PROBLEMA CON OFFICE 365 - OUTLOOK-

BUEN DÍA.
ESCRIBO EL PRESENTE, PARA SOLICITARLE SU APOYO TÉCNICO, YA QUE UTILIZO AL 100% EL OUTLOOK EN LA VERSION DE OFFICE 365, Y HACE COMO 1 SEMANA HA PRESENTADO PROBLEMAS, LENTITUD EN CAMBIAR DE CORREO A CALENDARIO, O PARA VISUALIZAR CORREOS O CITAS AGENDADAS, SIMPLEMENTE APARECE EL PUNTERO DEL MOUSE DE COLORES, COMO SI ESTUVIERA LEYENDO Y ES MUY TARDADO CAMBIAR DE UNA PESTAÑA A OTRA, ESTE PROBLEMA SOLO SE PRESENTA EN OUTLOOK.
SIN OTRO PARTICULAR LE SOLICITO SU AMABLE RESPUESTA YA QUE ESTOY ME IMPIDE CONTINUAR CON MIS TAREAS DIARIAS.
SALUDOS CORDIALES.
GRACIAS.

As Office is not an Apple product, I strongly recommend asking in the Microsoft Office:Mac forums here:
Office for Mac
Everyone there is a Mac user AND an Office user, something you can't say about Apple's forums. You will get the fastest help there and I think you will find the contributors more than helpful.

Similar Messages

  • Office 365 Outlook prompts for password whenever outlook is restarted.

    Hello Folks,
    We have recently deployed Office 365 (We had Kerio email system previously, But we did not do a migration).
    The problem is 
    Office 365 Outlook prompts for password whenever outlook is restarted
    Tried the following workarounds, 
    1) Logon network security under More
    Settings on the Microsoft Exchange Security tab
    is set to a value other than Anonymous Authentication
    2) Tried removing the Generic Credentials from Credential manager.
    The is issue is only for some users (Majority). 
    (OS Platform: Windows 7/Windows 8).
    Thanks in Advance
    Murugupandian Pandi

    The first thing I would recommend to do is to make sure that your install missing Outlook updates and try again.
    I would also recommend asking them in this forum: https://social.technet.microsoft.com/Forums/en-US/home?forum=outlook
    This posting is provided AS IS with no warranties or guarantees , and confers no rights.
    Ahmed MALEK
    My Website Link
    My Linkedin Profile
    My MVP Profile

  • Problem linking SharePoint 2007 calendar to Office 365 Outlook

    Hello,
    I'm trying to link our SharePoint 2007 calendar to my Office 365 Outlook on my Surface Pro 3 running Windows 8.1. The problem is, the Actions button in our Sharepoint calendar does not have the "Connect to Outlook" option visible at all. I've done
    the connection multiple times and everything should be in order, but now trying to do this with our new Office 365 & Surface Pros this problem occurs. I tried it with two different Surface Pros, neither have the Connect to Outlook button available.
    Any ideas?

    Having been working on a very similar project for a good few months, I could probably write a novel on this.
    First, forget about the tool, there's isn't a golden utility that'll do everything for you.  This is due to the two generation gap between technologies and the move from on-premise to cloud.  Simply throwing a tool at this and hoping it'll work
    will cause you problems.
    First, analyse your SP 2007 environment and work out what you think your pressure points will be.  For us, there were plenty, such as: -
    Custom workflows
    Densly populated lists
    Changes in functionality, content types and so on
    Obsecure changes to web part functionality
    You'll want to see HOW any tool you look at handles these issues.  We ended up using Metalogix Content Matrix, which has a few troubles moving workflows and custom forms.  In the end these were recreated manually.
    Steven Andrews
    SharePoint Business Analyst: LiveNation Entertainment
    Blog: baron72.wordpress.com
    Twitter: Follow @backpackerd00d
    My Wiki Articles:
    CodePlex Corner Series
    Please remember to mark your question as "answered" if this solves (or helps) your problem.

  • Office 365 Outlook 2013 client not displaying embedded HTML graphics in message body

    I am using Office 365 Outlook 2013 client for Gmail and my Service Provider e-mail through POP/ SMTP configuration.
    The e-mail message is not displaying the embedded HTML graphics.
    How I can I get it to display the embedded graphics?
    I have no problem when I was using Outlook 2007 client, when got this problem after I started using Outlook 2013.
    Please helps.

    Thank you for sharing your solutions and experience here. It will be very beneficial for other community members who have similar questions.
    Tony Chen
    TechNet Community Support

  • Configuring office 365 outlook on blackberry devices

    Hi,
    Anyone help me to how to configure office 365 outlook on blackberry devices . 
    My customer is already using blackberry server for exchange 2007 .
    So can i configure outlook for office 365 on existing blackberry devices or do i need to setup anything on blackberry server.

    1. Remove the On Premises BB account
    2. Create a user in BBCS
    3. Set a Activation Password
    4. Need to wait for 20 min
    5. Configure the mail in BB device.
    Note: Considering your mail box has been migrated and user MB in cloud.
    Regards Chen V [MCTS SharePoint 2010]

  • Office 365 Outlook is now frozen. I cannot open outlook folders or mail. Can't access Options either. Works fine in IE.

    Office 365 Outlook is now frozen in Firefox.
    I cannot open Outlook folders or mail.
    Can't access Outlook Options either.
    Works fine in IE.
    Running latest Firefox, Win 7 and Office 365/Office 2010
    Cheers
    John

    LOL It worked! Thanks for your help. I will keep this handy in case I need to do it again!

  • How sync office 365 outlook with iphone

    How do you sync MS Office 365 outlook calendars and contacts with an iphone

    Welcome to Apple Support Communities
    Microsoft has just released Outlook for Office 365 users for iPhone, so you just have to install it and open the app

  • Office 365/Outlook 2013 Shared Mailbox Sent Items Problem

    I've only been able to find an answer for this problem for Outlook 2010, and that doesn't work for 2013.
    I'm trying to make the sent items for a shared mailbox save to the sent items of that mailbox, not my mailbox.  I got the deleted items to finally work, I just need to get the sent items to work now. 
    I've read about this key:
    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options\Conversations
    But I don't have the conversations folder, should I make it?
    I've also seen this:
    HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences\DelegateSentItemsStyle
    But that doesn't seem to work with Office 2013.
    Any ideas?
    Thanks

    We have the same problem with a client. We are using Office 365 with Outlook 2013 on a RDS Windows Server 2012 R2. I can't find the HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences
    folder in the registry. HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\ is as far as it gets.
    Even when we sent from the Office 365 online mailbox and fill in the from address, the sent mail is stored in the sent items folder from the user instead of the shared mailbox.
    I've searched everywhere for a solution, but I haven't found one yet.
    Regards,
    Steve
    If a key does not exist, you need to add it - Outlook doesn't create keys it's not using. :)
    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

  • Problem: Firefox + Office 365 + PDF

    Hi, I seem to have found a tricky problem with Firefox 23.0.1, Office 365, and PDF.
    After multiple trials, the problem occurs only when I try to attach a PDF to an email (using Office 365) while using Firefox.
    After attaching the file to the email, the PDF attachment becomes corrupted.
    If I try to open the PDF I created by downloading it back from the email to my desktop I get this Adobe message: "There was an error opening this document. The file is damaged and could not be repaired". The same file, before the uploading process, could be opened smoothly.
    Apparently:
    1) It happens with all PDFs.
    No change observed if I use PDFs from other people's computer. No change observed if I save or "print" them from a .DOC version. No change observed if I attach PDF found on the internet (scanned images, documents etc.). In all cases, the problem OCCURS.
    I tried by attaching other files (.docx) = NO problem observed.
    2) It happens only if I download the file back to the desktop or if open the file with Adobe through Firefox after it has been uploaded/attached to the email.
    I tried opening the file (after it has been uploaded/attached) with the Office 365 preview mode = NO problem observed (I can preview the PDF).
    I tried opening the file with Adobe Acrobat X Pro = the problem OCCURS.
    I tried opening the file with Adobe Reader XI = the problem OCCURS.
    I tried deactivating/reactivating the Firefox Adobe Reader plugin= the problem OCCURS.
    3) It happens with Office 365 only.
    This is the webapp used by my University mail account.
    I tried with Firefox 23.0.1+ my Hotmail account (which uses a very similar Outlook.com webapp) = NO problem observed.
    I tried with Firefox 23.0.1+ my Gmail account = NO problem observed.
    4) It happens with Firefox 23.0.1 only.
    I tried using IExplorer + Office 365 account = NO problem occurs
    I tried using Google Chrome + Office 365 account = NO problem occurs
    5) It is a recent issue, probably related with newest Firefox version or newest Office 365. I've updated Firefox few days ago. In the same days the University has upgraded to the latest version of Microsoft Office365. Before the updates no problem had been observed.
    My guess: something happens to the PDF file when it goes through Firefox+Office 365 (coding issues?)
    I use Windows 7 Home Premium (SP1) 64 BIT

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    <b> To Enable SafeMode </b>
    *You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    *''Once you get the pop-up, just select "'Start in Safe Mode"''
    If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
    Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")
    * https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • Problem with Office 365 Home - Setting up mail account

    Would like to use Office 365 Home with SBS 2003 ? Will this work ?
    Receive an error "The resource that you are trying to use is located on an unsupported version of Microsoft Exchange. Contact your e-mail administrator for assistance"
    Thanks

    Hi,
    Based on the description, you wanted to create Outlook profile to connect to Exchange 2003 on SBS 2003. But you got error message. Is it right?
    What’s your Outlook version?
    Office 365 Home is compatible with only Windows 7 or later, and Mac OS X 10.6 or later. And Outlook 2013 doesn’t support Exchange 2003.
    For more detailed information, I recommend you ask in Office forum which is staffed by more experts specializing in this kind of problems. You might get better help there. Thanks for understanding.
    http://social.technet.microsoft.com/Forums/office/en-us/home?forum=outlook
    Best regards,
    Belinda Ma
    TechNet Community Support

  • Missing e-mails on computers when using office 365 outlook

    I am using office 365, things were working well but I do faced with a problem.
    As my emails were from Exchange and I am using IMAP in my email settings on my computer and mobile devices, when I create folders and stored my emails in these folders on my computer, some of my emails disappeared, but when I check login and check the
    web-version of e-mails, they are inside there.
    Can anyone advise how to stop this problem or disappearing emails and how to synchronise these emails back to my computer ?
    Thank you

    Hi,
    So you are using IMAP to access your mail on Exchange on your computer and mobile. Some emails will disappear after move them to a folders on the computer.
    Based on my research, this issue can happen for several reasons, for example a client filter, corruptions in data file or Outlook profile, etc.
    I would suggest we try following steps to troubleshoot the issue:
    Check if you have any filter view settings applied on these folders which might filter out these emails. Click
    VIEW>View Settings on the ribbon, then click Filter...
    Check with a new Outlook data file, and see if issue persists. You can simply delete the current .ost file, and launch Outlook again to let it generate a new one. To check the location of your Outlook data file, please
    go to FILE>Account Settings>Account Settings>Data Files
    tab.
    If issue persists, you might want to check with a new Outlook profile:
    https://support.office.com/en-us/article/Create-an-Outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d
    Hope this helps.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Problems Using Office 365

    Hi,
    I have been using office 365 small business premium product. Since last 3 days I am facing problems with all the Office products. I was using Microsoft Word, and I was prompted to install "Proofing
    Tool" which I installed. After that Outlook is giving a message "An OLE registration Error occurred. Please re-install" whenever I press Send/Receive button. Since then Word and Excel are also giving problem. I have uninstalled the Proofing
    Tool but the problem persists. Please assist urgently.
    Regards

    Hi,
    You may need to register ole32.dll and repair Office to solve this problem.
    To register ole32.dll, please follow the steps below:
    1. Press Win + R, type "cmd" in the blank box, press Enter.
    2. In the Command Prompt, type Regsvr32.exe %Windir%\System32\Ole32.dll and press Enter.
    3. A regsvr32 window popups, that tells you that the DllRegisterServer succeeded.
    Then please go to Control Panel -> Programs and Features, try repairing Office, check if this helps.
    Regards,
    Melon Chen
    TechNet Community Support

  • Office 365 Outlook Alert Box Notification when an email arrive

    Hi, 
    I use office 365 Professional and i search if i can have a notification like a window to alert me because an email is coming in Outlook 365.
    I searched if a plugin for Chrome, Mozilla or Explorer exist to do that but i found nothing to help me.
    Thanks in advance if you have an answer.
    Marc

    Hi Marc,
    As per your description, seems you are referring to the browser version of Outlook for Office 365, not the desktop version of Outlook, correct?
    If this is the case, as far as I know, you can display the mail notification by clicking the gear icon, then click options>settings>message options, tick the option of "Display a notification when a new email message arrives".
    Please note this is the forum to discuss questions and feedback for Microsoft Office client. Better to post your question in the dedicated forum of
    Office 365 community, where you can get more experienced responses:
    http://community.office365.com/en-us/f/158.aspx
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Excel problem in Office 365

    Hi Team,
    I am using office 365.I am facing a problem in excel.When I create a excel file and save it.After saving when I am Going to open that file,it is showing as blank(Mirror) file.But same file I am opening in new excel file than its open.So kindly solve my problem
    as soon as possible.Because,cause this problem I am not able to open any excel file.
    Thanks & Regards
    Manish Singh 

    Hi,
    According to your description, please try the following methods:
    Click File tab >Options >Advanced >Scroll down to the General section >Clear the Ignore other applications that use Dynamic Data Exchange (DDE) check box in the General area.
    Go view tab> arrange all >check in "windows of active workbook"
    Repair Office( Programs & Features > Microsoft Office > Change in the Windows Control Panel)
    Regards,
    George Zhao
    TechNet Community Support

  • Problem adding Office 365 Preview

    Hi all.
    Just getting started with Siena here. Have a little problem I hope you can help me with.
    When I try adding the Office 365 Preview data source I just get an error: "Something went wrong :( Check if you have network connectivity or permissions to register an application. Contact your administrator if the problem persists."
    I already checked forum/Google and release notes, but can't find any information on this error.
    Network connectivity is okay, so I guess I don't have access to register an application. Where do I go to give myself that access?

    were you able to fix it? I am experiencing same issue.

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