Problème iMessage et FaceTime avec opérateur B&You

bonjour, j'ai procédé à une portabilité de Free vers B&You... sauf que depuis, impossible de pouvoir enregistrer mon numéro de téléphone dans "réglages/téléphone/mon numéro"... du coup lorsque j'envoie des iMessages, c'est mon adresse email qui s'envoie et non mon numéro de téléphone, pareil pour FaceTime qui ne marche que si les gens ont mon adresse email... c'est assez galère... tout a été essayé: restauration, réglages réseau, etc... apparemment cela viendra de Free qui n'a pas "désenregistré" ma carte SIM auprés d'Apple pour que B&You puisse prendre le relais et donc attribué mon numéro de téléphone auprès d'Apple... si quelqu'un peut m'aider, merci bcp !

Je précise bien qu'à l'étape 3, il faudra inscrire VOTRE numéro de centre SMS. J'ai noté le mien qui correspond à Sunrise +41765980000 mais il n'est pas identique pour tous les opérateurs.
"3. Taper ensuite avec le clavier *5005*7672*+41765980000(ou votre numéro de SMS Center)# puis appel. Là, un message va s'afficher sur l'écran".

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Probleme connexion imessage et facetime avec ML

Depuis le passage a mountain lion je peux plus me connecter a facetime ni a imessage
message " une erreur de serveur s'est produite lors de l'enregistrement. veuillez réessayer ultérieurement "
Mais le probleme dure
pas de probleme avec iphone et ipad , j'ai mise l'heure et la date en automatique j'ai meme essaye de changer le DNS mais rien ni fais
aidé moi merci

Depuis le passage a mountain lion je peux plus me connecter a facetime ni a imessage
message " une erreur de serveur s'est produite lors de l'enregistrement. veuillez réessayer ultérieurement "
Mais le probleme dure
pas de probleme avec iphone et ipad , j'ai mise l'heure et la date en automatique j'ai meme essaye de changer le DNS mais rien ni fais
aidé moi merci

Fix for imessage and facetime not working in iOS5

I HAVE THE SOLUTION - It's worth shouting about!
will work on itouch as well
Upgraded 3 devices to IOS5. iphone 4, iPad 2 and iTouch (4th Gen). iMessage activates but during sending message it get stuck at 90%, Facetime stopped working on all 3 devices! All connected through a home network No luck with any of the suggestions on the internet as to the cause of the problems.
Took iphone and iTouch to work, connected on the open Wi-Fi there and hey presto both iMessage and Facetime started working! What the ****? Brought the devices home and they continued to work on my home network. Still no luck with the iPad 2 sending to either of the other devices or connecting on Facetime.
It struck me that there appeared to be an issue with the activation process ( even though it said activation successful at home). The most likely cause is the DNS server not passing the data through correctly.
I checked my DNS setting on my router and they were set to Open DNS (208.67.222.220), maybe using Google Public DNS would work? But I didn’t need to mess with the router settings, the DNS on the apple device overrides the router setting. I set the Pad DNS (in Wi-Fi settings) to the Google DNS and straight away a mass of “stuck” test messages came through and I could also send iMessages. Facetime also started working! Yippee! Success! I reset the DNS back to its original value after I finished and it still works ok ( this is optional as Google DNS is good to use as default).
So here’s the fix.... it’s so simple!!
Settings > WiFi > find the active wifi network ( the one with the tick)
Click the blue arrow> find the DNS entry ( 4th item down), note it’s value.
In the DNS field – type in 8.8.8.8
Click the “home button” and then try iMessage and Facetime.
(it’s up to you if .want to set the DNS back to it’s old value)

Your solution works like magic! Thank you very much!

Impossible de se connecter à iMessage et FaceTime alors que tout fonctionnait correctement il y a quelques heures..

Je m'explique. J'ai eu mon iPad 3 il y a de cela 3 semaines. Jusque là, iMessage et FaceTime fonctionnaient très bien, je m'en servais quotidiennement, mais d'un coup.. Ces applications ne fonctionnaient plus. J'ai redémarré l'iPad et depuis impossible de me reconnecter.. Je recois le message d'erreur suivant : "Une erreur s'est produite lors de l'activation. Réessayez.".
J'ai tout essayé, réinitialisation, "hard reboot", changement de serveur DNS, mode avion, la technique de l'heure automatique, mais rien y fait.. Quelqu'un aurait des informations à ce sujet ? Merci d'avance..

Bonjour,
J'ai le même problème :(
Ça marche maintenant pour vous ??
Géraldine.

Hello I am experiencing some problems for my iMessage and FaceTime. I did the steps the Apple provided online and I still can't get it to work. My updates are up to date. Everything is working fine it's just that the Apple iMessage won't except anyth

hello I'm experiencing some problems with my iMessage and face time. I did with Apple provided me online. I did the steps. Nothing will work, it keeps saying activation turn on Wi-Fi when my Wi-Fi is turned on. As soon as I got this on Christmas. iMessage and FaceTime have not been working. My Apple and ID password are correct. Everything else is working fine. My iOS updates are up to date, everything is fine except FaceTime and iMessage

Did you try everything here?
iOS: Troubleshooting Messages
Using FaceTime and iMessage behind a firewall
iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues
In the future saying your tried the Apple on-line articles does provide us with information as to which ones you found and tried

We have three Ipads in our house. We have one itunes account with multiple devices like two Iphones and Apple TV. My question is about our three Ipads. How can I set up the imessaging and facetime on all three devices while only using one Itunes acct

Okay. We have three Ipads in our house with only one Itunes account. When I go into imessaging and facetime on each of the devices, it wants to start switching my wife's cell phone and then the three emails associated with each Ipad to the contact information for all of the Ipads. As of this morning, only the imessaging and facetime are turned on my wife's iphone and ipad. My kids imessaging and facetime is turned off. Do you really have to have an itunes account for each device to make then work??? Any help would be very much appreciated.
Ryan

There is only one solution. Each user must have their own separate user account. All of their respective data would be contained in their separate user accounts. This also means each will have a separate iTunes Library. If you all use the same third-party apps, then each will have to purchase their own copies under their own Apple IDs. Some data sharing is possible. See:
iTunes- How to open an alternate iTunes Library file or create a new one
iTunes- How to share music and video
iTunes- How to share music between different accounts on a single computer
iTunes- Setting up Home Sharing on your computer

Why my iphone's iMessage and Facetime can't be activated?

hi, I just bought an iphone4 from the Mississauga apple store two days ago, the iMessage and Facetime can't be activated, so these things are what I tried: (my SIM card matches with my iphone, have a valid carrier, and I paid my bill and have a valid phone number)
1. I connected my iphone to the wifi, and make sure it works,
2. created an account on apple store, and make sure it has been logged on,
3. logged that e-mail account that I used to creat apple account on to my iphone ---> Mail,
4. go to Settings ---> iMessage, and turned it on, and did whatever it told me to do, then it just saying:"Waiting for activation..." for 2 or 3 hours, and told me that activation failed, and the same thing goes with the Facetime.
I tried with each of them 3 times, none of them are working, so I give up, and asked my friend use to working at the ginues bar in an apple store to help me, so:
He download iTunes onto my PC, connected my iphone to my PC, and logged my apple account onto iTunes, then did the PC and iphone thing which I don't really understand, and redo what I did above, and my iMessage and Facetime still can't work, and use he's iphone to call mine with facetime, use mine to call his with facetime, none of the calls worked.
At the end, we even dialed #*5005*7672# to check the SMS service centre number.
***BTW, I CANNOT even send text messages to my friends, I can only call them.
Is there anything else I can try to make the iMessage and facetime working? Or should I just go to the store and ask for an exchange or refund?
T_T, I just can't believe I can't even send out text messages with the iphone which even the unsmart phones can do.
Help me, plzzzzzz
Kate

Hey Bogdannae,
Thanks for using Apple Support Communities.
You might need to user recovery mode since it is staying at the Apple logo.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Have a nice day,
Mario

My iPad has connect to the wrong number for imessage and facetime. How do I change the number on my iPad for imessage and faceting?

When setting up my new iPad and entering my own Apple ID my sisters number appeared on the imessage and facetiming; however her number is not associated with my Apple ID. How do I change the number to my own?

Turn iMessage and FaceTime off, reset the device by holding both buttons until the apple logo appear then let go and wait for it to restart. Then turn iMessage and FaceTime back on and enter the settings again

My iphone 5 wont let me sign into imessage and facetime!

I recently bought a iphone 5 from my aunt. I went to AT&T to go activate and switch over phones. (I had a iphone 3gs). I later went home and tried to log into my imessage and facetime, but it wouldnt let me. I keep trying and it says "iMessage Actavation - Could not sign in. Please check your network connection and try agian". I have wifi so my internet can not be the problem & and my internet on my phone works great. I can sign into my itunes and icloud witout any problems. I tried turning my phone off and on, restore the iphone and reset the settings. Ive also tried calling my company but said they couldnt help. And I called Apple and told me to the same time ive already tried doing. I dont know what to do anymore. And im hoping someone can help me out! Thank you!

One thing to remeber , this issue occurs because of poor wifi or internet connection. If this isn't fault in your case, try these because it happens in all products of apple like mac,ipad mini,ipod touch..
Check you apple id and sign in again.
Change you DNS to open DNS or Reset you network settings.
Reboot you iphone once.

My iPhone's number won't add itself to iMessage or FaceTime!

My new phone number is greyed out and not available to be selected for iMessage or FaceTime. I've changed my iMessage/FaceTime phone number in the past without any issue, but now this new one won't add! I've tried logging out of ALL devices and logging back in, but it didn't help. No matter what I do, I can't select my telephone number to be active for iMessage/FaceTime!
Here's some background:
First phone number on an iPhone 3GS with AT&T: Phone number worked fine on iMessage!
Took my iPhone 3GS (unlocked) to Straight Talk Wireless (a Tracfone prepaid service branded for Wal-Mart) with a NEW number: Phone number worked fine on iMessage!
Upgraded to iPhone 5 (locked to T-Mobile) on Straight Talk Wireless (with T-Mobile-compatible SIM) with the SAME Straight Talk Wireless phone number: Phone number worked fine on iMessage! This newer iPhone also introduced FaceTime and my number worked fine on that too!
Took the same iPhone 5 to Brightspot Wireless (a T-Mobile prepaid service branded for Target Stores) and got a NEW phone number: This new number will NOT add to iMessage or FaceTime no matter what I do! It stays grayed out and cannot be selected!
I have other Apple devices that also use iMessage and/or FaceTime:
iMac on OS X Yosemite Beta with both iMessage & FaceTime
iPhone 4S on iOS 8.0.2 used only as a glorified iPod Touch (kept on Airplane Mode with WiFi only -- it has an inactive dummy SIM so it would activate in iTunes and operate normally) with both iMessage & FaceTime
iPhone 3GS on iOS 6.1.3 (the same as used before with Straight Talk Wireless) now only used as a glorified iPod Touch (kept on Airplane Mode with WiFi only -- this one still has its most recent Straight Talk Wireless SIM in it so it would activate after its restore in iTunes and operate normally) with iMessage only (no FaceTime)
In case it matters, the iPhone 5 in question (with the phone number that won't add) is on iOS 7.1.2.
People have my new number but it's not going to all my devices when another iDevice sends me an iMessage and it's really frustrating for this to not work properly! My only thought is that my iPhone 5's custom APN settings keep erasing themselves after a restart or a loss in signal, causing me to have no MMS or data (except WiFi) until I type the settings back in. I can see why this might make me temporarily disconnected from Apple's servers, but I don't see why it won't add the phone number in the first place! Please help!

I have the same issue... tried logging out of iMessages and FaceTime on all devices, reset network settings, start again from the iPhone which number i want to connect etc., but to no avail. It keeps being greyed out and I'm unable to select it no matter what...
O, and whats more frustrating, people are sending me iMessages to the number in question (like when they use the phone number and not the email address), the iMessage goes through from their side, but I never get it on any of my devices! Many people have asked me why I'm not responding to their messages and I have no idea they even sent me!

Issues with imessage and facetime

Although I am both connected to my wifi at home and I have serive, my new iphone 4s replacement I got today won't let me connect my imessage or facetime with my AppleID even though both the e-mail and the passwords are correct. Any ideas?
Also, when I downloaded all my backup for my apps and everything, my snapchat app won't work now.. I keep getting a pop up that says: "Connect to iTunes to use push notifications. "Snapchat" notificatons may include alerts, sounds, and icon badges" -- and it won't let me hit OK to close the app or the home button to exit to homescrean so I hav to hit the home button twice and then select another app before I can get back to home.
I have already tried turning the phone on and off, restarting, turing my wifi on and off and so now I'm stuck on what to do to help these issues.

Yes, that's how I've been trying to log in. I go to Settings>messages> (imessage is on) > use AppleID for imessage> try and enter the username and password
Then, the pop up I get says: Could not sign in. Please check your network connection and try again.
I have both wifi and service at this point.
The same thing happens with facetime, too.

I am having a problem with my iphone 4s "To finish setting up iCloud, iMessage, and FaceTime enter the apple ID password..."

I was using my iphone just like any normal day and out of blue it went off because I let the battery die
it was 1% and I didn't put on charger, I forgot
so I put it on charger just like any normal day and it charged for sometime then it started to turn on
suddenly I got a weird screen on it a pic "iOS 6" and slide button saying "slide to set up" with all languages
I pulled that slide button
I found a screen of
Apple ID Sign In:
To finish setting up iCloud, iMessage, and FaceTime enter Apple ID password for ********@icloud.com
password:
so I wrote my password then clicked next
it got me to another screen saying "Updating iCloud settings...."
then it kept loading and loading so I restarted my mobile then I did all the above steps again
the next time it loaded fast and got me a new screen saying :
Your iPhone is now set up.
You're ready to start using the most advanced iOS ever
Start using iphone
and when I click on start using iphone, the iphone restarts itself and repeats the steps again !!!!!
I've tried everything, restarting my iphone, doing the steps, respring, clicking on home and off button, EVERYTHING !!!!
but it keeps redoing that stupid steps without any end
please HELP ME!! I need my iphone back!!!

weird, i would try to restore through iTunes and set up as new as a test.

Logicboard replacement came with new serial that stops me from connecting w iMessage and FaceTime. Applecare ran out and now I am sure it is this issue... How can I get apple to honor the serial mess up?

The story is that I have an imac i7 that was still under Applecare when the logicboard coraked.
I brought it in for repair and got it back. Somehow imessage and facetime would never connect anymore and come up with connection errors yet everything else worked. I tried all tens or hundreds of suggestions over hte last few months and nothing worked.
So I resorted to a clean hard drive repartitioning and install of Mountain Lion.
To my surprise: it sill did not work.
That;s when I found an obscure post that I am quite certain is the problem: the poster had the exact some symptoms I had and NOTHING worked. Hrs of phone support etc. Until it dawned on him that he had a logic board replacement after which the issue occurred. He found that his serial was no longer the same as the original item and came up as invalid on the apple website and was not listed in the "About" of his iMac.
I immediately recognized the recent support symptom and motherboard replacement and checked the rest. And behold it is all exactly as he said. He had to bring it back to the service center and they put the original serial back in and everything worked again.
Here is my problem: months of troubleshooting have passed and my iMac went out of Applecare warranty. Support does not warrant an exception for the serial online and the service center wants to get paid I am not wealthy. This computer is my life and I need them to change the serial back to what it was when I purchased the machine. Can someone suggest how I get help. Apple is acting like M-soft in this respect.

The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ...

I can't sign in to my iMessage and FaceTime after getting a new apple ID account. What should I do to solve it?

When I got my iPad I created a new apple ID it was working fine but then one day when I went to the app store and checked my apple ID, as usual it asked for a password, I typed the password in and was very sure it was the right one because i've been using it for a long time. Then it said incorrect password. I tried to type it in again and again and again but it still said incorrect password. We checked if it still exists on apple.com but then it said no apple ID found or no matches to our records or something like that. So I decided to get a new one but still used the same email. I found out that if 1 email is associated with 2 different apple ID's it may cause problems but as I said we checked if the old one still existed on apple.com it said it didn't so I thought it was fine to use the email again. After that the app store was working fine. I can install games and apps. I knew I had to sign in to iMessage and FaceTime again because of the I got a new apple ID but whenever I try signing in, it always says "Incorrect password" and sometimes "check you internet connection". I've tried signing in over and over again but nothing worked I still can't sign jn to iMessage and Facetime. What do you think I should do?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Troubleshooting Messages http://support.apple.com/kb/TS2755
 Cheers, Tom

I've tried everything to set up my iMessage and FaceTime but nothing is working

Error Message includes:
"An Error Occured During Activation. Try again."
"Could not sign in. Please check your network connection and try again.",
I have tried the following:
I resetted my phone. Still doesn't work.
My iCloud works. So there's no problem with my apple ID.
My sms and text features work. It's green and not blue.
I have iOS 7.0.4 and I have been informed my software is up to date.
I recently went into apple to get my phone replaced set up my icloud from previous phone absolutely fine the only thing that I can't set up is the iMessage and FaceTime I've tried everything

same thing is happening to me. each time i tried activating imessage it would display the error message. i contacted apple support and IMed them. One thing that they said was to got to settigns and "reset all settings". no data from your phone should be lost (I'm quite sure it even tells you this when you press the button). It will then say "waiting for activation" and then they said give it 24 hours, leaving the phone on, to see if it works. since i reset it it now says "waiting for activation" but has not yet activated.
the support team were really useful so i would recommend contacting them

Problème iMessage et FaceTime avec opérateur B&You

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