Problems acccessing SG300-28P via management interface

I have a new SG300-28P, and have had occasional issues with being unable to connect to it via anything other than the serial port. I have connectivity between my machine and the switch (tested with ping each way), and in fact, have the same problem if I take a laptop to the switch and connect them directly.
What happens is that though the switch is operating normally, http, https, ssh and telnet attempts to access all fail in one way or another. Ssh and telnet either yields no response or a refused connection (even though those services are enabled). For http and https, I'll occasionally get enough of the web page to be able to tell what it is ... but attempts to log in just don't work.
While this is happening, the CPU and packet load on the switch is very, very low.
Rebooting didn't help entirely, though it may have made it better. Resetting to factory defaults and then reconfiguring makes it work.
This is using the latest firmware: 1.2.7.76.
Searching the web for this sort of failure doesn't yield any results -- maybe I'm the only one to see this?
I don't know what else I can do to diagnose ..... I've got it working without trouble now...

I have this problem too. It seems to have started from either when I upgraded to the latest firmware and/or changed the management interface from the default (vlan 1) to vlan 11. It will stay up and pinging for anywhere from a few minutes to 3 hours, then I lose all connectivity until I reboot the device.
switch5782a5#show inventory
NAME: "1"   DESCR: "SG300-10P 10-Port Gigabit PoE Managed Switch"
PID: SRW2008P-K9   VID: V01   SN: PSJ1522063N
switch5782a5#sh ver
SW version    1.3.5.58 ( date 10-Oct-2013 time 17:15:41 )
Boot version    1.3.5.06 ( date 21-Jul-2013 time 15:12:10 )
HW version    V01

Similar Messages

Problems accessing SG300-28P

I have a new SG300-28P, I am unable to connect. After logging in the switch stops at 70% Processing Date. I have try Chrome, IE, and Firefox.
I am not sure of the fireware ver. I do not want to reset to the factory default because there is no backup and I am not sure of the
configuration.

Hi Tony, this is going to be purely an issue with the computer/browser, etc.
I;d recommend swapping to a different computer or fully update the one you're using including latest Java.
-Tom
Please mark answered for helpful posts

Problem with switch SG300-28P Poe and Avaya 1408 telephone

Hi Team
We have a model SG300-28P Switch 28-Port Gigabit PoE Managed Switch, in every port we are allowing the voice VLAN and data VLAN (trunk), happens to be off this type of phone, we reconnect the cable and port the switch is dropped, so that the voice vlan phone is lost and no longer work.
Thanks for your comments.
Regards

Hi Yesenia, did you contact Avaya support? Did you configure the phone for a voice and data vlan?
I'm trying to dig through the Avaya website and looking at the fact sheet and user guide it has no mention of VLAN.
Is the switch supported for the usage of Avaya Aura Communication Manager call processing system?
-Tom
Please mark answered for helpful posts

Management via Dynamic interface

Hello
I trying to deny mgmgt via dynamic interface on my WLC 5508. I have disabled both mgmt via Wireless and mgmt via dynamic interface, but i still can do ssh mgmt to the dynamic interface ont the controller
Someone who can help me with this ?
Regards
Erik

Hi,
Here is a config example of ACLs in WLCs:
http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a00807810d1.shtml.
HTH,
Tiago
If this helps you and/or answers your question please mark the question as "answered" and/or rate it, so other users can easily find it.

Setting management interface WLC 7.4.121.0

Hello.
I have a problem setting Management interface IP in new controller 5508. I get the error "Error in setting management interface IP".I can not place a management controller IP.
Starting IPv6 Services: ok
Starting Config Sync Manager : ok
Starting Hotspot Services: ok
Starting PMIP Services: ok
Starting Portal Server Services: ok
Starting mDNS Services: ok
Starting Management Services:
Web Server: CLI: ok
Secure Web: Web Authentication Certificate not found (error). If you cannot access management interface via HTTPS please reconfigure Virtual Interface.
License Agent: ok
(Cisco Controller)
Welcome to the Cisco Wizard Configuration Tool
Use the '-' character to backup
Would you like to terminate autoinstall? [yes]: -
Invalid response
Would you like to terminate autoinstall? [yes]: no
System Name [Cisco_bf:dd:c4] (31 characters max):
AUTO-INSTALL: process terminated -- no configuration loaded
Enter Administrative User Name (24 characters max): admin
Enter Administrative Password (3 to 24 characters): ********
Re-enter Administrative Password : ********
Service Interface IP Address Configuration [static][DHCP]: none
Service Interface IP Address: 1.1.1.1
Service Interface Netmask: 255.255.255.0
Enable Link Aggregation (LAG) [yes][NO]: no
Management Interface IP Address: 192.168.10.1
Management Interface Netmask: 255.255.255.0
Management Interface Default Router: 192.168.10.10
Error in setting management interface IP
Management Interface IP Address: 10.10.10.1
Management Interface Netmask: 255.255.255.0
Management Interface Default Router: 10.10.10.100
Error in setting management interface IP
Management Interface IP Address:
Does anyone faced this issue?
Thanks.

Hi,
Try these:
1. With the WLC, Please set flow control(in SecureCRT or hperterminal) to none. Once the changes are made, CLI will start working as usual.
2. Another common reason can be related to the virtual interface configuration of the controller. In order to resolve this problem, remove the virtual interface and then re-generate it with this command:
WLC>config interface address virtual 1.1.1.1
Then, reboot the controller. After the controller is rebooted, re-generate the webauth certificate locally on the controller with this command:
WLC>config certificate generate webauth
In the output of this command, you should see this message: Web Authentication certificate has been generated.
Now, you should be able to access the secure web mode of the controller upon reboot.
3. Try to use some diff IP address for service interface don't use 1.1.1.1.
Regards
Dont forget to rate helpful posts

SG300-28P - POE not correctly supported on all ports - possible firmware or hardware issue

So, I spent some time this weekend troubleshooting the issues I've had with the new SG300-28P switch and POE to many of my devices in the office. As a recap, I cannot utilize all of the 24 POE ports on the switch for POE purposes. Really only every other port [with a few odd combinations thrown in between]. In addition, the SG300-28P switch, on occasion, is sending POE to non-POE devices [e.g. my Ruckus Zone Director 1106].
Here are my POE devices [all 802.3 af-compliant]:
3 Ruckus 7982 access points
1 Pakedge access point
2 home-automation controllers
2 Polycom voip phones
I called Cisco support several times in regards to this problem, and they figured it was a hardware issue - a faulty switch. So, Cisco sent me a replacement SG300-28P, which I hooked up today. The exact problem still occurs. Default configuration [fresh out of the box]. No way I can land, for example, the 3 Ruckus 7982 AP's on ports 1, 2, and 3 [or ports 1,13, and 2]. I have to put them on ports 1, 3, and 5 in order for them to power up. In addition, I can't plug any other POE devices on the ports either between or below them.   I had to skip another port bay. This is very odd behavior!!   Two Cisco SG300-28P's in a row with the same problem.
However, I also had one of the new Cisco SG300-10P switches in my possession for a recent project of ours. I decided to hook up the same POE devices to this switch. ALL POE devices were recognized and worked! No need to skip a port. And it didn't matter what device was plugged in first or not. I am now convinced that it is either a hardware issue [bad power supply/transformer?] inside all of the SG300-28P switches, or a firmware issue.
Both of the SG300-28P switches were running firmware 1.1.2 [the latest on Cisco's website]. So, I decided to install an older firmware version on the SG300-28P switch that I'm returning [installed 1.1.1.8].   Here's what I found out. I could then plug 2 POE devices [e.g. two Ruckus AP's] in adjacent horizontal ports, but not three in a row. In addition, not all adjacent ports. It's funky. For example, I could plug an access point in ports 20 and 21, but not in 21 and 22. No rhyme or reason in how it worked. And I still couldn't plug an access point in adjacent vertical ports [e.g. ports 1 and 13]. BUT...
It's interesting that the same exact switch that would not initially allow 2 horizontally-adjacent POE ports to be utilized WOULD allow 2 horizontally-adjacent POE ports to be utilized when running a different firmware version.   It's also interesting to note that when plugged into a "non-working" POE port, the SG300-28P would actually make a small whining noise. Very subtle noise; I could hear it when approx. 1ft away from the switch.   The noise was not noticeable when ports were skipped [and POE actually worked]. Therefore, I believe that Cisco has some SG300-28P firmware bugs [at least in the last two versions of firmware] that is not truly allowing all 24 ports to utilize POE correctly. This problem does not exist with the SG300-10P switch.
I'm really interested to hear what Cisco's reply and findings on this matter would be. And would welcome a reply from one of their senior support team members/managers who could actually experiment with this, too.   In addition, I'd like to know when they think a solution could be created if it's firmware-related. If hardware-related, I don't think I'll be recommending any 28P switches in our projects. Perhaps just the regular SG300-28 with a separate SG300-10P. It's a shame because the SG300-28P is more of a bargain when compared to the two separate components.

show power inline
Port based power-limit mode
Unit Power Nominal Power   Consumed Power   Usage Threshold   Traps
1     On      180 Watts     13 Watts (7%)          95         Disable
Port      Powered Device         State          Status    Priority   Class
gi1                               Auto            On      critical class0
gi2                              Never           Off        low     class0
gi3                               Auto        Searching   critical class0
gi4                              Never           Off        low     class0
gi5                               Auto            On      critical class0
gi6                              Never           Off        low     class0
gi7                               Auto            On      critical class2
gi8                               Auto        Searching     low     class0
gi9                               Auto        Searching     low     class0
gi10                              Auto        Searching     low     class0
gi11                              Auto        Searching     low     class0
gi12                             Never           Off        low     class0
gi13                             Never           Off        low     class0
gi14                             Never           Off        low     class0
gi15                             Never           Off        low     class0
gi16                             Never           Off        low     class0
gi17                             Never           Off        low     class0
gi18                             Never           Off        low     class0
gi19                             Never           Off        low     class0
gi20                              Auto        Searching     low     class0
gi21                             Never           Off        low     class0
gi22                              Auto        Searching     low     class0
[0mMore: , Quit: q or CTRL+Z, One line:                                                          gi23                              Auto        Searching     low     class0
gi24                              Auto        Searching     low     class0
show power inline gigabitethernet xx (for each device plugged in)
Port      Powered Device         State          Status    Priority   Class
gi1                               Auto            On      critical class0
Power limit (for port power-limit mode): 15.400W
Port Status:               Port is on - valid resistor detected
Overload Counter:          0
Short Counter:             0
Denied Counter:            0
Absent Counter:            3
Invalid Signature Counter: 17583
Port      Powered Device         State          Status    Priority   Class
gi2                              Never           Off        low     class0
Power limit (for port power-limit mode): 15.400W
Port Status:               Port is off - user setting
Overload Counter:          0
Short Counter:             0
Denied Counter:            0
Absent Counter:            0
Invalid Signature Counter: 0
Port      Powered Device         State          Status    Priority   Class
gi3                               Auto        Searching   critical class0
Power limit (for port power-limit mode): 15.400W
Port Status:               Port is off - detection is in process
Overload Counter:          0
Short Counter:             0
Denied Counter:            0
Absent Counter:            2
Invalid Signature Counter: 1
Port      Powered Device         State          Status    Priority   Class
gi4                              Never           Off        low     class0
Power limit (for port power-limit mode): 15.400W
Port Status:               Port is off - user setting
Overload Counter:          0
Short Counter:             0
Denied Counter:            0
Absent Counter:            0
Invalid Signature Counter: 0
Port      Powered Device         State          Status    Priority   Class
gi5                               Auto            On      critical class0
Power limit (for port power-limit mode): 15.400W
Port Status:               Port is on - valid resistor detected
Overload Counter:          0
Short Counter:             0
Denied Counter:            0
Absent Counter:            0
Invalid Signature Counter: 0
Port      Powered Device         State          Status    Priority   Class
gi7                               Auto            On      critical class2
Power limit (for port power-limit mode): 15.400W
Port Status:               Port is on - valid resistor detected
Overload Counter:          0
Short Counter:             0
Denied Counter:            0
Absent Counter:            0
Invalid Signature Counter: 0
Port      Powered Device         State          Status    Priority   Class
gi13                             Never           Off        low     class0
Power limit (for port power-limit mode): 15.400W
Port Status:               Port is off - user setting
Overload Counter:          0
Short Counter:             0
Denied Counter:            0
Absent Counter:            1
Invalid Signature Counter: 0
Port      Powered Device         State          Status    Priority   Class
gi14                             Never           Off        low     class0
Power limit (for port power-limit mode): 15.400W
Port Status:               Port is off - user setting
Overload Counter:          0
Short Counter:             0
Denied Counter:            0
Absent Counter:            0
Invalid Signature Counter: 0
show interfaces advertise gigabitethernet xx (for what ports are of interest)
Port: gi9
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
                                  1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement    yes    no     yes   yes   yes yes
Oper Local link Advertisement     -      -      -     -     -    -
Oper Remote link Advertisement    -      -      -     -     -    -
Priority Resolution               -      -      -     -     -    -
Port: gi10
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
                                  1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement    yes    no     yes   yes   yes yes
Oper Local link Advertisement     -      -      -     -     -    -
Oper Remote link Advertisement    -      -      -     -     -    -
Priority Resolution               -      -      -     -     -    -
Port: gi11
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
                                  1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement    yes    no     yes   yes   yes yes
Oper Local link Advertisement     -      -      -     -     -    -
Oper Remote link Advertisement    -      -      -     -     -    -
Priority Resolution               -      -      -     -     -    -
Port: gi21
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
                                  1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement    yes    no     yes   yes   yes yes
Oper Local link Advertisement     -      -      -     -     -    -
Oper Remote link Advertisement    -      -      -     -     -    -
Priority Resolution               -      -      -     -     -    -
Port: gi22
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
                                  1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement    yes    no     yes   yes   yes yes
Oper Local link Advertisement     -      -      -     -     -    -
Oper Remote link Advertisement    -      -      -     -     -    -
Priority Resolution               -      -      -     -     -    -
Port: gi23
Type: 1G-Copper
Link state: Down
Auto negotiation: Enabled
                                  1000f 1000h 100f 100h 10f 10h
Admin Local link Advertisement    yes    no     yes   yes   yes yes
Oper Local link Advertisement     -      -      -     -     -    -
Oper Remote link Advertisement    -      -      -     -     -    -
Priority Resolution               -      -      -     -     -    -

WLC 5508 Management Interface Connection

I'm setting up a new 5508. I've used the config from a 4402, have successfully connected to the Service port to manage the device, but for some reason cannot connect to the Management interface. In this case, port 1.
The service port is connected to a Catalyst switch and grabbed an ip address (10.2.x.x subnet) no problem. I can access the 5508 via https using the SP. However, port 1 is connected to the same Catalyst switch, but on a different vlan (subnet 10.20.x.x). Both ends show that the interfaces are up, I can ping the interface from any other host on the network, but when I try to manage the device via https I cannot connect. We are using WCS and I cannot add the device from the WCS. About all I can do is ping that interface.
I've probably overlooked something very basic, but I'm baffled.

Thanks for the reply.
No, definitely not that. I have all of those enabled. I have the SP connected to another vlan on the same switch and can manage through that port(https, telnet). I've tried about every combination of trunk port, access port, etc. I'm beginning to suspect the GBICs (10baseT), but both ends show that I am connected at 1000 and I can ping the ip address of the management interface.

Boot image upgrade for SG300-28P

Hi,
I have an SG300-28P and I need to upgrade both the boot & firrmware versions.
The problem is I can't find the boot file anywhere, the only file available on the Cisco downloads page is the firmware file ('.ros')
These are my current versions:
show ver
SW version    1.3.5.58 ( date 10-Oct-2013 time 17:15:41 )
Boot version    1.0.0.4 ( date 08-Apr-2010 time 16:37:57 )
HW version    V01
And I get this warning at boot...
** Boot version is incompatible with the system image.   **
** Some new features have been disabled.                 **
** Please update to newest boot version.                 **
Hence the need to upgrade.
Cheers Ian

ian-heath,
When you download:
Sx300 Firmware Version 1.3.5.58
Sx300_FW_Boot_1.3.5.58.zip
The zip file ha a copy of the firmware and also a copy of the boot code. The boot code needs to be upgraded via tftp server. After the boot code is upgraded, download and install the latest firmware Release 1.3.7.18. (No boot code with this one)
- Marty

SG300-28P: System LED not on. everything else working.

Hi Everyone,
Nice to meet you all.
I received an used SG300-28P today and immediately I found its System LED never lits. I upgraded the firmware to the latests but did not make any difference. So far I have configured the switch for my environment and everything is working fine including VLAN, L3 routing and PoE works on all ports.
I am puzzled, not sure what's wrong with it. In the System Summary of the Web GUI it indicates the System LED is constantly on. But the physical one is just dead (never lits including boot)
I hope its just the LED itself, the switch is definately out of warranty. What diagnostics can I run myself to understand it?
Thanks,
Mark

Hello Siming,
If everything is working properly on the switch, then you shouldn't be worried about the system led. The system led itself is simply not working.
This is the information you need to know about the system led:
Off - If the system led is off, it means the switch is not powered on (which in your case is false, since you told us the switch is working as it should, so that means you have a faulty led)
Green - If the system led is green, it means the switch working normally. If the system led is green and it flashes constantly, it means the switch is using the factory default IP address (192.168.1.254) to access to the switch. If it is solid green, it means that the switch has either an IP assigned via DHCP, or statically by the administrator.
Amber - If the system led is amber, it means there is a problem with the switch
As you can see, you won't be able to get information about the system led when is green or amber, since it is not working.
I would suggest that you properly configure system logs on the switch, perform constantly backups to the running/startup configuration, and keep track of which IP address you are using to access the switch GUI/CLI, that way if you forget your IP address, or if there is a problem with the switch, you know where to find the correct information.
Please let us know if you have further questions.
Alejandro Moncada
SBCD Engineer
[email protected]

Securing SG300 28P PoE Swtich.

Greeting's, I would like to start by apologizing. I have absolutely no knowledge in switch security management but I've been tasked with it given the shortage of personnel. I have a SG300-28P-PoE switch that needs to be securely configured. I've done the basics of upgrading the firmware to the latest. Given my lack of any experience whatsoever, please include complete procedures (hand holding, I'm sorry).
I wanted step-by-step guidance of:
1. Locking down ports by MAC address.
2. DDoS protection.
3. Lock down login from all but 1 IP and only allow browser based SSL login. No TELNET, SSH or other method.
4. Shutting down any services on the switch.
Any other recommended security steps to secure the switch.
Thanking in advance,
Parth

Hello Parth,
Thank you for using the Cisco Small Business forums. I am a eContent developer and part of the Small Business Support Community.
Looking over the questions that you've asked, I found a few articles that might help you with the configuration changes you'd like to make:
As Brandon mentioned, the Knowledge Base contains many documents with step-by-step procedures and screenshots for common tasks. Port-security is an excellent solution for the first problem. You can configure ports to lock down when a MAC address is changed:
Port Security
The SG300 security suite has many options for protecting against DDOS attacks:
DDOS
In regards to disabling/enabling services and restricting access to the web console, this article provides some guidance (uncheck the services that you do not wish to use-- in relation to your question, uncheck all except HTTPS):
Enabling SSH/Telnet/HTTP
I hope that these articles help to answer your question. Please remember to mark this question as answered and rate it if it helps to address your issue so other users can benefit from it, and feel free to ask any further questions you might have!
Best,
Gunner Grim
Cisco eContent Developer

SG300-28P Multicast (IGMP) and IGMP routing..

A brief background on the setup:
I recently switched out my switch. It was a Cisco 3750 10/100 switch and I wanted to upgrade to Gig. The cost of a Gig+POE 3750 is too much to bite so I opted for the SG300. My router is a Cisco 891. Here is the setup:
Cisco 891:
two SVI's: vlan1 and vlan 100
Vlan1 = 10.0.1.1/24
Vlan100 = 10.0.100.2/24
Connected to SG300 via Fa0
DHCP Server for vlan1+vlan100
Cisco SG300-28P:
two SVI's: vlan 1 and vlan 100
vlan 1 = 10.0.1.21/24
vlan 100 = 10.0.100.1/24
Connected to 891 on via Gi18
The connection between 891 and SG300 = trunk, vlan1-u, vlan100-t
The problem:
With the 891+3750, I was able to add "ip pim sparse-dense-mode" on all the SVI's and hosts could join any multicast group, irregardless of which vlan the host was a member of.
Now I've changed switches, and I dont get the same love. I have the PIM statement on both SVI's on the 891, but Im unsure of what I need to configure on the SG300. I have enabled "Bridge multicast filtering" + "IGMP snooping". What can I do to get similar functionality using the SG300 + 891? I assume this is my lack of understanding IGMP in general, but was able to get away with it using the PIM statements on the 891+3750 stack.
Jeff

You should be able to filter unregisted multicast on every port.
To be able to pass multicast over subnets two things must be certain, the node/device is able to send and receive multicast packets but also register the multicast address being listened to by the node so the local and remote routers can route the multicast packets.
When the switch learns a multicast address through IGMP snooping, this is a registered multicast. The switch will only forward multicast to ports that are registered to the multicast group. Where unregistered multicast comes in, is the multicast that is not statically defined or learned through IGMP which in turn will be forwarded to all ports of the vlan.

Home Hub 3.0B Management interface unresponsive.

This month (2 weeks ago) I upgraded to Infinity 2 and got a new Home Hub 3.0 Type B.
I was able to get it all working as I wanted to - home network using 172.16.0.1/23 (because of conflicts with vpning into work which already routes 192.168./16 and 10./8)
However, often, very often, trying to access the Hub web interface on 172.16.0.1 or via bthomehub.home simply fails to respond. Regardless of the browser, or me using telnet to simulate a HTTP call.
#host bthomehub.home 172.16.0.1
Using domain server:
Name: 172.16.0.1
Address: 172.16.0.1#53
Aliases:
bthomehub.home has address 172.16.0.1
# telnet 172.16.0.1 80
Trying 172.16.0.1...
Connected to 172.16.0.1.
Escape character is '^]'.
GET /
And it just hangs.
Even though the web management interface is unresponsive, the internet seems to work ok, though wifi is sporadic.
Rebooting the hub doesn't seem to help. I read some reports of badly fitted heatsinks on these Type B's - so could mine be over heating and causing this lock up? If I leave it and try again in a few hours it may work again. Yesterday the internet connection dropped twice and when I was able to login to the web interface, the Event log showed that the hub had spontaneously rebooted itself.
Do I have a bad home hub?

Hi pgregg,
Have you tried a full reset of the hub yet? Not just a reboot?
Chris
BT Mod Team.
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A extra field, which not evaluate in APO - R/3 via CIF Interface

Hello all,
in one of our project a question came up:
Scenario:
A customer send us the requirements for weeks as an xml file. This xml file contains a field with a specific number for this requirements (each file as the same number). We send all information to APO - BW. And than via CIF - Interface into the R/3 System.
So far so good, but now we have to send back a suggestion to the customer include the certain amount and delivery date and the specific number field. The certain amount and the delivery date ...-> no problem. But we lost the specifc number. The reason behind is, that our APO Specialist mentioned, that are no possibilities to bring the field from the APO-BW via CIF to R/3. But I couldn't belive it.
So my question is now, maybe it is possible to put the number in a field, which we can pass-through features to R/3.
Thanks
Kind regards
Stephan

Hi Stephan - I also agree that this is not standard functionality in SAP. However you can move customer specific data from APO into R3 using the CIF with CIF enhancements. Most or all transactional data enhancements have extension tables where SAP customers can move non-SAP defined data through the CIF. Look in customizing for enhancements and also identify the APO-BW tables where your data is stored. A developer should be able to take it from there. One thing to think about is where in R3 you want to store this data - make sure there is a field available or some logic to receive the data.
Regards
Andy

CO 1SRJ-001: Too many line items selected via report interface

Report group/report 1SRJ/1SRJ-001 (CCentres: Rolling Year): provides an overview for the last 12 periods of actual and plan data.
When you access line item report RKAEP000 (KSB1 or KSBP) from report Cost Centres Rolling Year (1SRJ-001) using the report/report interface, too much data is selected.
For example, you enter fiscal year 2009 and month 8 in selection parameters, the report generates results for the last 12 periods: 2008/9 to 2009/8. But the line item report accessed via report interface selected ALL data for the fiscal years 2008 and 2009.
I searched and found Note 127643 that described a similar but not exactly the same situation. Have anyone have any problems with this report? Any suggestion is appreicated.
Regards,

Issue with report 1SRJ-001 (S_ALR_87013631) has been resolved. The interfaced line item report selects all data records for fiscal years 2008 and 2009, instead of just for the selected last 12 months. The problem is due to missing restrictions for a characteristic, in this case, the from-period and to-period fields.
SAP has corrected the problem by issuing an updated version (1999) and the one we were using was the 1995 version. I imported the updated version of report from client 000 and now it works fine.

Problem with complete task via email

Hello,
I have problem with complete task via email. I found this blog very useful (http://blogs.adobe.com/ADEP/2010/11/how-to-complete-a-task-via-email-using-reply-to-comple te.html), but...
I set up everything as it’s written in blog mentioned above. When a task is assigned to me, I received an email notification with actions (accept, deny). After that I replied with action “accept”. Then I received email with subject “Errors from LiveCycle ES”:
LiveCycle ES has tried to process your request and encountered the following error:
com.adobe.pof.POFRuntimeException: Transaction is not active: tx=TransactionImple ; – nested throwable: (javax.resource.ResourceException: Transaction is not active: tx=TransactionImple )
This response to your original email
Subject:RE:Task Assignment – Process: Test/Email_Test. Task 76 has been assigned to you.
Date Sent:Thursday, October 24, 2011 1:17 PM
Body:accept
DO-NOT-DELETE: MTMhMzE0ITMyOA==!
Attachments:
In log appeared this following error:
Caused by: ALC-DSC-215-000: com.adobe.idp.dsc.DSCRuntimeException: None of the Auth Provider could authenticate the user. Authentication Failed
at com.adobe.livecycle.notification.TaskNotificationServiceImpl.processEmailComplete(TaskNot ificationServiceImpl.java:1157)
Can you me please? I have no idea what to do to succesfully complete task via email endpoint. Thanks
Jan Petrla

Hi Diana, thanks for your reply.
You're probably right about 2 different error messages.
To the 1st one: I'm sure that status task is Assigned (to me). I received an email and I also reply on that email.
To error log: I found out that error log appears when I enable email endpoint on Complete Task service. But I managed to solve this problem. I set wrong user. Now I have here the same user as is written in login-config.xml so log seems to be ok.
So I created new task and tried to complete it via email. Now I receive email with another error:
LiveCycle ES has tried to process your request and encountered the following error:
com.adobe.idp.dsc.provider.service.email.impl.EmailProviderException: Error getting user context
This response to your original email
Subject:RE:Task Assignment - Process: WorkFlowClient/Test. Task 92 has been assigned to you.
Date Sent:Thursday, October 27, 2011 3:05 PM
Body:Complete
DO-NOT-DELETE: MTIxMSExNjAzITIwMTE=!
Attachments:
And to the last point: email endpoint is set up with TestPOP3@mydomain and user receiving email has jpetrla@mydomain. I use Lotus Notes as email client, I tried another account with gmail, but the result was same.
Now I really don't know to do...
Jan

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