Problema configurazione wireless dj 3050

la stampante hp dj3050 è configurata in rete wireless, ma nessun pc in wireless la installa (con il programa di installazione hp) anche se è presente in ping e vi si accede dal browser. riesco inoltre ad installarla da "aggiungi stampante" e a stampare la pagina di prova ma in questo modo lo scanner non funziona. se si collega il cavo usb, quando richiesto, il software acquisisce le impostazioni wireless tutto va a buon fine, ma la stampante non è presente nella cartella dispositivi e stampanti e continua a non funzionare. l O.S. è win 7 a 32 e 64 bit. cosè che non va?

This printer (actually all HP wireless printers) employ at least 2 methods of network connection.  This one has:
1. WPS
2. USB setup of Wireless.
So, if your router does not have WPS, then you must use USB setup of wireless.  Get the latest software for your printer from the "Support & Driver" link at the top of this page.  Run the software with the USB connection to the printer disconnected.  Choose a "Network" connection when it asks and only plug in the USB cable when the software asks.  It will be a temporary connection while the computer tells the printer about the network.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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