Problems about purchases history.

I bought brains on Zombie Farm and the company already provided for me but now on itune shows that the company was unable to authorize my payment card and i need to pay the outstanding balance of those brains and i still own about $12. Please tell me what happens...

same with me, Now Do you already fix this problem?

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I can't report problem in purchase history

sorry someone help me pls.
i want to report problem about purchase history ( Line sticker billing me twice ) then i click report, its going to -> Apple support
thank you for all
...Beer**...

Do they appear in the iTunes Store > Purchased section? (Use the search tool.) If so delete from iTunes, close iTunes and restart, then download from iTunes Store > Purchased > Not on this computer.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
tt2

TS1424 Cannot download movie because of problems in purchase history

I can not purchase a movie because it gives me an error. Problem in my purchase history.

Not sure what you are asking or what you have done.
You get one and only one download. You can them move/copy the content ( movie in this case) wherever you want it. Your music/movies will only be where you put them.
The ipod touch will sync with one and only one computer at a time. If you sync to another, it will first erase the current content and replace with content from the new computer.
You should move everything from the old computer, or your backup copy of your old computer, to the new one.

Password on every purchase? and concern about purchase history screen.

iTunes 9 is great overall, the store is much better and the iphone app organizer is a god send, but I do have 2 concerns.
First, whenever I make a purchase, it asks for my password, it used to do this once per session i.e. when I launch the program and access the store, then I was good until I closed the app, but now I must enter it with every purchase, it makes 1-click a 3 step process, how do I turn on the shopping cart?
secondly, the new history screen that comes up whenever I buy something, that is great info to have access to, but I don't want that displayed randomly upon purchase or "free app upgrade" redemption if I have other people around, what I buy and how much I spend is no one else's darn business! Also, I can not go back from this screen to the search that I did 3 screens earlier, so I have to redo that query to buy the 2nd result that I also wanted.
Message was edited by: Anthony Greer to fix punctuation.

Do'H! I scrolled all the way down on that purchase history thing and at the bottom in red tiny letters it said that there is a problem with the card, which there was as I had that card killed this week due to loss, but I had to scroll to get a message that should have been on the top, in big bold lettering, you know, something like "fix your charge card info, dingbat!"

An important problem about Purchase

Hi,i use Pre-payment Card (Which trade is Inial) in App Store.Despite of i did not download any Application in 17 Augst,App Store took 2.27$ on my card?How can i solve this problem?Who can help me?

You've checked your account's purchase history to see what it was for : See your purchase history in the iTunes Store ?
If you don't recognise the charge, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My iBooks purchase history is blank in Ibooks store on iphone 5

After updating iBooks to the latest version 3.2 I've been having problems with purchase history in iBooks store. When I go to the iBooks store and touch "purchased" tab on the bottom - nothing happen and page stays blank. When I go the library and check Purchased collection - all my books are there.
It all happen only on my iPhone 5.
On my Ipad 2 which is under the same apple ID - everything works fine. My husband's iPad mini which is under the same apple id have no problem either. Any ideas?
BTW - I already reported this to apple feedback/bug report.

I did not try to resolve this issue for a while, since I was sure it was a problem with iBooks store. Then my husband installed iBooks on his iPhone 5 and had no problem with purchase history. I realized that it's the problem with my iPhone.
So, in such case I knew what to do:
1. backup my iPhone via iTunes,
2. reset my iPhone - setting, general, reset all content and settings,
3. restore my iPhone from backup
I Followed those 3 steps and issue is resolved.

My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

HT1727 How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process). My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone

How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process)? My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone. I'm not very savvy with using iTunes - I don't think is very intuitive (unlike me:)). Any help would be appreciated.
Thanks

Hello mcegirl4,
Thanks for using Apple Support Communities.
Please refer to the instructions in the following article to assist in downloading those previous purchases from iTunes and the App Store:
Download past purchases
http://support.apple.com/kb/HT2519
Take care,
Alex H.

Apple TV won't download movies anymore. it says to go to store and check Purchase history, but everything seems to be in order. Any idea what I am looking for to fix the problem and download movies again?

My apple TV will no longer download movies. It says to go to the Apple Store and check purchase history. Everything seems to be in order. Any idea what I am looking for?

Okay - let's cut to the chase...
If the Menu Bar (File, Edit... Help) shown in my screenshot below is not visible, use CTRL+B to display it. Then click on Help/Check for Updates. If one is available, you will be able to select it at this time.
Note the item at the bottom of the list; About iTunes. Selecting that will show you which version of iTunes you are using.
An alternative method to display the Menu Bar is click on the box in the top left of your iTunes window...

My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I cal

My credit card has been charged for book, however my purchase history shows no record of the transaction and I have not received the book. The online problem reporting system does not have options to report this incident. Who can I call?

Would be problems with purchases, billing, and redemption option. It's not 100% exact to your issue, but it will get you to the right department.
Go here https://expresslane.apple.com/GetproductgroupList.do then select ITunes, then Store, then Purchases, Billing, and Redemption. Then.. probably pick "My topic is not listed."

HT5035 can i pls see my apple i tune card purchase history? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $ has gone from last

can i pls see my apple i tune card purchase history from 2013-2014? it appears that in end of year 2013 i have about $163 in my gift card balance, but this yr becomes zero. i have purchase lots of apps these few days and have no idea all the $. i want to find out where the $ go. i have just add $50 in for my itune card.

You can't see your card redemption history - you can try contacting iTunes Support (these are user-to-user forums) but they might not be able to help you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases

HT201272 My audio books are not showing up in purchase history, but everything else is okay... is anyone having the same problem?

My audio books are not showing up in purchase history, but everything else is okay... is anyone having the same problem? I have already authorised my new computer and I am currently downloading my purchased music and videos however the books (audiobooks) are not showing for download.
Hope someone can help!

"My audio books are not showing up in purchase history,"
That is correct. You cannot redownload audiobooks.
" is anyone having the same problem?"
Everyone and it is not a problem. Audiobooks simply are not available for redownload.

Purchase History Problem

I have bought an item and it does not so show up in my purchase history so I am not able track my package. What can I do to fix it?

Don't worry.The purchase will be in your Paypal account, but tracking is really useless to the buyer except to increase her worries and raise her blood pressure.In any case many sellers don't use high priced tracking on inexpensive items. It takes about 15 days for a shipment to arrive from Europe (they use Air Mail a lot).It takes about 20 days for a shipment to arrive from Canada or USA.It takes about 30 days for a shipment to arrive from Asia (no matter what your seller tells you), Mark the approximate arrival date on your calendar.If it doesn't arrive by then, go to Paypal's Resolution Centre and open an Item Not Received Dispute.If the seller cannot show that the item has been delivered (tracking is useful for the seller) then she is required to refund you. If she does not PP will and go after her for their money.

HT3702 I have a problem about my purchase

i have purchase for coins and 1.99 $ for 100 gold coins but my payment show i purchases for 2 unit gold coins.
so,that cost 3.98 $ but i see in my line app that have only 100 coins
please refund my money for give purchse history to line and give my 100 coins in line
help me please...
and this is e-mail NAVER JAPAN ( LIne app corp.) ans. to me
Dear Sir/Madam,
Thank you for contacting LINE Customer Support.
Although we would like to help, we are sorry to say that we are not able to answer your questions on your payment status or purchase history of the Coins that you purchased from App Store, since payments of purchased Coins will be completed using App Store systems.
We ask you to check your purchase history and order numbers at the following link and contact iTunes Support if duplicate payments are found.
▼iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727?viewlocale
▼Contact iTunes Support
http://www.apple.com/support/itunes/contact/
We hope this information helps to solve the problem.
Thank you for using our services, and please let us know if you need any additional assistance.
Sincerely,
LINE Customer Support Office

Try to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata%, press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Problems about purchases history.

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