Problemi con creative cloud desktop help!!!

ragazzi ho installato creative desktop con un indirizzo vecchio e adesso mi chiede la mail di verifica ma io non posso verificarla perche non ricordo piu la pass della mail quindi mi sono fatto un id nuovo e mi sono scaricato nuovamente creative desktop ma mi esce sempre e solo la schermata di conferma .. e non mi fa inserire il nuovo id.. come posso fare??

https://translate.google.com/
guys i installed creative desktop with an address old and now he asks me the verification email but I can not test it because I do not remember the pass in the mail so I made a new id and I re-downloaded creative desktop but I only ever comes out the confirmation screen .. and I do not enter the new id .. how can I do ??
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-wrong email https://forums.adobe.com/thread/1446019

Similar Messages

  • Problema con creative cloud desktop

    ragazzi ho installato creative desktop con un indirizzo vecchio e adesso mi chiede la mail di verifica ma io non posso verificarla perche non ricordo piu la pass della mail quindi mi sono fatto un id nuovo e mi sono scaricato nuovamente creative desktop ma mi esce sempre e solo la schermata di conferma .. e non mi fa inserire il nuovo id.. come posso fare??

    BLANK Cloud Screen http://forums.adobe.com/message/5484303
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
    or
    Link for Download & Install & Setup & Activation may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/

  • Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". I've quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. HELP

    Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". As well as reloading, I've also quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. please help.
    System: Mac OSX 10.9.4. 3.4ghz intel core i7, 8gb ram

    Hello,
    Adobe has brought these new links in this matter:
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    App doesn’t open; progress wheel spins continually
    Please have a look there. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
    Good luck!
    Hans-Günter

  • Problem with Creative Cloud Desktop App in Mavericks

    I have posted a couple of times about this but no one seems to be answering. There seems to be a bug with the Creative Cloud Desktop app and Mac OS Mavericks.
    I have the newest version of them installed on a brand new MacBook Pro and I have had problems ever since with the connection to the Creative Cloud when I wake the MacBook Pro from sleep. Often I will have a red exclamation point on the icon in the menu bar because it can't connect to see if there are updates to the apps. Or the Behance tab will show that the last time my Behance feed was updated was a long time ago.
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    I am experiencing issues similar to the post above, with smaller floating windows but no dialouge. I uninstalled creative cloud desktop then re-installed- Issue is partly fixed, but now I get this:
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                   - 8192 MB PC19200 DDR3 SDRAM - G Skill F3-2400C10-8GTX
    Graphics:      Intel Ivy Bridge-DT GT2 - Integrated Graphics Controller [E1/L1/N0/P0] [ASRock]
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    Graphics:      GIGABYTE GeForce GTX 660 Ti
                   NVIDIA GeForce GTX 660 Ti, 3072 MB GDDR5 SDRAM
    Drive:         SanDisk SDSSDHP128G, 125.0 GB, Serial ATA 6Gb/s @ 6Gb/s
    Drive:         Corsair Force GT, 117.2 GB, Serial ATA 6Gb/s @ 6Gb/s
    Drive:         SAMSUNG HD204UI, 1953.5 GB, Serial ATA 3Gb/s
    Sound:         Intel Panther Point PCH - High Definition Audio Controller [C1]
    Sound:         NVIDIA GK104 - High Definition Audio Controller
    OS:            Microsoft Windows 8.1  (x64) Build 9600

  • Problem with Creative Cloud Desktop app since update to Windows 8.1

    Hi, I have updated my desktop and laptop to Windows 8.1 over the past day, and have noticed a problem with the Creative Cloud Desktop app.
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    I have tried uninstalling and reinstalling the desktop app, but this has not worked.  Any ideas?

    I am experiencing issues similar to the post above, with smaller floating windows but no dialouge. I uninstalled creative cloud desktop then re-installed- Issue is partly fixed, but now I get this:
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    CPU:           Intel Core i7-3770 (Ivy Bridge-DT, E1)
                   3400 MHz (34.00x100.0) @ 3900 MHz (39.00x100.0)
    Motherboard:   ASRock Z77 Extreme6
    Chipset:       Intel Z77 (Panther Point DH)
    Memory:        16384 MBytes @ 666 MHz, 9.0-9-9-24
                   - 8192 MB PC19200 DDR3 SDRAM - G Skill F3-2400C10-8GTX
                   - 8192 MB PC19200 DDR3 SDRAM - G Skill F3-2400C10-8GTX
    Graphics:      Intel Ivy Bridge-DT GT2 - Integrated Graphics Controller [E1/L1/N0/P0] [ASRock]
                   Intel HD Graphics 4000, 2112 MB
    Graphics:      GIGABYTE GeForce GTX 660 Ti
                   NVIDIA GeForce GTX 660 Ti, 3072 MB GDDR5 SDRAM
    Drive:         SanDisk SDSSDHP128G, 125.0 GB, Serial ATA 6Gb/s @ 6Gb/s
    Drive:         Corsair Force GT, 117.2 GB, Serial ATA 6Gb/s @ 6Gb/s
    Drive:         SAMSUNG HD204UI, 1953.5 GB, Serial ATA 3Gb/s
    Sound:         Intel Panther Point PCH - High Definition Audio Controller [C1]
    Sound:         NVIDIA GK104 - High Definition Audio Controller
    OS:            Microsoft Windows 8.1  (x64) Build 9600

  • Problem with creative cloud desktop

    hello, forst of all sorry my bad english... i have a problem... i unistalled adobe master collection and now i have cc. i tried to download some programs (photoshop, dreamweaver and lightroom) but when i open creative cloud desktop, there is nothing: only white page.... no login, no programs

    On your regular account naviagte to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Launch CC desktop, sign in and let us know if the issue still persists.
    User Library: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html.
    Regards,
    Romit Sinha

  • Creative Cloud Desktop Help

    why wont my creative cloud desktop load up properly, it opens via the desktop and shows a loading sign but goes no further.

    Hi Annamarie,
    You can follow the article: App doesn't open | Progress wheel spins continually which might help you to get this issue fixed.
    Let us know if you still face any issues with it.
    Thanks,
    Ratandeep Arora

  • Problem downloading creative cloud desktop

    I am having a hard time downloading creative cloud desktop it is not progressing. There is a tiny bit of the green bar , but it has not budged past that for the last hour. Help please?

    Moving this discussion to the Creative Cloud Download & Install forum.
    Tracylynn715 which operating system are you using? 
    If you are using Windows please cancel the current installation.  Once the installation is canceled please rename the C:\Program Files\Common Files\Adobe\OOBE folder to OOBE_old.  Once the folder is renamed please try installing the Creative Cloud Desktop application from https://creative.adobe.com/products/creative-cloud.

  • Ho un problema con creative cloud

    Ho il problema che creative cloud si apre segnalandomi che ci sono degli aggiornamenti, ma purtroppo, non mi compare proprio niente!
    Ho provato a disinstallare
    il programma, ma niente

    From Adobe Support:
    Saravana: Please close all adobe applications including CC desktop application .
    Ian McGinn: Done
    Saravana: Click finder.
    Ian McGinn: Yep
    Saravana: Do you see Go option at top ?
    Ian McGinn: yep
    Saravana: Click on it and choose Goto folder under  that.
    Saravana: Type: ~/Library (use ~ symbol before library )
    Saravana: Hit return.
    Saravana: Navigate to: Application support/Adobe/OOBE
    Saravana: Under this delete OPM.db file.
    Ian McGinn: Ok - done that
    Saravana: Now, please launch CC desktop application and sign in .
    Ian McGinn: That's worked - thanks very much
    Saravana: Excellent !
    Saravana: I am glad that the issue is resolved and you are able to sign into CC desktop application successfully !

  • Problema con creative cloud

    Buongiorno. Ho fatto la migrazione dei programmi da un computer all'altro e non mi funziona più il Creative Cloud. Mi dice che devo acquistare adobe creative cloud. Ho provato a riscaricarlo, ma non funziona. Come posso risolvere questo poblema?

    Hi There,
    Kindly try the below mentioned steps.
    1. Kindly sign out and sign back in:
    Sign out, Sign in | Creative Cloud Desktop app
    2. Sign in, activation, or connection errors | CS5.5 and later
    Please let us know the follow this if it still doesn't work.
    OS version:
    Migration method:
    Thanks,
    Atul Saini

  • Problemi con creative cloud

    Non riesco ad entrare con creative cloud e anche i programmi non funzionano. Ho un abbonamento annuale docenti. In pratica digito l'ID e la PW, ma mi fa uscire subito. Grazie per l'aiuto - Giuliano

    Hi giutrenti,
    Please refer the article: http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html.
    Regards,
    Romit SInha

  • Problem in Creative Cloud desktop app filtering: can't find After Effects CC(12) version

    I need to export a CC(2014) After Effects project in CS5.
    I've saved in CC(12) version but now i need After Effects CC(12) to be able to save the project in CS6.
    If i filter by "all versions" or by "audio/video" i see After Effects CC(2014) but if i filter by "previous versions" i see only Edge Animate CC and Gaming SDK
    No way to see After Effects CC(12)!
    Maybe because i'm using the italian version of Creative Cloud? I don't figure out how to change the Creative Cloud language, if i change language in english (in the Preference / Apps tab) this affects only the language of the downloaded apps, not the Creative Cloud itself... DUring the installation process of Creative Cloud there isn't any choice to select a language...
    Why a simple thing like this is getting so hard...

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Follow up on problems with Creative Cloud Desktop

    Anyone care to explain why uninstaller for this product doesn't work?

    Hi kloaster,
    If for some reason the uninstaller for CC desktop is not working then kindly run the CC cleaner tool to remove the CC desktop: http://www.adobe.com/support/contact/cscleanertool.html .
    Regards,
    Romit Sinha

  • Please Help- Forum Solutions Don't Solve Blank Creative Cloud Desktop App Problem!

    I'm using Windows 7 and simply want to download a trial version of InDesign.  I downloaded the Creative Cloud desktop app and it's blank.  Thinking I still need to do more on the Adobe Creative Cloud web site I went and clicked on the download under the InDesign icon there.  It says it's downloading but there's nothing shown on my screen to indicate that's the case- and sure enough nothing is actually being downloaded.
    I have tried several times the solution mentioned in other posts, restarted my computer but nothing makes the Creative Cloud app appear anything but blank.
    Can anyone tell me what's going on and what I need to do to download a trial of InDesign?
    Thanks.

    Thanks very much for the link.
    I systematically implemented each of the recommended fixes:
    -  Verified I'm connected to the Internet (obviously)
    -  Verified I can access secure sites
    -  Checked "hosts" file, verified I have access to activation servers for CS6 or later (but not for not CS5.5), but in attempting to reset the hosts file, did not find any references to "activate.adobe.com.  Here's what I saw:
    -  Verified that the GlobalSign Root CA certificate is enabled ("enabled only for the following purposes") and did not change any of the checked boxes in the list.
    After taking all these steps, the situation remains the same- blank Creative Cloud App.
    Any further suggestions?
    Thanks again for the assistance!

  • My creative cloud desktop screen is blank. I apparently have a OOBE problem but my chat session was interupted  right when I was getting the steps to fix it.

    My creative cloud desktop screen is blank. I apparently have a OOBE problem but my chat session was interupted  right when I was getting the steps to fix it.

    >desktop screen is blank
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    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

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