Problème installé CS3 même si licence et réinstallation

Bonjour,
j'ai acheté La suite adobe creative suite 3 design premium, il y a environ 3 ans et soudainement ce message m'est apparu et je n'avais plus accès a mes programmes:
You cannot use this product at this time. You must repair the problem by unstalling and then reinstalling this product or contating administrator or Adobe customer support for help.
Je les ai donc désinstallé et réinstallé de nouveau, cependant download est terminée et que redémarrer mon ordinateur, les programmes ne sont pas installés
Que puis-je faire pour solutionner mon problème, puisque je n'ai pas accès à l'aide téléphonique d'Adobe car j'ai CS3.
Merci

Merci pour la rapidité
malheureusement, j'ai tout parcouru à cet endroit et je ne trouve pas de solution à mon problème

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Error 1720 when installing CS3 on Win 7 64-bit home premium

I've been directed to the Forum for help as the Support Tech said she could not help me as they only help with CS5. She said that CS3 WON"T WORK on a Windows 7 machine and yet I have googled and found people who have had it work. She then told me that they will probably experience lag and other errors once they start using it more fully. I smelt BS right about then in that conversation. She couldn't confirm that if I purchased CS5 upgrade that my CS3 upgrade would qualify as upgrade. Yeah, I'm really going to spend $800 to find out (not).
Basically it ended where I either buy CS5 or go the Adobe Forums for help.
So okay here I am. Long post (sorry) but want to get all the fact out there.
I purchased CS3 back in 2008 and installed on my XP machine.
Just purchased a new laptop with Windows 7 64-bit home premium.
Tried to install CS3 and as soon as it tries to install I get this message:
Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance.
Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor.
I have tried the following solutions (found on Google), none of them work:
1) installing in safe mode (with just Windows features in the start up)
2) redownloading the files to ensure I didn't have a corrupted version
3) installing as Administrator
4) deregister/register Windows Installer
5) looked for update to Windows Installer but mine is up to date
6) checked that Windows Installer had "started" on my laptop (yes)
7) used Adobe cleanup utility
8) used Adobe licence recovery (Acrobat Pro (CS3) wouldn't get past the licence stage although it did install)
Support Tech lady said that no old CS software would work on Windows 7 BUT last night I installed Photoshop CS Version 8 and it installed perfectly. What I noticed different is that PS CS V8 used Installshield whereas CS3 I am told didn't use Installshield.
So I am left with my new laptop using PS CS V8 with Dreamweaver MX.
BTW Dreamweaver MX installed okay and it used Installshield too - so is that the reason CS3 won't install - it not using Installshield?
Does anyone have any solutions not tried above?
Am I just going to have to use old software on my Win7 machine?
Thanks in advance.
Sarah

Hi Bob,
Thank you for your reply.
Yes I have tried the CS5 Cleanup Tool - multiple times. Doesn't help.
I am surprised to hear that you installed with no problems in light of Tech Support being adament that it won't work on Windows 7 and is not supported.
I told Tech that I didn't accept that as there are probably hundreds of thousands of users with CS3 who have installed or tried to install on a Win7 machine and not everyone has hundreds of dollars spare to upgrade.
I only really use DW, PS and Acrobat in the Suite so I'm going to have to save to buy those products but it won't be anytime soon.
Thanks.
Sarah

Trying to install CS3 Premium

I am buying CS3 Premium. The person who is selling it to me has done the licence transfer, although I've been waiting 3 weeks for an email about this and it hasn't arrived (from Adobe).
So, I thought I'd try it anyway. He's selling me his complete upgrade sequence, PS5.5, CS2 Premium and CS3 Premium, so I can follow the same path he did. Yes, he's de-activated and uninstalled everything.
He also sent me the list of his registered applications, a screenshot from his account. It shows he had PS5.5 and CS2 Premium registered - looks like he didn't register CS3 Premium.
So, I installed CS3 - no luck. Right at the end of the process I was asked for the CS3 sn, fine, that works. Then I'm asked for a qualifying sn, fine, the CS2 sn was accepted. Then I was asked to enter a 2nd qualifying sn, for CS2 upgrade. All I've got is the upgrade version, which was accepted as full version, but not as an upgrade. Don't have another serial number, not offered any more choices. Even though I have PSCS2 standalone entirely legally installed (registered under my business account). Oh, and PS7, if it matters. Also totally legal.
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So - the transfer must be OK and legit, or I couldn't have registered it, right? Because it WAS registered to the bloke who's selling it to me. I have proof. And I have just registered it. Yes, using the correct email address.
Try again to install CS3, without uninstalling CS2.
CS3 serial number accepted.
BUT now I need the sn for CS2.3 Premium to continue. Not CS2. That one is rejected. Has to be CS2.3.
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So, I uninstalled CS3 while waiting for my issue to be resolved, trying to stop the clock since it was running as a trial. Did it via Applications > Utilities > Adobe Installers > CS3 Uninstaller. (Mac 10.4.11).
Right at the end I came back and saw a screen saying it was done and stupidly hit 'Finish' before reading the small print that I think was about this:
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Do I need to install CS3 on Windows 7 64 bit before installing CS5 Upgrade?

I am replacing a graphic designer's Windows Vista laptop with a Dell Precision T5500 desktop. Do I need to uninstall CS3 from the laptop and decommission the serial number? Then do I need to install CS3 on the new desktop before installing the CS5 upgrade? I was told I needed to decommission the installation, but I don't remember having to do that with other installations. Thanks in advance!

You should definetly deactivate any software before uninstalling. But you don't have to install CS3 in order to install CS5. Just have the serial number handy for verification. That said, depending upon the user's needs, you might want to leave CS3 available.
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HELP New Install CS3.3 on a MAC

HI,
I have a Mac freash out the box it has OX 10.5 and I tried to install CS3.3 upgrade on it but all it did was install fireworks and Pro 9.
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Re: Installing CS3 in W7 home premium
The installations stopped and asked for adobePDF.dll on windows vista CD ROM path C;\program files(x86)\adobe\acrobat 8.0\acrobat\xtras\acrobat pdf\i386\
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Thanks!

hope this helps
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Can't install CS3 on Windows 7

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>from backup
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Hi
Have CS3 installed on my PC running XP Pro without problem
Have deactivated the instalation for the present time on the PC and I am trying to install on my laptop which
is running vista home edition
Once installed CS3 will not start - windows says program not responding, when you then try and restart CS3 it will not even load
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Problème installé CS3 même si licence et réinstallation

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