Problema backup con WD Smartware 2.0.1

Ciao a tutti. Da qualche giorno a questa parte ho avuto un problema  con WD Smartware e il mio My Passport da 1 TB..Cioè quando inserisco l'hard disk non parte il backup automatico. allora provo ad eseguire il programma e anche manualmente non si avvia (a dire il vero si avvia perchè la barra in alto dice "copia file" ma dopo due giorni che l'ho lasciato così non ha caricato niente.. ). Cosa dovrei fare? Mi sapreste aiutare?

Salve, anche io ho lo stesso problema. Da qualche giorno ho acquistato un my passport ultra da 1.0 tb. Su windows 7 il backup funziona solo al primo avvio poi quando riprovo a riavviarlo in un secondo momento non funziona più. Nella schermata in alto nella scheda backup dice 'copia dei file in corso' ma in realtà non copia nulla. Addirittura si windows 8.1 la scheda backup non si apre proprio. La versione di SmartWare è la 2.4.12.

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