Problemas con BBM en BB Curve 8310

Hola, recién estoy usando el BB Curve 8310, pues el que tenía (el BB Bold 9780) me lo robaron y no he podido actualizar el BBM por que la página me dice que ese software no está disponible para esta versión de Blackberry, es eso cierto? No puedo tener la última versión de BBM, la que me permite recuperar el backup de mis contactos?
Agradezco su colaboración, un saludo!

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Similar Messages

  • Problem in Internet Connection BB Curve 8310

    I got problem with my old spartphone Curve 8310. It cant connect to internet. It was started after I went back to UK and use Airtel Vodafone SIM card.
    I went to the network provider (TELKOMSEL INDONESIA) and they said that my BB  was suspended.
    How can I activare my internet service again?
    IMEI: 395315.01.734737.4
    Need help.

    Hello Kholis
    Welcome to http://supportforums.blackberry.com
    You must activate a data service plan or BIS
    That suits your needs.
    This activation of the plan can ask your carrier to which these associated.
    BBM Channels  PIN: C0007093A
    Do not forget to give LIKE    Those people who help you and advise you about your doubts.  if the review has been SOLVED** # 4LL  #ÉliteRoad  Make a backup of your BlackBerry
    BlackBerry Protect and  BlackBerry Link constantly.  #ichooseBlackBerry10 Gutijose14 Forums Veteran I

  • Problem adding another email account curve 8310

    I am trying to add another e-mail account.  I go to the wizard, and the message I continue to get is "An error occurred while accessing your account.  Please click below to try again.  There is a hyperlink that says "Access Another Email Account".  When I click on it, nothing happens.  HELP!

    Hi and Welcome to the Forums!
    It's hard to tell, but if you receive the error message just after entering your credentials for the new account, then you have either entered something wrongly or the email service is not fully compatible with BIS. I'd suggest that you use a PC/browser to access your carriers BIS:
    http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
    and then create this new BIS conduit from there. If it as well receives the same error, then try entering your correct email address but an incorrect password -- this should bring up the manual/advanced configuration screens on which you can enter all of the pertinent information manually (you will need to know all of the information -- email servers, etc....you will have to get that info from your email provider or from another email client you already have configured for this email account).
    KB10154 How to integrate a POP or IMAP email account through advanced integration
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Sync Problems with Blackberry Curve 8310

    I am also having a problem sync my new Blackberry Curve 8310.   I previously had a Palm Treo 650.   I was finally able to sync the contacts from my Palm to my Blackberry.   I am assuming just like the Palm Treo software I can also view the contacts on my desktop, but I have not been able to view the contacts on the Blackberry Desktop Manager software.    Where do I view this information, that I might have downloaded, there is now tab for the software that allows me to manager my contacts and my calender.   
    I use Outlook express for my emails is there any way I can make the Outlook Express the primary software on my desktop for managing my contacts and my calender and being able to sync to my Blackberry.

    Hi and welcome to the forums!
    DM is not like the Palm Desktop in that there is no set of visual organizers (calendar-contacts-tasks-memos) to see.  DM serves to sync your data between the BB and another desktop application.
    Here is a listing of the apps supported by the various versions of DM. http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12268&slic...
    When I migrated over from my Treo 650, the Switch Device Wizard did not work.  As a workaround, I sync'd my Palm with Outlook 2003.  To do this I had to use the original cd that came with my Treo to change the conduits so the Palm Desktop sync'd with Outlook.  Not sure if I needed to use the cd to do this, I think you can change those setting in Palm Desktop, but make sure to map the fields well so your data imports into Outlook as you want it.  (The fields are a little different between Palm and Outlook).  ALWAYS make sure you get a good sync of your Palm data before doing any of this.  That way you'll have the data in the Palm Desktop as a backup.
    Once I had the data sync'd to Outlook, I just had to set up the synchronization setting on DM to sync over to my BB.
    Post back if you have any further questions.  Let us know how it goes. 
    IrwinII
    Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

  • Sync problem BB Curve 8310 and Desktop Manager v4.6 with Outlook 2003

    I have a BB Curve 8310 with Desktop Manager v4.6 that I syn with Outlook 2003. Calendar, tasks, and memo will sync.  The sync fails on the address book with this message:  Unable to read application data record. Translation Canceled!  From other message boards, I understand that the problem could be with a particular contact record but I can't find that record.  I've followed all suggestions about organizing Outlook to look for blank entries for name or company and have deleted all those found.  The names on the BB log are not alpa so finding the one that is incorrect is a problem.  The sync failed at record 1211 out of 1428.  I deleted the last record shown on the log and but then it failed at record 1210!  I deleted several addresses and now it fails at record 1192.  There must be more to this!  I am getting ready to purchase a new computer and all new software and would like to resolve this issue before moving to new equipment.  HELP!

    First perform a clean uninstall oof DM 4.6.
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
    Download site for 4.2.2
    https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
    Download DM 4.2.2 and install. reboot the PC. start the new DM , rest the configuration for synchroniation for athe calender only,
     Two way,  connect phone via USB, Proceed with synch.
    Please let me know how it goes!
    Thanks,
    Message Edited by Bifocals on 09-06-2008 03:24 PM
    Message Edited by Bifocals on 09-06-2008 03:26 PM
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Problem With BB Curve 8310

    Hello,
    This is my first post here.
    I bought BB Curve 8310 couple days ago. It was running old 4.2 OS. So I installed BB Desktop software in order to upgrade to 4.5 OS for my blackberry. But,... There is a problem. It can't be done. It allways displays me error 507 or error 561?! I tryed to google it up, but with no succses ... Is there any way that I can upgrade my BB to the newer OS?
    If it helps I can write BB's PIN and IMEI number.
    Please help me
    Tom
    Solved!
    Go to Solution.

    See this guide for more info, it would appear your OS has been deleted/corrupted:http://www.blackberry.com/btsc/KB03294
    Kijana
    Please remember to:
    1. Mark Accept as Solution on the appropriate post once your issue has been resolved
    2. Give Kudos to helpful posts (click the star next to the post)
    Thanks

  • Curve 8310 Problems Syncing Outlook Calendar & Desktop Manager Freezing

    Hi: I recently bought a Curve 8310. It has Desktop Manager version 4.2.2.14; my laptop has Vista Home Premium and I use Outlook 2007.
    Just a day or two ago Desktop Manager started crashing while syncing Outlook Calendar. It stops at Calendar entry 76 and then freezes. From checking the Technical Solution Center I understand the problem may be a corrupt Calendar entry. Dealing with this apparently involves going into Configure Synchronization but Desktop Manager won't let me do this. If I start it when the phone is connected to my laptop it doesn't register the connection and often freezes. If I start it, then connect the phone, and stop the synchronization process before it crashes Manager, clicking on any of the Desktop Manager ikons, including Synchronize, doesn't have any effect. I've tried reinstalling Desktop Manager from the CD supplied by my phone provider but it's made no difference.
    I'd be grateful for any advice; Before this problem developed I was really enjoying my BlackBurry. 

    Hi,
    First we need to do a clean reinstall of the software to makes sure all registry and files have been completely removed:
     Link 1.
    Then we need too reinstall the 4.2 software, taking into account the Vista considerations for install:
    Link 2
    After install reboot the PC, start DM, Pull the battery while the device is ON, replace after a minute,
    Let the device reboot 1-3 min,  Plug the BB into the USB cable, Go to synchronization options and rest the options to only
    Synch the calendar, sync for two way, select no other programs. Start the sync process.
    Please let us know the results,
    Thanks,
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
    http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=10906&jump=true
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • BBM 5.0.1.38 on Curve 8310... SLOW

    I've had BBM 5.0.1.38 on my Curve 8310 for a while and its terribly slow.
    It takes forever to open groups and I can't stand waiting the 30sec to a min.
    I was wondering if anyone has the same experience...
    Should I upgrade to a newer version (if available)?
    Should I downgrade? What version is recommended?

    Ok, I misread that. Gotcha, BBM v. 5
    mreda wrote:
    It takes forever to open groups and I can't stand waiting the 30sec to a min.
    Don't despair,
    everyone has delays as you describe on opening BBMessenger group chats, and you will experience greater delays with the more lengthy the "days kept" for the chat conversation as the device pulls and syncs the conversation from other group members.
    I haven't seen an upgrade that improves on that.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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  • Curve 8310 fails to read microSD card

    Greetings,
    I bought a Blackberry Curve 8310 last summer and it worked fine until November of last year when the phone failed to read my Micro SD media card. Thinking the media card was the problem, I have bought a new media card a few months ago to try fixing the problem. The problem still persists and I need help getting this fixed.
    I currently use Blackberry 4.5 Device OS. Under Options in the phone's menu:
    Media card support: on
    Encryption mode: none
    Mass storage mode support: on
    Auto enable MSM when connected: Yes
    Total space: 1.8 GB
    Free Space: 1.4 GB.
    This means the phone knows I have a media card but just cannot read it. For pictures, only the pictures I saved onto the microSD card using my computer can be seen, but pictures I took using the phone doesn't show up. When taking pictures, the camera indicates "File system out of resources". For music, all the music is visible, but when trying to play the songs, it doesn't do anything.
    I have tried everything from turning off/on the phone, removing the battery to do a hard reset, not downloading any applications to see if they were the cause, and formatting the media card for blackberry use. I have even reformatted the phone 5 to 6 times and installed a clean new OS onto the phone and the problem is still there. The only short-term solution I found in fixing this problem is when using the Desktop Manager to backup my data on the phone. After backing up the data, the phone will recognize my media card and I can access it fine for about 2 to 3 days. Then the phone fails again and I have to keep backing up my data to get my phone to work. Now I am very tired of repeating this process. Either I get a long-term solution or I need a new phone (I believe I still have warrenty).
    The phone is great but this problem is getting on my nerves. Someone please help me!

    Hi and Welcome to the Forums!
    From everything you've described, you've done everything possible. Hence, I recommend you seek out your warranty support.
    Good luck and let us know.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Upgrade os v4.5 BB curve 8310 to higher compatible os & file free always goes to zero byte

    Hi all,<br>Let me introduce myself first, my name is hasya from Indonesia, I am using BB curve 8310 with os v4.5.0.124, There are 2 Things would like to ask for looking for solve/solutions as follow:<br>1. Can I upgrade my BB curve 8310 os v4.5 To higher compatible os?kindly please let me know how to do it and where I can get that software / higher os?<br>2. My file free always goes to zero byte so make my bb is hank or not responding, I already run memory cleaner from BB but can not solve that problem,I always do hard reset (battery pulled out) to get more file free, kindly please let me know how to maintain or keep my file free is not going to zero byte, and please let me know if there is best software can solve it
    Solved!
    Go to Solution.

    S 4.5.0.188 is the highest and latest available release for the 8310.
    Here are directions and the download.
    http://www.blackberryforums.com/general-8300-series-discussion-curve/236833-latest-os-8310-4-5-0-313...
    Turn off your memory cleaner, it is worthless to your situation and does NOT clear additional memory for your device, it just wastes battery and resource, and ONLY cleans already deleted memory to a high secure government specification. Nice for the FBI, CIA, drug and p0rn dealers, worthless for you.
    For low memory issues:
    First thing? Check the File Free at Options > Status, what is the number at File Free?
    Now, leaving the device powered ON, remove the battery of your device, hold a minute, replace and reboot.
    What is the File Free now?
    Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...
    And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...
    Additional links to read:
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
    http://www.blackberry.com/btsc/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Curve 8310 Calendar will not Sync at all

    The calendar of my curve 8310 will no longer sync though I've had no problem before.  I have Outlook 2002 and Desktop Software 4.6 and sync using the USB cable for wired synchronization.  When the DS progress windows display during sync the sections now move from contacts>tasks>notes.  The calendar section is omitted entirely.  I uninstalled Desktop Software then reinstalled it but the same problem continues.  I have checked the Desktop Software set up and verified that a two way sync of calendar is included.  I've been working on this all weekend and am totally frustrated!  I hope someone can help! 

    "What is 6 of 16 that is locking up, I don't believe it is datebook and if that is the case you can disable that conduit temporarily so you can sync your datebook over, if it is datebook, then I would try a program called dbfixit you can get it from www.pimlicosoftware.com I don't know about dbscan and how well it is, but I find dbfixit to be a wonderful tool to find any corruption. " 
    Well, I don't know.  I am assuming it is 6 of 16 files that need to be synced.  I'm just telling you what the hotsync window says at the point that it locks up. 
    How do I disable the conduit and still have the datebook sync?  If it's disabled, how would it sync at all?  I have set the datebook to "do nothing" and the other applications sync just fine, but not datebook.
    I will try the dbfixit as long as you can assure me it won't erase data.  Thank you
    Post relates to: Treo 680 (Unlocked GSM)
    Post relates to: Treo 680 (Unlocked GSM)

  • My Blackberry Curve 8310 has no video recorder on it

     I there a way to upgrade my phone so I can have a capable video recorder to record videos?

    That's odd... I have AT&T and a Curve 8310; it has both a video and audio recorder built into it.  I could not access my video recorder until I bought and inserted a microSD card into the Curve.  The video camera's recordings take up a lot of memory compared to the camera, and if you don't have a memory card installed, this could be your problem.
    If you do have a memory card with space on it, it's possible that the video recorder icon was accidentally hidden from view on the Home screen.  While in the Home screen, press the Menu button (to the left of the trackball) and make sure "Show All" is checked.  This will show you all icons, even the hidden ones; see if you can find the video camera icon among your list of icons. 
    FYI - You can also access the video recorder through the "Camera" icon.  Click on the Camera icon, then once the screen switches to camera viewfinder, click on the Menu button (left of the trackball) and select "Video camera."  This will then give you recording access to the video feature if your device has memory.
    ~^~ CrypticAzn ~^~
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  • Transferring contacts - bb 8700r to bb curve 8310

    can I transfer my contacts on my old bb 8700r to my bb curve 8310 and if so, how?

    Hi and Welcome to the Forums!
    The Switch Device Wizard should do what you  want. Instructions here:
    http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB16291&slic...
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Video for BB Curve 8310

    I need some help!  I work for an AT&T retail store.  I have a customer that has the Curve 8310.  She is unable to view videos on You Tube or CNN type pages.  She can receive a video via MMS but as far as viewing them on a webpage, cant do it.  I also tried it with my Curve 8310 and could log onto You Tube and pull up a video but could not watch it.  Is this something to do with the fact that AT&T does not support this level of access?  Does anyone have AT&T that could help me out??  Thanks so much!   

    To watch streaming video from such as YouTube.com, you will need to have OS 4.5 loaded on your BlackBerry. That will enable live video ability.
    and then, you will use the mobile site, "m.youtube.com"
    Good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BB Curve 8310 w/Jabra BT8040 Music Cut Outs

    I listen to streaming radio (Pandora) through my BlackBerry Curve 8310 and had no trouble with standard wired headphones. Yesterday I got a Jabra BT8040 bluetooth headset and everything works great except that intermittently the music cuts out and then back on. I've noticed that every time this happens, the double arrows appear in the upper right hand of the phone screen indicating that the phone is sending or receiving data. Is this a buffering or cache issue that is interfering with the signal to the headset? I'm hoping that this is a simple fix 'cause the headset works great otherwise.

    Hi
    I should imagine you have not had a reply due to including such a huge amount of meaningless dribble with your post. We are just ordinary users and not used to dealing with such complexities. So lets have a look at the question alone
    i am using 8310 curve which reboots radomly, it doesnt reboot in standby mode or while plugged in pc through usb, but if i use it randomly as like hearing music or making a call or texting anyone it reboots, so plz can anyone help me in this case, i would be greatful, here is my event log collected using jl_cmder, thankyou.
    The Blackberry is designed to be reset by removing the battery whilst the device is powered-on. Leave the battery out for a minute or 2.
    See if that resolves the problem.
    Blackberry Best Advice - Back-up weekly
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