Problema de activacion Adobe muse 2014

yo compre un abono de adobe muse el año pasada a hora he actualizado a Adombe Muse 2014 y me salio que ya se vencio mi version de prueba como puedo solucionar esto me pide un numero de serie que no tengo que puedo hacer

1-moving to Cloud forum
2-Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
3-Creative Cloud membership support

Similar Messages

  • Adobe Muse (2014.3) "Add Web Font" Function Not Working As Expected - Newly Added Fonts Become Unavailable Though Shown

    Hello.
    This has also been posted in the Community: Adobe Muse Bugs forum.
    I've been having some odd/irregular issues though they have now become fairly predictable in nature. The issue is in regards to Adobe Muse (2014.3) and the availability of web fonts provided through the applications "Add Web Fonts" feature. Once added they perform as expected but then become "unavailable." Full details below. I have been a Creative Cloud Complete subscriber for a number of years so am fairly familiar with the way in which the system works minus a few issues that have popped up now and then, this one included.
    System Info:
    Adobe Creative Cloud (Full Subscription): Version 1.9.1.474
    Adobe Muse: Version 2014.3
    OS X Yosemite: 10.10.2
    Here is a recap of what has been taking place. I'll detail the bug as best I can.
    1. Created new Adobe Muse project. Everything normal.
    2. Chose to add a new font through the "Add Web Fonts" function within Muse. A note, my Creative Cloud App is running/open at all times (in file synch mode).
    3. Chose new fonts using above. All seemed fine (see screenshots below).
    4. Fonts also were indicated as being "Synched" within Creative Cloud (screenshot below).
    5. As expected the two fonts were added to the list of available Web Fonts within Muse (first screenshot below - left). I added them successfully to my site. Well after a number of hours I went back to this same font selection menu within Muse and the fonts were still visible yet the sub-menu that one would expect showing various forms (i.e. Bold, Italic, etc) was not available. In a sense the font could not be chosen from the list even though the name is clearly visible (second screenshot below - right).
    Have no idea what may have been wrong. Saved Muse project, closed and reopened - nothing changed. Created new project - fonts still "shown" in menu but can't be used. Did find a vague description using Google of similar problem (different application) which recommended closing Creative Cloud Desktop App and reopening as one possible solution. This DID WORK initially yet the problem, though corrected for a period of time (few hours at most), would reappear again where one would again see yet not be able to choose from the two Web Fonts. Went so far as to uninstalling the Creative Cloud Desktop application and reinstalling. Still have not solved the problem.
    Any thoughts as to what this may be would be welcome. Restarting the CC app each and every time the fonts become unavailable is quite time consuming to my workflow.
    Thanks!

    Abhishek,
    Thank you for the reply. Wanted to comment on a few things.
    I reviewed the other post that you've referenced. Nothing unusual jumped out at me as something that I was not aware of. I'm running an older iMac that is in good working condition. 2.4 GHz Intel Core 2 Duo, 24" screen. I know this issue is fleeting, as I stated earlier typically can be corrected with a restart of the CC Desktop application (that I am always running at startup). I have not been able to determine that shutting down Muse corrects the issue. I would, at this time say it doesn't.
    I did open InDesign and see if the fonts in question, Open Sans and Open Sans Condensed, were present and usable. They were. The fonts are shown as being synched in my CC Desktop app window (even if they are not "installed" in Muse). That is expected but it may be a bug in how Muse brings in a font from those that are already synched to your CC account. I don't know enough about how that works to comment.
    And just to complicate matters, Muse seems to be working again, the fonts that is. I brought them back in and they are showing up in all locations (which there are actually three - see screen shots).
    First is primary text menu dropdown (to right of orange "Text").
    Second is if you click orange Text link. Another drop down menu appears.
    And lastly, the Text Panel to right of screen.
    I also wanted to add this extra bit of information, for what it is worth. When the issue arises and you do not get the sub-menu dropdown showing various styles of the font (italics, bold, etc.), one can use click on the missing font if you had used it previously and it is present in the "previously used font" list.
    Cheers!

  • Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried

    Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried the whole site again, and then tried publishing as a new site altogether. Thought I would then try to export as HTML in the hope of uploading the files via an FTP client and Muse crashes and locks up again. I am extremely stressed about this as I am in the last few days of of website I have been working on now with no issues since December. We are due to go live and my client needs to see it. I am desperate for an answer. It is not looking good. I am on an Apple Mac and have not had any isses publishing it for the last 6 months. Not very happy to say the least. Need desperate help.

    Hi Zak, I got onto Adobe Customer Care Live Chat this morning and gave them the error message. After some trouble shooting with them it appears the older archived file of the site still publishes. I have now reverted back to the old file and copied and pasted out of the new file and from some ideas given to me by support I am now able to publish to Business Catalyst. It seems there was something corrupt within the new pages added yesterday. I have no idea if this would have still happened if I hadn't updated but I am glad it wasn't a Muse specific problem. I am loving using Muse and the support from Adobe has been excellent. Thanks everyone. By the way I do love the new version and apart from this hick up that lost me a few hours, aged me some more and gave me grey hair I really love Muse. Thanks again.

  • Why is Adobe Muse 2014 reverting to the trial version?

    I loaded up Muse this morning and it told me there was an update, so I downloaded Adobe Muse 2014. When I try to load it, it goes into trial mode. If I say I want to licence it, it asks for a serial number. I don't remember having a serial for Muse, it just logs in with my Adobe ID. The old version still works fine, but the new one keeps bring up the trial version screen.
    I've tried to chat with an Adobe rep twice but both times have been told it's a 'technical' issue and I will be transferred to the relevant department. That's when the chat goes dead. I just want some help getting Muse 2014 to work!

    Okay, I have this sorted now. These are the steps it needs, should it happen to anyone else.
    1. Click on the "Finder" icon. Select the "Applications" folder
    2. Open the "Utilities" folder and select "Terminal"
    3. Type the following.
    sudo nano /private/etc/hosts
    4. Enter the OS user's associated password when prompted
    5. If any entries in the host file include keywords such as "ims" or "adobe," please delete those entries.
    6. Press control+o to save the file
    7. Press control+x to  close the file
    8. After the nano dialog closes, type the following in the Terminal window and hit the "Return" key
    dscacheutil -flushcache

  • When updating Adobe Muse 2014.3 I got the error: DF 015

    I try to make the latest update of Adobe Muse 2014.3 via creative clouds (member) I receive the error DF 015.

    Run the install again. If the error recurs, run CS Cleaner Tool and remove the products.
    per:
    Installation and launch log errors | CS5, CS5.5, CS6, CC -
    https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html

  • Why is part of the page cut off in Adobe Muse 2014?

    I installed Adobe Muse 2014 and experiencing a few issues. The Master pages are cut off at the bottom of Plan page. When I go into design, some of the toolbar is cut off & I can't access icons. When I go to page properties, the box opens up at the top left of the screen with only the bottom right of the page properties tool box showing. I don't have any scroll bars available (assuming they're cut off just as the toolbar) When I click to expand options, empty boxes flash and nothing shows up. I did not have these issues until I uploaded widgets from the library.
    Korneshia

    It may have been rasterized (during flattening) if it interacted with any object containing transparency.
    Placing the text on a unique (InDesign) layer would alleviate such interactive flattening.

  • I received another Adobe Muse 2014.3 update request. Is this a legitimate update?

    I installed the original adobe muse 2014.3 update 20 days ago. This morning (3-06-2015) I had another notification of a Muse update version 2014.3. Is this a legitimate update. I received it on both my home and work computers. I am hesitant to upload. I know of a company that did an Adobe upload that completely messed up their system.

    Adobe Muse Help | Release notes | Adobe Muse CC
    See link above, there were a few bugs in the launch of 2014.3, this update address them.

  • Can I install Adobe Muse 2014 on Windows 7 32-bit?

    Hello I bought Adobe Muse the old version 7 before. Now, I'm planning to buy the new one 2014 but it says in the System requirements...
    Note: 32-bit systems are no longer supported as of June 2014.
    This is very hard for me because...
    If I upgrade my OS to 64-bit that means, I would probably encounter A LOT of problems in my drivers and softwares.
    Plus, I don't have time to reinstall every program and settings I've had for the past 3 years. Finally, this is my work PC.
    What can I do?
    Thanks.

    Hello Jeff,
    Too bad, this is really hard for me to do. I guess I have to abort my plans with Adobe Muse for now.
    Yes I've confirmed in my System Info that my processor is 64-bit ready but it doesn't matter...
    Thanks for replying.

  • Cannot update Adobe Muse 2014, only as a trial version!

    Hello,
    Hope someone can help me.
    My Creative Cloud app tells me that I have several updates, for instance Adobe Muse CC 2014 (I already have the payed version of Adobe Muse CC). But I cannot update the CC 2014 version, because it says that I can only use it as a trial or I have to pay for it again, but I am already using Adobe Muse CC. So the problem is that i simply cannot update Adobe Muse.
    So that means that either it is no update (because these used to be for free) or something is wrong with my macbook?
    Can someone tell me?

    Hi Silkevg87,
    We have checked the details for your account, the e-mail that you are using doesn't have an active subscription.
    Kindly share the below mentioned in a private message so that we can look in it account and help you with the issue.
    Alternate E-mail address:
    Order number (if any):
    Thanks,
    Atul Saini

  • Adobe Muse 2014 won't open at all.

    I have installed the recent update for all the Adobe CC programs but Muse doesn't open at all. I have tried uninstalling and re-installing all my adobe programs. They all work except Muse 2014. I double click to open and it does nothing at all. Can someone please help. 
    Thank you.

    How are you doing the rename?
    The letters between backslashes are folders names. The list of folder names describe a "path" to a folder or file (i.e. folder1\folder2\folder3).
    %appdata% is a shortcut that expands to something like johnvic36\AppData\Roaming on your specific computer depending on what your user account is named.
    The folder names that need to be renamed are:
    com.adobe.AdobeMuseCC.2014.0
    and
    Adobe Muse CC
    "com.adobe.AdobeMuseCC.2014.0" is in %appdata%. It should be renamed from "com.adobe.AdobeMuseCC.2014.0" to "com.adobe.AdobeMuseCC.2014.0_old".
    The specific Adobe Muse CC folder that needs to be renamed is in %appdata%\Adobe. It should be renamed from "Adobe Muse CC" to "Adobe Muse CC_old".

  • New Adobe Muse 2014 not bringing up most recently saved work on previous Muse files

    Greetings,
    When I opened up my newly downloaded Muse 2014 and opened one of my previously created website files, Muse 2014 was only registering the work I had done on the site, quite a while ago. So I closed Muse 2014 and opened the previous version of Muse and opened the same website file, it registered all of my most recent work on the site. Can anyone tell me how I can open up my most recent work in Muse 2014, for websites I've created prior to Muse 2014?
      Any help would be much appreciated!

    Abhishek,
    Thank you for the reply. Wanted to comment on a few things.
    I reviewed the other post that you've referenced. Nothing unusual jumped out at me as something that I was not aware of. I'm running an older iMac that is in good working condition. 2.4 GHz Intel Core 2 Duo, 24" screen. I know this issue is fleeting, as I stated earlier typically can be corrected with a restart of the CC Desktop application (that I am always running at startup). I have not been able to determine that shutting down Muse corrects the issue. I would, at this time say it doesn't.
    I did open InDesign and see if the fonts in question, Open Sans and Open Sans Condensed, were present and usable. They were. The fonts are shown as being synched in my CC Desktop app window (even if they are not "installed" in Muse). That is expected but it may be a bug in how Muse brings in a font from those that are already synched to your CC account. I don't know enough about how that works to comment.
    And just to complicate matters, Muse seems to be working again, the fonts that is. I brought them back in and they are showing up in all locations (which there are actually three - see screen shots).
    First is primary text menu dropdown (to right of orange "Text").
    Second is if you click orange Text link. Another drop down menu appears.
    And lastly, the Text Panel to right of screen.
    I also wanted to add this extra bit of information, for what it is worth. When the issue arises and you do not get the sub-menu dropdown showing various styles of the font (italics, bold, etc.), one can use click on the missing font if you had used it previously and it is present in the "previously used font" list.
    Cheers!

  • I've some problem to open Adobe Muse.

       This is the errore appears when I open Adobe Muse
    "Adobe Muse CC ha rilevato un errore e verrà chiuso. Segnalate al team Adobe Muse CC le ultime operazioni che avete eseguito prima del verificarsi dell'errore.  Assertion failed in file "/Users/erato/Desktop/workspace/Build_Blob_Mac/dvaapp/Muse/project/mac/../../src/MuseIMSC onnector.cpp" at line 856: fUserEmailId==dvacore::utility::UTF8to16(emailID)  user id mismatch"
    Can someone help me?
    Thanks
    Ale

    Hello,
    please do the following steps and you will be all set.
    1. Sign out from Muse By going to Help > Sign out. (if you see the option to do that)
    2. Sign out from Creative Cloud Application. (Steps are mentioned in the link Sign out, Sign in | Creative Cloud Desktop app), then Quit Creative Cloud Application.
    3. Rename the "OOBE" folder to "OOBEold"
    MAC : (This folder can be found at Finder > Go > Go to Folder> Type ~/library/application support/Adobe > Hit return)
    Widows : ( This folder can be found at C:\Users\<username>\AppData\Local\Adobe )
    4. Relaunch Muse, Sign in with your Adobe ID.
    Please let me know if the steps above do not work or if you have any confusion.
    Regards
    Vivek

  • Error download adobe muse 2014.3 error 39

    i don't download adobe muse because error 39

    Hi,
    Browse to the following location, and try to run the uninstaller for Muse.
    /Applications/Utilities/Adobe Installers/
    If the uninstaller does not work, trash it; also, trash the Adobe Muse CC folder from the Applications.
    Then, empty the trash; open the creative cloud application and try installing Muse.
    Hope it helps,
    Sonam

  • Adobe muse 2014.3 bug (can't save as)

    Since the update, it's impossible to save as.
    A lot of people have this problem and still no anwers or event a date for a fix
    How come?
    Thank you

    Hi
    Could you please share your .muse file with us to investigate? Please email it to [email protected] If your file is greater than 20MB you can use something like Adobe SendNow or SendThisFile or Dropbox. Please do not forget to mention the link to this forum thread in your e-mail so that we can identify the file.
    Regards
    Vivek

  • Blur Tool Problem - Random Lines (Adobe CC 2014.2.1 Release)

    Hi,
    I'm hoping that I haven't ticked some obscure option, but I have been using the Blur Tool in Photoshop CC for a while and after the most recent update have had issues with it - basically, when I try to use it to blur a specific area, it randomly goes all over the place (as if I'd grabbed the mouse and moved it rapidly in a random direction).  Obviously if I can't use the blur tool with precision (well, any tool really!) it makes it hard to work!
    Some interesting notes / observations:
    The sharpen tool works perfectly - only sharpens where I point it, which makes me think that it's not an issue with my mouse.  No other tools I use have the issue either - only the blur tool!!
    I have no other pointing devices plugged in (I had a pen tablet plugged in - long story, prefer the mouse over the tablet :-)) so it's not some other pointing device making noise.
    Has anyone else encountered this problem, and if so, how did you resolve it?
    Thanks - blurring and then going into the layer to delete the random lines of blur is getting tiresome - and it's not very precise either.
    Cheers,
    Terence.

    Check out this other thread I started
    http://feedback.photoshop.com/photoshop_family/topics/using-text-tool-freezes-photoshop-cc -2014-2-0-20140926-r-236-x64-release?utm_source=notification&utm_medium=email&utm_campaign =new_reply&utm_content=reply_button&reply[id]=14914157#reply_14914157
    There it's help there.  I've not totally solved my problem but others seemed to have.
    Richard

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