PROBLEMA AL ABRIR AUDITION

HOLA AMIGOS DEL FORO. TENGO UN PROBLEMA CON ADOBE AUDITION EN CUALQUIER VERSION. DESPUES DE INSTALAR EL PROGRAMA Y ABRIRLO, LA PANTALLA SE PONE OBSCURA Y TENGO QUE REINICIAR LA MAQUINA. HAY ALGUNA MANERA DE EVITAR ESTA MOLESTA SITUACION? MI MAQUINA ES UNA LAPTOP DE TOSHIBA CON TODO EL SOFTWARE ORIGINAL DE FABRICA, SERA QUE ESTO PROVOQUE ALGUN BLOQUEO CON WINDOWS? DESCARGUE UNA VERSION DE PRUEBA PARA VER SI MI SOFTWARE ERA EL CAUSANTE, PERO EL RESULTADO FUE EL MISMO.
MUCHAS GRACIAS POR SUS GENTILES ATENCIONES
ATTE: EL KUPI

Extraño que hable de Photoshop en la ruta y no de Illustrator,..
Prueba a abrir otro programa y en el menu de Ayuda sal o cierra la sesión (Sign off) te avisará que va a desactivar una serie de programas instalados de CC. Comprueba que incluye a Ai.
Acepta y cierra ese programa.
Desinstala entonces Ai (Illustrator CC). (Desde Aplicaciones>Desinstalar Illustrator CC)
Vacia la papelera y reinicia el Mac (no es imprescindible)
Entra de nuevo en el panel de Creative Cloud con tu Adobe ID y reinstala Ai, mira antes en el icono en la esquina sup. dcha. Opciones de donde instala (y el idioma) para comprobarlo.
Prueba ahora a iniciar Ai.
(Te pedirá entrar en sesión o registrarte ya que habías dejado desactivadas las aplicaciones CC)
Confirma por favor si funciona, y marca entonces tu pregunta como solucionada. Gracias.

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    Prueba a abrir otro programa y en el menu de Ayuda sal o cierra la sesión (Sign off) te avisará que va a desactivar una serie de programas instalados de CC. Comprueba que incluye a Ai.
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    Entra de nuevo en el panel de Creative Cloud con tu Adobe ID y reinstala Ai, mira antes en el icono en la esquina sup. dcha. Opciones de donde instala (y el idioma) para comprobarlo.
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Google translation:
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