Problema MacBook Pro Retina 13''

Tengo conectado mi MacBook Pro Retina 13'' a un monitor externo a través de HDMI, y desde que actualicé a OS X 10.9.3 al salir del Reposo y solicitarme la contraseña tarda unos 30-40 segundos hasta que el Mac responde y puedo introducir mi contraseña
Alguien con el mismo problema?
Alguna solución?
Gracias!

Yeah it is soldered. So no upgrade possible. Found here: http://www.everymac.com/systems/apple/macbook_pro/macbook-pro-retina-display-faq /macbook-pro-retina-display-processor-ram-expansion-slots.html
Thanks Jon P D !

Similar Messages

FaceTime Problem - MacBook Pro Retina

Hello everyone, as the title suggests, I have a problem with FaceTime.
During a video call (only a video call, during FaceTime Audio I don't have any problems) I hear and see the other person well, but the other person sees me and feels jerky, sometimes subtle, but sometimes that makes it impossible for the other person to understand me. Tried with three different people.
how to solve?
It is not a wifi problem because I've tried with the iPhone and it did not give these problems ...
Thank you!
MacBook pro Retina (13' late 2013) 512 GB

Hi there,
I have the same computer as you, and I've noticed the same thing. Both facetime and skype have similar audio issues. I can seem to hear the other side fine, but my audio particularly breaks up a lot.
The audio though my phone is perfectly fine when I facetime though the same network using my iphone. I previously had a 15" macbook pro late 2011 and the audio was fine. I realize the microphones are different in this new retina (late 2013) model - though the audio problems seem to occur even with an external microphone as well.

Heating problem Macbook Pro retina 13 late 2013

I'm having problems with my Macbook Pro retina 13".
I'ts a refurb one.
Can anyone tell me what is normal temperature of CPU on this model, because, it's my first Mac.
When is on my legs, not a flat surface, it gets hot. I'm surfing on the web, and programming in Netbeans, and the temerature of my CPU is about 81 degrees, and it gets pretty how down there, so I wanted to ask someone who has one, is that normal for all MBR or mine is damaged?
Sorry for my English if it's bad, 'cause I'm not from USA...

mareyu,
I'm running at exactly 64ºC right now, too fans are at 5189RPM, but I am running Windows via Parallels and just finished a big scanning job on the Windows side, so you're really not too far out of 'normal' range - Chrome does consume more CPU power as well as tasking GPU when watching videos on YouTube. So I would say that you're normal just now.
If you're worried about the heat being generated you should take your machine into an Apple Store or an AASP and have them check it out - there's no charge for a diagnosis.
Also make certain that you don't put the machine actually in your lap or on any pillows, blankets or other cloth surfaces as your MacBook Pro is not a laptop and having it surrounded by cushions and the like can clog the vents.
As I said, if you're worried about the heat, let an Apple tech check your machine - bur from what you're observing, I would say that it's just normal heat (especially when watching YouTube videos using Chrome!).
Good luck,
Clinton
P.S. In the time it took to write this, my temps are down and fans are at 3548rpms. I'm sure that once you stop watching videos, your machine will cool down, too.

Problemas Macbook pro retina 15 con display?

Tengo un problema con el display de retina, no se si es software o hardware.
Quiero adjuntar un video pero este sitio no me deja.
en esta foto pueden ver las rayas constantes que aprecen en el monitor.
¿alguna sugerencia?

Bienvenido/a
Es hardware, y parece que o bien la pantalla o bien la tarjeta gráfica están estropeadas. Le/la recomiendo que lleve el ordenador a un Apple Store o reseller. Como su ordenador está en garantía, cualquier reparación es gratuita. Antes de llevarlo, haga una copia de seguridad por si acaso le dan un MacBook Pro nuevo

Macbook Pro Retina keeps restarting "due to a problem" as well as imovie and Skype

My new Macbook Pro Retina keeps restarting "due to a problem", when I open my skype it crashes and my imovie crashes all the time as well. I just got this computer last week. If someone could please help me out.
These are the few of the errors on the console utility
8/25/12 12:19:38.092 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.092 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=1223954432) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=1223962624) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=1223974912) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: iMovie(694,0xac8ba2c0) malloc: *** mmap(size=979181568) failed (error code=12)
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** error: can't allocate region
8/25/12 12:19:38.093 PM [0x0-0xaa0aa].com.apple.iMovieApp: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:19:38.094 PM iMovie: *** Canceling drag because exception 'NSMallocException' (reason '*** -[NSConcreteMutableData appendBytes:length:]: unable to allocate memory for length (979177572)') was raised during a dragging session
8/25/12 12:22:06.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:22:07.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:33.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:37.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:37.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:23:39.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:24:29.322 PM [0x0-0xc50c5].com.skype.skype: DVFreeThread - CFMachPortCreateWithPort hack = 0x22e20e0, fPowerNotifyPort= 0x229f7d0
8/25/12 12:24:29.322 PM [0x0-0xc50c5].com.skype.skype: DVFreeThread - CFMachPortCreateWithPort hack = 0x263d630, fPowerNotifyPort= 0x26221e0
8/25/12 12:24:29.322 PM [0x0-0xc50c5].com.skype.skype: DVFreeThread - CFMachPortCreateWithPort hack = 0x263d840, fPowerNotifyPort= 0x2607c90
8/25/12 12:25:18.000 PM kernel: IOSurface: buffer allocation size is zero
8/25/12 12:27:27.481 PM com.apple.WindowServer: WindowServer(87,0x7fff74852960) malloc: *** error for object 0x7ff851ba0050: incorrect checksum for freed object - object was probably modified after being freed.
8/25/12 12:27:27.481 PM com.apple.WindowServer: *** set a breakpoint in malloc_error_break to debug
8/25/12 12:27:27.798 PM ReportCrash: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
8/25/12 12:27:28.745 PM SystemUIServer: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.745 PM SystemUIServer: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[673:207] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[673:207] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[757:207] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[761:207] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[757:207] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM Finder: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper[761:207] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM iTunes: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM Finder: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM iTunes: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.746 PM Google Chrome: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM Google Chrome Helper EH: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM rcd: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.746 PM Image Capture Extension: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.747 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.745 Google Chrome Helper EH[615:b03] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.747 PM Google Chrome: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM Google Chrome Helper EH: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM rcd: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM Dock: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.747 PM Image Capture Extension: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.747 PM [0x0-0x90090].com.google.Chrome: 2012-08-25 12:27:28.746 Google Chrome Helper EH[615:b03] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.748 PM Dock: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.750 PM com.apple.dock.extra: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.751 PM com.apple.dock.extra: 2012-08-25 12:27:28.746 com.apple.dock.extra[143:1707] HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.751 PM com.apple.dock.extra: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.752 PM com.apple.dock.extra: 2012-08-25 12:27:28.750 com.apple.dock.extra[143:1707] port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.752 PM talagent: HIToolbox: received notification of WindowServer event port death.
8/25/12 12:27:28.753 PM talagent: port matched the WindowServer port created in BindCGSToRunLoop
8/25/12 12:27:28.775 PM UserEventAgent: CaptiveNetworkSupport:UserAgentDied:139 User Agent @port=26115 Died
8/25/12 12:27:28.782 PM com.apple.launchd.peruser.501: (com.apple.Dock.agent[114]) Exited with code: 1
8/25/12 12:27:28.856 PM Google Chrome: MIG: server died: CGSReenableUpdateForConnections: Failed
8/25/12 12:27:28.856 PM Google Chrome: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
8/25/12 12:27:28.857 PM Google Chrome: (ipc/send) invalid destination port: CGSSetEventMask: error setting window event mask
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSDisableUpdateForConnections: Failed
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSReenableUpdateForConnections: Failed
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSGetOnScreenWindowCount
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSGetOnScreenWindowCount
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSGetWindowPresenter
8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSOrderWindowList
8/25/12 12:27:28.859 PM Google Chrome: kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing store
8/25/12 12:27:28.859 PM Google Chrome: kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing store

melirodriguez13 wrote:
My new Macbook Pro Retina keeps restarting "due to a problem", when I open my skype it crashes and my imovie crashes all the time as well. I just got this computer last week. If someone could please help me out.
Call Apple Care.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

My Macbook Pro Retina 2012 is running very slow and gives me frequent speed problems.

So, I've noticed it happen gradually for about a year now. It started with just minor but not significant delays in opening up programs, but I didn't mind it because the computer was still fast compared to a PC, which is what I used to use before this Macbook. I got this macbook in 2012, and luckily I still have a warranty, but it'll close soon.
Right now, some problems include:
1)
2) Shutting down and turning on the computer is slow (sorry no picture on this one). When I first bought this mac, and until about a year ago, whenever I turn it on/off it would do it instantly. But now, there is a bit of a delay when turning off. The screen seems to just freeze at a certain frame, stays that way for a few seconds (longer when turning it off right after playing a game or two-- don't worry they're compatible with Mac OS), and then shuts off. And when it's frozen at that frame time, you can still see the background materials because they're only faded away. You know what I'm talking about-- Macbook turns out when turning off and then shuts down. So, much of the screen is white, but you can still see the screen prior to the shut down faded.
3) Internet is running extremely slow. When I check my speed at speedtest.net, I get around 47 mbps on bad days and 53-ish on good days (download speed)
EtreCheck results are here:
EtreCheck version: 2.1.8 (121)
Report generated March 24, 2015 at 7:13:26 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (Retina, Mid 2012) (Verified)
    MacBook Pro - model: MacBookPro10,1
    1 2.3 GHz Intel Core i7 CPU: 4-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 411
Video Information: ℹ️
    Intel HD Graphics 4000
    NVIDIA GeForce GT 650M - VRAM: 1024 MB
        Color LCD spdisplays_2880x1800Retina
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 10:53:8
Disk Information: ℹ️
    APPLE SSD SM256E disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Boot OS X (disk0s3) <not mounted> : 650 MB
        Moon Cheol (disk1) / : 249.80 GB (67.32 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Logitech Lenovo USB Optical Mouse
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hypervisor (10.1.0 28600 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.netbridge (10.1.0 28600 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.usbconnect (10.1.0 28600 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.vnic (10.1.0 28600 - SDK 10.7) [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.nero.HSMMonitor.plist [Click for support]
    [failed]    com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
    Steam    UNKNOWN (missing value)
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.235 - SDK 10.6 Outdated! Update
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Default Browser: Version: 600 - SDK 10.10
Safari Extensions: ℹ️
    Open in Internet Explorer
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        22%    WindowServer
         3%    quicklookd
         2%    Dock
         2%    hidd
         1%    Google Chrome
Top Processes by Memory: ℹ️
    455 MB    softwareupdated
    258 MB    Google Chrome
    151 MB    Google Chrome Helper
    137 MB    WindowServer
    77 MB    Finder
Virtual Memory Information: ℹ️
    3.39 GB    Free RAM
    3.24 GB    Active RAM
    848 MB    Inactive RAM
    1.11 GB    Wired RAM
    13.63 GB    Page-ins
    61 KB    Page-outs
Diagnostics Information: ℹ️
    Mar 24, 2015, 06:32:54 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-24-063254_[ redacted].crash
    Mar 23, 2015, 08:20:04 PM    Self test - passed
    Mar 23, 2015, 04:35:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-23-043514_[ redacted].crash
    Mar 22, 2015, 08:38:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-203853_[ redacted].crash
    Mar 22, 2015, 03:00:50 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-22-030050_[ redacted].crash
    Mar 21, 2015, 03:34:12 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-03-21-153412_[ redacted].crash
Resetting computer to factory conditions doesn't work, time-machine didn't work, and clearing more storage space didn't work either. I would like to get this problem fixed before my warranty runs out. Thanks for reading and any sort of help will be appreciated!

Do you know of any specific tasks or situations that cause it to perform poorly? If so, make a note of those and demonstrate them for Apple. Do NOT, under any circumstances, restart the machine. You want it at its worst when you take it in. If you try to do any of those magic resets, it may just reset things just long enough for Apple to proclaim it healthy. If Apple does that anyway, then there are plenty of opportunities to try those things later after your warranty has expired.
I wish I knew exactly when it does this, but it doesn't always happen. It sometimes does, and sometimes doesn't. I thought about this, too. But the problem is that it's really hard to catch a time or figure out what causes these symptoms to occur. I haven't taken it to Apple because I thought it'll just be a waste of time because they'll probably say that it's healthy so they don't have to put any money/effort to try and fix it...

Macbook Pro retina have a network problem that I need to restart my computer before getting it's able to connect to internet

Macbook Pro Retina 15" 2012, Mountain Lion OS pre-installed.
Case 1:
It connects to WiFi home network and internet fine.
Put the machine to sleep.
Upon waking up, it can scan for my home network that it used to connect to, but either not able to connect, or even after it connects, it just can't let me access internet.
Restarting the machine can revive by getting it connects properly to internet.
Toggling the Bluetooth won't help here.
Case 2:
It connects to network using USB ethernet adapter.
Same case, everything works fine before sleep. After sleeping for some time, it's not able to connect to the internet any more unless I do a restart.
It's able to access local area network though, as I'm able to see some local network machines in my Finder window. Yes, I clicked on them and able to connect to their share folders. But just can't get through internet.
OS Problem? I'm not able to roll back to other OS, I swear I don't want to go through that painful process.
Hardware problem : WiFi card? Don't think so, because I can't get to internet even I immediately switch to USB ethernet adapter.
Hardware problem : USB ethernet? It works fine in other non-Mac machines.
There got to be something wrong in somewhere that it doesn't re-establish the connection to the internet, no matter what I do.
None of the functions in the network utility tool can help.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Early 2013 Macbook Pro Retina 2.7 i7 512GB SSD and 16gb Ram with Serious Cuda Problems! Trying to teach Apple their Macbook Pro Retina isn't a Pro Jan. 11. 2015.

Apple replaced the logic board, wiped the computer, did a fresh instal of the OS, and also a fresh instal of all the programs during the beginning of 2015. The GeekBench scores are the highest of any of the similar computers (at least on the day of my testing). But here's what's happening. The Macbook Pro Retina has a GeForce GT 650m with Cuda Technology and it can't handle editing in Premiere Pro with Cuda Acceleration turned on. Open CL, a second form of graphic acceleration on the Macbook Pro, appears to be functioning properly.
At the Apple Store on 1-10-2015, I was told that since the logic board and the graphic cards have been replaced that there is nothing they can do and they recommend contacting Corporate. This comes after they told me to buy a new logic board and that that would solve the problem. This comes after Apple did not listen, for over a month, about the possibility that they didn't properly build a professional notebook computer.
The computer displays a black program monitor screen, at random times, when the user edits footage with Cuda Acceleration enabled. It used to lead to an entire system crash and/or a Premiere Pro crash before the operating system was completely re-installed. My solution, since I bought the computer, was to edit in Open CL... However, I've come to learn that there is a major difference in performance between Open CL and Cuda Acceleration.
For the Macbook Pro Retina, Adobe Media Encoder render times are about 20% faster with Cuda Acceleration than Open CL. The 2013 Macbook Pro Retina appears to be able to handle Cuda Acceleration in Media Encoder, but I have had a number of issues leading to program crashes on every project before the new logic board and operating system were installed. For over a year and a half, I actually never used Cuda Acceleration. Having sent every crash report and user data to Apple over that time, I truly expected an update of some sorts and it never came.
FYI: The latest Macbook Pro Retina uses the GeForce GT 750m... This is essentially the same graphic card that performs about 10 - 20% faster due to a new "boost mode." More importantly, it actually has the exact same number of Cuda cores. Having the same number of Cuda Cores means that the Cuda Acceleration is essentially the same when exporting or viewing video. To prove a point to Apple that their 2013 Macbook Pro Retina isn't functioning properly, I bought the latest computer with the 2.5 i7, 16gb Ram, 512gb SSD and I can honestly say that the 2014 model works perfectly fine with Cuda Acceleration turned on while editing in Premiere. I can also say that a proper render test proved the 2013 and 2014 model to be the exact same.
I'm new to this whole pay $2700 for a computer that your manufacturer didn't / can't test properly, so I will be contacting Apple and speaking with Senior Advisors, their Customer Support division, and will soon speak with their Corporate branch. I'm confident that the Early 2013 Macbook Pro Retina with a 2.7 i7 16gb Ram and a 512 SSD is nearly the same at rendering video and editing video, provided the Cuda Acceleration works, as their latest 2014 Macbook Pro Retina with the 2.5 i7 processor 16gb Ram, and a 512 SSD. It's truly a great computer and a great build, minus their current inability to properly test / diagnose their computer.
Knowing that the latest graphic card in the Macbook Pro lineup is essentially the same model, I feel that Apple is not directly looking into the viability and life span of their current Macbook Pro Retina product line. They can't test for performance issues relating to their graphic cards, so why consider buying from them when the end user is actually in a position to experience up to a 20% decrease in certain professional programs.
For future reference, I'd strongly urge other individuals to avoid purchasing Apple products if they offer Cuda Technology. In my opinion, Apple is an Open CL organization, at best, who is not responsibly manufacturing / producing computers that fit their organization's strengths. For a fact, they can't test their Cuda Technology and won't even attempt to address Cuda Acceleration errors for Apple owners (01-11-2015). I say this having walked out of the Apple Store on 1-10-2015 with virtually no support other than to contact Corporate.

Looks like a RAM issue.
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000

MacBook Pro Retina 13' HDMI Problem

Hi all,
Two weeks ago I discovered a problem with the HDMI output on my external monitor (LG IPS 234) when connected to a MacBook Pro Retina 13'. The monitor wasn't able to display greyscale information. E.g. the underlying greyscales of a Google preview search suggestion when hovering a mouse over the suggestions. Also the whole monitor display looked washed out and fuzzy. I thought it would be a problem with the monitor, so I hauled it back to the store. We checked the monitor with a MBPR 15' and everything was fine (screens not in sync - important see below). I started thinking the new 13' MBPR might be the issue. But before leaving the store and blaming my MBPR 13' we checked out another 13' MBPR and (supprise!) the same effect again. To double check we tried another external monitor from Samsung (ok, I know if Samsung is not working with an Apple MBPR...). But seriously... The same effect again.
I contacted the Apple support and after discussing this with the 1st level (with little helpful tips ... SMB reset etc.) I was forwarded to the 2nd level. The guy wasn't able to help me either. He blamed my monitor and that it might need a firmware update. The problem could be linked with some incompatible HDCP. But a firmware update can only be done by the monitor vendor or a service partner and LG doesn't even indicate that this is possible at all.
Now my question is, does anybody else experience problems with external IPS displays and the MBPR 13'?
As I said, we tested it with 2 different MBPR 13' and 2 monitors from different vendors. In each combination the same problem. Always the same effect. For me this is an indication that there might be a bigger problem under the surface.
Kird
PS: a friend with a MPBR 15' has the same effect but only when the internal and the external IPS monitor is in sync
PS: the Apple 2nd level support promised me to give me a call regarding further steps to solve the problem (with a fixed date on Monday this week) ... They never called... Poor service Apple!

Hello Daniel,
I gave Apple a call last week and asked for a feedback on my ticket. The guy I talked to at least tried to help me with the issue. In the meantime since my last attempt to receive something from Apple nothing has happened on the issue. Surprise! So we started from 0 again... Ok... Bought in customer with a decent pain level...
I received some test tools from the guy that I ran on the MPPR creating an encrypted file (...yes I can imagine what you think and I can assure you I had similar thoughts...) and mailed this stuff back to Apple. Now that they have insight of my whole digital live (ok I distend it a bit, but in reply to my question what's all included in this file the guy mentioned something like "don't worry only technical stuff..." Ah yea... That's why it is encrypted... You might find an info about a malfunction in the HDMI inside... very confident... Ok... What you all do for a chance of solving an HDMI problem).
So the current status is: Apple engineers are spending nights in the office to dig into whatever this tools squeezed out of my innocent MacBook. You see I have reached a state where I am slowly drifting into sarcasm ;-)
The guy mentioned there might ! be a patch coming with the next release if Apple finds the issue important enough ! and ! enough other customers have the problem as well. And on this I am not kidding. That's what he said.
Hmm... Will 3 customers be enough? I doubt it... We'll find out with the next release. Maybe we can increase the complains from release to release and empirically estimate when Apple starts taking customers seriously.
My personal guess is that they will dismount the HDMI port and send us an aluminum plug that fits perfectly in the hole. I have a flashback... There was once an issue with an antenna and they offered a piece of plastic to...
I am getting carried away so I better stop now :-) and return to my wine
Let's stay in touch if you find out something on the GB
Kird

What is the problem on MacBook Pro retina 15"?

I just bought a new MacBook Pro retina 15". After unboxing, I turned it on and there was no any problem. But the second time I turned it on and charge battery, I got 2 problems, 1. The machine made noise loudly and 2. The charging is not working. What is the problem on MacBook Pro retina 15"? However, after about 1 hour, it works normally. Should I still use it or sell it before it has more issues?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

New problem with display on Macbook Pro retina (Samsung panel)

Hello All,
I am a very new people on your forum but a few weeks ago i bought a new macbook pro retina with samsung panel.
I haven't ghosting effect on my macbook but i have a new and really bad problem.
I try to found a some information on Russians forums but nobody can help me with it.
I can see an artifacts in the form of flashing pixels on all display.
It occurs in 20-30 minutes after the start of work.
Today i try to test it on game Dirt 2 and i can see defects after 2 minutes after start. So i think it can be reason with Geforce 650 but when i back to desktop and use HD 4000 i still see a problem.
This is best seen on a black screen with high backlight.
When i try to connect TV via HDMI i can't see any problem in my TV.
So i really don't know what could be the reason.
I attached the video with issue to video hosting
http://vimple.ru/579f880e8b7045e09f8fc5bc097c5e2b
Also i have a many software problem like Crashing safari and iTunes. It can be a few times per day.
I really disappointed with my new Macbook.
I haven't any problem with old 2009 Macbook pro with Snow Leopard but Mountain Lion is not working well.

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

MacBook Pro (Retina, Mid 2012) - Boot Camp/Win 7 - Num Lock Problem

Hey,
I have a client who has a MacBook Pro (Retina, Mid 2012) who is experiencing a problem when booted into Windows 7 via Boot Camp in that he cannot type certain character like # (hash character by keystroke alt + 3) without Windows 7 error bleeping at him. He needs the # character as part of his password for logging into webmail.
The Boot Camp setup has the latest Boot Camp drivers installed (this was a fresh Boot Camp setup/install today) and every other part of the hardware works I suspect that this problem is not a key mapping problem but more something to do with Windows registering Num Lock as being active.
If the problem is that Num Lock is enabled then what is the keystroke to disable Num Lock? I thought it was fn + 6 but did this change since the Unibody MacBooks?
I understand that there are ways of resurrecting number pad fuctionality as decribed in the MacWorld article (see link below) but this is a Mac OS X System Preference and as such would not operate when booted into Windows via Boot Camp.
http://www.macworld.com/article/1142609/ressurect_numberpad.html
Any advice will be greatly appreciated.

You have Graphics card problem.
Take it in Hardware problem:
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do
see if this applies http://appleinsider.com/articles/12/11/13/some-15-retina-macbook-pro-users-compl ain-of-graphics-issues-after-efi-update

Windows 7 on MacBook Pro Retina late 2013. Showing popup window as "Windows detected a hard disk problem"

I have installed Windows 7 64 bit version in my MacBook Pro Retina(13") late 2013 model . It was working fine from last 8 months but recently popup window showing as "Windows detected a hard disk problem" once login. Please check the following image.
I have contacted Apple Support team. They have tested the hard disk while booting from Mac OS and all the reports showing as hard disk is fine. Then I thought might be it was some virus and removed the Bootcamp partition and re-installed Windows 7 Operating System. But once updated Windows 7 with latest updates. This message showing again.
Would you please help me out to fix this issue. Anybody faced similar issue?

No I think that all drive are really on failure
I've boot with an ubuntu livecd and smartmontools see also the failure.
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate     0x001a   200   200   000    Old_age   Always       -       0
5 Reallocated_Sector_Ct   0x0033   100   100   000    Pre-fail Always       -       0
9 Power_On_Hours          0x0032   099   099   000    Old_age   Always       -       1872
12 Power_Cycle_Count       0x0032   099   099   000    Old_age   Always       -       762
169 Unknown_Attribute       0x0013   253   253   010    Pre-fail Always       -       4003597393408
173 Unknown_Attribute       0x0036   100   100   100    Old_age   Always   FAILING_NOW 12124890467160
174 Unknown_Attribute       0x0022   099   099   000    Old_age   Always       -       7469954
175 Program_Fail_Count_Chip 0x0022   099   099   000    Old_age   Always       -       4989854
192 Power-Off_Retract_Count 0x0012   099   099   000    Old_age   Always       -       31
194 Temperature_Celsius     0x0022   064   064   000    Old_age   Always       -       36 (Min/Max 11/75)
197 Current_Pending_Sector 0x0022   100   100   000    Old_age   Always       -       0
199 UDMA_CRC_Error_Count    0x001a   200   199   000    Old_age   Always       -       0
240 Unknown_SSD_Attribute   0x0022   100   100   000    Old_age   Always       -       0
When I use the Mac disk tools from the startup menu, it see also the problem.
Now the big question is : Why I've this type of issue with 2 MBA and 1 Macbook pro 15".
Their configurations are the same : windows 7 with truecrypt.
Maybe Windows drastically reduces the lifetime of the Apple SSD drive.
The 3 Mac are used for less than 6 month !!!!

I bought a macbook pro retina ME665 in Dubai, and 3 month later its display stopped working properly.some white lines appeared on it and display itself became white and black. Can anybody suggest what should I do to fix this problem?

In October 2013 I was on Vacationin Dubai and bought there Macbook pro retina ME665. I returned to Kyrgystan (home town) and for New Year I was away for a week. When I came back i found that the dispaly of my laptop became white and black, some lines appeared on it. Everybody in my family told me that no one has dropped my laptop or done anything that can cause this problem. there is no any service provider of apple in my country. WIl, the international warranty cover this case? I bought this laptop not from apple store,but in a simple store and I lost reciept.

Put the Serial Number in here...
https://selfsolve.apple.com/agreementWarrantyDynamic.do
to see if it is registered with Apple..
And see here for Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57

Macbook Pro Retina - Your computer restarted because of a problem

Hi there,
I've recently experienced problems with my Macbook Pro Retina(A1398) with freezes. It's very often and randomly freezing and it gets hot on the top of the back in the middle. When I start it up it freeze again at the spinning wheel, but I can use hotkeys to login and stuff, but the screen stays on spinning wheel I can hear sounds, when I click aswell and adjust the brightness on screen and key-light.
I got this message on latest freeze - I force shutdown the computer when it is frozen.
Should I turn it in a genius apple store or is it software related?
Best Regards,
Michael
Anonymous UUID:       92D7CA96-CFC1-B424-5F01-E745E68AE2C5
Mon Jun 30 17:28:36 2014
panic(cpu 0 caller 0xffffff7f8a713f7c): "GPU Panic: [<None>] 4 3 5f 1d 0 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00409b00: CFG 0x0fd510de 0x00100406 0xc0000000, BAR0 0x102c00000 0xffffff81f9bbc000 0x0e7150a2, D0, P0/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff81f6933980 : 0xffffff8008422fa9
0xffffff81f6933a00 : 0xffffff7f8a713f7c
0xffffff81f6933ad0 : 0xffffff7f88e04bf4
0xffffff81f6933b90 : 0xffffff7f8910b200
0xffffff81f6933bd0 : 0xffffff7f88ecfef4
0xffffff81f6933c20 : 0xffffff7f88ecee8e
0xffffff81f6933c60 : 0xffffff7f890ede38
0xffffff81f6933c90 : 0xffffff7f890f06eb
0xffffff81f6933ce0 : 0xffffff7f88f45ea7
0xffffff81f6933d30 : 0xffffff7f8911abf7
0xffffff81f6933da0 : 0xffffff7f88f45b09
0xffffff81f6933e20 : 0xffffff7f88ded4a2
0xffffff81f6933ee0 : 0xffffff7f88dbab05
0xffffff81f6933f20 : 0xffffff800844a23a
0xffffff81f6933fb0 : 0xffffff80084d7127
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f8a705000->0xffffff7f8a718fff
            dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f8a6fd000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f896f8000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f88abe000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f88d5b000
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8a700000
         com.apple.nvidia.driver.NVDAResman(8.2.6)[DB59C243-61DE-3B0C-86C3-6D89446F6F14] @0xffffff7f88db4000->0xffffff7f89027fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f88abe000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f88d9e000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f88d5b000
            dependency: com.apple.AppleGraphicsDeviceControl(3.5.26)[E971FED4-805F-3462-9D93-1919EBE3DC 82]@0xffffff7f88dae000
         com.apple.nvidia.driver.NVDAGK100Hal(8.2.6)[AE5D65B5-1E26-3509-97B9-C68D97C2114 3]@0xffffff7f89033000->0xffffff7f891dffff
            dependency: com.apple.nvidia.driver.NVDAResman(8.2.6)[DB59C243-61DE-3B0C-86C3-6D89446F6F14] @0xffffff7f88db4000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f88abe000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:     0x0000000008200000
Kernel text base: 0xffffff8008400000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 25339370354
last loaded kext at 6429825562: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f89ed9000, size 32768)
loaded kexts:
com.f-secure.kext.fsauth 1.0.0d1
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleGraphicsDevicePolicy 3.5.26
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2
com.apple.GeForce 8.2.6
com.apple.driver.AppleHDA 2.6.1f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.2.6
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleIntelMCEReporter 104
com.apple.nvidia.NVDAStartup 8.2.6
com.apple.driver.AppleIntelFramebufferCapri 8.2.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 677.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.iokit.IOAcceleratorFamily 98.20
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOAcceleratorFamily2 98.20
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

Hi Csound1,
Seems like it's not uninstalled correctly
Here's the report you asked for
EtreCheck version: 1.9.12 (48)
Report generated 30. jun. 2014 18.17.29 CEST
Hardware Information:
MacBook Pro (Retina, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 2880 x 1800
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:2:20
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 250,14 GB (131,35 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 20
Gatekeeper:
Anywhere
Kernel Extensions:
[loaded] com.f-secure.kext.fsauth (1.0.0d1) Support
Launch Daemons:
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[running] com.f-secure.aua.plist Support
[loaded] com.f-secure.clstate-periodic.plist Support
[loaded] com.f-secure.fsavd.dbhelper.plist Support
[running] com.f-secure.fsavd.plist Support
[loaded] com.f-secure.fsmac.firewall.plist Support
[loaded] com.f-secure.fsmac.fsupdated.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.sonos.smbbump.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.f-secure.trasher.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
iTunesHelper
SpeechSynthesisServer
Sparrow
Dropbox
F-Secure Anti-Virus for Mac
Internet Plug-ins:
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
ViewRightWebPlayer: Version: 3.3.0.0 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
Safari Extensions:
Page Rank: Version: 1.0.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
FUSE for OS X (OSXFUSE) Support
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
      3% WindowServer
      1% fontd
      0% Google Chrome
      0% SystemUIServer
      0% dpd
Top Processes by Memory:
180 MB Dock
164 MB Google Chrome Helper
164 MB com.apple.IconServicesAgent
131 MB Finder
115 MB WindowServer
Virtual Memory Information:
11.34 GB Free RAM
3.01 GB Active RAM
456 MB Inactive RAM
1.20 GB Wired RAM
368 MB Page-ins
0 B Page-outs

Problema MacBook Pro Retina 13''

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