Hi, I've received a graphic tablet with 2 programs: the first has been downloaded and works perfectly while the second, PSE9, has been giving me problems for at least a week!
I downloaded it and now I have a winzip file full of strange things (one of this is set up exe which tells me that I have to install adobe support advisor) and two files which said 3DF.tmp and PSEP9(1).zip.download and if I try to click them they tell me that I have to find on the Net the program to open them because I can't. And I don't know which program is required.
I tried a lot of times to download the adobe support advisor, I have enough space on my disc and my farewall is deactivated, but when the program begins I saw this annoyant message
cpsid_82829s5 Missing installation file bootstrapper error occured
with this code for a support from adobe 00-67325-032018052012
I unistalled it and retried, but nothing.
Please, I just want to use my tablet with the programs which are comprised in the package, why it's so difficult to download this damn photoshop elements 9????????????
Thank you

In the error message it doesn't tell me
"Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again,"
neither "Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem."
and I have enough space and I have Windows xp then I should be able to install it. I tried to unistall and install again the support advisor but nothing. I'm desperate.
Messaggio originale----
Da: [email protected]
Data: 18/05/2012 22.20
A: "Questionlady"<[email protected]>
Ogg: Problem with installing Photoshop elements 9 and adobe support advisor
Re: Problem with installing Photoshop elements 9 and adobe support advisor created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Did you try the steps listed in http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-b ootstrapper-cs5.html which was identified by the Adobe Support Advisor? If so can you please list each step and the result of those steps. This will allow us to best advise you on your next steps.
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Start a new discussion in Trial Download & Install FAQ by email or at Adobe Forums
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Im having a problem with my ps elements 8,download manager active x has encountered a problem

im having a problem with my ps elements 8,download manager active x has encountered a problem
adobe reader and acro manager has encountered a problem and needs to closed
-+++reg.exe has encounter a problem
-invidia graphics driver has stopped working properly.

Check out this link if any of the information in there can help you move forward:
http://kb2.adobe.com/cps/400/kb400530.html
Regards,
Ankush

Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone.

Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone. Can you help me please? Thanks a lot Nana

1) Apps are not part of the backup, only data stored by 3rd party apps. But you can redownload the apps for free again if you use the same account you did when you bought them the first time. http://support.apple.com/kb/HT2519
2) See this article http://support.apple.com/kb/HT1766 and find out what's in your backup.
3) Backup your itunes+ library (http://support.apple.com/kb/HT1382 and http://support.apple.com/kb/HT1751), which will copy your Mobile Applications folder, and save your iphone backup folder as well
In other words, maintaining a backup of your computer is essential.
When you resync your apps from your computer to the phone, make sure your computer is authorized again. http://support.apple.com/kb/HT1420

Problem with registering Photoshop elements 13

Hello,
it would be great if somebody could help with the following.
I have problems with regstering Photoshop elements 13.
The problem is described in Anmeldungs-, Aktivierungs- oder Verbindungsfehler | CC, CS6, CS5.5
I tried with all 4 offered troubleshootinh steps and found no issues -> I can access http://www.adobe.com, https://www.adobe.com and https://lm.licenses.adobe.com, firewall is switched off, time is correctly set and global sign root CA is installed in my trusted root store ...I still I cannot access adobe's registration server and complete registration.
Interestingly the following web page is offline: www.adobe.com/go/getactivated_de
Any ideas what could be the problem?
Is the registration service offline for German customers?
Am i missing something?
Thanks!
Kind Regards,
Stephan

After unzipping Photoshop Elements 13, I received a error message saying
that PSE had detected an impending shutdown of my computer, and that I
should shutdown and restart the computer. I had two button choices:
ignore or quit. Given those choices, I quit, then shutdown the computer
and restarted. I again unzipped PSE and attempted an install. This time I
got a error message saying an installer was already running and I should
shut it down. Having no clue as to how to shut down an installer, I
attempted (FOR 6 HOURS) to obtain assistance from Adobe technical support
and either waited for a return call, waited on hold, attempted to
communicate with someone who I could not understand from India, or was told
technical support was not available on the phone for PSE. I finally gave
up and went to Chat. There, attempting to explain what the problem was,
(see above), I guess I took too long to respond, the chatter closed the
chat, and I was not able to reconnect to chat. After 5 attempts were
denied, I contacted a friend who has computer operations experience. After
an hour of attempting various things, he told me to hit "ignore". PSE
installed correctly and I'm now using it. This was an extremely shoddy
performance by Adobe -- first a glitch in the install process, and then no
help from tech support.
On Thu, Nov 6, 2014 at 4:00 PM, Jeff A Wright <[email protected]>

Big problems with installion Premiere Elements und Photoshop Elements 12

Big problems with installion Premiere Elements und Photoshop Elements 12 auf Windows 7, shared technologies not found. Tried all tips and notes from the community (6 hours work), nothing helped./
Habe Riesenprobleme mit Installation Premiere elements und PS elements 12, gemeinsam genutzte Technologien werden nicht installier, habe alle Hinweise aus den Foren bereits probiert (6 Stunden Arbeit). Wer weiß wirklichRat?

Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?product=premiere-elements

Having several problems with Adobe Premiere Elements 13. Right now my worst is that when I add text to a clip, it goes out of "auto color" while the text is up. Help?

I'm having a number of problems with Elements 13. One is that, while in "play" mode, the sound will just stop happening. I have to click "pause" then "go" again and the sound comes back. It also stops playing on it's own, I have to hit "play" repeatedly. Just got the software, have been using it extensively for a week or two, and this just started happening.dor
Now today, when I add text to a clip, it drops out of "auto color" while the text is visible in the clip, then back into auto color when the text is gone. Any suggestiosn?

nikovichb
If we are looking at the same thing, you have called attention to one strange Premiere Elements 13 AutoColor/Titler interaction. This can be reproduced in the Expert or
the Quick workspace. I will demo this in the Quick workspace since that is where you have been working.
1. Import a still into the Quick workspace/Filmstrip.
2. With the still selected, go to Adjust Tab/Adjustments Palette/Color Panel expanded and just click on the Auto Color Tab. Close the Adjust Tab route.
3. Go to Text Menu/New Text/Default Text to open the project's Titler. When you do that you see the following and not the still over which the text title is to go.
And when you close the Titler, you then see the "Add Text" text title in the still.
The only solution that I can think of at this time is to create the text title and then apply the Auto Color to the still.
It is interesting that this only happens with the Auto Color in the Color Panel selected. If you do not click on
Color Panel and use the More options for Color adjustments, this behavior does not take place.
Deletion of Adobe Premiere Elements Prefs file does not correct this situation.
As for
I'm having a number of problems with Elements 13. One is that, while in "play" mode, the sound will just stop happening. I have to click "pause" then "go" again and the sound comes back. It also stops playing on it's own, I have to hit "play" repeatedly. Just got the software, have been using it extensively for a week or two, and this just started happening.dor
I think that here we need to explore project settings (project presets), properties of source media, and Timeline rendered and unrendered content prior to export.
Please review the above
a. verify if the Auto Color Text Title glitch that I saw is what you described in your situation
b. give the details of your project so that we can explore cause and effect for Timeline content playback irregularities as seen in the Edit area monitor.
Thanks.
ATR

Problem with Adobe Premiere Elements 11

Hello
Need your advice .
Problem Description:
Adobe Premiere Elements 11 (BOX)
After adding any the timeline material ( pictures or music or video) , 2-3 seconds hanging.
Then closes without any notification.
This program gave me a friend, not for need. He used it to me.
By not knowing at first I installed a Pr, and then my friend temporarily deactivate the license .
In the "Help" menu is available only " Deactivate" ...
It is a problem with the activation or something else?
Hardware:
Operating system Windows XP 32bit sp3
3GB RAM
Processor Intel Q8300 ( 4 cores )
motherboard Asus P5P41TD
video card nVidia GT220 - Latest drivers
Direct X 9.0c
Software:
last QuickTime
microsoft visual c + + 2008 redistributable
microsoft visual c + + 2010 redistributable
net framework 4
net framework 3.5
net framework 3.5 language pack
k-lite codec pack full
Help please .

-What model of camcordder is your video coming from and what format and resolution is it?
I tried to add a video with the two devices.
Samsung HMX-H300
Video settings added to the project:
Video: MPEG4 Video (H264) 1280x720 50fps 12009kbps [V:
HMX-H300 [eng] (h264 main L4.1, yuv420p, 1280x720, 12009 kb / s)]
Audio: AAC 48000Hz stereo 127kbps [A:
HMX-H300 [eng] (aac, 48000 Hz, stereo, 127 kb / s)]
Used settings:
PAL-AVCHD-AVCHD LITE 720p50
The same thing happens and another video.
Sony DSC-H5
Video settings:
Video: MPEG1 Video 640x480 30fps 104857kbps [V: mpeg1video, yuv420p, 640x480, 104857 kb / s]
Audio: MPEG Audio 32000Hz mono 64kbps [A: mp2, 32000 Hz, mono, 64 kb / s]
Used settings:
DSLR-480p-DSLR 640x480p50
the same result.
-How did you get the video from this camcorder to your computer?
Files are copied to the flash card to the HDD.
-Have you ensured that a video clip from this camcorder is the first clip on your timeline so that the program can match its project settings to your video specs?
Yes. Video clip from this camcorder is the first clip in the timeline.
Parameters of the project and the video above.
-When your project settings match your video specs, you will NOT see a yellow orange line along the top of the timeline, above your video clips, in Expert mode. Is this the case with your project?
No. I suspect that the problem occurs in the video is displayed on the timeline.
Because the assets of the project and put the video thumbnail is displayed on this video.
at the time of the drop on the timeline displays only rectangular frame that meets the duration of the video itself. let go of the mouse button. Displays only the blue rectangle.
Thumbnails of the first and last frames do not appear. takes 2-3 seconds and Pr closed.
I believe that until you see the yellow line is not reached.
-Have you ensured that any photos you use are sized to no larger than 2000x1500 pixels in size?
Yes, size is not more than 2000x1500
- You're using a somewhat antiquated 32-bit operating system that can make limited use of your RAM load (which may explain why you only have 3 gigs of RAM), so you'll need to optimize your workflow by matching project settings to your video as closely as possible in order for the program to work effectively and stably.
yes, you're right. need to upgrade to 64bit. so I put 4GB of RAM, but I can not install 64bit Vindovs. no time. and available only 3.25 GB.
I would add, I hope it will help isolate the problem.
I've been tracking work in process monitor Pr. the very moment when it closes when you move the video on the timeline.
begins after the closing lines
Registry
RegOpenKey
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ContentAnalysisData.dll
Before doing so, refer to
File System
C:\Documents and Settings\All Users\Application Data\Adobe\Premiere Elements\11.0\Online\DVD Templates\All_Lang\General\(A) Fun\it_IT_FUN_PAL_S_SM_OUTPUT_s_prv_sm.png
and the like ...
I turned drvatson. now the error appears as a window.
System disk, and on which stands Pr error checking. there are no errors.drive on which stands Pr error checking. There are no errors.

Installation problem with Adobe Photoshop Element 10

Good day
I purchased the Photoshop and Premiere Element 10 suite and I had no problem the first time I installed it to my computer. However because the first time I installed it in french and want to change for english to I uninstalled both.
When reinstalling I had no problem with Premiere however Photoshop Element refuse to reinstall giving me the error message ''Failed to install Share technologie''
I turned off both antivirus and firewall and it does not work
I need help

Uninstall each and every bit of Adobe software on the system, including Adobe Reader etc., then try again. You may also need to delete the caps.db in C:\Program Files (x86)\Common Files\Adobe\caps.
Mylenium

Problems with Adobe Premiere Elements 4.0. HELP?

Hello!
I've been trying to edit a short film for weeks now but I have quite a few problems with Premiere Elements 4.0. To start with I have a Windows 7 Toshiba Satellite L750-16L with Intel Pentium.
The first and main problem is that I can't import AVCHD (.mts) and Quick Time (.MOV) footage. I have a K-Lite Codec Pack to let me import and export certain types of footage but it seems to not like the footage I want to import.
Another problem I have is that I can't export the project without the program crashing, and sometimes it just crashes or freezes randomly.
I've tried emptying The Cache and using diffrent project settings but with no success.
If anyone has any suggestions they would be greatly appreciated as I'm stumped about where to go from here.
Thanks,
Jack.

Truemanz
True. AVCHD was not supported until Premiere Elements 7. Those with Premiere Elements 4 on Windows typically converted the AVCHD to another format so that they could use Premiere Elements 4 as the video editor, providing they had enough computer resources for the task. Yet, there were some who could use AVCHD with Premiere Elements 4.0, but they were the ones working from a Sony Vaio that offered a special plug-in for the AVCHD support and the same computer resources considerations.
Putting aside the AVCHD.mts.
What has not been mentioned yet is your report of not being able to work with what you describe a QuickTime (mov) footage. What are the properties of this footage...video and audio compressions, frame size, frame rate, progressive or interlaced, etc? Do you have the latest version of QuickTime installed on your computer with Premiere Elements 4? And, is your Premiere Elements 4 set Run As Administrator and/or from a User Account with Administrative Privileges?
Versions of Premiere Elements earlier than 10 are 32 bit applications which run into limitations of the 32 bit operating system. Computer resources and the demands on it from a large sized project may enter into the mix. But, let us clear up the QuickTime (mov) footage situation.
Thanks.
ATR

Problems with Adobe Photoshop Elements 11

I recently purchased the above and I am having problems with colour. When trying to work with a photo the colours are not true to the original. I have checked the inks and have checked the printer. When copying somthing staight from the printer the colours are perfect. I have only had this problem since I installed the above. What can I do to rectify this problem. Cheers. J Briggs.

Welcome to the forum.
Unfortunately, you have posted to the Premiere Elements (video-editing program) forum.
I will Move this to the Photoshop Elements Forum for you.
All of your links and e-mail subscriptions will follow.
Good luck,
Hunt

Problem with install Premiere Elements 12 trial version

Dear support
I have a little problem with install Adobe Premiere Elements 12 (trial)
During the installation I get the message (in German) Während der Installation des folgenden Produkts ist ein Fehler aufgetreten: . Starten Sie Ihr System neu und versuchen Sie es erneut.
I installed the SW in two different notebooks. Unfortunately I get the same message on both notebooks.
Below I have make some print screens during the installation and the error message.
second picture is the error message.
Could you help me in this case what I can to do?
Thanks in advanced for you support.
Best regards
Murat Tan

Try the basic troubleshooting steps :
Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/ )
--> It’s already enabled
Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-servic es-windows.html )
--> I have disabled it.
Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
--> I have disable it.
Reboot and Install in the enabled Administrator account and check.
Murat Tan
PC-Supporter/Telecom
Kistler Instrumente AG
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Direct +41 52 2241 911, Main Office +41 52 224 11 11
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Problems with a clock element

Good Morning,
I just need your advice. I am trying to code a clock element with the java2d. What i thought about is just a string that is repainted each second or minute, depending on the format of the time.
Of course, I don't want to block the main thread with this task, so i tryed to put it into its own one, that can run in the background, calculating the time and write it out.
And this is where my problems start. The element lies in a JPanel and will be called and started by the paintComponent() - function of the JPanel. The call will start the clock thread, and within this thread, i will clear and repaint the timestring.
The thread is started proparly, the functions are called and everything - but nothing appears on the screen.
I think the problem is more the call of the function than the function itself - do I have to go through the JPanel each time I want to repaint the string? Thats what I want to avoid.
This is the run()-function of the clock-element. the Graphics2D will be stored within the class with the first call by the JPanel.
     public void run() {
          mRunning = true;
          while(mRunning) {
               mText = DateFormat.getTimeInstance(mType, Locale.GERMAN).format(new Date());
               if(mTransform) {
                                     //Just to draw the string
                    this.transformTimeElement();
               }else {
                                     //Just to draw the string
                    this.drawTimeElement();
               try {
                    Thread.sleep(mSleep);
               } catch (InterruptedException e) {
                    //empty by purpose
     }

import java.awt.*;
import java.text.DateFormat;
import java.util.*;
import javax.swing.*;
public class TimeSetup extends JPanel implements Runnable {
    Thread thread = null;
    String mText;
    protected void paintComponent(Graphics g) {
        super.paintComponent(g);
        g.drawString(mText, 25, 25);
    public Dimension getPreferredSize() {
        return new Dimension(240, 50);
    public void run() {
        boolean mRunning = true;
        long mSleep = 500;
        int mType = DateFormat.MEDIUM;
        while(mRunning) {
            mText = DateFormat.getTimeInstance(mType, Locale.GERMAN).format(new Date());
            repaint();
            try {
                Thread.sleep(mSleep);
            } catch (InterruptedException e) {
                //empty by purpose
    private void start() {
        thread = new Thread(this);
        thread.setPriority(Thread.NORM_PRIORITY);
        thread.start();
    public static void main(String[] args) {
        TimeSetup test = new TimeSetup();
        test.start();
        JOptionPane.showMessageDialog(null, test, "", -1);
}

Problem with workspace in elements 9

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