Problems adding videos to my SLVR L7

I was wondering how I could get videos to run with my Cingular SLVR L7 itunes. I have converted the files to mpeg4 but still can't get itunes to transfer them to my phone and clicking and dragging directly to the phone just puts the file there and doesn't read it when I check under "videos". Please help I'm going crazy, I've been at this for about 2 weeks. Customer service just keeps telling my to click and drag.

CKV,
Welcome to Apple Discussions.
Have you converted the video file that you want to transfer to your iPod into the appropriate format?
Here is a tutorial showing how to use QuickTime 7 Pro to perform the conversion.
Third-party utilities are available that also perform the conversion.
Does this help?
Barry

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