Проблема с планшетами ThinkPad 10. Загрузка с USB-носителя

28-29 Октября была заведена заявка под номером 8004053431 с Ответственным инженером Дмитрием.
Ситуация описана 5 разным инженерам полностью. Планшет не запускается с USB –флешки через Bios как подключенный напрямую, так и через родную док-станцию. Рекомендации ТП все, которые они предложили сделали. (Изменение в разделе Безопасности, изменения в разделе Загрузки, обновление версии Bios с 1.23 до 1.25 от 30.10.14). USB –флешки – рабочие, другие устройства Планшет Lenovo ThinkPad2, ноутбуки с них загружаются. Протестировано 20 планшетов. Обновление Biosа сделано на 2х планшетах.  ТП не может дать внятных рекомендаций по данной ситуации.  При загрузке USB-носитель определяется в Bios. Его там видно. При попытке загрузки с флешки опрос устройство происходит о чем свидетельствует индикатор на USB – носителе. Тестировались разные USB-флешки. Тестировался Windows 8.0, 8.1, как х32 так и х64.
Консультация, которая была дана 5.11.14 и где было предложено обновление Biosa сегодня повторилась, спустя неделю мне дали такую же рекомендацию. При моем обращении в ТП Lenovo каждый раз общение происходит с новым инженером, который выяснив всю историю не может предложить чего-то нового. Downgrade Bios – как предложение с нашей стороны ТП отвергает уверяя, что это может сделать только специалисты сервисного центра. Обновление Biosa – для данной модели в ближайшее время не планируется.  Последнее предложение ТП (Дмитрия другого) на 11.11 брать планшет и флешку и обратиться в сервис-центр.
По утверждению ТП задача эскалирована до руководства 6.11 и до разработчиков 5.11 – реакции и каких либо коментариев от них нет.

Приветствую
Давайте уточним:
1. планшет на видит флешку в принципе - в Windows, в BIOS Setup, или невозможно только загрузиться с нее?
2. установлено ли приложение ThinkVantage System Update? Все ли важные обновления c ее помощью установлены? В частности, Intel Platform Device Driver.
3. флешка подключается к планшетному порту USB напрямую или через кабель, хаб?
4. ОС предустановленная или чистая установка? Какая версия ОС?

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