Problème: Photoshop CC se bloque dès que j'essaie d'ouvrir un fichier :(

Question

Bonjour,
Je n'arrive pas à utiliser Photoshop CC.
J'ai Windows 7-64 bits. Intel Core 2.2 GHZ, RAM 8GHz
J'utilise Creative Cloud, j'ai déjà Illustrator qui marche très bien.
J'ai installer Photoshop, je me suis déconnectée et connectée. Je peux démarrer Photoshop, mais dès que j'essaie d'ouvrir un fichier photo JPG ou PSD, le programme se bloque.
J'ai installer et désinstaller Photoshop, fait les Cleanreg d'adobe. Réinstaller...
Voici le message du Clean reg:
Gen_WWCombined-en_US-20121017_1230
[Sat Jan 10 18:04:57 2015] Please enter (y) for Yes or (n) for No. ... >>
[Sat Jan 10 18:04:59 2015] Choose from one of the following options to clean up :
[Sat Jan 10 18:04:59 2015] 1.  All
[Sat Jan 10 18:04:59 2015] 2.  Adobe Flash Player 10.2
[Sat Jan 10 18:04:59 2015] 3.  Creative Cloud 2014 , Creative Cloud & CS6 Products
[Sat Jan 10 18:04:59 2015] 4.  Creative Cloud 2014 only
[Sat Jan 10 18:04:59 2015] 5.  Creative Cloud only
[Sat Jan 10 18:04:59 2015] 6.  CS6 only
[Sat Jan 10 18:04:59 2015] 7.  CS5-CS5.5-CS6
[Sat Jan 10 18:04:59 2015] 8.  CS5-CS5.5
[Sat Jan 10 18:04:59 2015] 9.  CS3, CS4
[Sat Jan 10 18:04:59 2015] 10.  Adobe Id credentials
[Sat Jan 10 18:04:59 2015] 11.  Quit
[Sat Jan 10 18:04:59 2015] Choice :>
[Sat Jan 10 18:05:02 2015] User selected: Creative Cloud 2014 , Creative Cloud & CS6 Products
[Sat Jan 10 18:05:02 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150110T180502\pdb.db"
[Sat Jan 10 18:05:02 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150110T180502\Media_db.db"
[Sat Jan 10 18:05:02 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Sat Jan 10 18:05:02 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Sat Jan 10 18:05:02 2015] List of products installed on this machine
[Sat Jan 10 18:05:02 2015] Listing products for cleanup:
[Sat Jan 10 18:05:02 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Sat Jan 10 18:05:04 2015] response 1
[Sat Jan 10 18:05:04 2015] Are you sure you want to clean all the listed products and associated files?
[Sat Jan 10 18:05:04 2015] Type (y) to confirm and remove or (n) to quit ... >>
[Sat Jan 10 18:05:05 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Sat Jan 10 18:05:05 2015] User selected: 'Clean All'
[Sat Jan 10 18:05:05 2015] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
[Sat Jan 10 18:05:05 2015] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
[Sat Jan 10 18:05:05 2015] Action : Deleting the C:\Program Files (x86)\Common Files\Adobe\backup20150110T180502 folder as there is no product deleted.
[Sat Jan 10 18:05:05 2015] LOG FILE SAVED TO: C:\Users\CATHAR~1\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Sat Jan 10 18:05:05 2015] Adobe Creative Cloud Cleaner Tool completed successfully
[Sat Jan 10 18:05:05 2015]
[Sat Jan 10 18:05:05 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Sat Jan 10 18:05:02 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Sat Jan 10 18:05:05 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Sat Jan 10 18:05:05 2015] ---------------------------------------------------------
[Sat Jan 10 18:05:05 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Sat Jan 10 18:05:05 2015] ---------------------------------------------------------
Pouvez-vous m'aider?
Merci d'avance
Catharina

Answer 1

I cannot open or create any files. | Mylenium's Error Code Database
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