Problemi aggiornamenti cs6

Salve, da almeno un messo e più non riesco ad aggiornare i prodotti cs6 del creative cloud nonostante ci sia l'indicazione di aggiornamento.
Tutti i prodotti CC vengono aggiornati tranne quasi tutti i cs6.
Allego le due finestre che descrivono lo stato di errore.

Moving this discussion to the Creative Cloud Download & Install forum.
An Arres please see Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html for information on how to resolve the U44M1P7 error.

Similar Messages

  • I am having the following problems with CS6 *NOT CREATIVE CLOUD*

    So I purchased an upgrade for CS5 to CS6 and I did NOT purchase the Creative Cloud Option. I am having this host of problems:
    • Illustrator CS6 Crashes on Quit
    • Once launched Illustrator CS6 refuses to open new and existing documents unless I quit and restart.
    • Once Illustrator CS6 is launched and managed to open an new document, Illustrator CS6 refuses to import a link into a new or existing document unless I quit and restart.
    • From time to time, Illustrator CS6 will refuse to copy and paste from one document to another or within the same document until I quit and restart.
    • Illustrator CS6 ignores all my UI preferences. This happens every time I restart. This never happened with CS5 when I was running it and I am seriously considering going back to CS5
    Has anyone else experienced these problems as well?
    I am running my CS6 on OS X 10.9.5, 2.6Ghz Intel Core i7 with 16gb 1600 MHz DDR3 MacBook Pro.
    Please help.. there are only so many crash reports I am willing to fill out and send to no one because I get no response.

    Sounds like permission problems to me. Go to HD/Users/<yourname>/Library/Application Support/Adobe Illustrator CS6 and do a Get Info on that folder. Make sure that the permissions are set for Read/Write for you.

  • Having problems downloading cs6 web premium

    having problems downloading cs6 web premium trial

    As Rave said we need more information in order help troubleshoot the problem better. Please provide relevant information.
    Thanks
    Nikhil

  • Problems activating CS6 apps on Windows

    I have the exact same problem, but on Windows 7. Premiere has activated, but After Effects and Photoshop keep on asking for login and then a serial number. Pretty annoying since I am paying a subscription and getting hassled with this.

    It is possible you have a permission issue from your previous trial installation.  Please complete the following:
    Uninstall all Adobe Creative Software using Programs & Features
    Run the cleaner tool - CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    Try the installation again of Creative Suite 6
    If you continue to run into difficulties then I would recommend reviewing your installation logs.  You can find details on how to review these at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Problem with CS6 Master collection on iMac

    Hi .
    The installer for CS6 Master Collection (Site Licence) will not accept the serial no on a  iMac
    I have run the adobe cleaner and cleared all Adobe products off the mac.
    I have run ONYX and fixed all it could fix re permissions etc and HD problems (none)
    The OS version is 10.6.8 and latest updates as of yesterday.
    The install and serial no work fine on all other 19 Macs same configuration
    There are no adobe products showing up in applications or Utilities
    Network connection is fine.
    Any suggestions please ?

    Hi sheamusmac ,
    Please refer the mentioned kb: http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html .
    Regards,
    Romit Sinha

  • Problem with CS6 and Quadro FX 4500

    I have 2 Quadro FX 4500 cards; 1 driving dual displays and the other driving a Cintiq 21 UX. Both cards have 512MB RAM operating under Win 7 with 16BG RAM.
    Premiere, AE and Phtoshop CS6 see them as incompatible in one way or another even with the latest Nvidia driver: 296.7 which according to the driver specs added CUDA support OGL 4.2 etc...
    Premiere: Murcury Playback Software Only
    AE: GPU not available - incompatible device or display driver
    Photoshop (both 64 and 32 bit ver): Gives message the GPU in not officially supported, does not allow more than Basic support and crashes when loading any image. Nevertheless the 4000 series is indicated as supported and the cards have the necessary RAM
    I've added the graphics card to the raytracer_supported_cards.txt file in AE and the cuda_supported_cards.txt file in Premiere. I could not find any similar txt file for Photoshop if there is one. None of these solutions have fixed the issue.
    I was able to get everything working when using CS5.5; any help would be greatly appreciated.

    >Both cards have 512MB RAM
    Not enough ram for CUDA operation in Premiere Pro... Also, having 2 cards will sometimes cause problems
    2 cards and 3 monitors http://forums.adobe.com/thread/875252
    -and http://forums.adobe.com/thread/876675
    Dual Card SLI http://forums.adobe.com/thread/872941
    -problem http://forums.adobe.com/thread/872103

  • Serial number problem with CS6

    This morning, after running for over a year, the serial number that came with the copy of CS6 that I bought last August stopped working. I got an "invalid serial number error" and that was the end of CS6. I tried getting help from Adobe, but to no avail. The website was full of deadends or irrelevant pages. When I finally got into the chat cue, and I still don't know how I found it because I haven't been able to find it again, after an hour of waiting I had to go to work. With only 9 other people in line ahead of me.
    So I've uninstalled and reinstalled CS6 twice, but it keeps telling me I have an invalid serial number. It is the serial number I registered with Adobe last year and that has worked since then. It is the same number that shows up when I look up "installed products" in my AdobeID account. Regardless, it is now inexplicably invalid. I found a post suggesting I run CC Cleaner. I did it--twice. I also adjusted file folder permissions on the Adobe program folder based on someone else's advice, but neither solved anything.
    My impression is that it isn't an installation problem but that due to a mistake on Adobe's end, maybe due to an Adobe or MS auto update, my serial number now really is invalid, though it is paid for. This would mean there is nothing wrong with my installation, but just the serial number. With that in mind, and also that I don't want to deal with the aggravation any longer, I bit the bullet and bought...another copy of CS6. That's right, I will have paid twice for one copy because of a problem that is likely Adobe's fault. Congratulations Adobe! I came onto this forum so I could get an answer to the following question: who do I send the bill to? Who at Adobe reimburses their users when this kind of thing happens? If customer support had been better I might have been willing to hang in there while waiting for a fix, but it is obvious that none of the options available are made to assist customers so much as to drive them away. If I had known of an alternative software that could replace PS, Illustrator, and InDesign, I would have bought it instead.
    AP

    I know I won't get reimbursed, the question was rhetorical.
    I bought the software through my university supplier of all our software, so it is legit. The point is that I paid for it, I should be able to use it. If it doesn't work, there should be a way to tell Adobe. I wouldn't be angry about it now if not for the fact I couldn't even send the information to Adobe.
    This same thing happened with my copy of IBM SPSS and QVR's nVivo X10 software. The problem is that the way these software keys are installed happens to be very sensitive to system changes or even updates on the other end, at the developer's servers that maintain licenses. I understand why they have the keys, but the way they are implemented ruins the user experience for me. When I spend about two weeks every year fixing software glitches like this, that's my whole Christmas vacation , they need to improve the software because it is becoming more trouble than it is worth.
    I wish there was a competitor for Adobe because I would love to spend my money there, even if it costs more, just to switch to another application and remind Adobe that their monopoly on the market could crumble if the customer experience starts going south.
    AP

  • Rendering problem in cs6

    A particular project I am working on will not render in cs6.  Every time i try to render the timeline it freezes about 1/3 of the way through.  I can render one clip at a time for a few clips but then it consistently freezes after about 3 renders and i have to quit and reopen.  I will then reopen and be able to render the clip that it previously froze on, leading me to believe its not a problem with the media itself.  The media is a mixture of mp4s, movs and flvs that have been converted to DV (in MPEG streamclip).  I have tried using a new sequence, i have also tried importing into an entirely new project but continue to have the same problem.  I got so frustrated I exported an XML and am now workign easily in fcp7 but  i would really like to resolve this. Anyone have any advice?
    Thank you!

    1st, PPro Information FAQ http://forums.adobe.com/message/4200840 for the information you should supply when asking a question... such as you mention fcp... does that mean you are Mac?
    >converted to DV (in MPEG streamclip)
    Exactly what is inside the DV files you are using?
    Codec & Format information, with 2 links inside to read
    -read both links in reply #1 http://forums.adobe.com/thread/1270588
    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30
    For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
    For Mac http://mediainspector.massanti.com/
    What is your exact brand/model graphics adapter (usually ATI or nVidia) and your exact device driver version?

  • Problems installing CS6 Upgrade on Win7 64Bit

    I purchased the upgrade from CS4 to CS6 Design and Web Premium.  I've tried 4 times now to install, with  varying degrees of success.  The first attempt installed about half the products and gave an enormous error list. The second installed everything except Acrobat and InDesign. Subsequent attempts to install just these two additional programs always give an "Installation Failed", and a seemingly common problem across all latest versions and operating systems of the installer failing to access certain files/folders.
    EDIT: The installer also always says that the machine needs a reboot, when it has just been re-booted and certainly doesn't!  I continue anyway.
    I have already cleared the Temp folder with no difference, and NIS2012 is disabled during the install.
    Any ideas of how to get these vital last two programs to install please?
    My latest installation log is:-
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF024, DW063 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 52 error(s), 0 warning(s)
    ----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
    ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{539AEF15-3A2B-4A31-A587-7E90F7D9C700}\_464_81cd902968d7 fd801cbc3330bb0e41b9" to "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Camera\Canon EOS-1Ds Mark II\Canon EOS-1Ds Mark II Camera Standard.dcp" Error 32 The process cannot access the file because it is being used by another process.(Seq 464)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 464)
    ----------- Payload: {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0 -----------
    ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{8706963D-5F48-47CC-998B-DAB70B089DB8}\_29_fe89ef03bbfb8 68d96427c4cc0f8ec2a" to "C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS6-Mac-GM\SLConfig.xml" Error 32 The process cannot access the file because it is being used by another process.(Seq 27)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 27)
    ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml" from backup at "C:\adobeTemp\backup\adobetmp04669361" Error 32 The process cannot access the file because it is being used by another process.(Seq 2)
    ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - AdobeColorEU CS6: Install failed
    ERROR: DW050:  - Adobe Toolhints CS6: Install failed
    ERROR: DW050:  - AdobeColorJA CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Icon Handler x64: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_GB: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe Player for Embedding 3.3: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - CS6 Design and Web Premium: Install failed
    ERROR: DW050:  - AdobeColorNA CS6: Install failed
    ERROR: DW050:  - DPS Desktop Tools CS6: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - AdobePDFL CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - PDF Settings CS6: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - Adobe NPS Panel: Install failed
    ERROR: DW050:  - Suite Shared Configuration CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_GB: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x86): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2010 Redistributable Package (x64): Install failed
    ERROR: DW050:  - AdobeTypeSupport CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Common Base Files: Install failed
    ERROR: DW050:  - Acrobat Professional: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Feature Set Files: Install failed
    ERROR: DW050:  - Adobe Mini Bridge CS6: Install failed
    ERROR: DW050:  - AdobeColorCommonSetRGB CS6: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
    ERROR: DW050:  - Photoshop Camera Raw 7: Install failed
    ERROR: DW050:  - AdobeHelp: Install failed
    ERROR: DW050:  - Adobe Linguistics CS6: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation: Install failed
    ERROR: DW050:  - DynamiclinkSupport: Install failed
    ERROR: DW050:  - AdobeCMaps CS6: Install failed
    ERROR: DW050:  - Adobe CSXS Extensions CS6: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Icon Handler: Install failed
    ERROR: DW050:  - Adobe ExtendScript Toolkit CS6: Install failed
    ERROR: DW050:  - Adobe Media Encoder CS6 X64: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Base Files2: Install failed
    Thx
    Colin
    Message was edited by: cdyckes

    Mylenium,  I've checked for any instances of ther installer, and rebooted, several times - same result.
    I've also uninstalled, rebooted, and then done a new install of CS6. This gave the following errorlog, and rolled back the installation of Acrobat after a desktop icon had appeared, and also InDesign.
    Much closer to a working install this time, but says it can't find some language specific files, abd I still get one 'file in use error'. Would it be worth dowbloading the 'trial' installer disc (if that's possible), as I guess it's still early in the CS6 release cycle?
    I've downloaded the Cleanup utility, but a brief look at the instructions worries me as it seems to say it will delete all CS related user files (presumably it deletes the folder tree), and will it leave my working CS4 alone as I'm stuck otherwise?
    Thx
    Colin
    Error Log:-
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF024, DW063 ... WARNING: DF012, DF029 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 9 error(s), 3 warning(s)
    ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
    WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1920.Service Print Spooler (Spooler) failed to start.  Verify that you have sufficient privileges to start system services.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1920.Service Print Spooler (Spooler) failed to start.  Verify that you have sufficient privileges to start system services.
    ----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at J:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
    ----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at J:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
    ----------- Payload: {CFB770D7-8D43-1014-922B-CC2715FADE3F} Adobe InDesign CS6 Application Base Files 8.0.0.0 -----------
    ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{CFB770D7-8D43-1014-922B-CC2715FADE3F}\_6001_36615b89507 a25de72df5bd31029ac5b" to "C:\Program Files (x86)\Adobe\Adobe InDesign CS6\Required\(Print Resources)\idrc_SCMA\70.idrc" Error 32 The process cannot access the file because it is being used by another process.(Seq 5955)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 5955)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_GB: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_GB: Install failed
    ERROR: DW050:  - Acrobat Professional: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
    System Requirements <http://www.adobe.com/go/cs_systemreqs_uk>
    f3549b47-902a-4290-a52e-0338c8d202ae
    file:///C:%5CUsers%5CColin%5CAppData%5CLocal%5CTemp%5C%7B46282235-8B4B-4CD7-9CAC-EAB44FB0F 028%7D%5Csummary.htm

  • Download and extraction problems with CS6 Web and design Premium?

    I purchased CS6 from my university and upon trying to download it, the downloader that was downloading it stopped at around 85% and initiated a download cannot continue please contact [email protected] Upon chatting with two agents from the online chat, one of them directed me to download the trial version and activate it with the serial number I got when I activated the product. I got a download error when I downloaded it the first time, and the second time worked. When I went to sue the extract tool that I downloaded alongside the zip file, it worked for about 5 seconds, then I got a "A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder." Theres 140GB's on the drive I'm extracting too, and the folder has full privelages. How can I fix this? Or do I need to angrily demand my money back? I already opened and used it so I can't take it back to the university, and I'm not paying 100$ (which is what I was told it would cost me) to have someone else fix something that should not be broken.

    Sorry, I feel your pain but you've posted in the wrong forum--this one is about Audition, the sound editing software.
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  • Requested extension com.adobe.Vibration is not supported for Windows-x86 Problem with Cs6,air3.4.

    While compiling my application on Flash CS6 with Air for iOS 3.4, I am getting the error given below:
    The content cannot be loaded because there was a problem loading an extension: Error: Requested extension com.adobe.Vibration is not supported for Windows-x86.
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  • Problem Updating CS6

    I gen an error when I try to upload CS6 - using OS X 10.8.4
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    Installation Successful. Error Code: U44M1I0
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    Installation Successful. Error Code: U44M1I0
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    Installation Successful. Error Code: U44M1I0
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    Installation Successful. Error Code: U44M1I0
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    Installation Successful. Error Code: U44M1I0
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    Installation Successful. Error Code: U44M1I0
    Adobe CSXS InfrastructureCS6
    Another instance of deployment is already running. Error Code: U44M1I11
    Br. Esben

    Hi esben_egmont,
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    http://forums.adobe.com/thread/1008850
    Hope this helps.
    Please let me know if you face any problem.
    Regards,
    Sumit Singh

  • "...Rasterized type layers..." problem in CS6 extended

    I was running CS6 64bit - perpetual licence version - happily. No problems.  Then I joined the Adobe subscription service, deactivated and uninstalled CS6.  Then I downloaded and installed the CC version of CS6 and updated it.  Now when I open any document, or create a new one, I get the following error messager -
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    I can just click "OK" on the message box and all then seems alright.  But every time I open an image file - no matter what file format - I get the error message.
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    Thank you Curt.  I was unclear in my first message.  I just installed the subscription version over my existing CS6 version.  I only uninstalled the downloaded subscription version of CS6 because I was unable to update it (using either the Application Manager or from inside CS6).  The update installed ok up to an error message -
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    As for the problem I was posting about - the text related error messages - I have found the answer I think.  The problem is the contents of theTypeSupport folder at username/Appdata/Local/Adobe/ TypeSupport.  When I deleted this folder all was fine again - no error messages and text tool working preoperly.  When I rebooted the computer after deleting the folder it was recreated with one file missing - which I take to be the culprit.  The file was - "AdoneFnt_CommonFonts.lst".
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  • RAW problem in CS6

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    Sorry, did not see you were the person posting to the thread I refered you to.
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    Maybe the next guy will come up with it.
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  • Does anyone have problems installing CS6 Master Suite from a DVD on a Mac?

    I'm trying to install the CS6 Master Suite on a mac that has OS X Moutain Lion on it. I keep getting an error message that the software can't be verified and that it may be counterfeit. I purchased the DVD from Adobe directly and it appears to have the proper paper work that signifies that it is a legal copy. I have been in contact with tech support and they tried to help but it didn't work. Also, Adobe certified the serial number so there isn't anything wrong with it. Does anyone else have any suggestions?
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    Thanks for the response. The only problem that I have with downloading the trial is that A) I have DSL internet connection and it is extremely slow when downloading such a large file. That is why I opted to get the DVD. Because my optical drive kept spitting out the DVD, it has a few scratches on it. Will this create problems if this problem is corrected in the future? Should I request a new DVD? Also, B) there are features in the Master Suite that are not included with the trial download. Once I have most of the other programs downloaded and installed, how can I get the other features in the full version of the Master Suite that are not included in the trial?

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