Problème téléchargement Indesign et Illustrator

Hello,
I subscribe to Creative Cloud to 61 € per month. I could download all the software of the following EXCEPT Adobe Illustrator and Indesign.
The download application tells me an error and asks me to contact customer service. What I do with this email before calling Monday morning.
Thank you for your help
Regards
Serge Lieutier

Hello,
Thank you for the advice, but I always get the creative cloud screen attached.
I downloaded new creative cloud, but the problem is the same.
sincerely
Serge
Le 30 août 2013 à 21:54, Romsinha <[email protected]> a écrit :
Re: Problème téléchargement Indesign et Illustrator
created by Romsinha in Downloading, Installing, Setting Up - View the full discussion
Hi,
Please try downloading the software from the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha
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