Problems accessing time capsule

We bought a time capsule about 6 months ago. We have a Dell desktop computer and my wife has a new macbook. Purchased the mac on the same day as the Time Capsule. We installed time capsule and software on the dell and set up a wireless network. Everything was fine until 2 days ago. For some reason unknown to me, the amber light came on and we couldn't access the internet. I have down everything from uninstall the software on both computers. Finally today I have the green light, but can not connect to the internet. The Dell finally recognizes the Time Capsule, but when I try to configure it, I get an error message. "can not access the devise, error code -6753.
My dsl modem is working fine when not connected to the time capsule.
Please help.

The new firmware is buggy.
Downgrade if you can.

Similar Messages

  • Problems accessing Time Capsule on windows Vista

    I have an iMac running Leopard and a laptop running Vista Home Edition. I'm having some problems accessing Time Capsule from the Vista machine. everytime I click to access the drive, a message appears in the menu bar of the window that says (not responding). I've tried leaving it. I've even changed my entire wireless network to bypass the original g router (belkin) to use TC, so I now have TC as my router, Belkin just setup as a wired broadband modem but I still get the same problem. The mac seems fine, although I have had quite a few issues with drop outs.
    both machines have the latest version of Airport Utility and Bonjour.
    The laptop is a recent purchase to replace a dead XP machine, this worked fine and I managed to get stuff backed up just before it died, thankgod.
    Any help appreciated.

    No problem seeing Time Capsule with iMac, Dell desktop XP Home, Dell notebook XP Pro, and Fusion with XP Pro. All installed according to the installation guide. Installed AirPort Utility on all machines and updated firmware to 7.3.1. To see the other machines, make sure file sharing is on. Firewall on the PCs may need to be turned off. The printer plugged into the USB port also worked with all the XP systems and the iMac with a few missing features on iMac (I am assuming different driver issues). BTW, logging onto the created network and accessing the Time Capsule HD are separate. If you've entered different passwords for the HD and wireless networking when setting up Time Capsule initially (which I did through the iMac first), you'll need to enter them separately with the XP machines. You could also try resetting Time Capsule. Seems to work for others.

  • Problems accessing time capsule data "The operation can't be completed because the original [...]"

    So as my title would suggest, I'm having time capsule issues.
    First of all, I'm running a MBPret late 2013. Currently I'm trying to setup my time capsule in my university dorm room for two reasons:
    1) I want to use the internet they provide us.
    2) I want to use time capsule as a backup drive.
    I am not permitted to use wifi as per my contract with the university, unfortunate, but fine, I can use ethernet, I have the ethernet -> thunderbolt adapter.
    Now, thus far, I've setup my time capsule normally (this is second setup not the first) and I performed a hard reset before connecting it all here. Before here it was setup at my previous house. After that I disabled the wireless and enabled secure shared disks "with device password".
    I don't have internet access yet, though I believe this is a problem on the administrator side not mine, but the real problem is that I cannot access the data folder on my time capsule in finder. I've tried erasing the volume, hard resetting and setting up again, I keep getting the same error message:
    "The operation can’t be completed because the original item for "Data" can't be found"
    Any suggestions?
    Regards

    If you don't have applecare you will need to pay if you want the genuine article but your problem is familiar and Apple support is likely to say your the first person they have ever heard of with this problem.. even when every second post here refers to it.
    Here is my standard list. Work through it and tell me if you succeed.
    The cause is Yosemite btw.
    A factory reset of the TC is the start.. it is required so you can find it again.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    Setup the TC again.
    ie Start from a factory reset. No files are lost on the hard disk doing this.
    Then redo the setup from the computer with Yosemite.
    1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
    eg TCgen5 and TCwifi for basestation and wireless respectively.
    Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
    2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
    3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
    4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
    5. Mount the TC disk in the computer manually.
    In Finder, Go, Connect to server from the top menu,
    Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
    You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
    However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
    6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
    There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
    You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
    Tell us how you go.
    Someone posted a solution.. See this thread.
    Macbook can't find Time Capsule anymore
    Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
    This user has had success and a few others as well.
    RáNdÓm GéÉzÁ
    Yosemite has serious DNS bug in the networking application.. here is the lets say more arcane method of fixing it by doing a network transplant from mavericks.
    http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/

  • Problems accessing Time Capsule disk on Desktop

    I'm having problems connecting to my Time Capsule (used as a NAS shared disk) from my Snow Leopard machine. (If it makes any difference) I don't use it for Time Machine backups.
    If I click on the Time Capsule in Shared in Finder's sidebar it will access the disk and I can access the files on it OK. If I click on the Time Capsule icon on the desktop I get the following error message:
    The alias "Time Capsule" can't be opened because the original item can't be found.
    The only thing on the Desktop is the Time Capsule icon as a mounted disk, not an alias of it.
    I also get this error message if I open a Finder window and go to Computer (the very top icon) in the sidebar and then try to open Time Capsule from there. I've also noticed that I can't drag the Time Capsule share from the desktop or Finder window into the Devices section of the Finder sidebar. It won't let me do this.
    I have a Mac mini running Leopard and don't experience any of these problems. I can also drag the Time Capsule share from the desktop or Finder window into the Devices section of the Finder sidebar without any problems.
    Is this a Snow Leopard bug? If not can anyone help?

    I'm having the same problem since upgrading the Snow Leopard. There's another thread that discusses a possible solution but is not yet solved: http://discussions.apple.com/thread.jspa?messageID=10115033
    Message was edited by: Tak-Seng

  • Problem accessing Time Capsule settings after firmware 7.3.1 upgrade

    I understand there are similar posts, but none provide a solution to my problem:
    I bought a brand new Time Capsule and set it up. Everything worked fine and I could access it using AirPort Utility. After the initial setup I immediately upgraded the firmware from version 7.3 to 7.3.1. Now, when I try to access or change the settings, AirPort Utility first reports that it is "Reading the Time Capsule configuration...", and after about 2 minutes I get the message
    "An error occurred while reading the configuration. -- Please make sure your Apple wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-6753)"
    I performed a hard reset and could then access the settings again for another setup. At the end of the setup, AirPort Utility reports that it's "Writing the Time Capsule configuration...", and after about 2 minutes
    "An error occurred while updating the configuration. -- Please make sure your Apple wireless device is plugged in and in range of your computer or connected via Ethernet and try again. (-6722)"
    I also tried to access the settings using a direct Ethernet connection to my iMac, but to no avail.
    Now, even though I can't access the Time Capsule settings, which is annoying, the device seems to be working: it creates a wireless network and I can access the Time Capsule hard drive.
    Any solutions to this problem? Is it possible to revert to firmware version 7.3? Or do I need to wait for a firmware upgrade?

    Great, thank you! Looks like this solved my problem.
    I performed the reset, and then restored firmware version 7.3 using your great advice to *press the option key when clicking "Check for Updates"*.
    I then used the setup dialog, put it my info and passwords, restart... oops, once again, I can't access the settings, even though I'm using firmware 7.3 which used to work when I first set up Time Capsule when it was fresh out of the box.
    Reset, do the same thing again, still can't access settings and can't upgrade the firmware.
    Reset, *first thing upgrade the firmware to 7.3.1*. I put in my info again, and finally, everything works.
    One note: I'm not sure if that matters, but in the last step, I set up Time Capsule using the window that you get when you click the Time Capsule icon in the AirPort Utility. Previously, I would click "Continue" in the AirPort Utility for the assisted setup. This might not matter, but I want to mention it anyways in case it helps replicate this solution.

  • Hi, I have the following problem with Time Capsule: La imagen del disco de copia de seguridad "/Volumes/Data/MacBook Pro de Carlos.sparsebundle" ya está en uso. Please your comments to solve this problem, i can't made a backup. Thanks.

    Hi, I have the following problem with Time Capsule: La imagen del disco de copia de seguridad “/Volumes/Data/MacBook Pro de Carlos.sparsebundle” ya está en uso. Please your comments to solve this problem, i can't made a backup. Thanks.

    Try Here  >  http://pondini.org/TM/Time_Capsule.html
    Perhaps P 2  >  Time Machine could not complete . . . sparsebundle could not be accessed. (Error 109).

  • Since I upgraded to 10.7.2 lion I have these problems with Time Capsule. What is the problem? thanks

    since I upgraded to 10.7.2 lion I have these problems with Time Capsule. What is the problem? thanks

    Unable to access disk image backup "/ Volumes / Time Capsule / iMac Admin. Sparsebundle" (error -1).
    Then?????

  • Hi. I am using a time capsule for few PC s. I have made 5 different account to access time capsule. but in windows when i enter account name and password for one account, i cannot access other accounts, because windows saves username

    Hi. I am using a time capsule for few PC s. I have made 5 different account to access time capsule. but in windows when I enter account name and password for one account, i cannot access other accounts, because windows saves username. how can i prevent this from happenning. I really need to access all my accounts and dont want it to save automaticlly.

    Why have 5 accounts if you need to access all of them.. just have one account?
    Sorry I cannot follow why you would even use the PC to control the Time Capsule. Apple have not kept the Windows version of the utility up to date.. so they keep making it harder and harder to run windows with apple routers.

  • Suggestions, Observations and problem with Time Capsule shares

    *Some Observations*
    The Time Capsule can take a long time to become active. This is especially true if using an extended or WDS network. I would suspect this is due to the negotiation between devices that it needs to do. I have on occasion believed it to be hung, only to find that after walking away for a bit it comes up. This also impacts devices showing up in the Airport utility.
    Using a time capsule with one Airport Express B/G will work, but adding a second creates problems.
    Extending a network with an Airport Express N seems to work well.
    Best bet is to set up separate B/G and N networks and run your N network as N only at 5Ghz.
    WEP provides no real security, so think of it as you would an open network.
    *My Issue*
    I am having an issue where the time capsule shares become unavailable. It is an intermittent issue, and I have been unable to identify a test case. This happens for devices connected over ethernet as well as wireless. The Time Capsule shows in the Finder list, but the volumes are not available. Connecting to them fails.
    The device also appears in the Airport Utility list, but when clicking on Manual Setup, or guided set up, it causes a hang.
    This results in Time Machine hanging when trying to initiate a backup.
    I have also noticed that when this happens, the signal does start to get a bit flaky with "Roam (Beacons Lost)" messages. Wireless connectivity still seems to be very useable though. I can connect to other network shares through the Time Machine, but not to the shares on the Time Machine. The only way to recover from this is to power cycle the Time Capsule.
    One thing I want to investigate more tonight is whether there are any issues with my keychain and old passwords in case there are multiple failed attempts in the mix that are doing something. Although I know of no lockout feature on the device.
    Any suggestions would be appreciated. This is the second Time Machine, so I have seen this on two different devices. I am also seeing this issue across 4 different computers simultaneously, some via ethernet and some wirelessly. Time Capsule is 7.3.2

    Hi,
    I have pretty much the same problem, 1TB Time Capsule that works fine most of the time as a wireless router. Up till recently Time Machine backups just worked (as one would expect them to) wired and wireless. I went away for a week came back and now every time Time Machine invokes a back up process all of a sudden my wireless network goes down, Time Machine can no longer see the Time Capsule and all other devices (iphone / apple TV other non apple devices) no longer have connections (they see wireless but no pass through to the internet or each other).
    I have tried resetting all sorts of stuff, re-deployed my network, changed IP / LAN settings to make it less complex, Yasu'd my mac, connected only via wires, cleaned out my keychain etc etc and still get the same problems and as per Chris's point airport utility also hangs and the only solution is rebooting the time capsule.
    I am fairly frustrated with this! any suggestions / help would be gratefully accepted.
    thanks
    alex

  • Best way to access Time Capsule from the Internet?

    I wanted to see if anyone knew of a program or setting I can use in order to access Time Capsule from the internet? I know that probably I will not be able to at this point access it directly, even though it is connected to the internet through my modem, but I do have a Mac at home that is connected to Time Capsule. Isn't their a way that I could connect to the Mac, but not through Back to My Mac, that would show Time Capsule as connected to it, so that way I could access the files? Any ideas would be appreciated.

    It is possible to mount the TC as a network hard drive when outside your regular network.
    1) You will need to reconfigure your router to forward the ports used for AFP (by default 548) to the Time Capsule.
    2) Then when outside the network make sure Finder is active, press Apple+K to bring up the 'Connect To Server' dialog.
    3) Input the WAN IP address of the network to which the TC resides on.
    4) You will be asked for the password used to access TC.
    5) The TC should appear as a mounted drive.
    It is then possible to access files on the TC as well as do a TM backup. To make life easier you can drag the mounted TC into your dock for easier access in the future.
    However, it is obviously recommended to use a strong password to protect the TC (configurable using Airport Utility in the 'Disks/File Sharing' tab). You may also need to use a service like DynDNS if your network does not use a static IP address.
    But I am using my home networks' Time Capsule successfully from the office.

  • After upgrading to Lion I can't access time capsule pre lion.

    Last week I backedup to time capsule via cable.
    I then upgraded to Lion.
    After upgrading I backedup to TC again.
    Now my MBP 17  can't access time capsule pre lion. So I can't see any of my last 2 years of Snow Leopard data.

    yikes, I had to move all my years of iPhoto folders/pix from very old iMac to a new HP laptop with PC Vista Home Premium....now finally ready and hoping to do years worth of photo albums! so I go in to these files and of course they don't open...because they're on pc.
    - I am techno ignorant on all this, what can I do? Is there any way I can open these on PC or do I need to go back and reinstall on a very very very old AND slow slow slow mac? these photos were created in 199, 200, 2001 up through 2007 so through many versions of iPhoto and Mac OS. I am hoping I can retrieve them - and very worried I cannot! Would love advice and help.
    - and on a separate note, any good, inexpensive iPhoto and iTunew wizard/tech support professionals out there in the Menlo Park, CA area?

  • Can I access time capsule file without using imac

    can I access time capsule file without using imac

    From a time machine backup? No. If you mean just a regular file stored on there? Not directly. There are a couple of apps out there where you can indirectly get to a file but it's a pain. If you have need of accessing a file both from the mac and the iPad then I suggest DropBox. You get 2GB free and it's a good way to share information between machines and devices.

  • I cant access time capsule hard drive.

    I cant access time capsule hard drive. Everything was working before but all of a sudden i get an error msg when double clicking on my network drive which states ' The local device name is already in use'. The time capsule wireless network works fine though. I am using Vista 64.

    Reboot the entire network.. everything must go off.. all stuff off.
    Restart in order.. modem.. router.. TC (maybe also working as router).. other network stuff.. clients.
    Can vista now open the disk?
    If not try doing it manually.. in windows explorer type the TC address \\10.0.1.1 for instance.. whatever IP it has. I just used default as example.
    If no good, open the airport utility which I hope you have installed.
    Make sure the TC name is short no spaces pure alphanumeric.
    Make sure workgroup is correct and guest access is on with read and write permissions.
    If still no good.. press and hold the reset.. redo the setup.
    Later TC firmware is useless for windows users.. the best was 7.5.2 which you should go back to.
    Do you have other clients using the TC? Are they all ok?
    vista.. shudder.. has one virtue.. it made me give up windows and move to Mac OS.

  • Where are my photos?  just tried to access time capsule after my first back up and am unable to open iphoto to verify they were backed up.

    where are my photos?  just tried to access time capsule after my first back up and am unable to open iphoto to verify they were backed up.

    You can't open your backups directly with apps.
    But you can see some types of files in your backups.  If you're still on Snow Leopard (or Lion with iPhoto '09 or earlier), see the gray box at the end of Time Machine - Frequently Asked Question #15.
    If you're on Lion with iPhoto '11, you can use the Finder to see the iPhoto library, per the beginning of that same link.  All you can see there is the library and size.

  • Can you access Time Capsule From any where, or do you have to be on the same network

    Can you access Time Capsule From any where, or do you have to be on the same network

    check out the post by Tesserax in this discussion.

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