Problems activating CS6 offline

Hi,
I am trying to install a number of copies of CS6.
All was going well until one laptop didn't want to play ball. I went through the offline activation process, received my Response Code, completed the activation successfully. I then clicked on "Launch" and it just took me back to the activation page. I uninstalled, re-installed using a different WIN Serial Number, and the exact same thing happened.
Any help in this matter would be great. I just hope it hasn't used up multiple licenses.
Thanks,
Andy

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

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Activating CS6 Offline

I have the same exact problem as Problems activating CS6 offline . Stealing the relevant info from his post:
I am trying to install CS6. I went through the offline activation process, received my Response Code, completed the activation successfully. I clicked on "Launch" and it just took me back to the activation page. I rebooted and re-installed and both gave the exact same result.
The solution was:
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/
Here lies the problem... Clicking the links direct you to Contact Customer Care and going through the support tree, the issue isn't addressed. You get to the end of the support tree and it just tells you do click the links that redirect you to the home page for support. Just like the registration problem, I am stuck in a circular loop.

Agreed. I am also going through their "customer service" loop. What a pile of garbage.

Problems activating CS6 apps on Windows

I have the exact same problem, but on Windows 7. Premiere has activated, but After Effects and Photoshop keep on asking for login and then a serial number. Pretty annoying since I am paying a subscription and getting hassled with this.

It is possible you have a permission issue from your previous trial installation. Please complete the following:
Uninstall all Adobe Creative Software using Programs & Features
Run the cleaner tool - CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Try the installation again of Creative Suite 6
If you continue to run into difficulties then I would recommend reviewing your installation logs. You can find details on how to review these at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

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i have downloaded cs6, and now trying to sign in to activate and register. everytime i clink the link to sign in it comes up with a message telling me that there is no connection. my internet is connected and i have checked the computers time as the note suggests, which is fine, and still nothing. how do i register my cs6 so i can use?

Could you have a look at the following document: http://helpx.adobe.com/content/help/en/x-productkb/policy-pricing/activation-network-issue s.html
It lists the common issues and solutions.
Let us know if this helps and you are able to activate and register.

CS6 Offline Activation

Sorry if this is a double post, but Licensing didn't have any answer and I am wondering if enough people follow the thread to provide an answer in the time frame I have in which to get this problem resolved.
I have the same exact problem as Problems activating CS6 offline . Stealing the relevant info from his post:
Header 1
I am trying to install CS6. I went through the offline activation process, received my Response Code, completed the activation successfully. I clicked on "Launch" and it just took me back to the activation page. I rebooted and re-installed and both gave the exact same result.
The solution was:
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/
Herein lies the problem... Clicking the links in his solution direct you to Contact Customer Care
and going through the Contact Customer Care support tree - my particular issue isn't addressed. You get to the end of the support tree and it just reverts you to the links that redirect you to the home page for support. Just like the registration problem, I am stuck in a circular loop
Any help is appreciated.

Try Web Chat:
Serial number and activation support

Activated CS6 reverting to trial problem for 2 years

I have had this issue for more than 2 years now and still I can't find a solution. Have worked with support on the phone and they were never able to help. All solutions including WMI etc. failed and I can't see where there was ever a fix. So all the money I paid for this software and I have to enter the serial number every time I use any of CS6 Design and Web Premium software. I use Photoshop continuously so most of the time I just keep it turned on. Does anyone at Adobe have a fix for this? I refuse to upgrade until this is resolved for what I have paid for. This has been played out for several months a few years ago on this thread: Activated CS6 reverting to trial. No update or fix except this idiotic fix Adobe put out: 64-bit products convert to trial on launch or prompts for activation after licensing. Please see if there is anything you can do. Looking for new software.

sj41
I have had this same problem since June with CS6 Production Premium on win7 64 bit (installed from DVD on Dell XPS15 laptop). As you state, this is a known problem. It has been with "engineering" for over a month, but that doesn't stop front-line support from having customers waste hours going through troubleshooting that won't work ; though to be fair it looks like your troubleshooting was some of the stuff they tried with me most recently and it looks like your experience of using different admin accounts etc has not long term benefit for the affected user (like my experience). See these discussions for more info on this problem:
http://forums.adobe.com/message/4591392#4591392
http://forums.adobe.com/message/4701379#4701379
http://forums.adobe.com/message/4751655#4751655
regards
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