Problems accessing Microsoft and other websites

I've just bought and set up a new Toshiba laptop with Vista. When searching the web I can't access any Microsoft sites, MSN Messenger won't load and run properly and can't access other sites, such as the BBC iPlayer TV replay site. I've tried using both IE7 and Firefox but neither work.
Can anyone suggest a fix?

Hello
What Toshiba notebook you have exactly?
At the moment its really hard to say what the reason is for this...
Can you access other websites like Google or Toshiba?
What happens if you start the command line and type ipconfig /all?
Greets

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The 169 IP address mans it did not correctly negotiate with the router:
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Did the iOS device connect before?
Try the following to rule out a software problem:
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How do I get rid of 97] in Cookies and other website data

When I open Preferences/Privacy and select "Details" under "Cookies and other website data" the first entry which pops up is
97] plug-ins
If I highlight this entry and click remove, It is removed for perhaps 10 seconds, and then re-appears in the list.
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This is clearly a prvacy issue, or Apple would not be listing it in this listing with the associated warning.

Linc Davis wrote:
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Ok... completed step1 with no change.
went on to "part of "step 2...
I kept the Bookmarks.plist, but then deleted the assortment of safari related Caches and Cookies
Cookies/Cookies.binarycookies
Cookies/Cookies.plist
(I found several entries in Cache, but forgot to write down which ones I deleted ... sorry.)
did not delete any of the preferences or the last two entries in your list above.
Tried again and "the perp" was still there. "Remove all" on the Details tab did not change things...
However, there were now only 2 entries -- the 97] AND my bank's entry (Chase)!
Going back to the main privacy tab and clicking "Remove all Website Data" this time DID remove the last two entries.
=====
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doubleclick.net ... Cache
edgekey.net ... Cache
google.com ... Cookies
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Problems accessing Microsoft and other websites

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