Problème connexion Adobe creative cloud sur Asus Transformer Prime

Bonjour,
Voilà je rencontre un soucis de connexion sur ma tablette asus, j'ai obtenu Adobe Photoshop Touch et Adobe Proto qui fonctionnent parfaitement pour cette connexion, par contre avec Adobe debut j'ai la fenêtre de connexion qui reste bloquée (voir capture jointe).
Auriez-vous une solution, j'ai desinstallé et reinstallé l'application sans resoudre le probleme.
Merci.

Désolé d'entendre parler de vos difficultés. J'ai utilisé Google translate pour ce message alors j'espère que c'est logique. Êtes-vous toujours voir le comportement? Nuage de Creative est en baisse pour une courte période récemment pour maintanance. Si vous voyez toujours le comportement, la version de l'OS Android vous exécutez sur votre tablette Asus? Ce doit être répertorié dans Apps> Paramètres> À propos du périphérique (c'est la dernière section en bas de Paramètres) dans il devrait y avoir une section pour la version Android.

Similar Messages

  • Peut-on installer Adobe Creative Cloud sur 2 ordi?

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    J'ai réussi à avoir un interlocuteur chez Adobe. Tous les logiciels peuvent être installés sur 2 postes! Voilà! Bonne journée!

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    Hi RobinLyon,
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  • Adobe creative cloud ne se conncte plus message "! tentative de connexion au serveur"

    adobe creative cloud ne se conncte plus message "! tentative de connexion au serveur"

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  • Adobe creative cloud eea 1.5 is not working with our asus Eee box , celeron j1900 2.00 ghz, 4gb of ram, 64bit. can settings be changed in adobe?

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  • J'ai le cs§ sur ma machine comment je peu installer l'adobe creative cloud?

    j@

    Bonjour,
    C'est une erreur de saisir , je voulais dire "CS6".
    Merci,
    Le 3 déc. 2014 à 10:55, JR Boulay <[email protected]> a écrit :
    j'ai le cs§ sur ma machine comment je peu installer l'adobe creative cloud?
    created by JR Boulay in Forums en français - View the full discussion
    Bonjour,
    Qu'est-ce que le "cs§" ???
    Sinon, dans tous les cas, pour installer Creative Cloud ça commence par là : https://www.adobe.com/fr/creativecloud.html
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6981580#6981580 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6981580#6981580
    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in Forums en français by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Adobe Creative Cloud (pour bureau Win 7) s'ouvre mais reste blanc et inutilisable.

    Bonjour,
    Malgré 4 ou 5  contact avec le support technique d'Adobe, je n'ai toujours pas résolu mon problème et ça devient pénible.
    Lorsque je lance ACC depuis le bureau, l'appli s'ouvre mais reste blanche (cf copie écran ci-joint)
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    Bonjour,
    Malheureusement aucun technicien adobe n'a pu m'aider. Ils devaient me
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    Donc pour les mises à jour je suis obligé de passer par un compte
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    Mais j'avoue que ce n'est pas pratique.
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    Le mardi 8 juillet 2014, AgentX051 <[email protected]> a écrit :
        Adobe Creative Cloud (pour bureau Win 7) s'ouvre mais reste blanc et
    inutilisable.  created by AgentX051
    <https://forums.adobe.com/people/AgentX051> in Forums en français - View
    the full discussion <https://forums.adobe.com/message/6531889#6531889>

  • Problems with Adobe creative cloud offline packages ( Windows )

    Hi
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    i7 CPU Windows 7 64-bit 12GB ram
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    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4028.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4027.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4053.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4029.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4052.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4027.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
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  • Adobe Creative Cloud crashes immediately on launch, won't run on a new iMac 5K / Yosemite.

    Adobe Creative Cloud installer (/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app) crashes immediately on launch, so I can't install CC on a new iMac 5K running Yosemite. Launching the app to fetch the rest of the CC programs crashes, saying "Creative Cloud quit unexpectedly."
    I have an old CS3 Photoshop install, a newish Lightroom install, and now I need to install Premiere from my work Adobe ID. I think this may be the crux of the problem. If the CC Cleaner app worked as advertised, I could wipe the old Photoshop install and just use the new CC Photoshop and everything would be cool, but the CC Cleaner doesn't work. It looks like it works, but the problem persists. In fact, Adobe support told me via twitter that Adobe's installer basically doesn't work on migrated Macs (new Macs where old data has been set up from backups). They called it an OS conflict, but I pointed out that everything else works, so it's pretty much Adobe's conflict.
    It seems like a permissions issue, and Adobe thinks it's a permissions issue blocking the ACC applet, yet I've repaired HD permissions and did Disk Repair, run Adobe's CC Cleaner multiple times, attempted to install CC in another admin account on the machine, attempted to install CC from Root, and repeated all this after reinstalling OS X via rebooting with Cmd+R, always end with the same result: Creative Cloud quit unexpectedly.
    They also suggested I install on a clean disk, one that hasn't been migrated. To do that, I supposed I have to bring it back to Apple, since I have neither a Yosemite install disc, nor a drive to put one in.
    I found an article called "CC applications close immediately after launch" but this tip doesn't work because Creative Cloud applet is the app I can't launch.
    https://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html
    They sound like they're trying to help, but the responses sound like utter BS, and, like the support website, i'm going around in circles. I'm sure I'm not the only person who's had this problem, right? RIGHT?? I'm sure the answer is buried here someplace...
    Thanks in advance!

    There doesn't seem to be an uninstaller for CS3, and I've tried the CC Cleaner tool several times. It doesn't work and it is not correctly documented anywhere. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" as one of the Adobe pages states. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" so I can't find any success or error states of the tool.
    There is a log file at "/Users/[me]/Library/Logs/ACC.log." Would there be anything in there that could shine light on install issues vs. uninstall issues?
    Regardless, running Cleaner and then attempting to install ACC repeatedly leads to the error "Creative Cloud quit unexpectedly" upon launching it or rebooting (which launches it automatically). I've been trying various things for weeks to no avail yet.

  • Deploying Adobe Creative Cloud via GPO

    A few months ago my long and lasting journey with Adobe CC started and I was pretty eager to deploy the software in our enterprise. As it comes out, with a little help from Adobe, that just made me crazy and a few pretty pointless and sensless tests I finally managed it somehow to get Adobe CC deployment via GPO. None of our users have local admin rights due to restrictive policy in our enterprise. All testing and configuration was made on Windows 7 Enterprise (x86 and x64) machines.
    As we don't use SCCM in our environment it was critical to use "simple" GPO rollout for software. As there are MSI's with all the packages I started my journey...
    To start it all of:
    As it seems, you cannot buy licenses any more permanent and you can buy them via subscription. OK, that's one way to go and since we need all these products in future we went in evaluating it. Since we cannot buy licenses in a big order like adobe wants us to we were only left to buy the creative cloud for teams and not for enterprise. Still, this was fine to, since adobe offered the cloud packager and a lot of documentation, i thought at least.
    To test and make sure that we can deploy all of the wanted features of creative cloud we bought 2 licenses for the IT-staff. During testing, late semptember/october 2014, with the cloud packager in version 1.6 I was able to deploy the packages and software as we wanted. Just as information, we wanted our users to have Bridge, Photoshop, InDesign, Illustrator, Dreamveawer, Prelude and the most important thing, we did NOT want the creative cloud desktop application due to company restrictions. Well as mentioned before everything worked as charm and I was just happy to start ordering the licenses for all of our users and get things done
    Well, as a lot surely know, the process of ordering the licenses and getting things rolling in a enterprise sometimes takes a little (more) time. After about one or two months later everything was ready and set and I was feeling like this is going to be a piece of cake. Make new packages with the cloud packager, create the gpo's, test the deployment, invite the users and I'm the king of the jungle.
    That was what I thought...
    Adobe was so nice to release the newer and more improved version (I think 1.7 or 1.8) of the cloud packager, that suddenly hasn't been able to deactivate the creative cloud desktop application. Well, not a problem I thought to myself, I'll just uninstall it later on and it's fine. Since there are about 20 users that were getting the software it would be a not so nice job, but once done it's done and it shouldn't happen again.
    Then i was hit by Adobe with a colossal fist right in the face! Why are you asking? Well as I mentioned above, the deployment via GPO worked fine and now? Not anymore, since the exception deployer couldn't install the applications it just broke everything and didn't even try to install the other applications that don't need the exception deployer. After a few e-mails and further testing, run as local admin, run installation after being copied to local, I lost fate that this is ever going to work.
    Adobe gave me the best help they could and I even had a deployment expert in on a web session and he gave me a short commandlet (exception deployer) and said that it has to work this way but surprise, it didn't. As I was getting more and more frustrated by this situation and the exception deployer I started to shrink down the packages as much as possible so that there are no applications that needed to be deployed with the exception deployer. I run tests and guess what? It worked! Man, was I happy that after almost a month things started getting in the right shape. As I couldn't sleep because of this mess I started testing the applications that Adobe techs said needed the exception deployer. I created a new package just for Lightroom 5 (yeah, I know there is a newer version out now, but not at that moment) and saw that it landed in this exception folder that is made during packaging with the cloud packager. I was just curious to test it and made a new GPO for just Lightroom, as a MSI was also within the package I figured, why not give it a try? It worked again!?! I was pretty surprised due to the information that it shouldn't be working, as Adobe techs stated.
    The simpler problem was the creative cloud desktop application. After having the Adobe techs in on a websession they stated, that it should work if I choose enterprise licensing to get rid of this software. But due to Adobe's updating policy of the creative cloud packager, there has been a newer version released (1.9) that opted out this feature to deactivate the installation of the creative cloud desktop application. I thought myself, why? Just please tell us why Adobe do we need this? But OK, there was also a solutions for this problem, the adobe creative cloud cleaning tool. If you create and XML file that is being read from the cleaning tool you can run this and "almost silently" uninstall the software via GPO. I gave it a shot and it works like a charm.
    To be honest I thought, that Adobe due to it's status as THE software company when it comes to creating/editing multimedia content they would know about the problems some of their customers across the globe could be having. As it seems, they don't care enough or haven't ever had somebody with a similar problem(what I cannot believe, but all right) to share some more detailed information about a case like this.
    I know, why have we bought it, if we don't need any cloud space? Well it's simple, Adobe creative products are needed and the CS6 products won't be here forever so it's better to start sooner than later with migration to a newer release. Still I was hoping to get more help from Adobe....
    Just to share the packages with you:
    "Complete 32Bit" package includes: Audition CS6+Updates, Bridge CC, Dreamweaver CC 2014.1, Edge Animate CC 2014, Fireworks CS6, Illustrator CC 2014, Incopy CC 2014, InDesign CC 2014, Photoshop CC 2014, Prelude CS6
    "Complete 64Bit" package includes: Audition CS6+Updates, Bridge CC, Dreamweaver CC 2014.1, Edge Animate CC 2014, Fireworks CS6, Illustrator CC 2014, Incopy CC 2014, InDesign CC 2014, Photoshop CC 2014, Prelude CS6, Premiere Pro CC 2014, SpeedGrade CC 2014
    "InDesign 32Bit" package includes: InDesign CC 2014
    "InDesign 64Bit" package includes: InDesign CC 2014
    "Lightroom 5 32Bit" package: Lightroom 5
    "Lightroom  5 64Bit" package: Lightroom 5
    None of these packages needed the exception deployer to be run. It was all tested on different (also different machine specs) 32bit and 64bit machines. The OS was always Windows 7 Enterprise.
    To uninstall the creative cloud desktop application i wrote a batch file:
    @ECHO OFF
    IF EXIST C:\log_adobe_cc_cleaner\*.* EXIT ## checks if this folder is existent. If not it continues. If there is the folder it stops and won't run again ##
    mkdir C:\temp_adobe_cc_cleaner ## creates a temp folder, as the uinstall tool can only be run locally ##
    xcopy \\your_server\your_share$\adobecc\adobecc-cleaner\*.* C:\temp_adobe_cc_cleaner\*.* /Y ## copies the complete content of the folder to the newly created local folder ##
    call "C:\temp_adobe_cc_cleaner\AdobeCreativeCloudCleanerTool.exe" --cleanupXML=C:\temp_adobe_cc_cleaner\cleanup_desktop_app.xml
    xcopy "%Temp%\Adobe Creative Cloud Cleaner Tool.log" "C:\log_adobe_cc_cleaner\*.*" /Y ## copies the log file to folder, creates the folder itself ##
    rmdir /q /s "C:\temp_adobe_cc_cleaner" ## removes the adobe creative cloud unintaller from local machine, leaves the log file folder for further check if the creative cloud uninstall tool needs to be rerun ##
    The XML file has following written:
    <?xml version="1.0" encoding="UTF-8"?>
    <Products>
    <Properties>
      <Property name="eulaAccepted">1</Property>
      <!--<Property name="removeFlashPlayer">1</Property>-->
    </Properties>
    <CreativeCloud>
      <Product productName="Adobe Creative Cloud" version="2.0"/>
      <!--<Product productName="Adobe ID CC2014 x32 AppBase" version="10.0"/>-->
    </CreativeCloud>
    <AdobeIdCredentials>
      <!--<Product productName="Adobe Id Credentials" version="1.0"/>-->
    </AdobeIdCredentials>
    </Products>
    Updating of the Adobe products is done with Secunia CSI in our enterprise, but there is also the posibility to remotely run the updatemanager.exe or via logon/logoff script.
    What I also found out, was the dependency of vcredist for adobe products. You need the 2010, 2012 of them and most importantly in the x86 and x64 version! In case you get a .DLL missing error.
    I hope this here helps someone who has lost a lot of nerves and a lot of time due to the deployment of Adobe creative cloud applications. I stil hope that there is going to be a better and easier way to deploy this.
    Excuse me for the bad english, good luck with your deployment and maybe we can get Adobe a bit smarter from our all experience to make us a good deployment method.
    Toni

    Slim.nl is an indirect seller of Adobe products whose policies are not known to us. In our server we do not see any purchase from Adobe.com.
    Please try to purchase from https://store2.adobe.com/cfusion/store/html/index.cfm?store=OLS-NL&event=displayProduct&ca tegoryPath=/Applications/AcrobatProX
    You do have an Adobe ID with the Email provided here.
    Regards
    Rajshree

  • Adobe 2014.1 Not Showing in Adobe Creative Cloud App

    Hi Folks,
    I previously opened a similar discussion. Re: 2014.1 App Updates Not Showing Up in Creative Cloud. The solution in the aforementioned discussion does not work in this new context.
    1. Reimage laptop with clean Mavericks 10.9 install, with Adobe CC preinstalled using CCP 1.4 and pre serialized.
    2. Enter my Adobe ID into Adobe Creative Cloud App. My Adobe ID has a valid CC subscription.
    3. Adobe 2014.1 app updates do not show up, except for Muse 2014.
    4. The Adobe Creative Cloud App did not think that Photoshop or any of the other Adobe CC Apps were installed, because I was given the option to "Install Photoshop"
    5. So, I "installed" Photoshop from the Adobe CC app. Still no updates
    6. Uninstall, reinstall. No updates.
    7. Checked for the existence of AdobeUpdaterAdminPrefs.dat in
    Location: <Startup Disk>/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
    This file does not exist on my system: it's just not there. So that fix will not work.
    8. And yes, I logged in and out of Creative Cloud, and Quit the Adobe CC app and restarted. No luck.
    Help.
    A.

    I am not sure about the CC Packager so the following is more general:
    What version of PS do you actually have installed? 
    PS CC 2014.2.1 is the current version.
    Here are links to various updates to see what the current versions are:
    http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html

  • Is it possible to install previous TRIAL versions of previous versions of Adobe Creative Cloud Software?

    Look, I'm just testing the trial versions right now.  Don't try to troubleshoot something that I don't ask; this is what I'm looking to accomplish:
    Is it possible to install a trial version of any of the Adobe Creative Cloud software in a previous version?  By that, I am referring to the following:
    I want to install a trial version of Adobe Premiere Pro CC 2014; NOT Adobe Premiere Pro CC 2014.1.  If you notice, I want to reinstall a trial version of the previous release.  Don't ask why, you'll just laugh for my stupid reason, but I'm merely wondering if it is possible.  Creative Cloud now only offers trials of the newest versions, and I want to install trails of previous versions for my own, personal reasons.  Is this possible to do with creative cloud, or must I do it some other way?
    Is it also possible to obtain the physical installation files so that I won't have to always go through creative cloud to download them again (and then I can just set it up without being connected to the internet)?

    The previous version option is only available to individuals which have a membership.  The availability of previous version titles available is dictated by the computer meeting the minimum system requirements and the entitlement of the membership to access the requested applications.  To future viewers of this discussion if you are unsure what software titles your membership is entitled to please contact our support team directly at Contact Customer Care.
    Wastingyourlifeaway you can download the installers for the CC version of the applications from Download New Adobe CC Trials: Direct Links (no Assistant/Manager) | ProDesignTools.  Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download link.

  • Adobe Creative Cloud Desktop Panel Issues

    First, let me say that I've been an Adobe user for more than 18 years.
    A while back (about two weeks ago) I went as usual to launch the little Adobe Creative Cloud desktop panel that shows what's installed, updated, available apps and available updates. Instead of it launching as normally, I was told that I had to LOG IN.  I'm pretty sure I did just that with my Adobe user name and pwd, but suddenly found myself no longer within the little app management panel, but instead on a screen that told me I could drag and drop files into the cloud there. I did not want to drag and drop any files at all! What I wanted was to use my CC desktop apps management panel so I could INSTALL Dreamweaver CC using the CC desktop apps management panel.
    So I dismissed (exited out of) that "drag your files to here" screen. And now every time I launch the desktop panel, it asks me to log in, and every time I try, it comes back with "You've been signed out / Please sign in to continue." 
    I have been around that loop of changing the password several times over now, with no change to the behavior of the CC desktop apps management panel.  I simply CANNOT log in there any more ... What's perplexing is that I never HAD to log in to it before, either!  I had been using it for MONTHS since I first installed Adobe CC, and it showed me my apps list and available updates and all that just fine for quite a while, but now it has its head stuck in a corner.
    Now when I launch it, I cannot get the panel to display my apps list as it should, but instead it keeps asking me to log in.  I have "changed the password" multiple times now.
    Thing is, I can log in with that same user id and pwd to my CC account online through the Adobe web site, but the little desktop apps management panel is no longer usable.
    Can/should I uninstall and reinstall the apps management panel?  Can I do that with the management panel ALONE and NOT cause problems with the CC programs that I DO have installed already (such as Illustrator CC, InDesign CC, and Photoshop CC?)
    And why does Adobe support keep closing my case at the same time that I'm pleading with them to HELP me resolve this problem?
    Should I simply uninstall the desktop apps management panel and forget about trying to use that and instead control all my CC apps directly from my account via the Adobe website instead?  CAN I do this?
    Two weeks now and still not resolved.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

  • Adobe creative cloud cc install has messed up my Flash Builder 4.6 serialization

    Hello,
    I have been a flash builder user for several years now. I have had FB 4.6 installed on my computer as a free upgrade from FB 4.5, which came with my copy of creative suite 5.5, which I purchased in 2011.
    FB 4.6 has been working fine - even when I moved to adobe creative cloud last May (2012).
    However, now that I have installed the new creative cloud (CC) applications (and uninstalled the creative cloud cs6 apps) - I am having problems with Flash Builder 4.6. I open it and get a message that my 'trial period' is up. Again, I own FB from my purchase of CS 5.5 - not to metion that it was included in creative cloud. I know that I can download FB 4.7 from creative cloud, but it doesn;t have the design view. So I want FB 4.6. I have seen some solutions to similar problems on the web that recommend reinstalling as a trial and then inputting the serial number once it launches. But I have FB 4.5 on my CS 5.5 installation disc - not FB 4.6 - and I'm not even sure how I could get FB 4.6 anymore. Not to mention that uninstalling - reinstalling 4.5 - and then upgrading from 4.5 to 4.6 - even if possible - would be a huge hassle.
    Can someone please help me to get my FB 4.6 working again? To reiterate - everything was fine until I installed Creative Cloud CC apps and uninstalled Creative Cloud CS6 apps
    Thanks

    Hi bobba1,
    I am experiencing the same problem. DId you ever get this solved?
    Regards

  • Adobe Creative Cloud won't install

    Hey guys,
    I recently tried to install Adobe Creative Cloud but during the installation process it will suddenly quit on me. I tried it again, downloaded the installer again, rebooted my computer, but still can't get it to work. I do have other Adobe products on my computer that I can open but Creative cloud won't. Can anyone point me in the right direction?
    Here is as much information that I can provide.
    Again, nothing is popping out. The installation just stops.
    I am using Mac OS X 10.7.5
    I downloaded this off firefox, and yes I have tried downloading it from a different browser.
    Not sure what firewall or anti-virus system I have.
    This has not worked before
    I have not made any changes to my hardware.
    I hope this helps.

    Hi adobe2368,
    It would help us if you could share the following  log files. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
    Sarika

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