Problème avec Outlook 2011, plus possible d'envoyer un message. Help!

Bonjour,
Depuis quelques heures il ne m'est plus possible d'envoyer un mail, de répondre ou de transférer.
Je sais par contre les recevoir.
Le mail vide ne s'ouvre plus quand je clique sur nouveau.
J'ai désinstallé les signatures et désinstallé Safari (il paraît que cela peut jouer) mais sans résultat.
Quelqu'un a t'il le même problème?
Merci

Bonjour
!!! avant toute tentative de réparation il vous faut faire une sauvegarde de vos données !!!!
( cle usb , disque dur externe, dvd ... peut importe le support du moment qu'on ai une sauvegarde )
Le dossier le plus important a sauvegarder pour outlook et localiser
DisqueDur/Utilisateurs/VotreNonDutilisateur/Documents/Donnéesutilisateurs Microsoft
Le dossier "Donnéesutilisateurs Microsoft" il contient tout vos message d'outlook et d'autres paramètres pour le pack office.
Après la source du problème peut etre multiple mais,si vous n'avez rien changer par vous même, peut être votre fournisseur de service de messagerie lui la fait deschangements ??
essayer de vérifier sur le site internet de votre fournisseur que le paramétrage "SMTP" na pas évoluer ?
Mais pour vous le problem semble pluslocaliser dans Outlook lui même ( pas de nouvelle création de message possible)
- corruption de logiciel ->RE-installation logiciel office et / ou mise a jour
- corruption de base de donnée outlook-> maintenance avec l'outil integré a outlook / recréation de la base dedonnée
- création d'une nouvelle identité (compte utilisateur ) pour vérifier si le problème vient bien d'outlook ou d'uneautre source
- vérification du disque dur
- utiliser un autre logiciel client demessagerie ( mail apple , thunerbird , eudora ..)
Voila quelques idées pour commencer votre recherche afin de solutionner votre problème
Pierre

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Mails sent directly the users e-mail address, is delivered to a local Inbox and is therefore removed from the Exchange inbox. This is a problem, because the user is also accessing the mailbox from iPad and iPhone. There are no rules at all in the Outlook settings. The mail remains in the Exchange inbox until Outlook syncronizes folders. The strange part is that the user also recieves mails, sent to distribution lists, but these mails is not delivered to the local inbox, but stays in the Exchange Inbox.
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As per your query I found a relevant solution for resolving this, actually I haven’t tried the steps you wrote here in your query. But I found a solid key answer for exporting from Mac OS X Mavericks (10.9.1) Outlook 2011 to iCal for Apple mail. This is possible through Drag and Drop method via this you can undoubtedly migrate Outlook 2011 Calendar to ical format.
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Devices:
Mac Air running OS X 10.10 with MS Office 2011 (Outlook via IMAP) - no Exchange.
Also running Mail concurrently via IMAP.
iPhone 6+ running iOS 8.2.
Time Zone:
New Zealand on daylight saving - UTC/GMT +13:00
Background:
I have using both Microsoft and Apple Mail and Calendar (iCal) platforms concurrently on various MacBooks etc for at least 5 years i.e. previously MS Entourage 2008 (?) now Outlook 2011. Once upon a time Entourage/Outlook & Mail/iCal used to sync quite nicely via iTunes and sync services but then that functionality was taken away from us in Mavericks. There was a lot of fuss about this!
I managed to find a work around that worked for me. Far more detail can be found in a previous thread https://discussions.apple.com/thread/5479205 but in short I found I could drag calendar and contacts from Outlook to iCal & Contacts and vice versa without too much fuss for my volume of meetings etc.
Once meetings and contacts were in iCal and Contacts then iCloud made sure they synced with my iPhone - YAY!!!
THAT ALL CHANGED AGAIN WITH YOSEMITE !!!!!!
Problem:
It would seem that since upgrading to Yosemite I am experiencing serious TIME ZONE discrepancies between Meeting requests in Outlook and OS X / IOS.
Example:
1. Meeting request created in Outlook from external 3rd party contact received for Sunday, 23 November 2014 10.00am - 12.00pm
Shows correctly in Outlook
OS X & iOS show event exactly 13 hours later @ Sunday, 23 November 11.00pm - 1.00am
This is exactly the time difference between GMT/UTC and NZT (or GMT/UTC +13:00)
Because meeting/event is from a 3rd party the date/time cannot be edited.
Accepting locks it in at the wrong time which ends up being synced to iPhone.
2. Meeting request created by 'self' in Outlook and dragged onto iCal in OS X for Saturday, 13 December 2014 3.30pm - 4.00pm
Shows correctly in Outlook (as you'd expect!)
The instant its dragged across the iCal 'Adding a new event' pop up box appears.
Click 'OK' and for literally 2 seconds it's displayed as the right day and time ...
BUT THEN it jumps (moves) to Saturday, 14 December 2014 4.30am - 5.00am!!! Exactly 13 hours later.
When iOS updates via iCloud it also shows the event @ Saturday, 14 December 2014 4.30am - 5.00am.
Log on to iCloud (web calendar) and it's the same.
Again this is exactly the time difference between GMT/UTC and NZT (or GMT/UTC +13:00).
NOW CHECK THIS OUT - double click event in iCal OR iCloud web calendar and it shows the details as "13 December 3.30pm - 4.00pm (GMT)"
See images -
3. Meeting request created by 'self' in Outlook and dragged onto iCal in OS X for Friday, 7 December 2014 12.00pm - 1.30pm PLUS added and sent to invitee
Shows correctly in Outlook (as you'd expect!)
The instant its dragged across the iCal 'Adding a new event' pop up box appears.
Click 'OK' and for literally 2 seconds it's displayed as the right day and time ...
BUT THEN it jumps (moves) to Saturday, 8 November 2014 1.00am - 2.30am.
So everything else is as previously described ... the EXCEPTION here is the person who I sent the invite to.
They received it in OS X Mail and iOS - it also appeared in their calendars Saturday, 8 November 2014 1.00am - 2.30am rather than the more suitable time for a Friday business lunch!!
Given this worked fine under Mavericks and the only thing to have changed is an upgrade to Yosemite then there has to be a bug in Yosemite??
I've attempted to be as thorough with my testing as possible but whilst I am in IT Sales and Business Dev, I am not an engineer!! Therefore I am very keen to hear from any far more intelligent being that suggest other tests, what I should do next or better still how to fix it !!!!
Now I shall sit and wait for the arrival of great and profound wisdom ... yes, still smiling but I don't know for how long!!

So no replies/comments but lots of views ... either means I haven't reached someone who's prepared to tackle this one or everyone thinks I'm a Muppet for doing things the way I do!!
Because of the many views and at least 2 persons who have indicated they have the same issue ...
UPDATE:
So much research!!! Would appear that Outlook is designed to send calendar events in UTC/GMT time irrespective of local - don't quote me! That being the case that would explain why the events I had issues with turn up with showing GMT. Would also suggest that for some reason iCal cannot see inside to translate the actual time ... anyway ... moving on.
So at this point I need to say I have turned off in Mac Mail preferences "Add invitations to Calendar - Automatically" and set to "Never" ... I will try testing with that "on" again later.
For now here's a kludged workaround for at least the process that I use i.e. dragging meetings from Outlook to iCal to sync via iCloud to my iPhone.
Before I would drag the Outlook event (straight from Outlook's calendar) onto the iCal icon (sorry realize I hadn't perhaps been explicit on that before) ... that would then open iCal if not already open and then 'pop' the 'Adding a new event' box ... click 'OK' and it'd be entered with the same alert time etc ... that once worked, then broke hence this post!!
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Open iCal - best if you use Day view
Drag the Outlook event to that day and to the correct time
N.B.: Duration, Category and Alert information is lost
Open event in iCal and edit the above
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I have tested this against my original examples:
Example 1 - Works for events/meetings received from external Outlook source - you can open and edit the time and alerts. Not sure if it creates any grief or extra clutter at the senders end!! Guess I'll hear about that soon enough.
Example 2 - Works for events/meetings created by me in Outlook and dragged over - same deal - still have to edit duration and alerts etc.
Example 3 - Hmmmm ... haven't tried adding an invitee who I know is an iCal only user yet. I expect that if sent from Outlook he's still going to have it show up wrong at his end so will be a set of instructions and training I expect. I have an idea that may work ... will have to test.
SORRY - I said it was a Kludge.
I will see if this approach remains stable for a bit before turning back on the "Add invitations to Calendar - Automatically" setting in Mail.
I'll report back again after that.

Problème avec Outlook 2011, plus possible d'envoyer un message. Help!

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