Problème d'installation adobe CS5 design pretium

Bonjour, je reçois le message suivant: un autre programme d'installation est déjà en cours d'exécution. Fermer toutes les autres programmes d'installation avant de poursuivre l'installation. Je n'arrive pas à désinstaller adobe creative cloud, que puis-je faire?

Moved from Captivate forum to Creative Suites forum.

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  • . . . was wondering: Would you happen to know if, Adobe CS5 Design Premium in compatible or incompatible with MS WIN8.1? I bought a new Dell XPS 9530 -- with NO CD drive. I copied my CS5 install disk to a Flash Drive, then ran the "install" on my new

    . . . was wondering: Would you happen to know if, < Adobe CS5 Design Premium > in compatible or incompatible with MS WIN8.1? I bought a new Dell XPS 9530 -- with NO CD drive. I copied my CS5 install disk to a Flash Drive, then ran the "install" on my new computer. I had the ownership S/N, so-o-o-o, CS5 installed and "seems" to respond well. PROBLEM: PhotoShop. The Menu Bar, the Commands, the Tool Bar, the Color Palettes, and etc., etc., are all real small on my display -- I would estimate they are about 1/3 of the normal size. Same problem with Illustrator. I've made all the Screen Resolution and Print-Size settings and nothing remedies the small display. (My working page is fine; it's just the display that is REAL tiny!!) Can you help me? Do you have any suggestions for me to try? Should I re-install from the internet? Am I forced to upgrade my application? I appreciate any comments you might have. Thanks. -- Dennis

    @saratogacoach,
    The key log entry is the following:
    Feature: Microsoft_VC90_CRT_x86_
    Action 10:31:26: PublishProduct.  Publishing product information
    [    5888] Thu May 06 10:31:27 2010   INFO
    .An error occurred during the installation of assembly  component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80073712.
    Action  ended 10:31:27: InstallFinalize. Return value 3.
    First, see if this hotfix maybe applicable to your system
    http://support.microsoft.com/kb/946927
    or this one:
    http://support.microsoft.com/kb/902330

  • Reinstall Adobe CS5 Design Premium

    I had Adobe CS5 Design Premium on my iMac running now system 10.8.4. Going on travel, I uninstaled InDesign and Photoshop on my iMac to be able to instal it on my MacBook Air running 10.7.5 which is the highest it can handle. Back home, I unistalled InDesign and Photoshop on my MacBook Air to be able to reinstall it on my iMac, but guess what? My iMac does not recognize my installation CD because "You can't open the application "Install.app" because PowerPC applications are no longer supported."
    I am very sorry but I can't afford to switch to an upgrade. I would like very much to be able to continue to use what I bought: it was still working on my iMac under system 10.8.4 so it is only the installation program which causes trouble. Can Adobe help me out of this?
    Best regards,
    Jerome

    Sorry to say, this doesn't work. I found this page already before asking help. But I tried it again as you mentioned it in your reaction. Any link I try leads finaly to upgrade to CS6 or Creative Cloud and says CS5 is no more for sale. I just want to reinstall CS5, but the install program on my install CD seems to be PowerPC and refuses to work on my iMac with OS 10.8.4. But it works on my MacBook Air with OS 10.7.5. What I also tried:
    1.     Installing from my MacBook Air on my iMac via my network: is not accepted.
    2.     From my MacBook Air I made a start-up extern disk with OS 10.7.5, then started up my iMac with this disk. The internal DVD reader does not recognize the install-CD. The external optical drive, who accepts the install CD with my MacBook Air system 10.7.5 rejects the install CD with the same extern optical drive connected to my iMac that also is started up with 10.7.5.
    3.     Went to my Adobe order hystory. Found back the order of my CS5 but found no button to download it again. Is this because it was shipped in a box to me?
    4.     Reinstalled Photoshop on my iMac with Time Machine: works to my surprise and satisfaction, but I think this is by accident. Reinstalled InDesign with Time Machine: after starting up, InDesign tells me: "Configuration error. Please unistall and reinstall the product. If this problem occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen. Error: 5"
    5.     Thinking something in the system is missing, with Time Machine I also brought back in Library > Application Support > Adobe back to the same date as the InDesign reinstallation: same result: error 5.
    When I want to unistall as asked, the uninstall program does not sees any InDesign. It sees only Dreamweaver, Fireworks, Flash and Illustrator. So also Photoshop is not found, although it is back on my iMac and works perfect, which let me think the reinstallation of Photoshop with Time Machine was by accident. I tried other dates with Time Machine for InDesign but all in vain.
    I realy wonder why software developers make life so diffucult for honest users. Why do they hide from direct contact? I want to be able to call someone who helps me out of this. ADOBE !?!

  • Imac X.9 et réinstalle ma CS5 design premium

    Bonjour,
    je viens d'acquérir le nouveau imac X.9 et réinstalle ma CS5 design premium dessus. L'installation se passe sans problème mais je n'arrive pas à ouvrir illustrator et Indesign. Ils quittent tout de suite.
    Impossible de charger des mises à jour non plus.
    Photoshop par contre marche très bien.
    Si quelqu'un peut m'aider.
    Merci

    Sur une autre discussion, il est recommandé de mettre à jour Java via ce lien chez Apple Java for OS X 2014-001. Peut-être s'agit-il du même problème. (voir en bas de FAQ sur la compatibilité de Mac OS X Mavericks (10.9) | CC, CS6, Acrobat)

  • I just purchase a brand new mac computer and I need to purchase new adobe CS software. Do you know if Adobe CS5 Design Premium-MAc is compatible with new mac computers with the updated software?

    I just purchase a brand new mac computer and I need to purchase new adobe CS software for work. Do you know if Adobe CS5 Design Premium-Mac is compatible with new mac computers with the updated Yosemite software? *No previous adobe CS software versions are on this computer

    There are known technical issues with any older version on Yosemite, even CS6. Some can be worked out, others may not be relevant to you, some will remain unsolved.
    Mylenium

  • Can't download the Adobe CS5 Design Premium package

    I'm trying to download The Adobe CS5 design premium on a 10.10 Yosemite Macintosh laptop. The download gets to 3.76 GB then pauses for an eternity, I don't understand what the issue is. I've tried to re-download the file three times with the same result. One of the attempts prompted me to update to Java 8, which I did, but that didn't do anything.

    use a different browser and/or a different (wired) connection and/or a download manager and/or a different link.
    for the prodesigntools.com link:
    if you follow all 7 steps you can directly download a trial here: Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • Adobe CS5 design premium student uploading to 2nd computer

    I am getting an error message after loading adobe cs5 design premium student edition to a 2nd computer "adobe illustrator has stopped working".  It appears to be loaded but stops working immediately.  Any solutions?

    We cannot know. You are not offering any system info or other details.
    Mylenium

  • Adobe CS5 Design Premium

    Trying to re-install Adobe CS5 Design Premium but cannot find a link to it !

    Hi TeamUPSstore
    Download it from below link : http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
    Follow the guidelines to initiate your download

  • Launching the installer for CS5 Design Premium

    I downloaded a copy of CS5 Design Premium for Mac and attempted to launch the installer but received the following error message: "Install" can't be opened because it is from an unidentified developer. How can I launch the installer so I can activate the software?

    That message is from Apple's new Gatekeeper feature in OS X Mavericks. Nothing to do with Adobe.
    You can temporarily bypass Gatekeeper in order to install the software
    http://helpx.adobe.com/x-productkb/global/error-signed-distributor-mac-os.html

  • How to find the Adobe CS5 Design Premium Korean Version? Where is it?

    I buy the this version in korean.
    but this App DVD crack.
    so I find trial version in adobe web-site download page.
    but I cannot find Korean version.
    only I see the English, Japan.
    Well, How to find where, or How to ask who?

    no, I buy legal adobe software DVD CS5 Design Premium.
    My DVD crack. so My pc don't read this dvd.
    I have a serial number.
    I want trial version this CS5 install files.
    but Adobe don't support korean version install files.

  • Cannot re-download The Adobe CS5 Design Premium to new laptop

    Dear All,
    I would like to re-install the CS5 Design Premium software that I've purchased last year because I would like to install it on my new laptop. Now I am using my toshiba laptop so I need to re-install the software, but when I logged on into the adobe account and download it, It said that it has been over 30 days and I can't download/re-install it anymore. Is there any solution for this problem?
    Thank you all and waiting for your response.
    AL

    You could just have backed it up somewhere? It says so on the downloads page. Other than that try this: http://prodesigntools.com/tag/ddl
    Mylenium

  • Adobe CS5 Design Premium Spanish Trial?

    Hi to all,
    I'm searching in the adobe downloads page the trial of CS5 Design Premium, but I need it in spanish. There are only the options to download it in English, French and German, but not in my native language.
    When is Adobe going to release the trial of Design Premium in spanish?
    Thanks in advance...

    Any ideas?

  • Installation - Adobe LiveCycle Designer 8.0

    Hi All,
    While creating layout in Adobe form in WD ABAP I got the following error-------
    'Could not start Layout Designer(see long text)'.
    I am getting this error probably because 'Adobe LiveCycle Designer 8.0 ' is not installed in my machine.
    Please provide me the link for the free download of 'Adobe LiveCycle Designer 8.0 '.
    Please let me know if there is any other reason for getting such an error.
    Thanking you.
    Regards,
    Anindita

    Anindita,
    Please post the question in relevant forums but to give you some hints
    you can download the free trial from adobe website
    you can download from service.sap.com - downloads - installations and upgrades - search for installations and upgrade and search for adobe livecycle designer
    Thanks
    Bala Duvvuri

  • Problème réinstallation ADOBE PHOTOSHOP ELEMENT 11

    Bonjour,
    J'ai désisntallé mon Adobe Photoshop Element 11 de mon pc. Puis j'ai voulu le réinstaller. Mais lorsque je mets mon cd d'installation dans le lecteur, rien ne se passe.
    Lorsque je veux lancer ce dernier manuellement en passant par C. Rien non plus.
    Au bout d'un moment il me met qu'il n'y a pas de cd dans le lecteur et me le rejette
    J'ai verifié avec d'autres cd d'installation : mon lecteur marche très bien
    Quelqu'un peut m'aider. Sans mon logiciel je suis perdue. Je fais beaucoup de photos
    Merci d'avance
    Patty 38170

    Bonjour,
    Il pourrait y avoir quelques problèmes de matériel informatique. Pour contourner ce problème, vous pouvez télécharger le programme d'installation à partir PSE11: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
    Lors de l'installation de la configuration, de fournir la clé qui se trouve sur disque PSE boîte.
    ~Andromeda

  • Adobe CS5 Design Standard - Some updates failed to install

    I am tying to find a solution to this problem, and am unable to find a way to contact Adobe directly for customer assistance. When I click on the Customer Support link at the bottom, the page that loads says, "Error 'This serial number is not for a qualifying product...' when installing an upgrade or upsell."  I didn't install an upgrade version of CS5, and I didn't have it on more than one computer. My hard drive crashed at the end of 2013, and I had to replace it with a new one. I wasn't able to deactivate the product on the old hard drive, but it installed just fine on the new one. Now the updates will not work.
    Does anyone know how to fix this or how to contact Adobe directly for help?  Thanks.

    I am also experiencing this same issue. I purchased the CS5 Master Collection in 2011 and it is now failing to install updates. My Adobe Application Manager is giving me the same error messages that you are getting. The Customer Support link takes me to the same website. Adobe Support just told me to come on here to find the answers that I seek because CS5 is no longer supported by support specialists. It's pretty discouraging to see that nobody has answered you since you posted this in July.

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