Probleme  installation photoshop elements 12

Bonjour,
Je possède un PC portable HP Envy 15-J099EF tournant sous Windows 8.1
L'installation de Photoshop Element 12 n'arrive pas à son terme (problème installation avec Shared Technologie ?) et a plantée.
La partie du programme qui avait commencé à s'installer, semble se desinstaller.
Depuis je n'arrive plus à lancer l'installation malgré que le logiciel n'apparaisse plus dans la liste des logiciels installés.
Le programme d'installation cherche quand meme a desinstaller Photoshop Elements et me retourne le message 'specified path is empty'.
Pour tenter a nouveau son installation ai du restaurer mon pc !!
Et rebelote, je tourne en bourrique (pour etre poli) !!!
Impossible aussi d'installer Premiere Elements 12 pour les memes raisons que ci-dessus. Par contre celui-ci se desinstalle correctement.
J'utilise une version telechargée.
Je tourne en rond et comme je suis pas un specialiste en informatique mais juste un utilisateur potentiel du logiciel, j'envisage
fortement de me faire rembourser cet achat.
Merci de m'aider pour résoudre ce problème si une solution existe, mais y en a t'il une ?
Ai regarde dans les forums, dans les aides de Adobe mais cela n'a pas donne de resultats.

Bonjour, voici un document sur le sujet: http://helpx.adobe.com/fr/photoshop-elements/kb/troubleshoot-installation-photoshop-elemen ts-premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_t echnologies_
Cette discussion en Anglais donne plusieurs pistes: http://forums.adobe.com/message/4955688

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