Problem with your mailboxes

I keep receiving error "there is a problem with your mailboxes" and my mail keeps quitting. Any ideas?

Answered!

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There is a problem with your mailboxes. Try clicking Quit-

"There is a problem with your mailboxes." "Try clicking Quit and then opening Mail again. If this message reappears, click Quit and Rebuild index. The next time you open Mail, it will import your messages."
This error has become more frequent every day as I use Mail. Luckily, I found through another thread in this Help Discussion Forum that the Avast Security App for Mac has a hard time with large mailboxes in the Mail.app:
http://discussions.apple.com/thread.jspa?messageID=9477497&#9477497
The solution appears to be as simple as un-checking "Mail Support" in the Avast "Preferences…" and the issue will be resolved.

Answered!

There is a problem with your mailboxes!

I keep receiving this message when I attempt to open mail:
"There is a problem with your mailboxes.
Try clicking Quit and opening mail again. If this message reappears, click Quit and Rebuild Index. The next time
you open Mail it will import your messages."
I have tried doing this and it gives me the same message each time and I can not access Mail. I am traveling and do not have any disks with me. I need to restore Mail or find away to fix the problem. I do have a Time Machine backup with me and I am not sure if I can restore the Mail application from a day before it went bad.
Thanks for any help you can give me!

You are absolutely right! I should go and buy myself a PC and then start that up when I am frustrated with Apple products :-) My point was only that Apple products seem to have taken a turn for the worse recently, but they have definitely still not sunk to the level of a common PC :-)
That said - I have another frustrating problem which you might be able to help me with? I know this is probably not the correct place to post it, but I would very much like to hear if you have a solution:
I attempted to open up my iphoto yesterday and discovered that the recent update has managed to make (almost) all of my photos disappear. I panicked for a few minutes because I have not done a backup since my Time Capsule broke down about 9 months ago, but then I found them in another user profile on my imac, so I know that the photos are still there - just not showing up when I open iphoto in my default profile. I received some sort of message along the lines of: "you cannot view photos with this version of iphoto" and then I had to "upgade" or "quit". I chose the first option and... presto!... I only had 20 photos in iphoto - instead of 8000.
Do you have any idea what I can do to bring all of my photos back? Someone suggested that I should download the 9.1 version from the Apple website, but I haven't tried that yet. Sorry for troubling you with another issue - unrelated to the originial post - but judging by my recent experience, you are the best apple-problem-solver available on the internet :-)

"There is a problem with your mailboxes, please quit and rebuild index"

Is the error message I am seeing about every 5 minutes now but hadn't seen ever until about 2 weeks ago. What is wrong with Apple Mail and how can I sort this out? Rebuilding does nothing apart from waste my time.

rebuild the entire mail index. quit mail and delete the file home directory/library/mail/envelope index. then start mail and say yes when it asks to import your messages. see if it works ok after that.

"There is a problem with your account..." when opening online OneNote file within local OneNote app

Hi,
We have a tenancy DirSync connection a small number of staff so that they can have access to SharePoint, Visio and OneNote Online. When one such user logs onto the http://[groupsite].sharepoint.com site on his Windows 7 PC with Office 2013 installed,
he can access the site successfully. He might then open a OneNote file online. However, if he was to then click the "Open In OneNote" button from the toolbar, and clicked "Yes" to the Microsoft OneNote Security Notice:
"Microsoft Office has identified a potential security concern. This location may be unsafe".
... and then sign in with the same account to this box
... and then enters his correct credentials into the next "Sign In" window, it returns with the following message:
"There is a problem with your account. Please try again later".
Finally, the following message is returned within the MS OneNote app:
"We couldn't open that location. It might not exist or you might not have permission to open it. Please contact the owner of onenote:https://[groupsite].sharepoint.com/sites/....one#SharePoint Team Site for more information."
The user has reinstalled MS OneNote 2013 on the PC with no change. We have also removed all cached credentials from within Windows Credential Manager and rebooted with no success. The user can access all web-based resources such as SharePoint, OneNote and
Visio, and he can open web-based Visio files locally on the locally-installed Visio app with no issues. This problem is specifically experienced when opening an online version of OneNote locally on a PC that has either MS OneNote 2010 or OneNote 2013.
Any assistance that you may be able to provide would be greatly appreciated.
Regards,
Brian

Thanks Maurice, for your reply.
My Windows Account is already used to log into OneNote. It is the same Windows Account used to log into, and access online, the SharePointOnline, OneNote Online, etc., services. I tried, indeed, to sign out from my account within the client-version of OneNote
but it returns the message "We can't remove Windows accounts".
Again, this is the only account that has been used with this installation of OneNote, and it is that which has been uploaded by way of DirSync to Azure. It works for online versions of OneNote items, SharePoint and Visio, and for VisioOnline-based files
that are opened within the local client-version of Visio. When trying to open the OneNote Online notebook within the local client-version of OneNote we get this issue.
I have reinstalled Office with no success.
Any help that you can provide in this regard would be greatly appreciated.
Regards,
Brian

I just moved my itunes library from a win 7 computer to a win 8.1 computer. Getting an error message "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. Can't play CDs or get audio file from web!

Help! I just moved my itunes library from a Win 7 computer to a new Win 8.1 computer following the instructions on the itunes website. Everything is good except I'm getting an error message on the Win 8 computer if I try to play a CD or get an audio file off of the internet. I get an error message that says "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. I don't know where to look for or fix the audio configuration on the win 8 computer. As far as I can tell the iTunes configuration looks the same as on the other computers in the house. At this point I don't dare plug my ipod touch into the Win 8 computer for fear it will get messed up.

I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
To listen to music I imported the iTunes Library in Windows Media Player and changed the audio output using the following instructions: http://windows.microsoft.com/en-us/windows7/c00d11ba
However, I would also like to rent movie's from iTunes,
Would be great if iTunes would let you choose the output device, too, like most other applications using sound from Skype to Windows Media Player,...

Problems with your HP printer after upgrading to Windows 8.1

If you are experiencing problems with your HP printer after upgrading to Windows 8.1 please click on the below link and install the HP Print and Scan Doctor and run the utility to fix the issue.
www.hp.com/go/tools.
I was an HP employee
If I have helped you solve your issue please mark it as solved
**Say Thanks By Clicking on the Kudos Star**

Hi.....my laserjet 1536dnf mfp was working perfectly with win 8 pro....then I installed win 8.1 pro and now the computer ,which is part of a network,can not communicate with the scanner of the printer--it prints just fine. On another computer (running win 7 ) on the same network, the scanner and all other printer functions work just fine.
I have tried installing the latest drivers from HP......scanner still not "communicating" with computer.....also temporarily disabled firewall.....please help...all the best -David G (gossat)

Time Machine and "might be a problem with your network"

Hi! My Power Mac is from 2008, and I'm in the middle of replacing my hard drive. Here's a summary of what I've gone through, including various trouble shooting...
OK, the hard drive dies (all of which I wrote about in an earlier thread and, I think, not very relevant for this thread). While waiting to buy my replacement, I created an external bootable drive, hooked up via FW800. I created a new User Account, and then I used the Migration Assistant to bring in all the user settings, files, etc, from my Time Machine. It took many hours and and during the stage when it was transferring files, it gave me the prompt: "There might be a problem with your network. The other Mac is not responding. Make sure that all of your network devices are connected and turned on. Also, make sure that your Ethernet cables are still connected properly to your computer and to the network, or if using AirPort, that the base station is in range and turned on." After clicking "Continue" got me nowhere, I clicked Cancel, and it was a very incomplete migration [no apps, no files]. I didn't sweat this since this external drive is a temporary solution anyway.
Tonight I came home with the new internal drive, installed it, installed Leopard, and began the Setup Assistant. I got the same prompt as last night. NOTE: This time with Setup Assistant; last night was with Migration Assistant.
I notice from reviewing the boards that this Time Machine glitch seemed to happen a few years ago, in Leopard, and maybe hasn't happened since. But I haven't read a thread with a solution. (Maybe I missed it?)
A few things come to mind:
1. Could there be an issue with the fact that the computer is only 10.5 and many of the files/apps may have been installed when I was running 10.5.8? I'm just tossing that out there. For instance, what if I set up an initial User account, then updated the software to 10.5 and THEN used Migration Assistant to bring in the older account?
2. Soon, since I'm reinstalling Leopard, I'll get the prompt to use Setup Assistant, and this time I'll just select account settings and apps. I'll bring in the files manually, later. Since the progress window seems to get hung up during the file-transferring stage, maybe I'll have better luck if I skip that.
If anyone has any suggestions, man, I'd be way grateful!
Thanks!

"try trashing the timemachine.plist in your original user's Library>Preferences."
I didn't even get to that step. Here's what happened.
I went back to my original Admin account (the one I restored via Setup Assistant, from my Time Machine backup), and ran Migration Assistant again. I selected Applications only and when it gave me a prompt about the account name already existing. So, I created a new account name (TEMP 1, I called it).
All of my applications were restored.
Next, I tried it with all the files and folders. It didn't give me the duplicate name prompt this time. It copied all my flles and folders over.
Was it perfect? Well, a lot of the apps need some fresh registration and some upgrading, but I suppose that's to be expected. Or is it?
While I feel like this problem is in my rear-view mirror, I'm still interested in your suggestons for a Time Machine altenative.
Thanks again for your advice!

"There is a problem with your Iphone..."

So I purchased my Iphone off trademe last year, it did not come with warranty ect.
About 3 weeks ago I dropped my iphone in water, I put it in rice + silica gels in a sealed zip lock bag for about a week.
It was working fine for about 2 days and it suddenly collapsed;
- it does not charge properly, the battery is always on either 1% or 100% but whenever I pull it out of the charger, it turns off immediately or stays on for about a minute or so and shuts off.
- It charges for a little whenever I plug it into my Mac, but then turns off after 5 min or so of charging and then blinks off and on with the apple logo continuously until I have to plug it into my wall charger.
- It does not function properly unless it is plugged into my wall charger. It works for about 15 min and then turns off, automactically turning back on with the IOS 6 start up screen. Whenever this happens I have to turn it back off and then on for it to return to normal.
- I have restored it once successfully, and it worked perfect, but I forgot to charge it over night and it went all funny again.
So now, I have tried restore it again. I connected my iphone to itunes, and my iphone successfully stayed on throughout the process of restoration. But then as soon as it finished, my iphone was supposed to restart but it started blinking on and off which made me have to connect it back to my wall charger. So now it sometimes works normally whilst connected to the wall charger, but usually it continues to turn off and on with the IOS 6 start up screen. When I slide the 'set up' slide, it comes up with the image of the USB cord and Itunes saying 'Connect to Itunes. And so, I do. But then it comes up with the very annoying message "There is a problem with your Iphone, please go to your nearest apple store...ect." on itunes, but in my iphone it says "Connected to itunes." but I have no idea what to do next? I can't put it into recovery mode because it doesn't charge properly on my mac, so it does not turn back on no matter how long I have charged it for.
I have NO idea what to do! And I need itunes to back up my phone!
Any help is very appreciated!
Does anyone know what I have to do to get my battery working normal again? And what I have to do to get my itunes to "not have a problem with my iphone?
Thank you!

kaheejazminelee wrote:
...I have NO idea what to do! And I need itunes to back up my phone!
Any help is very appreciated!
Does anyone know what I have to do to get my battery working normal again? And what I have to do to get my itunes to "not have a problem with my iphone?
Thank you!
I hate to tell you this, but there is most likely nothing left on the phone to back up. If youdidn't have it backed up already, it's too late now.
As for getting it working again, make an appointment at the genius bar. You'll need to pay for an out of warranty replacement.
That one is almost certainly toast.

Error message after upgrade to iTunes 11: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly." At this point my PC running XP loses all audio.

Several attempts to upgrade to iTunes 11 have failed. After an upgrade to 11 the error message reads: "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly." At this point--after the upgrade to iTunes 11--my PC running Windows XP loses audio playback for all functions--in iTunes, in the browser and the volume icon disappears from the System Tray. Only by removing iTunes 11, and then using System Restore to turn back the OS settings can I return the PC to normal functioning.
I did that. I reinstalled iTunes 10.5. Everything seemed fine, but when I try to plug in and copy a CD to my iPhone 4S an error message reads roughly: 'iPhone 4S requires iTunes 10.5 or higher to work.'
What might be the problem with my audio configuration?
Why doesn't my iPhone 4S work with iTunes 10.5? It used to work with iTunes 10.5.
Please advise.
ep

This forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards.

Bought a 2nd hand iphone4. On the screen it shows "Connect to itunes" after connecting it shows in my itunes "There is a problem with your iphone" Pls help me what to do next? Thanks

Hi. I would really appreciate if someone could help me find a way to solve my problem. I bought a second hand iphone4 from my friend's friend. I fully trust my friend coz she said this iphone is working but it was handed to her lowbat so i get home i recharge it immediately and after charging it, i open and it shows to select language and country and i did select. After this it shows on the screen "Connect to itunes". Then i plug it in to my laptop and connect to itunes. It shows in my itunes " There is a problem with your iphone". Please visit the Service Answer Center to find answers to all your questions etc. To find your nearest Apple Store pls click here. I know i was so stupid to fully trust and paid before i check the phone. Can anybody pls help me with my problem.

It's probably broken. Is there an error number displayed by iTunes?

When I connect my I pod shuffle to USB it shows an error message - " I Tunes has deducted a problem with your audio configuration. Audio/Video playback may not operate properly" due to this problem each and every earphone am inserting goes unusable

When I connect my I pod shuffle to USB it shows an error message - " I Tunes has deducted a problem with your audio configuration. Audio/Video playback may not operate properly" due to this problem whenever i connect earphone each and every earphone gets un usable. Already made a factory reset. please arrange for a rectification.. :'(

Hi Ganeshpandianm,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371?viewlocale=en_US
"iTunes cannot run because it has detected a problem with your audio configuration"
Cheers,
- Judy

There was a problem with your order.

I am trying to order CreativeCloud subscription (using upgrade option) but I keep getting an error "There was a problem with your order." after credit card is beeing processed. I tried it for several times but no success. My card details were entered correctly, card isnt expired and limit isnt exceeded.
Any ideas what could be wrong?
Thanks,
Stanislav

Hi Svizual,
Are you still facing the issue?
-Dave

Order Prints: A Problem With Your Order...

Does iPhoto store your order somewhere so you can order again?
After my wife spent hours cropping and ordering 290 pictures from the last year, we received an email saying we had A Problem With Your Order. We found a movie, AVI brand, that was included in the order and must have cause the problem.
It says to fix the problem, which we did, and resubmit. Does that mean we start the order process all over again?
Thanks

It says to fix the problem, which we did, and resubmit. Does that mean we start the order process all over again?
Yes - you can ask Apple for final verification - http://www.apple.com/support/photoservices/orderstatus/
LN

I have a problem with your app store, always I want to update a new app, I want to know what Schiffer and novelty app! Most of my applications are in English, and they write what the improvement and renewal are written in English, and I do not speak the

Hi
I have a problem with your app store, always I want to update a new app, I want to know what Schiffer and novelty app! Most of my applications are in English, and they write what the improvement and renewal are written in English, and I do not speak the language! I try to copy the text, color (gray) is not successful, the variance can it, so we can copy the text and translate?
I thank you for your help, it can help to humanize

You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..

Problem with your mailboxes

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