Probleme activation licence Indesign CS6

Bonjour,
J'ai un soucis d'activation de licence pour Indesign CS6. j'ai essayer de faire l'activation HORS LIGNE , mais lorsque je rentre le code de demande + le numero de serie, j'ai ce message qui apparait:
Impossible de traiter votre demande. Veuillez réessayer ultérieurement.
quelqu'un aurait une idée ?

Bonsoir,
La licence est bien une licence individuelle pour Adobe Indesign CS6 ( donc juste Indesign ).
Lorsque le logicielle essaye d'activer la licence ( donc une fois l'application installer) il essayer de contact le server mais n'y arrive pas.
J'ai beau cliquer sur Ressayer ( en wifi sans proxy ou par câble sur le réseau de la société avec proxy) et si je clique sur "activer plus tard" la même fenêtre ce ferme et ce re ouvre.
J'ai donc essayer d'activer en mode HORS LIGNE.
j'ai donc suivit les instruction pour le poste "Cible" je génére donc le code de demande. Je vais sur mon second pc pour essayer de générer le code de réponse avec la N° de licence et la le message suivant apparaît : Impossible de traiter votre demande. Veuillez réessayer ultérieurement.
j'ai donc bien suivit les étapes jusqu'au bout et je reste bloquer a ce message.
j'ai essayer avec une licence bonne et actif ( car elle fonctionne sur l'ancien pc ) mais j'ai bien désactiver la licence sur l'ancien poste.

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