Problem:ZEN Micro-no connection after update from v1 to v2 firmw

description:
my system: win XP, SP2; ZEN Micro firmware: version 2.2.02
i tried to update the firmware (because of the battery problem) on my pc (described above) - firmware update wasn?t possible (some flash program error). because of that i updated the Zen on my Notebook (XP, SP2).
the update worked out without any problems - i was able to restore/re-sync my songs with WMP on the notebook.
BUT: when i plugged the ZEN back on my PC - it wasn't detected anymore. from this point on i tried several driver installations, de-installed all creative software, installed it again - everything without any effect, i did read all recent post about alike issues and tried all given help-solutions -> without success.
SO what can i do now?
thx to all

joemck wrote:The new firmware doesn't require ANY Creative software to be installed on the computer. In fact, the ond Creative drivers might interfere with the player being detected.
I doubt it will interfere.
freeskier8 wrote:hi!thx for your answer BUT: i?ve now de-installed anything that has creative in it'ss name.after restarting the pc and than plugging on the ZEN - it says: new hardwear found "creative ZEN.." but then a window opens with an "assistant to search for new hardwear" - it trys to find new software...but it does not find any and the player stays non-detected.thx
The drivers are provided by Windows Media Player 0, and located in the C:\WINDOWS\INF folder. Try pointing the device there to see if it picks up on the drivers. Also have a look here in the Zen FAQ at Nomadness.net for more advice on troubleshooting MTP connections.

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[Edit]Problem with Zen Micro when connected to PC-- cleared but another prob

Hello,
My problem is that my Computer (winxp, sp2) does not identify my zen micro any longer. few days ago it worked perfectly but now it doesnt work.
my zen micro has the firmware with the MTP/plays for sure
I had installed the things from the cd, when I bought it, that was in the package and then new drivers and the new applications, so two programs. (I had two Zen Micro symbols on my desktop but I could only use the program with MTP)
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Regards
eX
by the way: new forums look good Message Edited by expredator on 02-07-2005 09:22 PMMessage Edited by expredator on 02-08-2005 0:57 PM

ok guys, I almost solved the problem. I used the rescue mode, used clean up, and now the folders are not empty and I can copy songs into my Zen Micro.
But the playlists are "empty". Also when I want to create a new playlist it says that my mp3-player is not connected ?! But it is! I can copy files into it!
I also cannot synchronize it with WMP0.
I reinstalled software and it didnt help...
So what can I do? It is connected but I cannot edit my playlists.
Is there any way to edit the playlists via the mp3-player and not over the pc?Message Edited by expredator on 02-08-2005 :00 PM

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~~~~~~~~~~~~~~~~~~~~~~~
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~~~~~~~~~~~~~~~
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 Cheers, Tom

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Problem:ZEN Micro-no connection after update from v1 to v2 firmw

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